Stakeholders Presentation 2014 04 04

About
Me
Michelle Pyan is the owner
of CI and has been a licensed
private investigator in the
states of Wisconsin, New
York, and Florida since 1991.
She has experience in human
resources since 1993.
Michelle is passionate about
background investigations
and has been examining the
Fair Credit Reporting Act
and other applicable state and
federal laws since 1998.
Commercial Investigations LLC
www.commercialinvestigationsllc.com
Background Investigations: A Primer for Nonprofits

About
Us
Commercial Investigations is a certified woman owned
New York State and Florida State licensed private
investigative agency.
CI provides the Proactive Truth regarding applicants,
reducing turnover and limiting exposure to civil liabilities.
Services include:
 Employee Background Investigations
 Volunteer Background Investigations
 Board Member Background Investigations
 Medical Staff Background Investigations
 Tenant Background Investigations
 Merger and Acquisition Background Investigations
 Full Due Diligence Investigations
 Opposition Research and Political Investigations

About
You
What are you doing today to screen volunteer applicants?
Employees? Board members?
How many volunteers do you handle in a year or month?
Employees? Board members?

1. Are you aware of current industry
standards?
2. How can you strengthen your volunteer
screening process?
3. Do you have a comfortable understanding
of how background investigations work?

 Pilferage
 Commercial Bribery
 Embezzlement
 Vandalism
 Burglary
 Insurance/Workers
Compensation fraud
 Arson
 Computer Fraud

 Deterrent Strategy
 Enhances Safety
 Increases Productivity
 Reduces Turnover and
Training Costs
 Protects Organization
from Liability

Origin

Origin
 A multidimensional inquiry that combines our
Multijurisdictional Criminal inquiry with known aliases
provided from our SSN & Address Information
inquiry.
 We report the state and the approximate date that the
SSN was issued and run the SSN through the Social
Security Administration’s Death Master File.
 Next, we run the SSN trace to obtain a list of alias
names, including maiden names.
 Then use this information to make a final pass
through our Multijurisdictional Criminal inquiry
instant database on the primary name supplied and all
aliases revealed in the SSN & Address Information.

Cursory Indicator
New York

Cursory
Indicator
New York
 In July 2011, Commercial Investigations launched
Cursory Indicator New York, after being in
development since 1999.
 Commercial Investigations worked with New York
State law enforcement to bring this to the non-law
enforcement world.
 Commercial Investigations is the exclusive provider of
Cursory Indicator New York to its clients and other
background screening organizations.

Cursory
Indicator
New York
 Proprietary inquiry allows CI clients to quickly assess
when additional criminal record research is needed in
New York.
 Positively identifies the subject.
 CI's expert investigative staff handles the tiered
inquiry.
 Automatically proceeds to tier two if Cursory
Indicator New York indicates that it is necessary to
perform more comprehensive inquiries.

Cursory
Indicator
New York
Why consider Cursory Indicator New York:
 New York Statewide Law Enforcement Criminal Data
available in one Inquiry to Non Law Enforcement
Entities
 Cost Effective
 Tiered System indicates when more comprehensive
Inquiries are needed
 Positively identifies the subject
 Includes Misdemeanor and Felony Convictions
 Discloses Misdemeanor Convictions that might be
missed in County Criminal searches
 Reduces costs associated with New York Statewide
(OCA) searches
 Most results available within 2 to 4 Hours
 Fair Credit Reporting Act (FCRA) Compliant
 Proprietary to Commercial Investigations LLC

Sex Offender Registry

Sex
Offender
Registry
Although some sex offender registry data is part of the
Multijurisdictional Criminal part of Origin, however
a state specific sex offender registry inquiry is important
to cover all levels of sex offender data publically
available.
 CI’s Sex Offender Registry inquiry helps mitigate a
company’s risk of workplace violence and potential
negligent hiring or retention lawsuits.
 CI recommends that its clients conduct a Sex
Offender Registry inquiry in every state the subject
has lived in, and by every name the subject has
used, within the previous ten years.

