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Clusters in Creative Industries in Europe
Development of a framework to measure outcomes and impact of
creative cluster initatives



Dr. Sonja Kind, Dr. Gerd Meier zu Köcker
iit – Institute for Innovation and Technology




Berlin, September 6th 2012
Agenda




• Presentation

• Workshop




                 2
Sources of Innovation

       External Sources                       Internal Sources




                      Source: IBM CEO Study


                                                                 3
Added-values Provided by the Cluster Approach

•   Bundling regional competences of industry, academia and policy
•   Matching with internal or external partners
•   Stimulation of innovations processes between different actors
•   Collaborative product development / technology transfer
•   Project fund acquisition / fund raising
•   Information and experience exchange between the members
•   Training, education and recruiting
•   Support regarding internationalisation
•   Entrepreneurial support


These added-values are especially relevant for SMEs

                                                                    4
                                                                        4
Main Types of Actors Gathered in a Cluster




                                             5
Main Level of Intervention




                                6
      Source: VDI/VDE-IT 2010
Current Trends in European Cluster Policy
Cluster management organisations can considerably increase the impact of the cluster
approach




                      Cluster management excellence is high on the agenda within
                      Europe                                                           7
The EU Strives towards a „New Strategy for Globally Competitive
Clusters and Networks“
Current discussion on cluster management excellence in Europe




Cluster managements play a decisive          Key factors to stimulate cluster excellence
role for the cluster‘s success
                                             The key is an excellent cluster management
•Relevance of the cluster management
has been underestimated over years               •   Existence and implementation of a
                                                     strategy for the further development of
                                                     the cluster
•After having initiated many cluster             •   Provision of professional services
initiatives recent years, the EU now is              that address the needs of the cluster
focussing on improving the excellence                members through the cluster
of clusters.                                         management
                                                 •   Sustainable financing of the cluster
                                                     management organisation and
                                                     appropriate staffing of the organisation



       Source: ECEI
                                                                                                8
Active Cluster Managements Tend to Provide Higher Impact on
Competitiveness of SME




                                                              9
Aim of the Study



•   To describe and compare clusters in cultural and creative industries with clusters from other
    industries

•   To develop a framework to measure outcomes and impact of cluster initiatives in the field of
    creative and cultural industries (CCI) throughout Europe.


Working thesis
• On one hand CCI clusters have some specific key features – like clusters in industries, too.
  On the other side CCI cluster are similar to other clusters.

•   Currently available frameworks to measure output, outcome and impact of non-CCI clusters
    are applicable to clusters from CCI (with minor adjustments).




                                                                                                    10
Developing a Framework to Measure Outcomes and Impact of
Clusters in the Field of Creative and Cultural Industries (CCI)




                                                                  11
Developing a Framework to Measure Outcomes and Impact of
Clusters in the Field of Creative and Cultural Industries (CCI)




 Describing and comparing clusters in cultural and creative industries with
   clusters from other industries




                                                                              12
Key Issues and Challenges to stimulate CCI clusters

        Cross-cutting nature         Work forms and business models                Innovation




      Access to financing

                                                 CCI                        Framework conditions




                                        Key issues and
                                         challenges…

                                                                                  Main drivers
 Industry and Business structure      …each of which are
• Interdependency between major       characteristic to CCI           • Intrinsic motivation to create
  and small enterprises                                                 idealistic goals
• High share of small businesses
                                       but not necessarily            • Less profit-oriented and lack of
• High share of freelancer                 exclusive.                   business orientation
                                                                      • Non-linear employment histories
• High share of semi-professionals
• High share of women                                                                                      13
Comparison of CCI to non-CCI Clusters
- Similarities and Differences -




•   Data sets were taken from a Pan-European cluster database, containing more than
    250 Clusters (incl. 16 CCIs)

•   Internationally recognised indicators were used to describe and compare clusters and
    their organisations




