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October 8 – 11 2013, London

The original, premier event
for the Mobile Marketing
Research Industry

WWW.MRMW.NET
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connecting the story
THE FIRST GLOBAL STUDY
OF NEWS CONSUMPTION
ACROSS MULTIPLE SCREENS

1
we talked to

people

BBC and non-BBC
users from
countries
• upscale news consumers
• owners of at least 3 out of 4

TV

LAPTOP/
DESKTOP

TABLET SMARTPHONE

2
addicted to news

3
STAYING IN TOUCH WITH
GLOBAL NEWS
globally,

agree that it’s important to
stay in touch with what’s
going on in the world
Top 25% income earners Global Web index wave 7 2012 Sample : 947,472,000/ 15,312
Q: Below are a number of statements on your outlook on the world. Please indicate the extent to which you agree or disagree with
each one: „It is important to stay in touch with what is going on in the world‟. 4% disagree.

4
STAYING IN TOUCH WITH
NEWS
One in six waking hours
consuming news
Almost 3 hours every
weekday consuming news
Very little difference by
demographics –
25-34s consume the most
Q: How many hours a day do you spend consuming the news?
Base: 3195 (excluding those in India)

5
NATIONAL AND INTERNATIONAL
NEWS OF EQUAL IMPORTANCE
National news

84%

International news

82%

General news

79%

Local news

79%

Financial/Business news

61%

Sports news
Arts/Entertainment news

56%
43%

Q: Which of the following types of news are you interested in? Base: 3610

6
the multi screen
newsroom

7
THEY KNOW WHAT
THEY WANT – THE
QUESTION IS HOW
DO THEY GET IT?

two
thirds
use different devices
for different ways of
consuming news

Q: Below are listed some statements which describe why people use different
devices or screens for news consumption. Please indicate to what extent you
agree with each of them. Base: 3610

8
SIZE MATTERS…
… but choice is more complicated than simply screen size

occasions and settings
purpose / intention
time of the day
daily routines
intensity of consumption
people around
type of news

9
ROLLING NEWS:
ALWAYS CONNECTED
45%
40%
35%
30%
25%
20%
15%
10%

5%
0%

Q: For each device you have access to, please tell me, for a typical 24-hour period, when you would use it to access the news or
consume the news during the week? (Base: Tablet users) Base: 2014

10
WE

ONLINE, BUT WE STILL

TV

news consumption

Q: What percentage of your news consumption time would you say you spend on each screen/device on a typical weekday and weekend
day? Base:3610 Q: Thinking briefly about your total usage of different screens and devices, including both news and non news activities,
what percentage of your consumption do you spend on each screen/device on a typical weekday and weekend day? Base: 3610

11
…AND USAGE IS EXPECTED TO GROW

using TV news more
than five years ago

expect to use TV news
more in next five years

increase in TV
consumption in last two
years across Europe

Q: How much do you use each device for consuming news today, compare to 5 years ago? Base: 3522
Q: And how do you see this changing in the next 5 years? Base: 3522

12
CURATED CONSUMPTION…
higher than laptop

over half describe
news consumption as
“in depth” on TV

higher than tablet

Considered analysis is the main
reason for 1 in 10 choosing TV

higher than
smartphone

“It gives more detail and
I don’t have to search”

Q: How would you describe the way you consume news on each device? Base: 3522
Q: You chose TV as you one and only news device, why is this? Base: 437

13
DEEPER ENGAGEMENT
use TV first to check a
breaking news story

TV inspires
deeper research

then turn to online to
get more information
to confirm the story
of viewers have used
the website of the
channel they are
watching (51% the
website of a different
news provider) to get
more information

Q: Imagine a momentous news day, or a huge news story that you are interested in. Which device would you turn to first to check
on the breaking news? Base: 3610. Q: Where would you go afterwards to confirm / check on the news story? Base: 3610
Q: While consuming the news on TV, do you ever use another device or screen at the same time? And what are you using each
device for? (Base: People who use the TV for news consumption) Base: 3610

14
BIG SCREEN & SOCIAL

number one reason for
using TV size of screen

3x

say there will always
be a TV–style screen
for shared news
consumption
more likely to watch news
on TV with other people
than accessing news on
any other device

Q: You chose TV as you one and only News device, why is this? Base: 437. Q: How would you describe the way you
consume news on each device? Base:3522. Q: How much do you agree with the following items? „ There will always be a
TV style screen for shared news consumption‟ Base: 3610

15
IF YOU ONLY CHOSE ONE
DEVICE FOR NEWS

Q: If you could only use one of these devices to consume news, which one would it be? Base: 3610

