An overview of Melbourne IT

1. Introducing Melbourne IT
Corporate Overview – November 2013

2. Who we are

Melbourne IT helps organisations of
all sizes to successfully conduct
business online.

From helping small businesses build
an online presence through to
designing and managing the
complex web environments of large
enterprises and governments.

We have a proud culture of
integrity, teamwork, flexibility and
customer centricity.
Slide 2

3. Did you know that Melbourne IT…?
Manages 3.5 million domains
Protects 500,000 school kids from
inappropriate content
Serves 400,000+ customers
Hosted the 2012 Qld Flood Appeal
site which took $281 million
Hosts 60,000 websites and
delivers 8 million emails each day
Has helped 200,000+ small
businesses build a website
Processes a credit card
transaction every second
Slide 3

4. Our History
1999
ASX Listing
2002
Deregulation of
.au
2006
WebCentral
Acquisition
2010
Systems
Transformation
Project Begins
2013
Melbourne IT
DBS Sold for
$152.5m
2013+
A New Era
of Growth
.au
Melbourne IT
Founded
1996
Slide 4
Dot com bust
2000
Cogent Acquisition
2004
VeriSign DBMS
Acquisition
2008
New TLD
Program
Opens
2011

5. Financially Stable
Melbourne IT is a financially
responsible business with a proud
history of growth
Key Metrics
Revenue
 ASX listed since 1999
 10 straight years of profitability
 A strong track record


2000: $43m revenue, $1.5m
EBIT
2012: $170.6m revenue, $15m
EBIT
 Sold DBS division in March 2013
for $152.5m
Slide 5
FY 2012
$170.6m
EBIT
$15.0m
NPAT
$11.4m
Basic EPS
13.96¢
Operating Cash
$21.1m
Deferred Gross
Margin
$27.7m

6. Our Businesses
Internet Services
SMB
Solutions
Slide 6
Enterprise
Services

7. SMB Solutions
SMB Solutions helps more than
400,000 small businesses establish
and grow their online presence
 Domain name registration,
email and website hosting,
digital marketing tools and ecommerce platforms
 Melbourne IT, WebCentral and
Domainz brands in Australia &
New Zealand
 6,900+ resellers globally
 3.5 million domain names under
management
Slide 7

8. SMB Solutions: Customer Success Story
Accessory World & Tiger Trays is a
NSW-based business selling 4WD, ute
and van accessories
 In a highly competitive market,
Accessory World turned to
Melbourne IT to host and help
promote their websites
 Melbourne IT established a
comprehensive search engine
optimisation and pay-per-click
advertising campaign
 The campaign led to a surge in
site visitors and a positive
impact on sales
Slide 8

9. Enterprise Services
Enterprise Services designs and
manages complex online
environments to deliver predictable
web outcomes for large businesses
 Digital Platform Methodology
helps enterprise customers
create, deliver, promote and
protect successful web
platforms
 Customers include well-known
Australian brand names and
large government departments
 Partnerships with key online
experience providers AWS,
Adobe, Akamai & Sitecore
Slide 9

10. Enterprise Services: Customer Success Story
Tarazz.com.au is an online shopping
portal offering access to a range of
global fashion products
 Tarazz looked to enhance their
web platform to handle growing
traffic volumes and provide a
superior customer experience
 Melbourne IT’s application
profiling work helped identify
performance issues and allowed
Tarazz to resolve site problems
and traffic bottlenecks
Slide 10

11. Our People
Melbourne IT has a diverse and highly
skilled workforce of 400+ employees in
Australia & New Zealand
 Melbourne IT is committed to
ensuring that its employees work in
an environment that is open,
friendly, challenging and free of
discrimination, harassment and
bullying
 Our Values





Slide 11
Integrity
Excellence
Collaboration
Innovation
Commercial Discipline

12. What Our Team Says
“Melbourne IT has given me the support
and training to progress from our front-line
call centre to become part of our Training
team and travel to other countries to train
our fantastic employees”
Kieran, Customer Support
“The one thing I always love is
working with such great people”
“As a technical lead, it's great to work for a
company that lets you define the future of
your own technology stack”
Matt, IT Services
Janiece, Project Management
“There's constantly new challenges here
which is not only motivating, but it means
I'm always learning”
Alison, Human Resources
Slide 12

13. Office Locations
Melbourne
Level 3, 469 La Trobe St
Melbourne VIC 3000
+61 3 8624 2300
Brisbane
Level 7, 100 Wickham St
Fortitude Valley QLD 4006
+61 7 3230 7201
Sydney
Level 14, 111 Elizabeth St
Sydney NSW 2000
+61 2 8223 3000
Wellington
Level 11, 40 Mercer St
Wellington New Zealand
+64 4 473 4567
Slide 13

14. Introducing Melbourne IT
Corporate Overview – November 2013