                                                                                           14
Selection of CCI Clusters Regarded in the Benchmarking Portfolio

 CCI Cluster                                                          Country
 Cluster Druck und Printmedien                                        Germany
 Cluster audiovisuelle Medien                                         Germany
 Baden-Württemberg Connected e.V.                                     Germany
 Virtual Dimension Center Fellbach                                    Germany
 Innovative Experiences                                               Norway
 DIGIBUSINESS Finland                                                 Finland
 InViO - Innovation network for knowledge-based experience economy    Denmark
 Animation Hub                                                        Denmark
 Danish Sound Technology Network                                      Denmark
 Innovation Network for Lifestyle, Home and Clothing                  Denmark
 Mazovian Printing and Advertising Cluster - COLOURFUL VALLEY         Poland



                 Total number of CCI cluster data available for the
                 comparative investigations: 16


                                                                                15
Are They really Different? Comparison of CCI to non-CCI Clusters.



 Is it possible to adapt and apply the same frameworks for evaluation and impact assessment of
 clusters from other industries to CCI clusters?

 Or does the specificity and diversity of CCI demand for unique or even individual frameworks for
 each CCI sector?


 Our analysis aimed at the comparison of CCI clusters to other clusters:
      •   What do clusters in CCI have in common with clusters from other industries?
      •   If they are different, in what respect do they differ?
      •   Are there any patterns, which are more characteristic for clusters from CCI?
      •   Does the cluster management of clusters in CCI clusters operate differently compared to
          cluster managements from other industries?



                                                                                                    16
Results of cluster comparison




                                17
Survey of some Structural Factors of Clusters

             Structural                        Creative                                                                Materials/
                                                                  Biotech             ICT            Food                                    Production             Average
              Factors                         Industries                                                               Chemistry
  Year of the cluster
                                                  2006              2005             2004             2003                2005                    2003                2005
  management’s emergence
  Number of committed
                                                    75               70               95               80                   90                     60                   70
  members / key actors
  Regional concentration                          75 %              96 %             90 %            80 %                 75 %                    90 %                90 %
  Driving force within the
                                                   4,0              2,85             3,62             3,82                 3,81                    4,0                 3,72
  cluster1
  Degree of specialization of the
                                                   3,4               2,8              2,7              3,5                  3,4                    2,8                 n. a.
  cluster2
  Legal form of the cluster3                      88 %              88 %             77 %            55 %                 83 %                    72 %                77 %

  Decentralised governance                        38 %              31 %             60 %            33 %                 27 %                    44 %                38 %
  Public funding rate of the
                                                  62 %              88 %             66 %            64 %                 60 %                    50 %                61 %
  cluster management
  Strategy and strategic
                                                   4,4               3,3              4,6              3,8                  4,7                    4,6                 4,1
  planning of the cluster4
  Number of values clearly
                                                     2                5                2                1                    2                      1                    2
  diverging from the average
1 Scale 1: only research driven, 2: mainly research driven, 3: half-half, 4: mainly industry driven, 5: only industry driven.
2 Scale 1: highly specialised, 2 specialisation given, 3: specialisation partly given, 4: broad scope (specialisation not real given), 5: very broad scope (no specialisation at all).
3 Percentage of clusters belonging to a given technological domain having a certain given form.                                                                             18
4 Percentage of clusters having a more decentralised governance in place.
Survey of some Structural Factors of Clusters

          Structural
                               Creative industries
           Factors
Age of the cluster
                            CCI clusters do not tend to be younger (or older).
management
Number of committed         CCI clusters do not stand out in terms of size. CCI clusters show a slightly higher than
members / key actors        average number of committed participants.
         CCI Clusters differ with regard to someregionally agglomerated than other clusters.
Regional concentration      CCI clusters are significantly less
                                                                   structural factors,
Driving force but only in some regards that are not limited to CCI
              within the
                            CCI clusters are strongly driven by industry partners.
cluster
Degree of specialization of
                            CCI clusters do not tend to be particularly specialized.
the cluster
Legal form of the cluster   CCI clusters strongly tend to a dedicated legal form.
Decentralised governance    CCI clusters slightly tend towards more centralized governance structures.
Public funding rate of the  CCI clusters receive an average amount of public money compared to other clusters.
cluster management          They are neither more nor less dependent from public money than others.
Strategy and strategic      CCI clusters put strong emphasis on strategy development and its implementation (as
planning of the cluster     the majority of the other clusters does).
Number of values clearly    CCI clusters diverge in only two aspects (the average is two, biotech clusters diverged
diverging from the average in five aspects).