 Reveals a suspended/revoked license, patterns of
reckless behavior, insurance risks and/or substance
abuse
 If your employee is irresponsible or negligent, with a
motor vehicle, or otherwise, your organization may be
held responsible for any accidents or incidents that
occur as a result
 Motor vehicle information can be very beneficial to
obtain on all applicants

 Highly recommended as a minimum criminal record
search to ensure the discovery of any misdemeanor or
felony charges
 CI conducts County Criminal inquiries by submitting a
query to a professional court researcher who physically
retrieves the records
 Uncovers “minor” convictions such as theft, drug
possession or shoplifting that are very relevant to
employers seeking the best applicants
 Examples of charges that can be revealed through a
County Criminal Inquiry:
 Assault,
 Robbery
 Murder

 Consists of information from the New York State Office
of Court Administration (OCA)
 Results include data from all 62 NY counties pertaining to
misdemeanor and felony convictions and open/pending
cases
 Some town and village criminal disposition data is also
included. Since 2003 approximately 20% of all NY town
and village Courts have been reporting disposition data to
OCA
 All NY City and County courts are required to report
criminal disposition data to the NYS Office of Court
Administration
 Cases are updated within New York City approximately
every 24 hours and outside NY City at least once a week

 An important step for eliminating an employer's liability
for negligent hiring
 Federal searches often reveal serious violations of federal
law that state or county searches do not encompass
 Examples of federal crimes:
 Drug trafficking
 Embezzlement
 Carjacking
 Kidnapping
 Crimes committed across state lines

 Provides information on individual health care providers
 Conducts a search of the sanction information compiled
by Office of the Inspector General (OIG), General
Services Administration (GSA) and other federal
agencies
 Meets requirements for sanction screening set forth in
the OIG's Compliance Program Guidance
 More thorough than only checking the OIG and GSA
databases established by these governing agencies
because it includes historic, as well as current sanction
data
 Office of the Inspector General sanctions
 General Services Administration sanctions
 State licensing agency actions
 Global Scan anti-terrorist data

 Reduce turnover
 Increase productivity and employee morale
 Pre-Employment
 Pre-Promotion
 Annual Physical
 Random
 Post Accident

 Access to company or customer cash, assets, credit
cards, valuables or confidential information
 Can demonstrate responsibility and reliability levels
 Reveals if subject may be tempted to commit larcenous
action
 Should only be used with established company policies
and procedures

 Level 1
 Level 2

 Determine if applicant meets qualifications for
position
 Side-by-side of applicant supplied data to verified
data

 Validates employment including dates, position, etc.
 Customizable interview questions

 Comprehensive interview with subject’s references
 Gives information beyond facts of employment
 Insight into performance
 Information about character traits and/or habits

 CI utilizes experts of foreign court procedures
 Records from all 6 continents as well as
Mexico, Canada, Puerto Rico
 CI ensures compliance with international access
and privacy data laws

 Recommended for employers in industries which
require employees to be certified & licensed

Volunteer
Screening
Packages

Volunteer
Screening
Best
Practices
& Best
Value
Origin
Cursory Indicator New York
Sex Offender Registry

 Volunteers
 Employees
 Board Members
 Vendors
 Contract Labor
 Temporary Employees
 Clientele

