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T r i a l Ta c T i c s



                                      Impeaching with
It’s Not as Devastating 
as You Might Think

                                      Prior Inconsistent
                                      Statements
By Richard G. Stuhan,
Melissa M. Gomez
and Daniel Wolfe

An original                           We’ve all been there. You are preparing for the trial
study challenges                      cross-examination of the other side’s key witness or
conventional wisdom                   perhaps even the opposing party him- or herself. You
regarding testimony.                  previously have deposed the witness. Your trial outline
                                      is based on and keyed to the deposition                As your cross-examination continues,
                                      transcript. Each question in your outline           you catch the witness in additional incon-
                                      contains a reference to the corresponding           sistencies. Some concern relatively trivial
                                      page of the transcript where the witness            matters, but others involve big points in
                                      was asked the same question. If he or she           the case. By the end of the day, you are con-
                                      tries to wriggle free of prior testimony, you       vinced that you have thoroughly destroyed
                                      are prepared to confront the witness with           the witness’s credibility.
                                      his or her prior inconsistent statement.               Supremely satisfied with what you have
                                         When the big day arrives, you ask the            accomplished, you return to the office and
                                      witness to identify the color of the car that       take account of the day’s developments on
                                      ran the red light and he or she says “black.”       your trial strategy. You conclude that your
                                      Adrenaline courses through your veins               attack on the opposing party or his or her
                                      as you retrieve the page of the deposition          key witness was so effective that you do
                                      transcript where the witness was asked              not need to do as much as you planned to
                                      the same question and said “white.” When            do when the case began. You slash your
                                      you confront the witness with the inconsis-         remaining cross-examination outlines.
                                      tency, he or she either has no explanation at       You strike names from your own witness
                                      all or stumbles all over him or herself try-        list. You might even decide not to present
                                      ing to concoct one.                                 your own case after your opponent rests.

                                       n  Richard G. Stuhan is a partner in Jones Day’s Cleveland office. He has defended corporate 

                                       clients in complex litigation for over 30 years, with a concentration in products liability litiga-
                                       tion. Melissa M. Gomez, Ph. D. and Daniel Wolfe, Ph. D., J.D. are trial consultants with Trial-
                                               Graphix, Inc., a national litigation consulting firm. They have extensive experience working 
                                               on high-profile and large-exposure litigation involving complex civil and criminal mat-
                                               ters. The authors gratefully acknowledge Stephanie Baratto, Research Associate at Trial-
                                               Graphix, Inc., for her assistance in collecting and analyzing the research data presented 
                                               in this article. The authors also thank Sean Costello and Pearson Bownas of Jones Day 
                                               and Brendan G. Stuhan of Buchanan Ingersoll & Rooney P.C. for their insightful comments 
                                               on earlier drafts of this article.

14    For The Defense    April 2007         © 2007 DRI. All rights reserved.
    n                 n
You convince yourself that this show of         an assumption that may well not be accu-            ness occasioned by the passage of time and
bravado will ingratiate you with the jurors     rate. Consistency of the data with our own          the stress of being in the courtroom.
                                                                                                       Finally, we probe the impact of the incon-
because it will enable them to get back to      experiences increases our confidence in the
their lives sooner.                             study’s reliability.                                sistency. Does the inconsistency cause the
    That’s how lawyers—including one                                                                jurors to question only the point on which
                                                Methodology
of the authors of this article—tradition-                                                           the witness has testified inconsistently or
ally have looked upon impeachment by            The primary goal of this research project was       does it have a spillover effect on the rest of
prior inconsistent statement. This article      to collect and analyze mock jurors’ opinions        his or her testimony?
addresses whether the self-satisfaction that    and attitudes about inconsistencies in wit-            We looked at juror responses to the ques-
lawyers feel when they catch witnesses in       ness testimony. Data were collected from a
inconsistencies is warranted. The answer        total of 810 respondents from a variety of
may surprise you.                               states around the country, including Califor-
                                                                                                       Jurors are more likely to
    This project had its genesis in post-ver-   nia, Florida, Georgia, Illinois, Iowa, Michi-
dict juror interviews that the authors have     gan, Minnesota, Nevada, New Jersey, New
                                                                                                       conclude that the witness
conducted. In many cases, trial counsel         York, Pennsylvania, Tennessee and Texas.
established that his or her opponent and/       Mock jurors were given a six-item pencil-
                                                                                                       made an honest mistake
or opponent’s key witnesses testified incon-    and-paper questionnaire. Analyses of juror
sistently on key points. Counsel was con-       responses were conducted to determine ju-
                                                                                                       than they are to believe
vinced that the cross-examination not only      rors’ overall opinions and whether demo-
carried the day on the points as to which       graphic characteristics (e.g., gender, race, age,
                                                                                                       that the witness was lying.
the witness had testified inconsistently, but   education level, marital status, employment
also on that witness’s entire testimony and,    status or income level) were associated with
indeed, on the entire case. Impeachment by      responses to the proposed questions. This
prior inconsistent statement, counsel con-      article discusses the general trends and sta-       tions presented, not only from the test pop-
cluded, showed that neither the witness         tistically significant findings. The complete       ulation as a whole, but also from various
nor the party that had proffered him or         questionnaire is provided on page 20.               subgroups divided by gender, age, marital
her could be trusted and that the opposing                                                          status, race, employment status and income.
                                                Discussion and Analysis
side’s case was a “pack of lies.”                                                                   As discussed below, there were demographic
    What we found in the juror debriefings,     Recognizing the complexity of the issue,            differences in the responses to particular
however, was that counsel over-valued the       we decided to take a multi-tiered approach          questions, although these differences were
                                                to the problem. First, we seek to establish a
impact of his or her cross-examination,                                                             not consistent across questions.
sometimes massively so. Jurors, by and          baseline by inquiring about juror expecta-
                                                                                                    Juror Expectations of Witness Truthfulness
large, are much more tolerant and forgiving     tions as to witness truthfulness. Do jurors
of inconsistencies than lawyers are. They       come into the courtroom expecting that              Our study suggests that jurors go into a
believe that witnesses are generally truth-     witnesses will tell the truth or do they            trial with a generally positive attitude about
ful. When witnesses testify inconsistently,     believe that witnesses will say whatever            witnesses. The vast majority of them—72
jurors are more likely to conclude that the     they believe is in their best interest?             percent—believe that witnesses will be as
                                                   Second, we explore how jurors react
witness made an honest mistake than they                                                            honest as possible while testifying under
are to believe that the witness was lying.      when they are confronted with inconsis-             oath in a civil trial, as opposed to saying
    Although our post-trial interviews sug-     tencies in a witness’s testimony. Do they           whatever it takes to keep themselves out
                                                                                                    of trouble. See Table 1. Their expectation is
gested that impeachment with prior incon-       believe that the witness is lying or do they
sistent statements was over-valued, we          believe that he or she simply made an hon-          that witnesses take seriously their oath to
recognized that our experience was lim-         est mistake?                                        tell the truth.
                                                   Third, we examine how the jurors pro-
ited. We searched the literature to deter-                                                             There are, however, significant demo-
mine if others had examined this issue,         cess inconsistencies. Do they believe what          graphic differences in juror expectations of
but we were unable to find anything on          the witness said earlier? Do they believe           witness truthfulness. For example, younger
point. We then considered whether there         what he or she is saying on the stand? Or,          jurors are much more likely than older
was some way to test our hypothesis exper-      do they disbelieve both of the witness’s            jurors to believe that a witness will say any-
imentally. That inquiry led to the study that   statements?                                         thing to keep him- or herself out of trou-
                                                   Fourth, we explore the jurors’ receptivity       ble. See Table 2. Indeed, more than half of
is the subject of this article.
    While we neither believe nor claim that     to proffered excuses for the inconsistency.         the jurors in their early 20s hold that view
this study definitively answers the ques-       There are, of course, many reasons for a            (Id.). These data stand in sharp contrast
tion presented, we think that it is a use-      witness to testify inconsistently other than        to the data from respondents as a whole,
ful first step in exploring an issue that       a desire to improve the record. Here, we            nearly three-quarters of whom believe that
has gone largely unexamined. Lawyers are        focus on what are probably the most com-            witnesses will try to be honest. Similarly,
making strategic decisions on the basis of      mon “innocent” explanations—forgetful-              single jurors are almost twice as likely as
                                                                                                                                                    15
                                                                                                             For The Defense       April 2007
                                                                                                                               n                n
T r i a l Ta c T i c s