                                                                                                                 19
Pattern of Main Objectives of Clusters from Different Industries




                                                                   20
Example: Intensity and Spectrum of Services is Similar
Intensity of services in service categories offered by cluster management
organisations (high index values stand for high intensity of services offered)

                                                               Acquisition of external funds
                                                                        4.00

                                                                        3.50   Composite
                                                                               Service
                                                                        3.00   Indicator
                                                                                                        Collaborative products and
                            Internationalisation                        2.50
                                                                                                         technology development
                                                                        2.00

                                                                        1.50

                                                                        1.00

                                                                        0.50

                                                                        0.00


         Matchmaking and networking with                                                                        Information and experience
               external partners                                                                                    exchange -internal-




                                     Entrepreneurial support                                   Human development



                         Biotechnology                           New Materials and chemistry             Production and engineering

                         Information and communication           Food industry (non-biotech)             Creative Industries                 21
CCI Cluster Managements only Show some Unique Patterns
Summary of comparing cluster management services




                                                         22
Workshop
Developing a framework to measure outcomes and impact of
clusters in the field of creative and cultural industries (CCI)




                                                                  23
What Can Be Measured / Assessed



Cluster actors                        Framework Conditions
• Intensity of co-operation           - Coherence and objectives of cluster
• Competitiveness                       policy

• Turnover / profit / employees       - Economic and structural framework
                                        conditions
• Innovation capabilities
                                      - Links between cluster policy and
• Internationalization                  other innovation support measures
• ……                                  - ….


                                      Performance of cluster organisations
                                      -Strategy and implementation
                                      -Main objective and how to be fulfilled
                                      -Staff
                                      -Financial sustainability
                                      -Services and added values
                                      -…..



                                                                                24
            Source: VDI/VDE-IT 2010
ECEI – European Cluster Management Excellence Initiative




                                         Development of indicators
                                                 for assessing the
                                              cluster management
                                                        Excellence

                                                 Working Group 2




                                                      European Commission
                   www.cluster-excellence.eu          Enterprise and Industry   25
Key Dimension to Assess Cluster Managements According to ECEI



  STRUCTURE OF THE CLUSTER


  CLUSTER MANAGEMENT, GOVERNANCE AND STRATEGY OF THE CLUSTER
  ORGANISATION


  FINANCING OF CLUSTER ORGANISATION


  SERVICES PROVIDED BY THE CLUSTER ORGANISATION (SPECTRUM AND INTENSITY)

  CONTACT AND INTERACTION WITH RELEVANT PLAYERS


   ACHIEVEMENTS AND RECOGNITION OF THE CLUSTER ORGANISATION




                                                                       26
Key Dimensions and Indicators I/III

      Dimension: STRUCTURE OF THE CLUSTER
      •   Age of the cluster organisation
      •   Legal form of the cluster organisation

      •   Nature of the cluster: driving forces

      •   Nature of the cluster: degree of specialisation
      •   Composition of the cluster participants (committed participants)
      •   Geographical concentration of the cluster participants (committed participants)
      •   Utilisation of regional growth potential
      •   International participants of the cluster
      •   Nature of cooperation between cluster participants

      Dimension: CLUSTER MANAGEMENT, GOVERNANCE AND STRATEGY OF THE CLUSTER ORGANI-
      SATION
      •   Clear definition of the roles of the cluster manager / implementation of a governing body / degree of involvement of
          the participants of the cluster in the decision making
      •   Number of cluster participants per employee (full-time equivalents) of the cluster organisation
      •   Human resource competences and development in the cluster organisation
      •   Strategic planning and implementation processes
      •   Thematic and geographical priorities of the cluster strategy