 Time of Service
 Regular Intervals
 Random

 7 Years
 10 Years
 All Available Years
 Primary Name
 All Names
 Current Jurisdiction
 All Jurisdictions

 Consent Form
 Request
 Preadverse Action
 Adverse Action
 Disclosure Request

Paperless System

Sample
Volunteer
Screening
Portal

Paperless
System
Walkthrough

Confirmation
Email
Dear Sample,
Your background investigation report has been successfully ordered and
forwarded to Test Customer for review. You can also see a copy of the same
report by clicking here. The entire background report may not be complete at this
time, but you can still see the status of each item and then you can check back
later, as often as you like to see the recently finished items.
In order to view your report you will need to provide:
• Report Number (listed on the subject line of this email)
• Last Name
• Date of Birth
• Last 4 digits of your Social Security Number
If you have any questions about the accuracy of the completed report, you may
send Test Subscriber a letter indicating the part of the report that you believe to
be incorrect to the address below. Test Subscriber will re-verify the results if
reasonable grounds exist. If parts of the report are deleted or changed due to the
re-verification process, you will receive a corrected report. Should you have any
questions, please contact us at staff@commercialinvestigationsllc.com or call us at
1-800-284-0906.
Receipt of Payment
Thank you for your payment of $24.95.
Your payment authorization code is 00009999.
We appreciate the opportunity to serve you!

Benefits  Volunteer Enters Personal Information
 Eliminates Organization Data Entry for Volunteer
Screenings
 Volunteer Owns the Information
 Reduces Duplication
 Protects Sensitive Volunteer Data
 Volunteer Donation Option
 Ensures Compliance with FCRA
 Volunteer Handles Dispute of Adverse Data

Client Report Retrieval
Optimized for Internet Explorer

Client
Report
Retrieval
Process

Report Results

Report
Results
Walkthrough

Benefits  Volunteer Enters Personal Information
 Eliminates Organization Data Entry for Volunteer
Screenings
 Volunteer Owns the Information
 Reduces Duplication
 Protects Sensitive Volunteer Data
 Volunteer Donation Option
 Ensures Compliance with FCRA
 Helps Avoid Negative Press with Proper Due Diligence of
Screening
 Volunteer Handles Dispute of Adverse Data

 Qualifications
 Compliance
Federal and State Laws
 National Association of
Professional Background
Screeners

Benefits of Screening your Volunteers

 Discourages Undesirable
Applicants
 Encourages Open
Communication
 Eliminates Uncertainty
 Demonstrates Due Diligence
 Promotes Workplace Safety
 Excellent Return on
Investment

 Job Postings Notice about
Background Check
 Application Paperwork include
Consent Form
» Discrepancies
» Incomplete Information

 Indicates to Employees
and Applicants that Past
Actions are Important
 Provides an Opportunity
for an Applicant to
Discuss their Past
 Increases Moral

 Second Impression
 Confirms Application
and Resume
 Industry Standard
Operating Procedure

 Negligent Hiring
 Negligent Retention
 Negligent Referral

 Woman Attacked in
Her Home $2.5 Million
 Child Sexually
Assaulted $1.75 Million
 Unlicensed Nurse
$235,000

 Mitigates Risk
» Abuse
» Security Breaches
» Identity Theft
» Bad PR
 Everyone Feels Safer

 Peace of Mind
 Less than First Day’s Pay
 Insurance Discounts

Volunteer
Screening
Page

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Why CI
• Founded March 2004
• Licensed Woman Owned
Private Investigative Agency
• Headquartered in New York
• President Completed her
First BI in 1991
• We ONLY Do Backgrounds
• We Have 2 Innovative
Proprietary Data Products:
– Cursory Indicator New York
– Vigilant New York
Vision
To be the most
innovative and
educational
background
investigations
partner.

Why CI
Hear what one of our customer’s had
to say about CI and our innovative
product Cursory Indicator New York:
Joe Baudo, President of the New York
State Amateur Hockey Association said
“the information we are getting from
the system is terrific. It has flagged
those volunteers who don't meet our
criteria for working with minors. It is
helping us protect our youth and
providing a safer environment for our
sport. The entire CI staff is very
responsive and helpful. It's a pleasure
working with them.”
Mission
Provide
background
investigations with
industry leading
service through
creative solutions –
one client at a
time.