Table 1: “In general, while testifying under oath in a civil trial, most people:”               married or divorced/separated jurors to
                                                                                                 believe that a witness will say anything
                                          Will say anything to keep          Will be as honest
                                                                                                 he or she needs to say to stay out of trou-
                                          themselves out of trouble             as possible
                                                                                                 ble. See Table 3. People of color are sub-
 Overall Total               (n = 806)                28%                           72%
                                                                                                 stantially more skeptical of witnesses than
                                                                                                 white jurors, see Table 4, as are jurors in the
                                                                                                 lowest income brackets. See Table 5.
Table 2: “In general, while testifying under oath in a civil trial, most people:”
                                                                                                     In sum, most jurors begin hearing tes-
                                          Will say anything to keep          Will be as honest   timony with the assumption that the wit-
 Age                        (n = 802) themselves out of trouble                 as possible      ness will try to be honest. That assumption
 20–24                       (n =   81)               54%                           46%          is, however, less prevalent among certain
 25–34                       (n = 143)                43%                           57%          subgroups, and in one subgroup (persons
                                                                                                 age 20–24), the predominant assumption is
 35–44                       (n = 190)                32%                           68%
                                                                                                 just the opposite.
 45–54                       (n = 183)                17%                           83%
 55–64                       (n = 116)                11%                           89%
                                                                                                 Reaction to Inconsistencies
 65 and older                (n =   89)               12%                           88%          While a witness gets the benefit of a doubt
Crosstab analysis significant at p  .001                                                        when he or she begins testifying, the sit-
                                                                                                 uation changes quickly if he or she is
                                                                                                 confronted with an inconsistency in her
Table 3: “In general, while testifying under oath in a civil trial, most people:”
                                                                                                 testimony. A majority—60 percent—of
                                          Will say anything to keep          Will be as honest   respondents in our study indicated that, if
 Marital Status             (n = 806) themselves out of trouble                 as possible      a witness’s statements on the stand do not
 Single/Never Married        (n = 287)                40%                           60%          match previously made statements, they
 Married/Domestic Partner (n = 358)                   21%                           79%          are more inclined to believe that he or she is
                                                                                                 lying than to believe that he or she is mak-
 Divorced/Separated          (n = 136)                21%                           79%
                                                                                                 ing an honest mistake. See Table 6.
 Widowed                     (n =   25)               28%                           80%
                                                                                                    Differences in this view did not emerge
Crosstab analysis significant at p  .001
                                                                                                 in terms of gender, level of education,
                                                                                                 income level or race. There were, however,
                                                                                                 demographic differences based on age,
Table 4: “In general, while testifying under oath in a civil trial, most people:”
                                                                                                 employment status and marital status. Spe-
                                          Will say anything to keep          Will be as honest
                                                                                                 cifically, younger jurors (i.e., 35 and under)
 Race                       (n = 804) themselves out of trouble                 as possible
                                                                                                 were substantially more likely to think that
 Caucasian/White             (n = 461)                22%                           78%          a witness was purposely lying on the stand,
 African-American/Black  (n = 164)                    32%                           68%          while older jurors (i.e., 55 and older) were
 Hispanic                    (n = 109)                42%                           58%          more inclined to believe that the witness
                                                                                                 was making an honest mistake. See Table 7.
 Asian/Pacific Islander      (n =   40)               30%                           70%
                                                                                                 Single jurors were more skeptical than any
 Other                       (n =   10)               40%                           60%
                                                                                                 other marital status category, see Table 8,
 Multiracial                 (n =   20)               45%                           55%
                                                                                                 while part time workers were more likely to
Crosstab analysis significant at p  .001                                                        believe that a witness was purposely lying
                                                                                                 on the stand than a juror who was working
                                                                                                 full-time or a juror who was unemployed.
Table 5: “In general, while testifying under oath in a civil trial, most people:”
                                                                                                 See Table 9.
                                          Will say anything to keep          Will be as honest      We were curious about why jurors who
 Income                      (n =798) themselves out of trouble                 as possible      came to the proceedings believing that
 Under $20,000                (n = 112)               36%                           64%          witnesses are generally inclined to tell the
 $20,000–$34,999             (n = 138)                36%                           64%          truth were so quick to conclude that those
                                                                                                 witnesses were lying when their testimony
 $35,000–$49,999             (n = 121)                28%                           72%
                                                                                                 was shown to be inconsistent with prior
 $50,000–$64,999              (n = 112)               22%                           78%
                                                                                                 statements. The study does not address
 $65,000–$84,999             (n =   83)               19%                           81%
                                                                                                 that question. Our suspicion, however, is
 $85,000–$99,999             (n =   42)               24%                           76%          those jurors afford witnesses something
 $100,000 and over           (n =   59)               23%                           77%          akin to a “rebuttable presumption” of hon-
                                                                                                 esty when they begin testifying. If oppos-
Crosstab analysis significant at p  .05

16    For The Defense    April 2007
    n                      n
standing. Id. It should be noted, however,
ing counsel demonstrates that the witness’s       fuzzy. Sometimes the witness gives his or
in-court testimony clashes with prior testi-      her best understanding at her deposition,        that most jurors were tempered in their
mony, the presumption is deemed rebutted.         only to learn later that he or she did not       assessment of forgetfulness as an excuse.
                                                                                                   Relatively few of them strongly agreed or
Certain subgroups of the population—              have all of the facts or got some of the facts
                                                                                                   strongly disagreed with the proposition
younger jurors, single jurors, and jurors         wrong. It is also possible that, when the wit-
who are working part time—are particu-            ness was deposed, he or she did not under-       presented to them; most responses were
larly likely to find a breach of faith when the   stand the question or was just not thinking      in the mid-range: disagree, completely
                                                                                                   uncertain or agree. Id. There were not sig-
witness is impeached with a prior inconsis-       clearly that day.
tent statement.                                      Exploring all possible alternative expla-     nificant demographic differences in juror
                                                  nations for inconsistent statements was          responses to this question.
How Jurors Process Inconsistencies                beyond the scope of this study. We did,             It goes without saying that the jury’s
Perhaps the most interesting findings were        however, focus on a couple of possible           assessment of a witness’s claim that he
in the responses to the question about how        excuses: (1) the stress occasioned by tes-       or she forgot details would turn, at least
jurors process a showing that a witness           tifying in a courtroom before a judge and        in part, on the nature of the lawsuit and
has testified inconsistently. Given a range       jury and possibly an audience; and (2) the       the witness’s role in the underlying facts.
of possible answers, only 20 percent of the       natural human tendency to forget, particu-       Assessing those variables was beyond the
jurors said that an inconsistency would lead      larly as the time between the event and tes-     scope of this study.
them to disregard everything the witness          timony lengthens.
                                                                                                   Overall Impact of Inconsistency
said. See Table 10. The remaining jurors             Although jurors who were shown that
focused on the particular point as to which       a witness had testified inconsistently were      The cross-examining attorney and oppos-
the witness had testified inconsistently.         initially inclined to believe that he or she     ing counsel will be interested in knowing
    Very few jurors indicated that, without       was purposely lying on the stand, they           the extent of the damage from an impeach-
knowing more, they would believe either           tended to cut the witness a little slack when    ment with prior inconsistent statements.
what the witness said previously or what the      it was suggested that the inconsistency          More specifically, the issue presented is
witness was saying on the stand. Instead,         might be the product of the stressful situa-     whether the inconsistency tarnishes all
the jurors overwhelmingly indicated that,         tion that a courtroom creates. Over half of      of the witness’s testimony or is more
if a witness’s testimony on the stand con-        the jurors agreed that the stress of testify-    circumscribed.
flicted with prior statements, they would         ing likely causes witnesses to make honest           Opinions in our study varied signifi-
focus on the witness’s behavior instead of        mistakes. See Table 11. Moreover, jurors         cantly on this issue. For about a third of
immediately jumping to conclusions about          who believe that stress could lead to hon-       the jurors, the inconsistency caused them
                                                                                                   to conclude that none of the witness’s tes-
the witness’s credibility. Stated otherwise,      est mistakes in testimony were much more
                                                                                                   timony could be believed. See Table 15. A
jurors will look for behavioral clues—e.g.,       likely than other jurors to focus on the wit-
the witness’s body language—in order to           ness’s behavior on the stand in determin-        larger percentage of the jurors, however,
                                                  ing whether or not to believe him or her. See
decide whether to believe him or her.                                                              did not believe that an inconsistency com-
    The study uncovered no demographic            Table 12. Only a quarter of the respondents      pletely destroyed the witness’s credibility.
differences in juror processing of a show-        in our study rejected courtroom stress as        There was, moreover, a substantial group
ing that the witness had testified incon-         an excuse for inconsistent testimony.            of jurors who were undecided. They, under-
sistently with prior statements. In other            People who were divorced or separated         standably, wanted to reserve judgment until
words, jurors of all demographic catego-          were more likely than people in other cat-       they knew more about the situation.
ries were similarly prone to focus on behav-      egories to have clear opinions on whether            Again, there were some demographic
ioral cues to determine whether or not to         stress is an excuse for inconsistent state-      differences in the responses. Jurors who
                                                  ments. They were above average both in
believe a witness who made an inconsis-                                                            were employed—either full-time or part-
tent statement.                                   agreeing that the stress could be an excuse      time—were more lenient in evaluating an
                                                  and in disagreeing with that same propo-         inconsistency. In contrast, those who were
Receptivity to Excuses                            sition. See Table 13.                            unemployed tended to be less forgiving.
                                                                                                   See Table 16.
While a lawyer who has impeached an                  The jurors were slightly less receptive
opposing witness with a prior inconsis-           to the suggestion that an inconsistency              The lesson for lawyers here is that they
tent statement will argue that the inconsis-      was the product of forgetfulness. Nearly         should not be so quick to assume that catch-
tency proves the witness is a liar, there are     half of the jurors disagreed with the state-     ing a witness in an inconsistency destroys
many other possible explanations. Rightly         ment that events resulting in litigation         his or her credibility. Jurors will look at how
or wrongly, some lawyers do not prepare           are so remarkable that witnesses are not         the witness comports him- or herself on the
their witnesses as thoroughly for a depo-         likely to forget them no matter how much         stand in determining how much weight to as-
sition as they do for trial. Without having       time had passed—i.e., they were will-            cribe to the inconsistency. Chances are bet-
spent time checking his or her calendar and       ing to accept forgetfulness as an excuse.        ter than not that, even if the inconsistency
                                                  See Table 14. A little more than a third
reviewing key documents, a witness’s rec-                                                          causes the witness to lose that point, he or she
ollection of what transpired might well be        of the survey population was less under-         can still carry the day on other issues.
                                                                                                                                                    17
                                                                                                            For The Defense        April 2007
                                                                                                                               n                n
T r i a l Ta c T i c s

