11. Donald A. Norman (often called father of
UX) believes that the best computer
program is the one in which the computer
'disappears' and the user seems to be
working directly on the problem.
THE ULTIMATE USER EXPERIENCE
14. 1. Research
2. Information design
3. Prototyping
4. Heuristic evaluation
5. Iterative development
6. User testing
7. Post-launch yada-yada(?)
BONOLOTA’S 7 STEPS FOR DESIGNING
GOOD UX
15. 1. RESEARCH …
(MANAGED INNOVATION!)
Information Ecology
Storyboarding
Needfinding Interviews
Inspiration Search
17. 3. PROTOTYPING …
SANTA CLARA, California -- People
thought Jeff Hawkins was crazy when
they saw him taking notes, checking
appointments, and synchronizing a
small block of wood with his PC,
pretending all the while that the block
was a handheld computer. “If I
wanted to check the calendar I'd take
it out and press the wooden button.”
Source: “The Philosophy of the
Handheld.” Wired Magazine,
October 1999.