slides from my talk at Lean Kanban UK - London 2013

1. You Don’t Need to Change
Survival is Optional
Gaetano Mazzanti
@mgaewsj
Agile42

2. “only the supremely wise
and the abysmally ignorant
do not change”
Confucius

3. “organizations start
change initiatives because of
competitive pressures,
economic challenges,
skill shortages,
a necessity to grow and expand,
or the need for a
culture change”
Ken Blanchard

4. still…
70%
of change initiatives
fail
(source: Todder, Blanchard, etc.)

5. brochureware

6. brochureware

7. Taylor, again!
best practices?
clear separation between
thinkers and doers?

8. big designed change
known (?)
start
predefined
destination

9. why?

10. tough questions,
difficult/wrong/no
answers
?!

11. ?!
what will it cost us to change?
what will it cost us
if we don’t change?

12. but first
?!
why
do we want to change?

13. “confusing wants with needs
is a common path to
frustration & ineffectiveness”
Torbjörn Gyllebring

14. ?!
doesn’t
how do you know it work?
how will you know it works?

15. change is not about process
change is about
people

16. “what’s in it for me?”

17. people…
…focus on what they have to
more than what they have to
lose
gain

18. “how do I contribute?”
vs
“tell me what to do”
“what’s
my
influence and involvement?”

19. the words of change
install change
rollout change
drive change
culture change
…
source Esther Derby

20. you can’t design a culture change
culture change is an
outcome

21. the words of change
design
enforce
fix
legac
experiment
vs
discover
learn
y
moder
n

22. what is Lean Kanban?
the Kanban method is an
evolutionary approach
to
change

23. revolution?

24. principles of the
Kanban method
start with what you do now
agree to pursue incremental,
evolutionary change
respect the current roles,
responsibilities & titles
encourage acts of leadership at all
levels – from individual
contributor to senior management

25. inspired by Joakim Sunden

26. Kanban
6 core practices
visualize
limit WIP
manage flow
make policies explicit
implement feedback loops
improve collaboratively, evolve
experimentally

27. if you can’t see it
you can’t change it
manage

28. visualize!
source David J Anderson

29. expose
dysfunctions

30. limit WIP

31. let work flow
let work flow

32. change initiatives hardly
visible
too many change initiatives
(yawn, here is another one…)
push vs pull, stick to the
plan, too many things in
parallel, stuck activities

33. understand the system
do you really know where you are?
what’s going on?

34. measure & learn
goal
try
learn
measure

35. many small steps,
some are discarded
others embraced

36. understand
human psychology
show progress
decide collaboratively
respect people

37. selection
?!
what to do next?
what to finish next?

38. decision making in
uncertainty
balance:
risk/return
short term/long term
etc.

39. there’s no known destination
change is a
never ending journey

40. no known destination
to?
to…
from
to?
to?

41. beware
effectiveness
Z Z Z Z Z
time

42. anban
K
no change
disruptive
(fairy tale)
change

43. …Kanban
is more about
changing/transforming
the organization
than about
stickies on a board
Mike Burrows

44. Kanba
n
Gaetano Mazzanti
@mgaewsj
gaetano.mazzanti@agile42.com