Caveats and Qualifications                        are likely attitudes toward witness testi-       Set forth below is our analysis of some of
While we believe that our study provides a        mony in courtroom settings, we also advise       this study’s principal limitations.
valuable window into understanding what           caution in applying the results of this study.
                                                                                                   Abstract vs. Real World
                                                                                                   Some—perhaps most—lawyers who read
Table 6: “If a witness in a trial says something in court that is different from what was said    this article will dismiss our conclusions
in earlier statements that witness is more likely:”                                                out of hand because they were not derived
                                                                                                   in “real world” conditions. It is one thing,
                                           Purposely lying           Making an
                                                                                                   they would say, to ask a juror, without pro-
                                            on the stand          honest mistake        Other
                                                                                                   viding any context, how he or she would
 Overall Total                (n = 802)         60%                      40%            1%
                                                                                                   react to a showing that a witness had testi-
                                                                                                   fied inconsistently. It is quite another mat-
                                                                                                   ter, they would argue, to gauge how jurors
Table 7: “If a witness in a trial says something in court that is different from what was said
                                                                                                   react as they sit in a courtroom watching
in earlier statements that witness is more likely:”
                                                                                                   cross-examining counsel force a witness to
                                           Purposely lying           Making an
                                                                                                   eat his or her own words.
 Age                         (n = 798)      on the stand          honest mistake        Other
                                                                                                      We cannot completely discount this crit-
 20–24                        (n = 83)          74%                      26%              0%       icism. Our study was conducted in a ster-
 25–34                         (n = 141)        71%                      29%              0%       ile environment, without contextual cues
 35–44                        (n = 188)         61%                      39%              0%       that may impact juror interpretation of
                                                                                                   a witness’s testimony. That environment
 45–54                        (n = 182)         60%                      40%            1%
                                                                                                   was quite different from a courtroom in
 55–64                        (n = 116)         44%                      56%              0%
                                                                                                   which the jurors watch the witness sweat-
 65 and older                 (n = 88)          46%                      53%              1%
                                                                                                   ing profusely and squirming in his or her
Crosstab analysis significant at p  .05                                                           chair as he or she seeks to reconcile dia-
                                                                                                   metrically opposed accounts of what trans-
                                                                                                   pired. At the same time, we believe that,
Table 8: “If a witness in a trial says something in court that is different from what was said
                                                                                                   on balance, our study understates, rather
in earlier statements that witness is more likely:”
                                                                                                   than overstates, jurors’ tendency to dis-
                                           Purposely lying           Making an
                                                                                                   count impeachment by prior inconsistent
 Marital Status              (n = 802)      on the stand          honest mistake        Other
                                                                                                   statement.
 Single/Never Married         (n = 286)         68%                      32%             0%           Impeachment is, at some level, like an
 Married/Domestic Partner (n = 355)             54%                      45%             1%        elaborate Kabuki dance. The procedure is
 Divorced/Separated           (n = 136)         60%                      40%             0%        governed by arcane rules, not consistently
                                                                                                   applied from courtroom to courtroom.
 Widowed                      (n = 25)          44%                      56%             0%
                                                                                                   Some lawyers understand the rules; others
Crosstab analysis significant at p  .05
                                                                                                   don’t. If a lawyer does not follow the right
                                                                                                   protocol in impeaching a witness, a judge
Table 9: “If a witness in a trial says something in court that is different from what was said    will force him or her to start over and the
in earlier statements that witness is more likely:”                                                impact of the impeachment will be dimin-
                                                                                                   ished. Even if counsel does everything the
                                           Purposely lying           Making an
                                                                                                   right way, opposing counsel will throw
 Employment                  (n = 797)      on the stand          honest mistake        Other
                                                                                                   obstacles in the witness’s path. Shrewd
 Full Time                    (n = 418)         59%                      41%             0%
                                                                                                   lawyers will claim that they “cannot find”
 Part Time                    (n = 165)         70%                      30%             1%
                                                                                                   the earlier transcript or the page and line
 No                           (n = 214)         53%                      47%             0%        numbers from which cross-examining
Crosstab analysis significant at p  .05                                                           counsel is quoting. They will suggest that
                                                                                                   the attempted impeachment is improper
                                                                                                   because there really isn’t an inconsistency
Table 10: “If a witness’s testimony on the stand conflicts with his/her previous statement I
                                                                                                   or that the inconsistency was resolved at
would most likely:”
                                                                                                   another place in the deposition transcript.
                             Believe what     Believe what                                         Even if the judge ultimately rejects all of
                           the witness said the witness Focus on how             Disregard         those challenges, the jurors’ heads are spin-
                             in a previous    is saying on the witness everything that             ning and they are not sure what to make of
                               statement        the stand      behaves…        witness says        the attempted impeachment.
 Overall Total (n = 808)          10%              6%              64%              20%               There is, moreover, the problem of how
18       For The Defense       April 2007
     n                     n
clear the inconsistency is. In the hypothet-      be harsher with witnesses who are incon-            depositions. In the old days, videotaping
ical posited at the beginning of this article,    sistent repeatedly about key points and             was employed—if at all—only for a wit-
there was no doubt that the witness had tes-      more forgiving with witnesses who are               ness who would not appear live at trial.
tified inconsistently—she said “white” at         inconsistent only about collateral facts and        More recently, however, videotaping has
the time of her deposition and “black” at         only in a limited number of instances.              become common practice even for what
trial. As often as not, however, the incon-          Differing expectations of witnesses,             some practitioners refer to as “discovery”
sistencies are not that clear. For example,       depending on the witness’s role in the liti-        depositions.
in a case in which a smoker sues to recover       gation, his or her occupation and perceived            Our study did not consider and we know
for developing lung cancer, he or she might       power are also an important factor to con-          of no other data that address the relative
testify during deposition that he or she          sider. Will jurors be more likely to “forgive”      “potency” of impeachment by videotaped
smoked “about a pack or so” a day, but then       an inconsistent statement made by an indi-          deposition versus impeachment by writ-
state at trial that he or she was smoking         vidual plaintiff with whom they may iden-           ten transcript. Our sense, however, is that
“one and a half to two packs per day.” If you     tify as opposed to, say, an oil tycoon? Those       impeachment by videotape is likely to pack
bring out those differences at trial, will the    considerations are beyond the scope of this         more of a wallop than impeachment by
jury believe that you are showing that the        preliminary study.                                  written transcript. It is one thing for jurors
witness testified inconsistently or will the                                                          to watch as a witness is confronted by a
                                                  Impact of Videotaping
jury believe that you are just nit-picking?                                                           reading from a deposition transcript. At
    In short, while there are factors that sug-   There is another recent development for             least some of the jurors will not even under-
gest the jurors in our study may have been        which our study did not account. That               stand what the earlier transcript is. It is
more inclined to discount impeachment             is the increased use of videotaping for             quite another matter for the jurors to see,
with prior inconsistent statements than
real-world jurors, our study also elimi-
                                                  Table 11: “The stress of giving testimony in a legal proceeding likely causes witnesses to
nates problems that impeaching counsel
                                                  make honest mistakes in their testimony.”
will encounter at trial. Based on our find-
ings, we maintain that these factors tend                                        Strongly                   Completely                Strongly
to cancel each other and render the study a                                      Disagree     Disagree       Uncertain      Agree      Agree
reliable predictor of juror responses to prior     Overall Total    (n = 810)       7%           18%           16%           53%         6%
inconsistent statements.