16
IN DEPTH RESEARCH
laptop is used
more than any
other device for
in-depth research

more than TV
more than smartphone

more than tablet

cite choice/control
as the main reason

“By using a laptop I get to
scan news as well as watch
detailed news with research at
my own convenience”

Q: How would you describe the way you consume news on each device? Base: 3610
Q: You chose Laptop as you one and only news device, why is this? Base: 555

17
TAKE TABLETS FOR
MULTIPLYING EFFECT
I use TV more than
I did five years ago

tablet user
non tablet user

Q: How much do you use each device for consuming the news today, compared to 5 years
ago? Base: Tablet users: 2014 / Non Tablet users: 1596

18
TABLETS AUGMENT TV
tablet users

In the next
five years I
will use TV…

23%

1%
1

non tablet users

19%

10%

…much more
…a bit more

Q: And how do you see this changing in the next 5 years? Base Tablet users: 2014 / non tablet users: 1596

19
SHARED BELIEFS
compared to non tablet users

tablet users are
sharers – but
credibility drives
sharing

more likely to discuss
stories on blogs
more likely to share
news stories on social
networks
more likely to share
news stories once they
have checked it on a
professional news
organisation

Q: How much do you agree with the following items? Base: Tablet users: 2014. Non base:
1596

20
A CHEEKY PEEK?
more than any other device

smartphones
used mainly
for reading
headlines,
quick checks
and skimming

of consumers state portability/
ability to access any where and at
any time as key reason for using
smartphone for news
of consumers who state smartphone
would be their only device attribute
ease of use/speed of access – the
biggest reason after portability

Q: How would you describe the way you consume news on each device? Base: 3610
Q: You chose smartphone as your one and only news device, why is this? Base: 485

21
OR SOMETHING
MORE MEANINGFUL?
41%
WATCH
SHORT NEWS
CLIPS

Comparable with tablets and desktop/PCs

Used to access the news 3-4 times daily

10%
FULL NEWS
PROGRAMMES

If you could only have one device for news
consumption 18% would pick mobile –
twice as many as would pick tablets

Q: Which of the following types of content do you consume on each device or screen?
Q: How many times a day would you say you check each device or screen for the news?
Q: If you could only use one of these devices to consume news, which one would it be?

22
USAGE IS EXPECTED TO GROW

57%
using phones for
news more than
five years ago

59%
expect to use
phones for news
more in next
five years

Q: How much do you use each device for consuming news today, compared to 5 years ago? Base: 3522
Q: And how do you see this changing in the next 5 years? Base: 3522

23
ATTENTION LEVELS ON MOBILE
DEVICES SURPRISINGLY HIGH

Q: For each of the following actions, how much attention do you pay to them while doing
so? (1 – „Paying very little attention‟ to 5 – „Paying full attention‟)

24
revenue at the
speed of adoption

25
WHERE DO YOU EXPECT TO
SEE ADVERTISING?

Q: Which type of advertising would you expect to see on each device? (Base: 3522/3504/3314/2014)

26
ALL DEVICES TRIGGER
RESPONSES IN ADVERTISING
1 in 4 responded to desktop ad
in last 4 weeks
over 1 in 5 responding to TV ad
in last 4 weeks
1 in 7 have responded
to mobile or tablet in
the last 4 weeks

Q: For each of the following phrases, please answer each of the following questions which
relate to advertising. Base: 3610

27
ADS ON TV PROMPT SECOND
SCREEN PURCHASING
Whilst watching the news
on TV I would also…
… search for more
information on a product/
service advertised
…purchase a
product/service I saw
advertised

(any devices used)

laptop/PC/
desktop

smartphone

tablet

56%

40%

22%

32%

51%

40%

15%

24%

NET score

Q: While consuming the news on TV, do you ever use another device
or screen at the same time? And what are you using each device for?
(Base: People who use the TV for news consumption: 3522)

28
EVERY SCREEN HAS A PLACE

“Typically I get the impulse from the TV. For digging
deeper into it I would use the tablet/PC when it is
something quick. When it is a bigger story I will search for
details on the PC. And mostly only when I am on the go I
use the smartphone for following news”

constant companion
gateway to the world
off the beaten track
has it all? but not easy to search

29
TITLE SPONSOR

DIAMOND SPONSOR

PLATINUM SPONSOR

SILVER SPONSORS

PREMIERE SPONSOR

GOLD SPONSORS

WORKSHOP SPONSORS

APP SPONSOR

PREMIERE SPONSOR

WWW.MRMW.NET

NETWORKING SPONSOR
MEDIA & ASSOCIATION PARTNERS

WWW.MRMW.NET
October 8 – 11 2013, London

The original, premier event
for the Mobile Marketing
Research Industry

WWW.MRMW.NET

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Connecting the story - THE FIRST GLOBAL STUDY OF NEWS CONSUMPTION ACROSS MULTIPLE SCREENS - BBC

