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Michele Ide-Smith

Links to usability testing tools discussed in a session at #localgovcamp London March 2010.

Technology Design

Usability and design tools for Local Gov Michele Ide-Smith 04 March 2010

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How UX Research Fits Into an Agile Development Process

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Rapid Product Design in the Wild

Michele Ide-Smith

A presentation I gave at the UK UXPA (@ukuxpa) #LeanUX event in October 2014 in London. This talk was a variation of my Rapid Product Design talk. I've added a few reflections on my experiences of trying to implement Lean UX principles in a new organisation. I took inspiration from Bill Scott's Lean UX Anti-Patterns to explain some of the problems we encountered. The other speakers were: Adrian Howard (@adrianh) from Quietstars who spoke about Lean Persona: http://www.slideshare.net/adrianh/lean-persona Andrew Godfrey (@tweet_godfrey) from Foolproof who spoke about adapting a Lean UX process and using Lean UX principles in an agency environment, with clients.

Are you designing the right product?

Michele Ide-Smith

A talk from GOTO Amsterdam, on 20th June 2014. Abstract: We've all been there. You release a new feature, product or service, only to find it isn't quite what your customers want or need. But by the time you release, it's too late to make significant changes. Traditionally user experience design has involved upfront user research and design, to ensure we build products that meet customer needs. But this approach doesn't always work so well within an Agile development environment. Lean UX draws inspiration from the philosophy behind Lean manufacturing, where the emphasis is on reducing waste in the production process and only working on things that create value for your customers. In this session Michele will demonstrate how taking a Lean UX approach can help you to design the right products for your customers. Michele will share some practical tips, tools and techniques for product teams. You'll learn how to: Get the team out of the building to find out first-hand what your customers want and need Use rapid prototyping techniques to validate assumptions with customers, without having to code a fully functioning application. Work collaboratively with your team to get to the right design quickly

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Rapid Product Design in the Wild - ProductTank

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A version of my Rapid Product Design in the Wild talk at Agile Iceland 2014. http://www.agileisland.is How do you know you're developing the right product? This talk will help you think creatively about how to do customer development using Agile and Lean User Experience methods. I share what we learnt about using rapid, iterative prototyping techniques to develop a minimum viable product at a software conference. In August 2012 we attended Kscope, a conference for Oracle developers. Instead of doing the usual product demonstrations, we turned our stand into a live lab and took Agile development processes out of the office and in front of our customers. Our stand included an area for customer research, a Kanban board and information radiators in the form of a whiteboard, blank wall and a large digital screen. Over 3 days we ran 9 sprints and conducted 25 customer interviews, using a paper prototype to get feedback. We collected invaluable information about our customers' development environments, how they work with their teams, their processes, tasks and pain points. By the end of the conference my colleague had developed an interactive HTML/CSS prototype which potential customers could evaluate. The team went through several rapid build-measure-learn cycles to improve our product concept and validate the market need. Opening up our development process at a trade show provided visitors to the stand with an opportunity to experience Agile and Lean methods first-hand.

Rapid Product Design in the Wild - Agile Iceland

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Inside you there is a secret product idea...some problem you are just itching to solve. Yet it falls prey to that deadly statement: “Someday, when I have more time...” In this action-packed 180 minutes, UX Lisbon participants got their ideas out and into the world. Using Lean Startup principles and these fun and rapid methods, they created a coherent, lo-fi product concept and got peer feedback on it. From identifying the problem it solves for people and understanding the role it plays in customers’ lives to identifying a key metric to indicate traction, they explored the idea in full. They wrapped up with practical, actionable (and simple!) next steps to propel the ideas forward.

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