Frequency, Importance, and                        Table 12: The first column represents the results of the survey question: “The stress of
Witness Characteristics                           giving testimony in a legal proceeding likely causes witnesses to make honest mistakes
Jurors in our study were not told how many        in their testimony.” The next four columns show the results of the survey question: “If a
times the witness had testified inconsis-         witness’s testimony on the stand conflicts with his/her previous statement I would most
tently. A fair reading of the questions           likely…,” with the results being broken down based on the respondents’ answers to the
presented was that the witness had testi-         first question.
fied inconsistently on only a single point.
                                                                              Believe what     Believe what
Although we have not studied the issue,
                                                                            the witness said the witness Focus on how            Disregard
our experience is that witnesses who tes-
                                                   The stress of giving       in a previous     is saying on the witness everything that
tify inconsistently generally do so on multi-
                                                   testimony…                   statement         the stand     behaves…        witness says
ple points. Our expectation is that a pattern
                                                   Disagree        (n = 80)        14%               9%             49%              28%
of inconsistent testimony would have more
                                                   Completely Uncertain            10%               6%             58%              26%
of an impact on juror assessment of witness
                                                                 (n = 80)
credibility than an isolated inconsistency.
    Similarly, the importance of the point         Agree          (n = 162)         5%               5%             72%              15%
on which the juror testified inconsistently       Crosstab analysis significant at p  .001
matters. If the inconsistency goes to a key
issue in the case, the jurors are more likely
                                                  Table 13: “The stress of giving testimony in a legal proceeding likely causes witnesses to
to punish the witness for the discrepancy.
                                                  make honest mistakes in their testimony.”
If, on the other hand, the witness testifies
inconsistently regarding peripheral details,       Marital Status                    (n = 810 )     Disagree         Uncertain        Agree
the impact is likely to be less pronounced.        Single/Never Married               (n = 289)       23%               21%            56%
    Our study did not ask the participants         Married/Domestic Partner           (n = 360)       25%               16%            59%
to make any assumptions about either the
                                                   Divorced/Separated                 (n = 136)       32%                7%            62%
frequency or the importance of the incon-
                                                   Widowed                            (n = 25)        25%               16%            59%
sistencies. We believe that lawyers reading
this article should assume that jurors will       Crosstab analysis significant at p  .05; Due to rounding, some percentages add up to more than 100%.

                                                                                                                                                        19
                                                                                                                For The Defense        April 2007
                                                                                                                                   n                n
T r i a l Ta c T i c s

                                                                                                   timony to pick jurors of a certain gender,
 Exhibit A: Questionnaire Administered to Mock Jurors
                                                                                                   age, race, marital status, employment sta-
 Please answer the following questions considering witness testimony in a civil trial (when one
                                                                                                   tus or income level.
 party sues another party seeking money in damages), and not a criminal trial (when the gov-
                                                                                                      While the data do not permit us to make
 ernment brings charges against an individual for alleged criminal misconduct).
                                                                                                   firm recommendations on which jurors are
 1. If a witness in a trial says something in court that is different from what was said in ear-
                                                                                                   best and worst in processing prior inconsis-
     lier statements that witness is more likely:
                                                                                                   tent statements, there are a few trends in
     1. Purposely lying on the stand
                                                                                                   the data worth noting. Generally speaking,
     2. Making an honest mistake
                                                                                                   a lawyer who believes that he or she will
 2. If a witness’s testimony on the stand conflicts with his/her previous statement I would
                                                                                                   be able to impeach the other side’s witness
     most likely:
                                                                                                   with prior inconsistent statements should
     1. Believe what the witness said in the previous statement
                                                                                                   be looking for young, single or divorced,
     2. Believe what the witness is saying on the stand
                                                                                                   low-earning people of color. In contrast,
     3. Focus on how the witness behaves (body language, etc.) to determine whether or not
                                                                                                   lawyers stuck with a witness likely to be
         he is telling the truth on the stand
                                                                                                   impeached should be seeking jurors who
     4. Disregard everything that witness has said
                                                                                                   are older, married or widowed, with higher
 3. The stress of giving testimony in a legal proceeding likely causes witnesses to make hon-
                                                                                                   incomes. (We note these trends, however,
     est mistakes in their testimony.
                                                                                                   with great trepidation. Clearly, voir dire
     1. Strongly Disagree
                                                                                                   questions exploring the attitudes addressed
     2. Somewhat Disagree
                                                                                                   in our study will be more reliable predic-
     3. Completely Uncertain
                                                                                                   tors of juror orientation toward prior incon-
     4. Somewhat Agree
                                                                                                   sistent statements than any demographic
     5. Strongly Agree
                                                                                                   characteristic.)
 4. Events that lead to a lawsuit are so remarkable I have a hard time believing that witnesses
                                                                                                      We considered why certain subgroups
     would forget them, no matter how much time had passed.
                                                                                                   are more likely than others to discredit a
     1. Strongly Disagree
                                                                                                   witness who has testified inconsistently.
     2. Somewhat Disagree
                                                                                                   It appears that jurors who will take a wit-
     3. Completely Uncertain
                                                                                                   ness to task for an inconsistency are typi-
     4. Somewhat Agree
                                                                                                   cally people who, in the larger picture, have
     5. Strongly Agree
                                                                                                   less stability and power in their lives (i.e.,
 5. In general, while testifying under oath in a civil trial, most people:
                                                                                                   young, unmarried, un- or underemployed,
     1. Will say anything to keep themselves out of trouble
                                                                                                   minority and low income people). Because
     2. Will be as honest as possible
                                                                                                   of their lot in life, these jurors tend to hold
 6. If a witness says something on the stand that is inconsistent with his/her previous state-
                                                                                                   a skeptical view, especially toward people
     ments, none of that witness’ testimony can be believed, regardless of the circumstances.
                                                                                                   they perceive as having the authority or
     1. Strongly Disagree
                                                                                                   power they lack. Looking for malfeasance,
     2. Somewhat Disagree
                                                                                                   these jurors may find it by interpreting
     3. Completely Uncertain
                                                                                                   inconsistent statements as lying.
     4. Somewhat Agree
     5. Strongly Agree
                                                                                                   Conclusion
                                                                                                   We expect that our conclusions will encoun-
                                                                                                   ter resistance in the legal community. This
with their own eyes, the witness answer-          be changing his or her story. When that          expectation is particularly so among law-
ing the same question differently.                occurs, counsel may want to consider the         yers who are convinced that impeach-
                                                  data that we have collected as part of the       ment with prior inconsistent statement is
Demographic Profile                               jury selection process.                          a powerful—and, perhaps, the most pow-
It occurs to us that there might be circum-          While we would like to be able to say         erful—weapon in their arsenal. To them,
stances in which counsel would want to            that counsel should look for jurors with         any suggestion that cross-examinations are
take account of this study in picking a jury.     certain demographic characteristics, the         not as powerful as they believe cuts to the
Most of the time, we suspect, inconsisten-        data do not permit us to do so. There are,       very core of their being as attorneys.
cies are unanticipated. Neither the lawyer        to be sure, demographic differences in the          We do not contend that our data show
offering the witness, nor opposing counsel        responses to particular questions. Those         that impeachment by prior inconsistent
expect that the witness will testify differ-      differences are not, however, consistent         statement doesn’t matter. Clearly, it does.
ently than he or she did at her deposition.       across questions. Thus, we cannot advise         Our post-verdict interviewing experiences
In some cases, however, one or both sides         a lawyer who knows that his or her witness       suggest, however, that inconsistencies are
may know in advance that a witness will           will be contradicting earlier deposition tes-    not as debilitating as lawyers generally as-
20       For The Defense       April 2007
     n                     n
Table 14: “Events that lead to a lawsuit are so remarkable I have a hard time believing that
sume, and the data generated in this study
                                                  witnesses would forget them, no matter how much time had passed.”
are consistent with those observations.
    The data also show that jurors use other                                     Strongly                 Completely                  Strongly
factors to interpret inconsistencies. Believ-                                   Disagree      Disagree     Uncertain       Agree       Agree
ing at baseline that most people will try to be    Overall Total   (n = 809)       10%           36%           17%          29%          8%
as honest as possible, jurors confronted with
inconsistent statements tend to observe the
                                                  Table 15: “If a witness says something on the stand that is inconsistent with his or her
witness’s performance on the stand. Does
                                                  previous statements, none of that witness’s testimony can be believed, regardless of the
the witness seem confident or are there com-
                                                  circumstances.”
municative or behavioral cues that shed light
on whether the witness is lying? When these                                      Strongly                 Completely                  Strongly
peripheral cues connote honesty rather than                                     Disagree    Disagree       Uncertain       Agree       Agree
deceit, jurors may be willing to reconsider        Overall Total    (n = 807)      10%         36%            21%           27%          6%
the witness’s testimony and determine other
reasons for the inconsistency (i.e., the stress
                                                  Table 16: “If a witness says something on the stand that is inconsistent with his or her
of the legal proceeding).
                                                  previous statements, none of that witness’s testimony can be believed, regardless of the
    As noted at the outset, there have been
                                                  circumstances.”
no reported efforts to study this issue—
i.e., to determine whether the prevailing          Employment                      (n = 802)      Disagree          Uncertain          Agree
assumption about the impact of impeach-            Full Time                        (n = 418)       48%                22%              30%
ment by prior inconsistent statements is
                                                   Part Time                        (n = 168)       53%                14%              33%
valid. Our hope is that this article—and
                                                   No                               (n = 216)       40%                24%              37%
the study on which it is based—will begin
a dialogue on that question.                      Crosstab analysis significant at p  .05




