Any created product or service contains many different elements of design - the term design is not limited to the aesthetic aspect: Whenever anything is planned and/or implemented by a team Collaborative Design is inevitably an integral part of the process. This talk explores the dynamics of Collaborative Design and defines successful Collaborative Design and points to important elements on the way to achieve that.
1. Memi Beltrame
Made by Many
Collaborative Design
Webtuesday, February 8th 2011
Zurich, Switzerland
Memi Beltrame: Made by Many - On Collaborative Design
2. About
• Webdeveloper since 1997
• Degree in cinematography
• Interaction designer
• Liiper since 2008
• I like brains
Memi Beltrame: Made by Many - On Collaborative Design
3. Mission
Show the dynamics of
collaborative design
Memi Beltrame: Made by Many - On Collaborative Design
4. To find out
we need to do two things:
● Know the process
● Understand the expectations
Memi Beltrame: Made by Many - On Collaborative Design
6. From Collaboration
To Collaborative Design
Memi Beltrame: Made by Many - On Collaborative Design
7. Collaboration = successful sharing
of a working environment in a joint effort to
accomplish a task
Memi Beltrame: Made by Many - On Collaborative Design
8. Collaborative design is collaboration
with the task of creating an artefact
Memi Beltrame: Made by Many - On Collaborative Design
9. Everything is
Collaborative Design*
* Collaborative Design It takes place whenever an artefact is
planned and/or implemented by two or more participants.
Memi Beltrame: Made by Many - On Collaborative Design
10. Classic Collaborative Design Areas
Architecture
Software
Movies
Memi Beltrame: Made by Many - On Collaborative Design
13. CERN
How can we collaborate better?
Memi Beltrame: Made by Many - On Collaborative Design
14. CERN
How can we collaborate better?
Invented through
collaborative design:
Memi Beltrame: Made by Many - On Collaborative Design
15. CERN
How can we collaborate better?
Invented through
collaborative design:
http://
Memi Beltrame: Made by Many - On Collaborative Design
16. The WWW is (probably) the biggest
single instance of Collaborative
Design.
Memi Beltrame: Made by Many - On Collaborative Design
17. Collaborative Design
is a reality.
The inevitable process emerging
when a team builds something.
Memi Beltrame: Made by Many - On Collaborative Design
18. It just happens
Unlike UCD or TDD it is nothing you choose
UCD: User centered design
TDD: Test driven development
Memi Beltrame: Made by Many - On Collaborative Design
19. It involves is a network of participants
Memi Beltrame: Made by Many - On Collaborative Design
20. The goal is a common product
with a high overall utility
Memi Beltrame: Made by Many - On Collaborative Design
21. Every participant can propose
solutions for design issues
Memi Beltrame: Made by Many - On Collaborative Design
24. Every participant has a self-interest
Customer:
Affordable yet magic
Developer:
solid, stable and performing
Designer:
beautiful and usable
Memi Beltrame: Made by Many - On Collaborative Design
26. Are participants willing to
compromise their self interest for
the sake of a global optimum?
optimum
Memi Beltrame: Made by Many - On Collaborative Design
27. Fulflling self-interest leads to low utility
A B C D global Utility
Memi Beltrame: Made by Many - On Collaborative Design
28. Compromises favor high utility
A B C D global Utility
Memi Beltrame: Made by Many - On Collaborative Design
29. The system can become very complex
Interface Designer Webserver
Management
Developer
Proxy-Team
UX expert
Mobile Services
DB Specialist DB Admin
Project Lead
Memi Beltrame: Made by Many - On Collaborative Design
30. It's hard to keep track of the
interactions and design decisions
Interface Designer Webserver
Management
Developer
Proxy
UX expert
Mobile Services
DB Specialist DB Admin
Project Lead
Memi Beltrame: Made by Many - On Collaborative Design
31. Subsytems can emerge
Interface Designer Webserver
Management
Developer
Proxy
UX expert
Mobile Services
DB Specialist DB Admin
Project Lead
Memi Beltrame: Made by Many - On Collaborative Design
32. Subsytems also have a
local optimum utility.
Interface Designer Webserver
Management
Developer
Proxy
UX expert
Mobile Services
DB Specialist DB Admin
Project Lead
Memi Beltrame: Made by Many - On Collaborative Design
33. Members of a subsytem are loyal to
each other.
Interface Designer Webserver
Management
Developer
Proxy
UX expert
Mobile Services
DB Specialist DB Admin
Project Lead
Memi Beltrame: Made by Many - On Collaborative Design
34. Every new participant brings a shift
in the global utility.
Memi Beltrame: Made by Many - On Collaborative Design
35. Every old participant must be aware
of this and accept it. Otherwise the
team is possibly ripped apart.
Memi Beltrame: Made by Many - On Collaborative Design
36. Recap
Successful Collaborative Design is
based on the commitment of each
participant to achieve an optimum
of overall utility.
Memi Beltrame: Made by Many - On Collaborative Design
37. How do we get there?
Memi Beltrame: Made by Many - On Collaborative Design
38. How do we get there?
Communication
Memi Beltrame: Made by Many - On Collaborative Design
41. Continuously manage expectations
Identify what each stakeholder
can and cannot do.
Help to manage inter-stakeholder
expectations
Memi Beltrame: Made by Many - On Collaborative Design
42. Completeness of information:
Solutions proposed must be
complete and consistent.
Incompleteness paves the way for
arbitrariness
Memi Beltrame: Made by Many - On Collaborative Design
46. This helps acceptance:
● Clear, unambiguous negotiation
● Alliances
● Shared experiences
● Common achievements
● High iteration workflows
● Frequent synchronisation
Memi Beltrame: Made by Many - On Collaborative Design