                                                                                                                                 27
Key Dimensions and Indicators II/III

       Dimension: FINANCING OF THE CLUSTER MANAGEMENT
       •   Share of different financial sources (public funding, chargeable services, membership fees and other private sources)
           in the total budget of the cluster organisation in relation to the age of the cluster
       •   Financial sustainability of the cluster organisation

       Dimension: SERVICES PROVIDED BY THE CLUSTER ORGANISATION (SPECTRUM AND INTENSITY)
       •   Acquisition of third party funding
       •   Collaborative technology development, technology transfer or R&D without third party funding
       •   Matchmaking and exchange of experience among participants
       •   Development of human resources
       •   Development of entrepreneurship
       •   Matchmaking and networking with external partners / promotion of cluster location
       •   Internationalisation of cluster participants

       Dimension: CONTACTS AND INTERACTION WITH RELEVANT PLAYERS
       •   Regular contacts with cluster participants
       •   Integration of the cluster management organization in the local and national system of innovation
       •   Customer and membership satisfaction




                                                                                                                                   28
Key Dimensions and Indicators III/III

    Dimension: ACHIEVEMENTS AND RECOGNITION OF THE CLUSTER ORGANISATION
    •   Number of external cooperation requests received by the cluster organisation
    •   Institutional origin of external cooperation requests
    •   Geographical origin of external cooperation requests
    •   Characteristics of cooperation with other international clusters
    •   Visibility in the press
    •   Impact of the work of the cluster organisation on R&D activities of the cluster participants
    •   Impact of the work of the cluster organisation on business activities of the cluster participants
    •   Impact of the business-oriented services of the cluster organisation on SME participants
    •   Degree of internationalisation of cluster participants
    •   Effect of the work of the cluster organisation on international activities of the cluster participants




                                                                                                                 29
Developing a Framework to Measure Outcomes and Impact of
Clusters in the Field of Creative and Cultural Industries (CCI)




                                                                  30
Group Working: Assessing the Suitability of Existing Indicators
Example

 Procedure
 •Each of you has 3 green and 3 red stickers which should be sticked on the flip charts.
 •The stickers are considered for rating:
      • green = indicator is well applicable for CCI cluster issues
      • red = indicator seems not to be suitable for CCI cluster issues

                                                                     Rating


       Indicators / criteria

                                                                 +            -

       Cluster Management, Governance and Structure
       Number of cluster participants per employee (full-time
       equivalents) of the cluster organisation




                                                                                           31
Group Working: Assessing the Suitability of Existing Indicators



 Set of indicators asessing
 •cluster policy
                                                                  Cluster policy
 •the coherence and objectives of cluster policy
 •the strategy and future design of cluster policy
 •the objectives of clusters and cluster managenements
 •the performance of cluster managements                      Cluster initiatives and
                                                              cluster management
 •the impact of cluster initiatives and cluster managements




                                                                                        32
Thank you very much for your attention!




                                          33

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Creative and cultural clusters