                                                                                                                                                   21
                                                                                                            For The Defense       April 2007
                                                                                                                              n                n

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Impeaching With Prior Inconsistent Statements

  • 1. T r i a l Ta c T i c s Impeaching with It’s Not as Devastating  as You Might Think Prior Inconsistent Statements By Richard G. Stuhan, Melissa M. Gomez and Daniel Wolfe An original We’ve all been there. You are preparing for the trial study challenges cross-examination of the other side’s key witness or conventional wisdom perhaps even the opposing party him- or herself. You regarding testimony. previously have deposed the witness. Your trial outline is based on and keyed to the deposition As your cross-examination continues, transcript. Each question in your outline you catch the witness in additional incon- contains a reference to the corresponding sistencies. Some concern relatively trivial page of the transcript where the witness matters, but others involve big points in was asked the same question. If he or she the case. By the end of the day, you are con- tries to wriggle free of prior testimony, you vinced that you have thoroughly destroyed are prepared to confront the witness with the witness’s credibility. his or her prior inconsistent statement. Supremely satisfied with what you have When the big day arrives, you ask the accomplished, you return to the office and witness to identify the color of the car that take account of the day’s developments on ran the red light and he or she says “black.” your trial strategy. You conclude that your Adrenaline courses through your veins attack on the opposing party or his or her as you retrieve the page of the deposition key witness was so effective that you do transcript where the witness was asked not need to do as much as you planned to the same question and said “white.” When do when the case began. You slash your you confront the witness with the inconsis- remaining cross-examination outlines. tency, he or she either has no explanation at You strike names from your own witness all or stumbles all over him or herself try- list. You might even decide not to present ing to concoct one. your own case after your opponent rests. n  Richard G. Stuhan is a partner in Jones Day’s Cleveland office. He has defended corporate  clients in complex litigation for over 30 years, with a concentration in products liability litiga- tion. Melissa M. Gomez, Ph. D. and Daniel Wolfe, Ph. D., J.D. are trial consultants with Trial- Graphix, Inc., a national litigation consulting firm. They have extensive experience working  on high-profile and large-exposure litigation involving complex civil and criminal mat- ters. The authors gratefully acknowledge Stephanie Baratto, Research Associate at Trial- Graphix, Inc., for her assistance in collecting and analyzing the research data presented  in this article. The authors also thank Sean Costello and Pearson Bownas of Jones Day  and Brendan G. Stuhan of Buchanan Ingersoll & Rooney P.C. for their insightful comments  on earlier drafts of this article. 14    For The Defense    April 2007 © 2007 DRI. All rights reserved. n n
  • 2. You convince yourself that this show of an assumption that may well not be accu- ness occasioned by the passage of time and bravado will ingratiate you with the jurors rate. Consistency of the data with our own the stress of being in the courtroom. Finally, we probe the impact of the incon- because it will enable them to get back to experiences increases our confidence in the their lives sooner. study’s reliability. sistency. Does the inconsistency cause the That’s how lawyers—including one jurors to question only the point on which Methodology of the authors of this article—tradition- the witness has testified inconsistently or ally have looked upon impeachment by The primary goal of this research project was does it have a spillover effect on the rest of prior inconsistent statement. This article to collect and analyze mock jurors’ opinions his or her testimony? addresses whether the self-satisfaction that and attitudes about inconsistencies in wit- We looked at juror responses to the ques- lawyers feel when they catch witnesses in ness testimony. Data were collected from a inconsistencies is warranted. The answer total of 810 respondents from a variety of may surprise you. states around the country, including Califor- Jurors are more likely to This project had its genesis in post-ver- nia, Florida, Georgia, Illinois, Iowa, Michi- dict juror interviews that the authors have gan, Minnesota, Nevada, New Jersey, New conclude that the witness conducted. In many cases, trial counsel York, Pennsylvania, Tennessee and Texas. established that his or her opponent and/ Mock jurors were given a six-item pencil- made an honest mistake or opponent’s key witnesses testified incon- and-paper questionnaire. Analyses of juror sistently on key points. Counsel was con- responses were conducted to determine ju- than they are to believe vinced that the cross-examination not only rors’ overall opinions and whether demo- carried the day on the points as to which graphic characteristics (e.g., gender, race, age, that the witness was lying. the witness had testified inconsistently, but education level, marital status, employment also on that witness’s entire testimony and, status or income level) were associated with indeed, on the entire case. Impeachment by responses to the proposed questions. This prior inconsistent statement, counsel con- article discusses the general trends and sta- tions presented, not only from the test pop- cluded, showed that neither the witness tistically significant findings. The complete ulation as a whole, but also from various nor the party that had proffered him or questionnaire is provided on page 20. subgroups divided by gender, age, marital her could be trusted and that the opposing status, race, employment status and income. Discussion and Analysis side’s case was a “pack of lies.” As discussed below, there were demographic What we found in the juror debriefings, Recognizing the complexity of the issue, differences in the responses to particular however, was that counsel over-valued the we decided to take a multi-tiered approach questions, although these differences were to the problem. First, we seek to establish a impact of his or her cross-examination, not consistent across questions. sometimes massively so. Jurors, by and baseline by inquiring about juror expecta- Juror Expectations of Witness Truthfulness large, are much more tolerant and forgiving tions as to witness truthfulness. Do jurors of inconsistencies than lawyers are. They come into the courtroom expecting that Our study suggests that jurors go into a believe that witnesses are generally truth- witnesses will tell the truth or do they trial with a generally positive attitude about ful. When witnesses testify inconsistently, believe that witnesses will say whatever witnesses. The vast majority of them—72 jurors are more likely to conclude that the they believe is in their best interest? percent—believe that witnesses will be as Second, we explore how jurors react witness made an honest mistake than they honest as possible while testifying under are to believe that the witness was lying. when they are confronted with inconsis- oath in a civil trial, as opposed to saying Although our post-trial interviews sug- tencies in a witness’s testimony. Do they whatever it takes to keep themselves out of trouble. See Table 1. Their expectation is gested that impeachment with prior incon- believe that the witness is lying or do they sistent statements was over-valued, we believe that he or she simply made an hon- that witnesses take seriously their oath to recognized that our experience was lim- est mistake? tell the truth. Third, we examine how the jurors pro- ited. We searched the literature to deter- There are, however, significant demo- mine if others had examined this issue, cess inconsistencies. Do they believe what graphic differences in juror expectations of but we were unable to find anything on the witness said earlier? Do they believe witness truthfulness. For example, younger point. We then considered whether there what he or she is saying on the stand? Or, jurors are much more likely than older was some way to test our hypothesis exper- do they disbelieve both of the witness’s jurors to believe that a witness will say any- imentally. That inquiry led to the study that statements? thing to keep him- or herself out of trou- Fourth, we explore the jurors’ receptivity ble. See Table 2. Indeed, more than half of is the subject of this article. While we neither believe nor claim that to proffered excuses for the inconsistency. the jurors in their early 20s hold that view this study definitively answers the ques- There are, of course, many reasons for a (Id.). These data stand in sharp contrast tion presented, we think that it is a use- witness to testify inconsistently other than to the data from respondents as a whole, ful first step in exploring an issue that a desire to improve the record. Here, we nearly three-quarters of whom believe that has gone largely unexamined. Lawyers are focus on what are probably the most com- witnesses will try to be honest. Similarly, making strategic decisions on the basis of mon “innocent” explanations—forgetful- single jurors are almost twice as likely as 15 For The Defense April 2007 n n
