Enhancing Knowledge Sharing with Emotional Intelligence

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Michelle Farabough

PowerPoint for the International Conference on Knowledge Management held in August, 2007 in Vienna, Austria

Business Education Technology

Enhancing Knowledge Sharing The Moderating Effect of Emotional Intelligence on Dysfunctional Mental Models: A Framework for Enhancing Communication And Knowledge Sharing

Interdependent Relationship Mental Models Emotional Intelligence Communication

Assumptions: ,[object Object],[object Object]

Emotional Intelligence (EI) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Mental Models (MMs) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Dysfunctional MMs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Ineffective Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Figure 1 ,[object Object],[object Object]

Moderating Effect of EI ,[object Object],[object Object],[object Object],[object Object]

Application ,[object Object],[object Object],[object Object],[object Object]

Results ,[object Object],[object Object],[object Object],[object Object],[object Object]

Change in Mental Models ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Change in Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Change in Knowledge Sharing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Conclusion ,[object Object],[object Object],[object Object],[object Object]

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