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The Internet and Your Small Business:  Website Development and Use Mike Eldredge www.tekorange.com
About Mike Eldredge ,[object Object]
Background in Web Site Design, Web Site Development, and Internet Infrastructure
Bachelor of Science in MIS from The Ohio State University School of Business– 1993
Experience with Internet, Business, and IT
Involved in Web Site Hosting and Development since 1996.
21 years of Experienced in the business IT
CompuServe Incorporated
Ashland
Internet Transaction Solutions – Internet Payments
Online Resources – Internet Payments
Founded of tekOrange in 2010.
Merger of two web companies previously founded by Mike Eldredge - iHost Solutions and Planet Small BusinesstekOrange – www.tekorange.com
Introductions ,[object Object]
Organization
Does your organization have a web site?
If so, how the web site is usedtekOrange – www.tekorange.com
Web Sites – What is all the fuss about? According to Google and the World Bank, in 2008 over 75.8% of the United States population was actively using the Internet for everything from educational research and social networking to online shopping. 1 tekOrange – www.tekorange.com http://www.google.com/publicdata?ds=wb-wdi&met=it_net_user_p2&idim=country:USA&q=internet+usage+us
Web Sites – What is all the fuss about?  - Continued The average American spent 32 hours per month on the Internet in 2010. Persons ages 45-54 set the high bar averaging more than 39 hours online each month. 1 tekOrange – www.tekorange.com http://www.comscoredatamine.com/2011/01/average-time-spent-online-per-u-s-visitor-in-2010/
Web Sites – What is all the fuss about?  - Continued “Basic web sites are becoming a core part of the marketing mix for many small businesses” 1 tekOrange – www.tekorange.com http://www.bricklin.com/smallbusiness.htm
What we will accomplish today What makes up a Web Site How to Get Started Types of Web Sites Search Engines Tracking Success tekOrange – www.tekorange.com
What makes up a Web Site What is Required? Domain Name Web Hosting Content tekOrange – www.tekorange.com
Domain Name Questions What is the most popular domain extension? As of June 2010, there were 87,851,538 .com domains registered (http://www.hostly.com/hosting-info/many-domain-names-1533.html) What is the second most popular extension? .CN with 13 million active domain registrations (http://www.name.com/domains/cn) tekOrange– www.tekorange.com
Domain Names “Address” of your web site 280 Different Top Level Domains Most Popular - .com, .cn, .de,.net, .org Outside the US Country Specific (.ca, .co.uk, etc.) Recent - .tv, .me, .co, .biz Newest extension - .xxx tekOrange – www.tekorange.com
Web Hosting “Neighborhood” where your web site lives Many different types of hosting – web hosting is the most popular Others include server hosting, application or cloud tekOrange operates and maintains its own hosting facility in Columbus tekOrange – www.tekorange.com
Content HTML – The Language of Web Sites Hyper Text Markup Language Web 2.0 JavaScript ActiveX Flash Popular Server Side Programming Languages ASP ASP.NET Java Server Pages PERL PHP Images Video XML – eXtensible Markup Language RSS tekOrange
How to Get Started Do It Yourself (DIY) Pros You decide upon content You decide when changes are released Lower Cost Cons You are responsible for making the changes Professional Services Pros Field expertise and Processes Make all changes on your behalf Cons Cost Hybrid – Content Management System (CMS) Pros Custom Design Easy to use interface for making simple changes Cons Cost You are responsible for making the changes tekOrange – www.tekorange.com
Types of Web Sites Static Web Sites Dynamic Web Sites Message Boards Blogs	 Ecommerce	 Content Management System Non Traditional Web Sites Mobile Sites tekOrange – www.tekorange.com
Static Web Sites Consists of images and text to relay information to the web site visitor Content does not change Limited ability to interact with the visitor “Enhanced Yellow Page Listing” tekOrange – www.tekorange.com
Dynamic Web Sites Like the static web site, this site combines images and text to relay information to visitor Unlike static sites, dynamic web sites generate pages based upon input from the visitor.   Utilize a database to both display information and capture visitor input tekOrange – www.tekorange.com
Message Boards A Message Board site provides a platform for your customers to correspond. Answer common questions to reduce customer service costs. Community – Generate a sense of loyalty. tekOrange – www.tekorange.com
Message Board Example tekOrange
Blogs A blog is a form of a dynamic web site in which the site author can publish thoughts on a subject on a periodic basis. Platform for demonstrating you or your companies expertise tekOrange – www.tekorange.com
Blog Example tekOrange
Ecommerce Form of dynamic web site, Ecommerce sites incorporate the ability to sell product and/or services from the web site itself. Typically include the shopping cart concept and a checkout process for order submission. tekOrange – www.tekorange.com
Ecommerce Example tekOrange
Content Managed Web Sites Dynamic Web Site Includes Database User friendly tools for updating web site text Can be Custom developed Can be Open Source tekOrange
Open Source What is it? Software created by a development community for the public available at no cost.  Shortens time to develop robust web applications. Examples Joomla WordPress Typo3 OSCommerce tekOrange
Joomla Example – Web Site tekOrange
Joomla Example - Administration Tools tekOrange
Non Traditional Web Sites What are some non traditional forms of web sites? tekOrange
Non Traditional Web Sites Types Social Media – Facebook, Twitter, YouTube Yellow Page sites - Google Places, Yellow Pages Good for driving additional traffic to web sites (SEO). tekOrange – www.tekorange.com
Facebook Example tekOrange
Google Places Example tekOrange
Mobile In between early adoption and mainstream use due to smart phones Content provided by both traditional web sites and Mobile Applications QR Code – Easy way to access mobile sites from phones/mobile tablets Applications are location aware Wide use in promotional campaigns tekOrange

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tekOrange - The internet and your small business

  • 1. The Internet and Your Small Business: Website Development and Use Mike Eldredge www.tekorange.com
  • 2.