  • 3. T r i a l Ta c T i c s Table 1: “In general, while testifying under oath in a civil trial, most people:” married or divorced/separated jurors to believe that a witness will say anything Will say anything to keep Will be as honest he or she needs to say to stay out of trou- themselves out of trouble as possible ble. See Table 3. People of color are sub- Overall Total  (n = 806) 28% 72% stantially more skeptical of witnesses than white jurors, see Table 4, as are jurors in the lowest income brackets. See Table 5. Table 2: “In general, while testifying under oath in a civil trial, most people:” In sum, most jurors begin hearing tes- Will say anything to keep Will be as honest timony with the assumption that the wit- Age (n = 802) themselves out of trouble as possible ness will try to be honest. That assumption 20–24  (n =   81) 54% 46% is, however, less prevalent among certain 25–34  (n = 143) 43% 57% subgroups, and in one subgroup (persons age 20–24), the predominant assumption is 35–44  (n = 190) 32% 68% just the opposite. 45–54  (n = 183) 17% 83% 55–64  (n = 116) 11% 89% Reaction to Inconsistencies 65 and older  (n =   89) 12% 88% While a witness gets the benefit of a doubt Crosstab analysis significant at p  .001 when he or she begins testifying, the sit- uation changes quickly if he or she is confronted with an inconsistency in her Table 3: “In general, while testifying under oath in a civil trial, most people:” testimony. A majority—60 percent—of Will say anything to keep Will be as honest respondents in our study indicated that, if Marital Status (n = 806) themselves out of trouble as possible a witness’s statements on the stand do not Single/Never Married  (n = 287) 40% 60% match previously made statements, they Married/Domestic Partner (n = 358) 21% 79% are more inclined to believe that he or she is lying than to believe that he or she is mak- Divorced/Separated  (n = 136) 21% 79% ing an honest mistake. See Table 6. Widowed  (n =   25) 28% 80% Differences in this view did not emerge Crosstab analysis significant at p  .001 in terms of gender, level of education, income level or race. There were, however, demographic differences based on age, Table 4: “In general, while testifying under oath in a civil trial, most people:” employment status and marital status. Spe- Will say anything to keep Will be as honest cifically, younger jurors (i.e., 35 and under) Race (n = 804) themselves out of trouble as possible were substantially more likely to think that Caucasian/White  (n = 461) 22% 78% a witness was purposely lying on the stand, African-American/Black  (n = 164) 32% 68% while older jurors (i.e., 55 and older) were Hispanic  (n = 109) 42% 58% more inclined to believe that the witness was making an honest mistake. See Table 7. Asian/Pacific Islander  (n =   40) 30% 70% Single jurors were more skeptical than any Other  (n =   10) 40% 60% other marital status category, see Table 8, Multiracial  (n =   20) 45% 55% while part time workers were more likely to Crosstab analysis significant at p  .001 believe that a witness was purposely lying on the stand than a juror who was working full-time or a juror who was unemployed. Table 5: “In general, while testifying under oath in a civil trial, most people:” See Table 9. Will say anything to keep Will be as honest We were curious about why jurors who Income  (n =798) themselves out of trouble as possible came to the proceedings believing that Under $20,000  (n = 112) 36% 64% witnesses are generally inclined to tell the $20,000–$34,999  (n = 138) 36% 64% truth were so quick to conclude that those witnesses were lying when their testimony $35,000–$49,999  (n = 121) 28% 72% was shown to be inconsistent with prior $50,000–$64,999  (n = 112) 22% 78% statements. The study does not address $65,000–$84,999  (n =   83) 19% 81% that question. Our suspicion, however, is $85,000–$99,999  (n =   42) 24% 76% those jurors afford witnesses something $100,000 and over  (n =   59) 23% 77% akin to a “rebuttable presumption” of hon- esty when they begin testifying. If oppos- Crosstab analysis significant at p  .05 16    For The Defense    April 2007 n n
  • 4. standing. Id. It should be noted, however, ing counsel demonstrates that the witness’s fuzzy. Sometimes the witness gives his or in-court testimony clashes with prior testi- her best understanding at her deposition, that most jurors were tempered in their mony, the presumption is deemed rebutted. only to learn later that he or she did not assessment of forgetfulness as an excuse. Relatively few of them strongly agreed or Certain subgroups of the population— have all of the facts or got some of the facts strongly disagreed with the proposition younger jurors, single jurors, and jurors wrong. It is also possible that, when the wit- who are working part time—are particu- ness was deposed, he or she did not under- presented to them; most responses were larly likely to find a breach of faith when the stand the question or was just not thinking in the mid-range: disagree, completely uncertain or agree. Id. There were not sig- witness is impeached with a prior inconsis- clearly that day. tent statement. Exploring all possible alternative expla- nificant demographic differences in juror nations for inconsistent statements was responses to this question. How Jurors Process Inconsistencies beyond the scope of this study. We did, It goes without saying that the jury’s Perhaps the most interesting findings were however, focus on a couple of possible assessment of a witness’s claim that he in the responses to the question about how excuses: (1) the stress occasioned by tes- or she forgot details would turn, at least jurors process a showing that a witness tifying in a courtroom before a judge and in part, on the nature of the lawsuit and has testified inconsistently. Given a range jury and possibly an audience; and (2) the the witness’s role in the underlying facts. of possible answers, only 20 percent of the natural human tendency to forget, particu- Assessing those variables was beyond the jurors said that an inconsistency would lead larly as the time between the event and tes- scope of this study. them to disregard everything the witness timony lengthens. Overall Impact of Inconsistency said. See Table 10. The remaining jurors Although jurors who were shown that focused on the particular point as to which a witness had testified inconsistently were The cross-examining attorney and oppos- the witness had testified inconsistently. initially inclined to believe that he or she ing counsel will be interested in knowing Very few jurors indicated that, without was purposely lying on the stand, they the extent of the damage from an impeach- knowing more, they would believe either tended to cut the witness a little slack when ment with prior inconsistent statements. what the witness said previously or what the it was suggested that the inconsistency More specifically, the issue presented is witness was saying on the stand. Instead, might be the product of the stressful situa- whether the inconsistency tarnishes all the jurors overwhelmingly indicated that, tion that a courtroom creates. Over half of of the witness’s testimony or is more if a witness’s testimony on the stand con- the jurors agreed that the stress of testify- circumscribed. flicted with prior statements, they would ing likely causes witnesses to make honest Opinions in our study varied signifi- focus on the witness’s behavior instead of mistakes. See Table 11. Moreover, jurors cantly on this issue. For about a third of immediately jumping to conclusions about who believe that stress could lead to hon- the jurors, the inconsistency caused them to conclude that none of the witness’s tes- the witness’s credibility. Stated otherwise, est mistakes in testimony were much more timony could be believed. See Table 15. A jurors will look for behavioral clues—e.g., likely than other jurors to focus on the wit- the witness’s body language—in order to ness’s behavior on the stand in determin- larger percentage of the jurors, however, ing whether or not to believe him or her. See decide whether to believe him or her. did not believe that an inconsistency com- The study uncovered no demographic Table 12. Only a quarter of the respondents pletely destroyed the witness’s credibility. differences in juror processing of a show- in our study rejected courtroom stress as There was, moreover, a substantial group ing that the witness had testified incon- an excuse for inconsistent testimony. of jurors who were undecided. They, under- sistently with prior statements. In other People who were divorced or separated standably, wanted to reserve judgment until words, jurors of all demographic catego- were more likely than people in other cat- they knew more about the situation. ries were similarly prone to focus on behav- egories to have clear opinions on whether Again, there were some demographic ioral cues to determine whether