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What is a Learning
Management System?
What you need to know to begin
evaluating E-Learning solutions.
The Basics


             A learning management system is
             like the bones and brains of your
                      training.
             body of training

             It provides a structure for your
             training modules to live in and
             feeds you information about your
             learners and lessons.
Basic LMS Features
•   User authentication
•   Course enrollment & tracking
•   Security
•   Content management
•   Assessment
Advanced LMS Features
•   Training resource management
•   Instructional design tools
•   Assignments
•   Social learning tools
     •   Forum   •   Podcasts
     •   Wikis   •   Journals
     •   Chat    •   Surveys
     •   Blogs   •   Resources
Advanced features give you
the opportunity to tie in
•   Mentoring
•   Knowledge management
•   Social platform
•   Performance reviews
    • Peer reviews
    • Manager reviews
    • Customer feedback
What should your
learning management
system do for you?
Ideal LMS Benefits
• Competency management
  • Classifying competencies
  • Defining levels of capability within the
    competency
• Role management
  • Defining roles & responsibilities
• Career paths
• Maturity model
Ideal LMS Benefits



             Consider these benefits on
             your roadmap as you progress
             through your Organization
             Maturity Model.
Other Considerations
•   Languages
•   Accessibility
•   Ease of integration with existing systems
•   Licensing
Will your training be
private- or public-
facing?
Considerations for Public Training
Open source LMS implementations are ideal
  No license cost
       • Per user
       • Per course/class/module
       • Per instance/site

More complex requirements
  •   Browser support
  •   Multiple languages
  •   Security
  •   Accessibility
Evaluating an Open Source Package

No licensing costs does not mean free!

                Your currency will be the time
                investment in configuration,
                ongoing management of
                patches and upgrades,
                curriculum support, user
                management, etc…
Evaluating an Open Source Package
• Match your requirements to the feature list
  • Server technology
  • Client technology
• Read the support forums
  • How old is the last post?
  • What issues are common?
• Take it for a test drive
  • Check for a live demo
  • Test install
• Who else is using it?
Private/Internal Training

            Internal training generally
            allows for greater flexibility
               • Makes deployment of
                 advanced LMS features more
                 feasible
               • Enables competency models
Let’s talk nuts and bolts.
Learning Management System
                   Training
 Authentication    Resource       Assessment           Reporting
                  Management

                      Content Management
                                   Training              Course
                  Collaboration
                    Methods        Workflow             Calendar
 Registration




                      Blogs
                      Wikis         Training Modules
                     Forums
                    Podcasts          Internal Content
                      Etc.


                                              Application Program Interface (API)


                                      External Content
Roles & Users
How can an LMS identify learners?
  •   Manually (administrator-created)
  •   E-mail based self-registration
  •   External database
  •   IMAP server
  •   LDAP server
  •   Network-specific authentication
  •   POP3
Role Based Security
How can security be controlled based on the
needs of the users as a group?
  • Via pre-created roles such as
    • Administrator    • Non-editing teacher
    • Course creator   • Student
    • Teacher          • Guest
  • Custom roles
Course Enrollment & Tracking
How do users get enrolled in a course?
  • Self-enrollment
     • Controlled via course
     • Manual
  • External Database
  • LDAP
  • File upload
This is important!

The LMS does not produce training materials.
An LMS facilitates the authentication,
enrollment, and distribution of training
materials.


It’s the wrapping,
 not the present.
LMS vs Content




              SCORM
                API


  Learning               Web-based
 Management           training module
   System
What the heck is a SCORM?

              SCORM is an XML-based framework
Sharable      used by the LMS to define and access
Content       information about learning objects.
Object
              SCORM was developed by the United
Reference     States Department of Defense to
Model         promote standardization in E-Learning
              and facilitate moving course content and
              student records from one platform to
              another.
Proprietary LMSs & SCORM



                 If you select a
                 proprietary LMS that is
                 not SCORM compliant,
                 it will be very difficult
                 to use off-the-shelf
                 training or training that
                 others have developed.
One More Word on Porting Training

Will you be developing your training in-house?
The tool used to develop the training modules
will also affect which learning management
systems the modules can work with.
Technology Considerations
• How will you keep everything backed up?
• What systems will the LMS
  need to interface with?
  • HR systems?
  • CRM?
• What’s with your servers?
  •   Will you need additional storage?
  •   Additional hardware?
  •   More bandwidth?
  •   Who will maintain your system?
Engaging Your IT Department

Research your current situation and what you
may need to execute your learning initiative
  • Web servers
  • Server operating system
  • Database server
  • Available hardware
  • Programming language (if applicable)
  • Capacity: hardware, bandwidth
Making it Easy on Yourself
• Keep tech options open
  • Mandatory: Limit interfaces
  • Suggested: Align with current technology
• Strategies for new technology
  • Look at outsourcing pilot/first phase hosting
  • Negotiate with vendor for gap help
Take-Aways

1. Define your audience to elucidate your
   requirements
2. Engage your IT department
  • Create a technology guideline
  • Stay flexible
3. Determine how proprietary the LMS is
4. Determine your minimum feature set
Awesome! You’re ready to begin
         evaluating solutions!