  • 3. Background in Web Site Design, Web Site Development, and Internet Infrastructure
  • 4. Bachelor of Science in MIS from The Ohio State University School of Business– 1993
  • 5. Experience with Internet, Business, and IT
  • 6. Involved in Web Site Hosting and Development since 1996.
  • 7. 21 years of Experienced in the business IT
  • 10. Internet Transaction Solutions – Internet Payments
  • 11. Online Resources – Internet Payments
  • 13. Merger of two web companies previously founded by Mike Eldredge - iHost Solutions and Planet Small BusinesstekOrange – www.tekorange.com
  • 14.
  • 16. Does your organization have a web site?
  • 17. If so, how the web site is usedtekOrange – www.tekorange.com
  • 18. Web Sites – What is all the fuss about? According to Google and the World Bank, in 2008 over 75.8% of the United States population was actively using the Internet for everything from educational research and social networking to online shopping. 1 tekOrange – www.tekorange.com http://www.google.com/publicdata?ds=wb-wdi&met=it_net_user_p2&idim=country:USA&q=internet+usage+us
  • 19. Web Sites – What is all the fuss about? - Continued The average American spent 32 hours per month on the Internet in 2010. Persons ages 45-54 set the high bar averaging more than 39 hours online each month. 1 tekOrange – www.tekorange.com http://www.comscoredatamine.com/2011/01/average-time-spent-online-per-u-s-visitor-in-2010/
  • 20. Web Sites – What is all the fuss about? - Continued “Basic web sites are becoming a core part of the marketing mix for many small businesses” 1 tekOrange – www.tekorange.com http://www.bricklin.com/smallbusiness.htm
  • 21. What we will accomplish today What makes up a Web Site How to Get Started Types of Web Sites Search Engines Tracking Success tekOrange – www.tekorange.com
  • 22. What makes up a Web Site What is Required? Domain Name Web Hosting Content tekOrange – www.tekorange.com
  • 23. Domain Name Questions What is the most popular domain extension? As of June 2010, there were 87,851,538 .com domains registered (http://www.hostly.com/hosting-info/many-domain-names-1533.html) What is the second most popular extension? .CN with 13 million active domain registrations (http://www.name.com/domains/cn) tekOrange– www.tekorange.com
  • 24. Domain Names “Address” of your web site 280 Different Top Level Domains Most Popular - .com, .cn, .de,.net, .org Outside the US Country Specific (.ca, .co.uk, etc.) Recent - .tv, .me, .co, .biz Newest extension - .xxx tekOrange – www.tekorange.com
  • 25. Web Hosting “Neighborhood” where your web site lives Many different types of hosting – web hosting is the most popular Others include server hosting, application or cloud tekOrange operates and maintains its own hosting facility in Columbus tekOrange – www.tekorange.com
  • 26. Content HTML – The Language of Web Sites Hyper Text Markup Language Web 2.0 JavaScript ActiveX Flash Popular Server Side Programming Languages ASP ASP.NET Java Server Pages PERL PHP Images Video XML – eXtensible Markup Language RSS tekOrange
  • 27. How to Get Started Do It Yourself (DIY) Pros You decide upon content You decide when changes are released Lower Cost Cons You are responsible for making the changes Professional Services Pros Field expertise and Processes Make all changes on your behalf Cons Cost Hybrid – Content Management System (CMS) Pros Custom Design Easy to use interface for making simple changes Cons Cost You are responsible for making the changes tekOrange – www.tekorange.com
  • 28. Types of Web Sites Static Web Sites Dynamic Web Sites Message Boards Blogs Ecommerce Content Management System Non Traditional Web Sites Mobile Sites tekOrange – www.tekorange.com
  • 29. Static Web Sites Consists of images and text to relay information to the web site visitor Content does not change Limited ability to interact with the visitor “Enhanced Yellow Page Listing” tekOrange – www.tekorange.com