  • 1. Clusters in Creative Industries in Europe Development of a framework to measure outcomes and impact of creative cluster initatives Dr. Sonja Kind, Dr. Gerd Meier zu Köcker iit – Institute for Innovation and Technology Berlin, September 6th 2012
  • 3. Sources of Innovation External Sources Internal Sources Source: IBM CEO Study 3
  • 4. Added-values Provided by the Cluster Approach • Bundling regional competences of industry, academia and policy • Matching with internal or external partners • Stimulation of innovations processes between different actors • Collaborative product development / technology transfer • Project fund acquisition / fund raising • Information and experience exchange between the members • Training, education and recruiting • Support regarding internationalisation • Entrepreneurial support These added-values are especially relevant for SMEs 4 4
  • 5. Main Types of Actors Gathered in a Cluster 5
  • 6. Main Level of Intervention 6 Source: VDI/VDE-IT 2010
  • 7. Current Trends in European Cluster Policy Cluster management organisations can considerably increase the impact of the cluster approach Cluster management excellence is high on the agenda within Europe 7
  • 8. The EU Strives towards a „New Strategy for Globally Competitive Clusters and Networks“ Current discussion on cluster management excellence in Europe Cluster managements play a decisive Key factors to stimulate cluster excellence role for the cluster‘s success The key is an excellent cluster management •Relevance of the cluster management has been underestimated over years • Existence and implementation of a strategy for the further development of the cluster •After having initiated many cluster • Provision of professional services initiatives recent years, the EU now is that address the needs of the cluster focussing on improving the excellence members through the cluster of clusters. management • Sustainable financing of the cluster management organisation and appropriate staffing of the organisation Source: ECEI 8
  • 9. Active Cluster Managements Tend to Provide Higher Impact on Competitiveness of SME 9
  • 10. Aim of the Study • To describe and compare clusters in cultural and creative industries with clusters from other industries • To develop a framework to measure outcomes and impact of cluster initiatives in the field of creative and cultural industries (CCI) throughout Europe. Working thesis • On one hand CCI clusters have some specific key features – like clusters in industries, too. On the other side CCI cluster are similar to other clusters. • Currently available frameworks to measure output, outcome and impact of non-CCI clusters are applicable to clusters from CCI (with minor adjustments). 10
  • 11. Developing a Framework to Measure Outcomes and Impact of Clusters in the Field of Creative and Cultural Industries (CCI) 11
  • 12. Developing a Framework to Measure Outcomes and Impact of Clusters in the Field of Creative and Cultural Industries (CCI) Describing and comparing clusters in cultural and creative industries with clusters from other industries 12
  • 13. Key Issues and Challenges to stimulate CCI clusters Cross-cutting nature Work forms and business models Innovation Access to financing CCI Framework conditions Key issues and challenges… Main drivers Industry and Business structure …each of which are • Interdependency between major characteristic to CCI • Intrinsic motivation to create and small enterprises idealistic goals • High share of small businesses but not necessarily • Less profit-oriented and lack of • High share of freelancer exclusive. business orientation • Non-linear employment histories • High share of semi-professionals • High share of women 13
  • 14. Comparison of CCI to non-CCI Clusters - Similarities and Differences - • Data sets were taken from a Pan-European cluster database, containing more than 250 Clusters (incl. 16 CCIs) • Internationally recognised indicators were used to describe and compare clusters and their organisations 14
  • 15. Selection of CCI Clusters Regarded in the Benchmarking Portfolio CCI Cluster Country Cluster Druck und Printmedien Germany Cluster audiovisuelle Medien Germany Baden-Württemberg Connected e.V. Germany Virtual Dimension Center Fellbach Germany Innovative Experiences Norway DIGIBUSINESS Finland Finland InViO - Innovation network for knowledge-based experience economy Denmark Animation Hub Denmark Danish Sound Technology Network Denmark Innovation Network for Lifestyle, Home and Clothing Denmark Mazovian Printing and Advertising Cluster - COLOURFUL VALLEY Poland Total number of CCI cluster data available for the comparative investigations: 16 15