or not to stress is an excuse for inconsistent state- differences in the responses. Jurors who ments. They were above average both in believe a witness who made an inconsis- were employed—either full-time or part- tent statement. agreeing that the stress could be an excuse time—were more lenient in evaluating an and in disagreeing with that same propo- inconsistency. In contrast, those who were Receptivity to Excuses sition. See Table 13. unemployed tended to be less forgiving. See Table 16. While a lawyer who has impeached an The jurors were slightly less receptive opposing witness with a prior inconsis- to the suggestion that an inconsistency The lesson for lawyers here is that they tent statement will argue that the inconsis- was the product of forgetfulness. Nearly should not be so quick to assume that catch- tency proves the witness is a liar, there are half of the jurors disagreed with the state- ing a witness in an inconsistency destroys many other possible explanations. Rightly ment that events resulting in litigation his or her credibility. Jurors will look at how or wrongly, some lawyers do not prepare are so remarkable that witnesses are not the witness comports him- or herself on the their witnesses as thoroughly for a depo- likely to forget them no matter how much stand in determining how much weight to as- sition as they do for trial. Without having time had passed—i.e., they were will- cribe to the inconsistency. Chances are bet- spent time checking his or her calendar and ing to accept forgetfulness as an excuse. ter than not that, even if the inconsistency See Table 14. A little more than a third reviewing key documents, a witness’s rec- causes the witness to lose that point, he or she ollection of what transpired might well be of the survey population was less under- can still carry the day on other issues. 17 For The Defense April 2007 n n
  • 5. T r i a l Ta c T i c s Caveats and Qualifications are likely attitudes toward witness testi- Set forth below is our analysis of some of While we believe that our study provides a mony in courtroom settings, we also advise this study’s principal limitations. valuable window into understanding what caution in applying the results of this study. Abstract vs. Real World Some—perhaps most—lawyers who read Table 6: “If a witness in a trial says something in court that is different from what was said this article will dismiss our conclusions in earlier statements that witness is more likely:” out of hand because they were not derived in “real world” conditions. It is one thing, Purposely lying Making an they would say, to ask a juror, without pro- on the stand honest mistake Other viding any context, how he or she would Overall Total (n = 802) 60% 40% 1% react to a showing that a witness had testi- fied inconsistently. It is quite another mat- ter, they would argue, to gauge how jurors Table 7: “If a witness in a trial says something in court that is different from what was said react as they sit in a courtroom watching in earlier statements that witness is more likely:” cross-examining counsel force a witness to Purposely lying Making an eat his or her own words. Age (n = 798) on the stand honest mistake Other We cannot completely discount this crit- 20–24 (n = 83) 74% 26% 0% icism. Our study was conducted in a ster- 25–34 (n = 141) 71% 29% 0% ile environment, without contextual cues 35–44 (n = 188) 61% 39% 0% that may impact juror interpretation of a witness’s testimony. That environment 45–54 (n = 182) 60% 40% 1% was quite different from a courtroom in 55–64 (n = 116) 44% 56% 0% which the jurors watch the witness sweat- 65 and older (n = 88) 46% 53% 1% ing profusely and squirming in his or her Crosstab analysis significant at p .05 chair as he or she seeks to reconcile dia- metrically opposed accounts of what trans- pired. At the same time, we believe that, Table 8: “If a witness in a trial says something in court that is different from what was said on balance, our study understates, rather in earlier statements that witness is more likely:” than overstates, jurors’ tendency to dis- Purposely lying Making an count impeachment by prior inconsistent Marital Status (n = 802) on the stand honest mistake Other statement. Single/Never Married (n = 286) 68% 32% 0% Impeachment is, at some level, like an Married/Domestic Partner (n = 355) 54% 45% 1% elaborate Kabuki dance. The procedure is Divorced/Separated (n = 136) 60% 40% 0% governed by arcane rules, not consistently applied from courtroom to courtroom. Widowed (n = 25) 44% 56% 0% Some lawyers understand the rules; others Crosstab analysis significant at p .05 don’t. If a lawyer does not follow the right protocol in impeaching a witness, a judge Table 9: “If a witness in a trial says something in court that is different from what was said will force him or her to start over and the in earlier statements that witness is more likely:” impact of the impeachment will be dimin- ished. Even if counsel does everything the Purposely lying Making an right way, opposing counsel will throw Employment (n = 797) on the stand honest mistake Other obstacles in the witness’s path. Shrewd Full Time (n = 418) 59% 41% 0% lawyers will claim that they “cannot find” Part Time (n = 165) 70% 30% 1% the earlier transcript or the page and line No (n = 214) 53% 47% 0% numbers from which cross-examining Crosstab analysis significant at p .05 counsel is quoting. They will suggest that the attempted impeachment is improper because there really isn’t an inconsistency Table 10: “If a witness’s testimony on the stand conflicts with his/her previous statement I or that the inconsistency was resolved at would most likely:” another place in the deposition transcript. Believe what Believe what Even if the judge ultimately rejects all of the witness said the witness Focus on how Disregard those challenges, the jurors’ heads are spin- in a previous is saying on the witness everything that ning and they are not sure what to make of statement the stand behaves… witness says the attempted impeachment. Overall Total (n = 808) 10% 6% 64% 20% There is, moreover, the problem of how 18 For The Defense April 2007 n n
  • 6. clear the inconsistency is. In the hypothet- be harsher with witnesses who are incon- depositions. In the old days, videotaping ical posited at the beginning of this article, sistent repeatedly about key points and was employed—if at all—only for a wit- there was no doubt that the witness had tes- more forgiving with witnesses who are ness who would not appear live at trial. tified inconsistently—she said “white” at inconsistent only about collateral facts and More recently, however, videotaping has the time of her deposition and “black” at only in a limited number of instances. become common practice even for what trial. As often as not, however, the incon- Differing expectations of witnesses, some practitioners refer to as “discovery” sistencies are not that clear. For example, depending on the witness’s role in the liti- depositions. in a case in which a smoker sues to recover gation, his or her occupation and perceived Our study did not consider and we know for developing lung cancer, he or she might power are also an important factor to con- of no other data that address the relative testify during deposition that he or she sider. Will jurors be more likely to “forgive” “potency” of impeachment by videotaped smoked “about a pack or so” a day, but then an inconsistent statement made by an indi- deposition versus impeachment by writ- state at trial that he or she was smoking vidual plaintiff with whom they may iden- ten transcript. Our sense, however, is that “one and a half to two packs per day.” If you tify as opposed to, say, an oil tycoon? Those impeachment by videotape is likely to pack bring out those differences at trial, will the considerations are beyond the scope of this more of a wallop than impeachment by jury believe that you are showing that the preliminary study. written transcript. It is one thing for jurors witness testified inconsistently or will the to watch as a witness is confronted by a Impact of Videotaping jury believe that you are just nit-picking? reading from a deposition transcript. At In short, while there are factors that sug- There is another recent development for least some of the jurors will not even under- gest the jurors in our study may have been which our study did not account. That stand what the earlier transcript is. It is more inclined to discount impeachment is the increased use of videotaping for quite another matter for the jurors to see, with prior inconsistent statements than real-world jurors, our study also elimi- Table 11: “The stress of giving testimony in a legal proceeding likely causes witnesses to nates problems that impeaching counsel make honest mistakes in their testimony.” will encounter at trial. Based on our find- ings, we maintain that these factors tend Strongly Completely Strongly to cancel each other and render the study a Disagree Disagree Uncertain Agree Agree reliable predictor of juror responses to prior Overall Total (n = 810) 7% 18% 16% 53% 6% inconsistent statements. Frequency, Importance, and Table 12: The first column represents the results of the survey question: “The stress of Witness Characteristics giving testimony in a legal proceeding likely causes witnesses to make honest