  • 1. October 8 – 11 2013, London The original, premier event for the Mobile Marketing Research Industry WWW.MRMW.NET
  • 2. TITLE SPONSOR DIAMOND SPONSOR PLATINUM SPONSOR SILVER SPONSORS PREMIERE SPONSOR GOLD SPONSORS WORKSHOP SPONSORS APP SPONSOR PREMIERE SPONSOR WWW.MRMW.NET NETWORKING SPONSOR
  • 3. MEDIA & ASSOCIATION PARTNERS WWW.MRMW.NET
  • 4. connecting the story THE FIRST GLOBAL STUDY OF NEWS CONSUMPTION ACROSS MULTIPLE SCREENS 1
  • 5. we talked to people BBC and non-BBC users from countries • upscale news consumers • owners of at least 3 out of 4 TV LAPTOP/ DESKTOP TABLET SMARTPHONE 2
  • 7. STAYING IN TOUCH WITH GLOBAL NEWS globally, agree that it’s important to stay in touch with what’s going on in the world Top 25% income earners Global Web index wave 7 2012 Sample : 947,472,000/ 15,312 Q: Below are a number of statements on your outlook on the world. Please indicate the extent to which you agree or disagree with each one: „It is important to stay in touch with what is going on in the world‟. 4% disagree. 4
  • 8. STAYING IN TOUCH WITH NEWS One in six waking hours consuming news Almost 3 hours every weekday consuming news Very little difference by demographics – 25-34s consume the most Q: How many hours a day do you spend consuming the news? Base: 3195 (excluding those in India) 5
  • 9. NATIONAL AND INTERNATIONAL NEWS OF EQUAL IMPORTANCE National news 84% International news 82% General news 79% Local news 79% Financial/Business news 61% Sports news Arts/Entertainment news 56% 43% Q: Which of the following types of news are you interested in? Base: 3610 6
  • 11. THEY KNOW WHAT THEY WANT – THE QUESTION IS HOW DO THEY GET IT? two thirds use different devices for different ways of consuming news Q: Below are listed some statements which describe why people use different devices or screens for news consumption. Please indicate to what extent you agree with each of them. Base: 3610 8
  • 12. SIZE MATTERS… … but choice is more complicated than simply screen size occasions and settings purpose / intention time of the day daily routines intensity of consumption people around type of news 9
  • 13. ROLLING NEWS: ALWAYS CONNECTED 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% Q: For each device you have access to, please tell me, for a typical 24-hour period, when you would use it to access the news or consume the news during the week? (Base: Tablet users) Base: 2014 10
  • 14. WE ONLINE, BUT WE STILL TV news consumption Q: What percentage of your news consumption time would you say you spend on each screen/device on a typical weekday and weekend day? Base:3610 Q: Thinking briefly about your total usage of different screens and devices, including both news and non news activities, what percentage of your consumption do you spend on each screen/device on a typical weekday and weekend day? Base: 3610 11
  • 15. …AND USAGE IS EXPECTED TO GROW using TV news more than five years ago expect to use TV news more in next five years increase in TV consumption in last two years across Europe Q: How much do you use each device for consuming news today, compare to 5 years ago? Base: 3522 Q: And how do you see this changing in the next 5 years? Base: 3522 12
  • 16. CURATED CONSUMPTION… higher than laptop over half describe news consumption as “in depth” on TV higher than tablet Considered analysis is the main reason for 1 in 10 choosing TV higher than smartphone “It gives more detail and I don’t have to search” Q: How would you describe the way you consume news on each device? Base: 3522 Q: You chose TV as you one and only news device, why is this? Base: 437 13
  • 17. DEEPER ENGAGEMENT use TV first to check a breaking news story TV inspires deeper research then turn to online to get more information to confirm the story of viewers have used the website of the channel they are watching (51% the website of a different news provider) to get more information Q: Imagine a momentous news day, or a huge news story that you are interested in. Which device would you turn to first to check on the breaking news? Base: 3610. Q: Where would you go afterwards to confirm / check on the news story? Base: 3610 Q: While consuming the news on TV, do you ever use another device or screen at the same time? And what are you using each device for? (Base: People who use the TV for news consumption) Base: 3610 14
  • 18. BIG SCREEN & SOCIAL number one reason for using TV size of screen 3x say there will always be a TV–style screen for shared news consumption more likely to watch news on TV with other people than accessing news on any other device Q: You chose TV as you one and only News device, why is this? Base: 437. Q: How would you describe the way you consume news on each device? Base:3522. Q: How much do you agree with the following items? „ There will always be a TV style screen for shared news consumption‟ Base: 3610 15