  • 16. Are They really Different? Comparison of CCI to non-CCI Clusters. Is it possible to adapt and apply the same frameworks for evaluation and impact assessment of clusters from other industries to CCI clusters? Or does the specificity and diversity of CCI demand for unique or even individual frameworks for each CCI sector? Our analysis aimed at the comparison of CCI clusters to other clusters: • What do clusters in CCI have in common with clusters from other industries? • If they are different, in what respect do they differ? • Are there any patterns, which are more characteristic for clusters from CCI? • Does the cluster management of clusters in CCI clusters operate differently compared to cluster managements from other industries? 16
  • 17. Results of cluster comparison 17
  • 18. Survey of some Structural Factors of Clusters Structural Creative Materials/ Biotech ICT Food Production Average Factors Industries Chemistry Year of the cluster 2006 2005 2004 2003 2005 2003 2005 management’s emergence Number of committed 75 70 95 80 90 60 70 members / key actors Regional concentration 75 % 96 % 90 % 80 % 75 % 90 % 90 % Driving force within the 4,0 2,85 3,62 3,82 3,81 4,0 3,72 cluster1 Degree of specialization of the 3,4 2,8 2,7 3,5 3,4 2,8 n. a. cluster2 Legal form of the cluster3 88 % 88 % 77 % 55 % 83 % 72 % 77 % Decentralised governance 38 % 31 % 60 % 33 % 27 % 44 % 38 % Public funding rate of the 62 % 88 % 66 % 64 % 60 % 50 % 61 % cluster management Strategy and strategic 4,4 3,3 4,6 3,8 4,7 4,6 4,1 planning of the cluster4 Number of values clearly 2 5 2 1 2 1 2 diverging from the average 1 Scale 1: only research driven, 2: mainly research driven, 3: half-half, 4: mainly industry driven, 5: only industry driven. 2 Scale 1: highly specialised, 2 specialisation given, 3: specialisation partly given, 4: broad scope (specialisation not real given), 5: very broad scope (no specialisation at all). 3 Percentage of clusters belonging to a given technological domain having a certain given form. 18 4 Percentage of clusters having a more decentralised governance in place.
  • 19. Survey of some Structural Factors of Clusters Structural Creative industries Factors Age of the cluster CCI clusters do not tend to be younger (or older). management Number of committed CCI clusters do not stand out in terms of size. CCI clusters show a slightly higher than members / key actors average number of committed participants. CCI Clusters differ with regard to someregionally agglomerated than other clusters. Regional concentration CCI clusters are significantly less structural factors, Driving force but only in some regards that are not limited to CCI within the CCI clusters are strongly driven by industry partners. cluster Degree of specialization of CCI clusters do not tend to be particularly specialized. the cluster Legal form of the cluster CCI clusters strongly tend to a dedicated legal form. Decentralised governance CCI clusters slightly tend towards more centralized governance structures. Public funding rate of the CCI clusters receive an average amount of public money compared to other clusters. cluster management They are neither more nor less dependent from public money than others. Strategy and strategic CCI clusters put strong emphasis on strategy development and its implementation (as planning of the cluster the majority of the other clusters does). Number of values clearly CCI clusters diverge in only two aspects (the average is two, biotech clusters diverged diverging from the average in five aspects). 19
  • 20. Pattern of Main Objectives of Clusters from Different Industries 20
  • 21. Example: Intensity and Spectrum of Services is Similar Intensity of services in service categories offered by cluster management organisations (high index values stand for high intensity of services offered) Acquisition of external funds 4.00 3.50 Composite Service 3.00 Indicator Collaborative products and Internationalisation 2.50 technology development 2.00 1.50 1.00 0.50 0.00 Matchmaking and networking with Information and experience external partners exchange -internal- Entrepreneurial support Human development Biotechnology New Materials and chemistry Production and engineering Information and communication Food industry (non-biotech) Creative Industries 21
  • 22. CCI Cluster Managements only Show some Unique Patterns Summary of comparing cluster management services 22
  • 23. Workshop Developing a framework to measure outcomes and impact of clusters in the field of creative and cultural industries (CCI) 23
  • 24. What Can Be Measured / Assessed Cluster actors Framework Conditions • Intensity of co-operation - Coherence and objectives of cluster • Competitiveness policy • Turnover / profit / employees - Economic and structural framework conditions • Innovation capabilities - Links between cluster policy and • Internationalization other innovation support measures • …… - …. Performance of cluster organisations -Strategy and implementation -Main objective and how to be fulfilled -Staff -Financial sustainability -Services and added values -….. 24 Source: VDI/VDE-IT 2010