mistakes Jurors in our study were not told how many in their testimony.” The next four columns show the results of the survey question: “If a times the witness had testified inconsis- witness’s testimony on the stand conflicts with his/her previous statement I would most tently. A fair reading of the questions likely…,” with the results being broken down based on the respondents’ answers to the presented was that the witness had testi- first question. fied inconsistently on only a single point. Believe what Believe what Although we have not studied the issue, the witness said the witness Focus on how Disregard our experience is that witnesses who tes- The stress of giving in a previous is saying on the witness everything that tify inconsistently generally do so on multi- testimony… statement the stand behaves… witness says ple points. Our expectation is that a pattern Disagree (n = 80) 14% 9% 49% 28% of inconsistent testimony would have more Completely Uncertain 10% 6% 58% 26% of an impact on juror assessment of witness (n = 80) credibility than an isolated inconsistency. Similarly, the importance of the point Agree (n = 162) 5% 5% 72% 15% on which the juror testified inconsistently Crosstab analysis significant at p .001 matters. If the inconsistency goes to a key issue in the case, the jurors are more likely Table 13: “The stress of giving testimony in a legal proceeding likely causes witnesses to to punish the witness for the discrepancy. make honest mistakes in their testimony.” If, on the other hand, the witness testifies inconsistently regarding peripheral details, Marital Status (n = 810 ) Disagree Uncertain Agree the impact is likely to be less pronounced. Single/Never Married (n = 289) 23% 21% 56% Our study did not ask the participants Married/Domestic Partner (n = 360) 25% 16% 59% to make any assumptions about either the Divorced/Separated (n = 136) 32% 7% 62% frequency or the importance of the incon- Widowed (n = 25) 25% 16% 59% sistencies. We believe that lawyers reading this article should assume that jurors will Crosstab analysis significant at p .05; Due to rounding, some percentages add up to more than 100%. 19 For The Defense April 2007 n n
  • 7. T r i a l Ta c T i c s timony to pick jurors of a certain gender, Exhibit A: Questionnaire Administered to Mock Jurors age, race, marital status, employment sta- Please answer the following questions considering witness testimony in a civil trial (when one tus or income level. party sues another party seeking money in damages), and not a criminal trial (when the gov- While the data do not permit us to make ernment brings charges against an individual for alleged criminal misconduct). firm recommendations on which jurors are 1. If a witness in a trial says something in court that is different from what was said in ear- best and worst in processing prior inconsis- lier statements that witness is more likely: tent statements, there are a few trends in 1. Purposely lying on the stand the data worth noting. Generally speaking, 2. Making an honest mistake a lawyer who believes that he or she will 2. If a witness’s testimony on the stand conflicts with his/her previous statement I would be able to impeach the other side’s witness most likely: with prior inconsistent statements should 1. Believe what the witness said in the previous statement be looking for young, single or divorced, 2. Believe what the witness is saying on the stand low-earning people of color. In contrast, 3. Focus on how the witness behaves (body language, etc.) to determine whether or not lawyers stuck with a witness likely to be he is telling the truth on the stand impeached should be seeking jurors who 4. Disregard everything that witness has said are older, married or widowed, with higher 3. The stress of giving testimony in a legal proceeding likely causes witnesses to make hon- incomes. (We note these trends, however, est mistakes in their testimony. with great trepidation. Clearly, voir dire 1. Strongly Disagree questions exploring the attitudes addressed 2. Somewhat Disagree in our study will be more reliable predic- 3. Completely Uncertain tors of juror orientation toward prior incon- 4. Somewhat Agree sistent statements than any demographic 5. Strongly Agree characteristic.) 4. Events that lead to a lawsuit are so remarkable I have a hard time believing that witnesses We considered why certain subgroups would forget them, no matter how much time had passed. are more likely than others to discredit a 1. Strongly Disagree witness who has testified inconsistently. 2. Somewhat Disagree It appears that jurors who will take a wit- 3. Completely Uncertain ness to task for an inconsistency are typi- 4. Somewhat Agree cally people who, in the larger picture, have 5. Strongly Agree less stability and power in their lives (i.e., 5. In general, while testifying under oath in a civil trial, most people: young, unmarried, un- or underemployed, 1. Will say anything to keep themselves out of trouble minority and low income people). Because 2. Will be as honest as possible of their lot in life, these jurors tend to hold 6. If a witness says something on the stand that is inconsistent with his/her previous state- a skeptical view, especially toward people ments, none of that witness’ testimony can be believed, regardless of the circumstances. they perceive as having the authority or 1. Strongly Disagree power they lack. Looking for malfeasance, 2. Somewhat Disagree these jurors may find it by interpreting 3. Completely Uncertain inconsistent statements as lying. 4. Somewhat Agree 5. Strongly Agree Conclusion We expect that our conclusions will encoun- ter resistance in the legal community. This with their own eyes, the witness answer- be changing his or her story. When that expectation is particularly so among law- ing the same question differently. occurs, counsel may want to consider the yers who are convinced that impeach- data that we have collected as part of the ment with prior inconsistent statement is Demographic Profile jury selection process. a powerful—and, perhaps, the most pow- It occurs to us that there might be circum- While we would like to be able to say erful—weapon in their arsenal. To them, stances in which counsel would want to that counsel should look for jurors with any suggestion that cross-examinations are take account of this study in picking a jury. certain demographic characteristics, the not as powerful as they believe cuts to the Most of the time, we suspect, inconsisten- data do not permit us to do so. There are, very core of their being as attorneys. cies are unanticipated. Neither the lawyer to be sure, demographic differences in the We do not contend that our data show offering the witness, nor opposing counsel responses to particular questions. Those that impeachment by prior inconsistent expect that the witness will testify differ- differences are not, however, consistent statement doesn’t matter. Clearly, it does. ently than he or she did at her deposition. across questions. Thus, we cannot advise Our post-verdict interviewing experiences In some cases, however, one or both sides a lawyer who knows that his or her witness suggest, however, that inconsistencies are may know in advance that a witness will will be contradicting earlier deposition tes- not as debilitating as lawyers generally as- 20 For The Defense April 2007 n n
  • 8. Table 14: “Events that lead to a lawsuit are so remarkable I have a hard time believing that sume, and the data generated in this study witnesses would forget them, no matter how much time had passed.” are consistent with those observations. The data also show that jurors use other Strongly Completely Strongly factors to interpret inconsistencies. Believ- Disagree Disagree Uncertain Agree Agree ing at baseline that most people will try to be Overall Total (n = 809) 10% 36% 17% 29% 8% as honest as possible, jurors confronted with inconsistent statements tend to observe the Table 15: “If a witness says something on the stand that is inconsistent with his or her witness’s performance on the stand. Does previous statements, none of that witness’s testimony can be believed, regardless of the the witness seem confident or are there com- circumstances.” municative or behavioral cues that shed light on whether the witness is lying? When these Strongly Completely Strongly peripheral cues connote honesty rather than Disagree Disagree Uncertain Agree Agree deceit, jurors may be willing to reconsider Overall Total (n = 807) 10% 36% 21% 27% 6% the witness’s testimony and determine other reasons for the inconsistency (i.e., the stress Table 16: “If a witness says something on the stand that is inconsistent with his or her of the legal proceeding). previous statements, none of that witness’s testimony can be believed, regardless of the As noted at the outset, there have been circumstances.” no reported efforts to study this issue— i.e., to determine whether the prevailing Employment (n = 802) Disagree Uncertain Agree assumption about the impact of impeach- Full Time (n = 418) 48% 22% 30% ment by prior inconsistent statements is Part Time (n = 168) 53% 14% 33% valid. Our hope is that this article—and No (n = 216) 40% 24% 37% the study on which it is based—will begin a dialogue on that question. Crosstab analysis significant at p .05 21 For The Defense April 2007 n n