                    For more information on
                E-Learning, contact Heather
                            Poggi-Mannis at
                heatherpm@microassist.com
                         or 512-794-8440

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Learning Management Systems 101

  • 1. What is a Learning Management System? What you need to know to begin evaluating E-Learning solutions.
  • 2. The Basics A learning management system is like the bones and brains of your training. body of training It provides a structure for your training modules to live in and feeds you information about your learners and lessons.
  • 3. Basic LMS Features • User authentication • Course enrollment & tracking • Security • Content management • Assessment
  • 4. Advanced LMS Features • Training resource management • Instructional design tools • Assignments • Social learning tools • Forum • Podcasts • Wikis • Journals • Chat • Surveys • Blogs • Resources
  • 5. Advanced features give you the opportunity to tie in • Mentoring • Knowledge management • Social platform • Performance reviews • Peer reviews • Manager reviews • Customer feedback
  • 6. What should your learning management system do for you?
  • 7. Ideal LMS Benefits • Competency management • Classifying competencies • Defining levels of capability within the competency • Role management • Defining roles & responsibilities • Career paths • Maturity model
  • 8. Ideal LMS Benefits Consider these benefits on your roadmap as you progress through your Organization Maturity Model.
  • 9. Other Considerations • Languages • Accessibility • Ease of integration with existing systems • Licensing
  • 10. Will your training be private- or public- facing?
  • 11. Considerations for Public Training Open source LMS implementations are ideal No license cost • Per user • Per course/class/module • Per instance/site More complex requirements • Browser support • Multiple languages • Security • Accessibility
  • 12. Evaluating an Open Source Package No licensing costs does not mean free! Your currency will be the time investment in configuration, ongoing management of patches and upgrades, curriculum support, user management, etc…
  • 13. Evaluating an Open Source Package • Match your requirements to the feature list • Server technology • Client technology • Read the support forums • How old is the last post? • What issues are common? • Take it for a test drive • Check for a live demo • Test install • Who else is using it?
  • 14. Private/Internal Training Internal training generally allows for greater flexibility • Makes deployment of advanced LMS features more feasible • Enables competency models
  • 15. Let’s talk nuts and bolts.
  • 16. Learning Management System Training Authentication Resource Assessment Reporting Management Content Management Training Course Collaboration Methods Workflow Calendar Registration Blogs Wikis Training Modules Forums Podcasts Internal Content Etc. Application Program Interface (API) External Content
  • 17. Roles & Users How can an LMS identify learners? • Manually (administrator-created) • E-mail based self-registration • External database • IMAP server • LDAP server • Network-specific authentication • POP3
  • 18. Role Based Security How can security be controlled based on the needs of the users as a group? • Via pre-created roles such as • Administrator • Non-editing teacher • Course creator • Student • Teacher • Guest • Custom roles
  • 19. Course Enrollment & Tracking How do users get enrolled in a course? • Self-enrollment • Controlled via course • Manual • External Database • LDAP • File upload
  • 20. This is important! The LMS does not produce training materials. An LMS facilitates the authentication, enrollment, and distribution of training materials. It’s the wrapping, not the present.
  • 21. LMS vs Content SCORM API Learning Web-based Management training module System
  • 22. What the heck is a SCORM? SCORM is an XML-based framework Sharable used by the LMS to define and access Content information about learning objects. Object SCORM was developed by the United Reference States Department of Defense to Model promote standardization in E-Learning and facilitate moving course content and student records from one platform to another.
  • 23. Proprietary LMSs & SCORM If you select a proprietary LMS that is not SCORM compliant, it will be very difficult to use off-the-shelf training or training that others have developed.
  • 24. One More Word on Porting Training Will you be developing your training in-house? The tool used to develop the training modules will also affect which learning management systems the modules can work with.
  • 25. Technology Considerations • How will you keep everything backed up? • What systems will the LMS need to interface with? • HR systems? • CRM? • What’s with your servers? • Will you need additional storage? • Additional hardware? • More bandwidth? • Who will maintain your system?
  • 26. Engaging Your IT Department Research your current situation and what you may need to execute your learning initiative • Web servers • Server operating system • Database server • Available hardware • Programming language (if applicable) • Capacity: hardware, bandwidth
  • 27. Making it Easy on Yourself • Keep tech options open • Mandatory: Limit interfaces • Suggested: Align with current technology • Strategies for new technology • Look at outsourcing pilot/first phase hosting • Negotiate with vendor for gap help
  • 28. Take-Aways 1. Define your audience to elucidate your requirements 2. Engage your IT department • Create a technology guideline • Stay flexible 3. Determine how proprietary the LMS is 4. Determine your minimum feature set
  • 29. Awesome! You’re ready to begin evaluating solutions! For more information on E-Learning, contact Heather Poggi-Mannis at heatherpm@microassist.com or 512-794-8440

Hinweis der Redaktion

  1. Training resource management includes tools to manage blended learning, such as the ability toAssign instructors and roomsDistribute training assetsRescheduling coursesCreate wait lists