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E VOLVING C ONTENT THAT C REATES
          I NTERACTION
          Mark Evertz
W HAT IS “E VOLVING
                         C ONTENT ?”

   Information that grabs attention and
    creates action
   Knowledge that is absorbed and shared to
    widen the net of influencers or prospects
   Something that is built upon by each reader
    or sharer via comments or new information
   Always in motion based on
    prospect/industry pulse of business or
    personal needs
W HAT   DOES    “E VOLVED C ONTENT ”
                  LOOK LIKE ?




 Refresh
                     Share       Discuss
/Create

            Action
                                 Offer
C ONTENT E VOLUTION
                   B EGINS AT H OME
   Review of outbound materials to see
    where you are
   Absorb existing industry/product sector
    online (tech forums, webinars, social media
    outposts, search engine keyword news
    alerts, Twitter Search, Google Buzz,
    FriendFeed, etc.)
   Take the pulse of the communities to find
    commonly unmet expectations
W HAT         IS    C ONTENT ?

   A vehicle that transmits knowledge
   A collection of information that activates the
    desire to learn, interact and take action
    Examples:
     • Info graphic                  • Blog post
     • Newsletter                    • Web page
     • White paper/case study        • Book/eBook
     •Video                          •Marketing Collateral
     •Webinar                        • Streaming Audio/Video
     •Podcast                        • Mobile applications
     •Social media micro-            • Text messages
     blogging (Tweets,
     Updates, etc.)
W HY C ONTENT I S K ING

   It Drives awareness
   It Builds credibility
   It Encourages preference
   It Targets where prospects are in the “buy
    cycle”
   It Keeps a person, organization, or company
    Fresh, relevant and innovative
   It Promotes Action (Read > Learn > Validate >
    Compare > Join/Purchase)
H OW TO E VOLVE C ONTENT

 Audit – See what you have

 Target – Define your Audience

 Identify – Map your existing content to your audience
  and find gaps in content based on stages in buy cycle
  (Awareness, Interest, Analysis, Preference, Purchase)

 Create – Write, shoot, record, develop customized
  information based on gaps
 Refresh – Invigorate existing content by repackaging
  with new information or new media
 Promote – Unify current marketing mix with social
  media tools to swiftly share new information
E VOLUTION        IN   A CTION
   Audit – A deep dive into existing
    materials populated into a
    spreadsheet with description, date of
    creation and position in buy cycle
E VOLUTION                IN    A CTION
 Target – Define who you are talking to and what you
  want them to do
  Example
           Company – Proctor & Gamble
           Audience – New moms 18-40 years old
           Action – Take a 10-question survey on current
            challenges/needs
           Offer – A sample product offering, discount coupons and
            free membership in “Super Mom Solutions Group”
            community
           Buy cycle position –Awareness/Nurture

  Based on marketing objective (Awareness/nurture), review
  content audit to determine content relevance
E VOLUTION        IN   A CTION
   Identify
       Determine if you can purchase or use up-
        to-date existing third-party content
        (analyst white papers, case studies, blog
        posts, news articles, etc.) that meet
        objectives
       Determine if you can refresh existing
        studies or information with new findings to
        validate your audience’s concerns
       Evaluate who would or how you could
        create new content to satisfy your
        objectives and audience
E VOLUTION                IN    A CTION

   Refresh
       Mine existing content for relevant and timeless quotes
        statements

       Based on audit and online information gathering , find
        subject matter experts or customers to infuse new life
        into that existing material