  • 25. ECEI – European Cluster Management Excellence Initiative Development of indicators for assessing the cluster management Excellence Working Group 2 European Commission www.cluster-excellence.eu Enterprise and Industry 25
  • 26. Key Dimension to Assess Cluster Managements According to ECEI STRUCTURE OF THE CLUSTER CLUSTER MANAGEMENT, GOVERNANCE AND STRATEGY OF THE CLUSTER ORGANISATION FINANCING OF CLUSTER ORGANISATION SERVICES PROVIDED BY THE CLUSTER ORGANISATION (SPECTRUM AND INTENSITY) CONTACT AND INTERACTION WITH RELEVANT PLAYERS ACHIEVEMENTS AND RECOGNITION OF THE CLUSTER ORGANISATION 26
  • 27. Key Dimensions and Indicators I/III Dimension: STRUCTURE OF THE CLUSTER • Age of the cluster organisation • Legal form of the cluster organisation • Nature of the cluster: driving forces • Nature of the cluster: degree of specialisation • Composition of the cluster participants (committed participants) • Geographical concentration of the cluster participants (committed participants) • Utilisation of regional growth potential • International participants of the cluster • Nature of cooperation between cluster participants Dimension: CLUSTER MANAGEMENT, GOVERNANCE AND STRATEGY OF THE CLUSTER ORGANI- SATION • Clear definition of the roles of the cluster manager / implementation of a governing body / degree of involvement of the participants of the cluster in the decision making • Number of cluster participants per employee (full-time equivalents) of the cluster organisation • Human resource competences and development in the cluster organisation • Strategic planning and implementation processes • Thematic and geographical priorities of the cluster strategy 27
  • 28. Key Dimensions and Indicators II/III Dimension: FINANCING OF THE CLUSTER MANAGEMENT • Share of different financial sources (public funding, chargeable services, membership fees and other private sources) in the total budget of the cluster organisation in relation to the age of the cluster • Financial sustainability of the cluster organisation Dimension: SERVICES PROVIDED BY THE CLUSTER ORGANISATION (SPECTRUM AND INTENSITY) • Acquisition of third party funding • Collaborative technology development, technology transfer or R&D without third party funding • Matchmaking and exchange of experience among participants • Development of human resources • Development of entrepreneurship • Matchmaking and networking with external partners / promotion of cluster location • Internationalisation of cluster participants Dimension: CONTACTS AND INTERACTION WITH RELEVANT PLAYERS • Regular contacts with cluster participants • Integration of the cluster management organization in the local and national system of innovation • Customer and membership satisfaction 28
  • 29. Key Dimensions and Indicators III/III Dimension: ACHIEVEMENTS AND RECOGNITION OF THE CLUSTER ORGANISATION • Number of external cooperation requests received by the cluster organisation • Institutional origin of external cooperation requests • Geographical origin of external cooperation requests • Characteristics of cooperation with other international clusters • Visibility in the press • Impact of the work of the cluster organisation on R&D activities of the cluster participants • Impact of the work of the cluster organisation on business activities of the cluster participants • Impact of the business-oriented services of the cluster organisation on SME participants • Degree of internationalisation of cluster participants • Effect of the work of the cluster organisation on international activities of the cluster participants 29
  • 30. Developing a Framework to Measure Outcomes and Impact of Clusters in the Field of Creative and Cultural Industries (CCI) 30
  • 31. Group Working: Assessing the Suitability of Existing Indicators Example Procedure •Each of you has 3 green and 3 red stickers which should be sticked on the flip charts. •The stickers are considered for rating: • green = indicator is well applicable for CCI cluster issues • red = indicator seems not to be suitable for CCI cluster issues Rating Indicators / criteria + - Cluster Management, Governance and Structure Number of cluster participants per employee (full-time equivalents) of the cluster organisation 31
  • 32. Group Working: Assessing the Suitability of Existing Indicators Set of indicators asessing •cluster policy Cluster policy •the coherence and objectives of cluster policy •the strategy and future design of cluster policy •the objectives of clusters and cluster managenements •the performance of cluster managements Cluster initiatives and cluster management •the impact of cluster initiatives and cluster managements 32
  • 33. Thank you very much for your attention! 33