Why
Backgrounds
Volunteers are an integral part of
society. Unfortunately there is that
small percent of volunteer contact
that is actually harmful. Savvy
volunteer organizations realize that
there are ways to mitigate the risk
of letting the wrong person be a
volunteer; in turn mitigating the
risk of fraud, abuse, illegal activity,
and negative influence. Volunteer
background investigations are one
of the best ways to mitigate those
risks.
Protect Clientele
Mitigate Risk
Be Savvy

Solutions for Volunteer Organizations

Why
VolChecked
Eliminate Time and Money for
Your Volunteer Organization!
Savvy volunteer organizations
also realize that a properly
implemented background
investigations policy and
procedure carries with it the
concerns of being time
consuming, requires the
gathering of sensitive data, is
paper heavy, and can be costly.
Non-profit
organizations have
limited funds.
Dedicated and
committed Volunteers
are willing to absorb
the minimum cost of a
background
investigation knowing
that the organization
"Believes in a safe and
honest working
environment".

Process • Organization – Choose
Level-5 Levels of Service
• Organization – Notify
Volunteer
• Volunteer – Obtain Their
VolChecked Report
• Volunteer – Share their
Report with Organization
Organization
Individual

Put this badge on your website
for Volunteers to Recognize!

Volunteers Can Put This Badge on
Social Media Sites to Become Recognized!

The Volunteer Picks One of these 5 Levels

The Volunteer Fills
Out the Application
On-Line.

Volunteer Electronically
Signs Application.

Volunteer Receives Information on
All Compliance Laws That Must Be
Followed When Completing a
Background Investigation.

Volunteer Finishes
On-Line Application!

Volunteer Receives
Confirmation.

Dear Sample,
Your background investigation report has been successfully ordered and
forwarded to Test Customer for review. You can also see a copy of the same
report by clicking here. The entire background report may not be complete at
this time, but you can still see the status of each item and then you can check
back later, as often as you like to see the recently finished items.
In order to view your report you will need to provide:
• Report Number (listed on the subject line of this email)
• Last Name
• Date of Birth
• Last 4 digits of your Social Security Number
If you have any questions about the accuracy of the completed report, you
may send Test Subscriber a letter indicating the part of the report that you
believe to be incorrect to the address below. Test Subscriber will re-verify the
results if reasonable grounds exist. If parts of the report are deleted or
changed due to the re-verification process, you will receive a corrected report.
Should you have any questions, please contact us at
staff@commercialinvestigationsllc.com or call us at 1-800-284-0906.
Receipt of Payment
Thank you for your payment of $24.95.
Your payment authorization code is 00009999.
We appreciate the opportunity to serve you!
Volunteer Receives
E-Mail Letting Them Know
How to View Their
Background Investigation.

Benefits
• Volunteers can utilize our secured online portal and
electronically sign their own consent form
• Volunteers absorb the cost for their own BI's and enters
all their own personal data.
• Volunteers can share their Background reports with
other organizations that they may be serving.
• Eliminate cost and time spent by your organization to
complete background investigations.
• Eliminates processing and storing of sensitive personal
information by the organization.
• Your Organization can provide our link right on their
own web page for easy access for the volunteer.
• VolChecked has 5 levels to choose from depending on
organization requirements.
• Our most popular "Platinum" level includes a 2 year
monitoring service which provides you
with Vigilant, which is a service that will alert you of a
recent arrest. (Currently available in NYS only.)
• Volunteer involved in Disaster Relief will be available at
a minutes noticed by having a valid up-to-date
background investigation available (Platinum Level only).
Organizations Saves
Time and Money!
Volunteer Pays Once
to Share With Numerous
Organizations!

(800) 284-0906
facebook.com/commercialinvestigationsllc
twitter.com/CI_LLC
linkedin.com/company/commercial-investigations-llc
info@commercialinvestigationsllc.com

Title of Presentation

Wrap Up

Presented by Michelle Pyan
President
Licensed Private Investigator
(800) 284-0906
facebook.com/commercialinvestigationsllc
twitter.com/CI_LLC
linkedin.com/company/commercial-investigations-llc
info@commercialinvestigationsllc.com

The information provided in this presentation does
not constitute legal or accounting advice. It is for
information and discussion purposes only.
This presentation may not be reproduced without
the written consent of the author.

Stakeholders Presentation 2014 04 04

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