       Interview experts or customers for new information on
        subject matter

    Example: Old White paper > eBook with Video/Audio
    testimonials and expert opinions
E VOLUTION            IN   A CTION
   Create
       Based on content audit and online information
        gathering define what’s most requested (Demo,
        ROI calculator, etc.)
       Use industry and target research to guide
        content medium (print, eNewsletter, blog,
        Webinar, etc.)
       Develop an asset that fosters action (register for
        information capture and buy cycle position;
        Learn more/take a meeting; Join a community of
        like-minded people to group-solve; sign up for
        newsletter)
E VOLUTION            IN    A CTION
 Promote – Use online and             Create a blog on the
                                        subject matter and
  offline media at your
                                        introduce the content
  disposal based on budget              as a piece in the puzzle
         Direct mail with             Post a comment on an
          exclusive offer to            existing blog related
          influencers in market         to subject and
         E-mail with exclusive         introduce the content
          offer to influencers in      Use social media
          market                        action driver tools like
          Offer a subject matter       Twitter, LinkedIn,
          expert Webinar with           Facebook, etc., to
          Testimonial + content         announce availability
          as a knowledge kit for
          tire-kickers
S AMPLE : N EW L IFE /O LD C ONTENT

    Repurposed
    targeted sections of
    existing white
    papers
 White papers were
    too old to use as is;
    this project
    extended their
    usefulness
 New medium and
    new information
    created content that
    gained new life
S AMPLE : F ILLING   THE   G AP

 Content audit
 showed lack of
 assets tied to
 sales cycle
 This datacenter
 virtualization
 timeline for Sun
 Microsystems filled
 the gap between
 awareness and
 internal advocacy
S AMPLE : C LOSE THE D EAL

 Using a PowerPoint
 generator tool, this
 asset built a
 personalized PPT
 deck with charts,
 data, analyst info to
 help make a case for
 a project.
S UCCESS S TORY: S UN
               M ICROSYSTEMS
                Content-rich site with passive
E-mail          profiling back-end
EVOLUTION C OMMUNICATIONS G ROUP
   C APABILITIES & B ENEFITS
   Active Social Media Presence, Participation
    and Brand Monitoring
   Content Auditing = Tool to Assess Current
    Content Relevance
   Thorough Content Gap Analysis
   Deeper Competitive Analysis
   Fine-tuned Market Positioning
   Targeted Messaging = Authentic exchange
    with audience based on expressed needs
   “Evergreen” Go-to-Market Assets
Mark Evertz
             EVolution Communications Group

               Phone:
           E-mail: EvInOregon@gmail.com
              Twitter: @MarkAEvertz
Evolved Thinking (Blog): http://markevertz.com




              THANK YOU!

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Evolutioncommunicationsgroupcapabilities2010 12713713375469-phpapp02(1)

