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Citizen service & 311

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Mark Headd
Mark Headd

Presentation given at the Manor.GovFresh event in Manor, TX - 8/20/2010

Technologie
1 von 14
Citizen Service & 311 How government is leveraging open source and low-cost technology to better manage citizen service requests. Mark J. Headd Senior Application Developer, Tele-Works, Inc. www.tele-works.com @mheadd / voiceingov.org
[object Object],What are we here to talk about?
What are we here to talk about? Photo by Flickr user MSVG
What are we here to talk about? Photo by Flickr user Wyrmworld
What are we here to talk about? Photo by Flickr user Chris Campbell
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Why are we HERE talking about it? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Challenges all governments face Photo by Flickr user Tracy O
Challenges all governments face Photo by Flickr user Sammy0716
Challenges all governments face Photo by Flickr user Mathew Field
Local Governments as Laboratories ,[object Object],[object Object],[object Object],[object Object],[object Object],Photo by Flickr user tk-link
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Breakout sessions to follow ,[object Object],[object Object],[object Object],[object Object]

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