  • 30. Dynamic Web Sites Like the static web site, this site combines images and text to relay information to visitor Unlike static sites, dynamic web sites generate pages based upon input from the visitor. Utilize a database to both display information and capture visitor input tekOrange – www.tekorange.com
  • 31. Message Boards A Message Board site provides a platform for your customers to correspond. Answer common questions to reduce customer service costs. Community – Generate a sense of loyalty. tekOrange – www.tekorange.com
  • 33. Blogs A blog is a form of a dynamic web site in which the site author can publish thoughts on a subject on a periodic basis. Platform for demonstrating you or your companies expertise tekOrange – www.tekorange.com
  • 35. Ecommerce Form of dynamic web site, Ecommerce sites incorporate the ability to sell product and/or services from the web site itself. Typically include the shopping cart concept and a checkout process for order submission. tekOrange – www.tekorange.com
  • 37. Content Managed Web Sites Dynamic Web Site Includes Database User friendly tools for updating web site text Can be Custom developed Can be Open Source tekOrange
  • 38. Open Source What is it? Software created by a development community for the public available at no cost. Shortens time to develop robust web applications. Examples Joomla WordPress Typo3 OSCommerce tekOrange
  • 39. Joomla Example – Web Site tekOrange
  • 40. Joomla Example - Administration Tools tekOrange
  • 41. Non Traditional Web Sites What are some non traditional forms of web sites? tekOrange
  • 42. Non Traditional Web Sites Types Social Media – Facebook, Twitter, YouTube Yellow Page sites - Google Places, Yellow Pages Good for driving additional traffic to web sites (SEO). tekOrange – www.tekorange.com
  • 45. Mobile In between early adoption and mainstream use due to smart phones Content provided by both traditional web sites and Mobile Applications QR Code – Easy way to access mobile sites from phones/mobile tablets Applications are location aware Wide use in promotional campaigns tekOrange
  • 46. Important Web Site Features ? tekOrange
  • 47. 5 Important Web Site Features Be search engine friendly Communicate your brand! Include answers to frequently asked questions. Have a way for your customers to contact you Integration with Social Media Sites (i.e. Facebook, Youtube, Twitter) tekOrange – www.tekorange.com
  • 48. Be search engine friendly tekOrange
  • 50. Include answers to frequently asked questions. tekOrange
  • 51. Have a way for your customers to contact you tekOrange
  • 52. Have a way for your customers to contact you tekOrange
  • 53. Integration with Social Media Sites tekOrange
  • 54. Search Engines Index of content available on the web Web site owner’s goal is to be listed as High as Possible Big Three Google, Microsoft, Yahoo Top Search Engines 1 Google – 65.4% of Search Traffic Yahoo – 16.1% of Search Traffic Microsoft Sites – 13.6% of Search Traffic Ask – 3.2% of Search Traffic AOL – 1.7% of Search Traffic Americans conducted nearly 17.0 billion total core search queries in February (2011). Google Sites ranked first with 11.0 billion searches, followed by Yahoo! Sites with 2.9 billion and Microsoft Sites with 2.3 billion. 2 tekOrange – www.tekorange.com Bing Sees Six Months of U.S. Market Share Growth - By Jack Marshall, ClickZ, March15, 2011 - http://www.clickz.com/clickz/stats/2034222/bing-months-market-share-growth http://www.comscore.com/Press_Events/Press_Releases/2011/3/comScore_Releases_February_2011_U.S._Search_Engine_Rankings
  • 55. Tracking Success Google Analytics tekOrange – www.tekorange.com
  • 56. Google Analytics - Continued tekOrange
  • 57. Google Analytics - Continued tekOrange
  • 58. About tekOrange tekOrange mission is to be a trusted source for individuals and businesses for their online technology needs. We specialize in web hosting, web site design, and mobile Internet for: Startups Small Business Medium Sized Businesses Contact Mike Eldredge via phone (614-602-4282) or email (mike@tekorange.com) for a free analysis of your web site or web site project tekOrange – www.tekorange.com
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