  • 19. IF YOU ONLY CHOSE ONE DEVICE FOR NEWS Q: If you could only use one of these devices to consume news, which one would it be? Base: 3610 16
  • 20. IN DEPTH RESEARCH laptop is used more than any other device for in-depth research more than TV more than smartphone more than tablet cite choice/control as the main reason “By using a laptop I get to scan news as well as watch detailed news with research at my own convenience” Q: How would you describe the way you consume news on each device? Base: 3610 Q: You chose Laptop as you one and only news device, why is this? Base: 555 17
  • 21. TAKE TABLETS FOR MULTIPLYING EFFECT I use TV more than I did five years ago tablet user non tablet user Q: How much do you use each device for consuming the news today, compared to 5 years ago? Base: Tablet users: 2014 / Non Tablet users: 1596 18
  • 22. TABLETS AUGMENT TV tablet users In the next five years I will use TV… 23% 1% 1 non tablet users 19% 10% …much more …a bit more Q: And how do you see this changing in the next 5 years? Base Tablet users: 2014 / non tablet users: 1596 19
  • 23. SHARED BELIEFS compared to non tablet users tablet users are sharers – but credibility drives sharing more likely to discuss stories on blogs more likely to share news stories on social networks more likely to share news stories once they have checked it on a professional news organisation Q: How much do you agree with the following items? Base: Tablet users: 2014. Non base: 1596 20
  • 24. A CHEEKY PEEK? more than any other device smartphones used mainly for reading headlines, quick checks and skimming of consumers state portability/ ability to access any where and at any time as key reason for using smartphone for news of consumers who state smartphone would be their only device attribute ease of use/speed of access – the biggest reason after portability Q: How would you describe the way you consume news on each device? Base: 3610 Q: You chose smartphone as your one and only news device, why is this? Base: 485 21
  • 25. OR SOMETHING MORE MEANINGFUL? 41% WATCH SHORT NEWS CLIPS Comparable with tablets and desktop/PCs Used to access the news 3-4 times daily 10% FULL NEWS PROGRAMMES If you could only have one device for news consumption 18% would pick mobile – twice as many as would pick tablets Q: Which of the following types of content do you consume on each device or screen? Q: How many times a day would you say you check each device or screen for the news? Q: If you could only use one of these devices to consume news, which one would it be? 22
  • 26. USAGE IS EXPECTED TO GROW 57% using phones for news more than five years ago 59% expect to use phones for news more in next five years Q: How much do you use each device for consuming news today, compared to 5 years ago? Base: 3522 Q: And how do you see this changing in the next 5 years? Base: 3522 23
  • 27. ATTENTION LEVELS ON MOBILE DEVICES SURPRISINGLY HIGH Q: For each of the following actions, how much attention do you pay to them while doing so? (1 – „Paying very little attention‟ to 5 – „Paying full attention‟) 24
  • 28. revenue at the speed of adoption 25
  • 29. WHERE DO YOU EXPECT TO SEE ADVERTISING? Q: Which type of advertising would you expect to see on each device? (Base: 3522/3504/3314/2014) 26
  • 30. ALL DEVICES TRIGGER RESPONSES IN ADVERTISING 1 in 4 responded to desktop ad in last 4 weeks over 1 in 5 responding to TV ad in last 4 weeks 1 in 7 have responded to mobile or tablet in the last 4 weeks Q: For each of the following phrases, please answer each of the following questions which relate to advertising. Base: 3610 27
  • 31. ADS ON TV PROMPT SECOND SCREEN PURCHASING Whilst watching the news on TV I would also… … search for more information on a product/ service advertised …purchase a product/service I saw advertised (any devices used) laptop/PC/ desktop smartphone tablet 56% 40% 22% 32% 51% 40% 15% 24% NET score Q: While consuming the news on TV, do you ever use another device or screen at the same time? And what are you using each device for? (Base: People who use the TV for news consumption: 3522) 28
  • 32. EVERY SCREEN HAS A PLACE “Typically I get the impulse from the TV. For digging deeper into it I would use the tablet/PC when it is something quick. When it is a bigger story I will search for details on the PC. And mostly only when I am on the go I use the smartphone for following news” constant companion gateway to the world off the beaten track has it all? but not easy to search 29
  • 33. TITLE SPONSOR DIAMOND SPONSOR PLATINUM SPONSOR SILVER SPONSORS PREMIERE SPONSOR GOLD SPONSORS WORKSHOP SPONSORS APP SPONSOR PREMIERE SPONSOR WWW.MRMW.NET NETWORKING SPONSOR
  • 34. MEDIA & ASSOCIATION PARTNERS WWW.MRMW.NET
  • 35. October 8 – 11 2013, London The original, premier event for the Mobile Marketing Research Industry WWW.MRMW.NET