  • 1. E VOLVING C ONTENT THAT C REATES I NTERACTION Mark Evertz
  • 2. W HAT IS “E VOLVING C ONTENT ?”  Information that grabs attention and creates action  Knowledge that is absorbed and shared to widen the net of influencers or prospects  Something that is built upon by each reader or sharer via comments or new information  Always in motion based on prospect/industry pulse of business or personal needs
  • 3. W HAT DOES “E VOLVED C ONTENT ” LOOK LIKE ? Refresh Share Discuss /Create Action Offer
  • 4. C ONTENT E VOLUTION B EGINS AT H OME  Review of outbound materials to see where you are  Absorb existing industry/product sector online (tech forums, webinars, social media outposts, search engine keyword news alerts, Twitter Search, Google Buzz, FriendFeed, etc.)  Take the pulse of the communities to find commonly unmet expectations
  • 5. W HAT IS C ONTENT ?  A vehicle that transmits knowledge  A collection of information that activates the desire to learn, interact and take action Examples: • Info graphic • Blog post • Newsletter • Web page • White paper/case study • Book/eBook •Video •Marketing Collateral •Webinar • Streaming Audio/Video •Podcast • Mobile applications •Social media micro- • Text messages blogging (Tweets, Updates, etc.)
  • 6. W HY C ONTENT I S K ING  It Drives awareness  It Builds credibility  It Encourages preference  It Targets where prospects are in the “buy cycle”  It Keeps a person, organization, or company Fresh, relevant and innovative  It Promotes Action (Read > Learn > Validate > Compare > Join/Purchase)
  • 7. H OW TO E VOLVE C ONTENT  Audit – See what you have  Target – Define your Audience  Identify – Map your existing content to your audience and find gaps in content based on stages in buy cycle (Awareness, Interest, Analysis, Preference, Purchase)  Create – Write, shoot, record, develop customized information based on gaps  Refresh – Invigorate existing content by repackaging with new information or new media  Promote – Unify current marketing mix with social media tools to swiftly share new information
  • 8. E VOLUTION IN A CTION  Audit – A deep dive into existing materials populated into a spreadsheet with description, date of creation and position in buy cycle
  • 9. E VOLUTION IN A CTION  Target – Define who you are talking to and what you want them to do Example  Company – Proctor & Gamble  Audience – New moms 18-40 years old  Action – Take a 10-question survey on current challenges/needs  Offer – A sample product offering, discount coupons and free membership in “Super Mom Solutions Group” community  Buy cycle position –Awareness/Nurture Based on marketing objective (Awareness/nurture), review content audit to determine content relevance
  • 10. E VOLUTION IN A CTION  Identify  Determine if you can purchase or use up- to-date existing third-party content (analyst white papers, case studies, blog posts, news articles, etc.) that meet objectives  Determine if you can refresh existing studies or information with new findings to validate your audience’s concerns  Evaluate who would or how you could create new content to satisfy your objectives and audience
  • 11. E VOLUTION IN A CTION  Refresh  Mine existing content for relevant and timeless quotes statements  Based on audit and online information gathering , find subject matter experts or customers to infuse new life into that existing material  Interview experts or customers for new information on subject matter Example: Old White paper > eBook with Video/Audio testimonials and expert opinions
  • 12. E VOLUTION IN A CTION  Create  Based on content audit and online information gathering define what’s most requested (Demo, ROI calculator, etc.)  Use industry and target research to guide content medium (print, eNewsletter, blog, Webinar, etc.)  Develop an asset that fosters action (register for information capture and buy cycle position; Learn more/take a meeting; Join a community of like-minded people to group-solve; sign up for newsletter)
  • 13. E VOLUTION IN A CTION  Promote – Use online and  Create a blog on the subject matter and offline media at your introduce the content disposal based on budget as a piece in the puzzle  Direct mail with  Post a comment on an exclusive offer to existing blog related influencers in market to subject and  E-mail with exclusive introduce the content offer to influencers in  Use social media market action driver tools like  Offer a subject matter Twitter, LinkedIn, expert Webinar with Facebook, etc., to Testimonial + content announce availability as a knowledge kit for tire-kickers
  • 14. S AMPLE : N EW L IFE /O LD C ONTENT  Repurposed targeted sections of existing white papers  White papers were too old to use as is; this project extended their usefulness  New medium and new information created content that gained new life
  • 15. S AMPLE : F ILLING THE G AP  Content audit showed lack of assets tied to sales cycle  This datacenter virtualization timeline for Sun Microsystems filled the gap between awareness and internal advocacy
  • 16. S AMPLE : C LOSE THE D EAL  Using a PowerPoint generator tool, this asset built a personalized PPT deck with charts, data, analyst info to help make a case for a project.
  • 17. S UCCESS S TORY: S UN M ICROSYSTEMS Content-rich site with passive E-mail profiling back-end
  • 18. EVOLUTION C OMMUNICATIONS G ROUP C APABILITIES & B ENEFITS  Active Social Media Presence, Participation and Brand Monitoring  Content Auditing = Tool to Assess Current Content Relevance  Thorough Content Gap Analysis  Deeper Competitive Analysis  Fine-tuned Market Positioning  Targeted Messaging = Authentic exchange with audience based on expressed needs  “Evergreen” Go-to-Market Assets
  • 19. Mark Evertz EVolution Communications Group Phone: E-mail: EvInOregon@gmail.com Twitter: @MarkAEvertz Evolved Thinking (Blog): http://markevertz.com THANK YOU!