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Crisis Round the Corner
Presented By:
Meghna Verma
Indian Institute of Management, Lucknow
Presentation Plan
• What CRISIS?
• What does crisis in our scenario means?
• Response to crisis
What CRISIS?
“Twenty years from now, the world will need millions of new business
professionals, engineers, doctors, IT specialists, scientific researches, technicians,
teachers, plumbers and nurses. Twenty years from now, we may not have them”
-Jean Charest, Premier of Quebec, Canada

An era of ‘ Global Talent Scarcity’
Huge gap between Demand & Supply of Talent
Roots of the CRISIS
• Roots of this crisis is different in the two
economies.
In most of developed economies
• Retirement of Baby boomers
In developing economies
• Despite large number of young workforce, crisis
is due to lower skill levels
What Does This Crisis Means for Us?
Asia-Pacific: % Having Difficulty Filling
Jobs

India’s: % having difficulty filing jobs: 48%

Source: Manpower Group: 2012 Talent Shortage Survey Research Results
India: Top 10 Jobs Employers are
Having Difficulty in Filling

Source: Manpower Group: 2012 Talent Shortage Survey Research Results
The Indian Workforce Scenario
• The Gen-Y dominance
Issue to be Addressed

Low
employability
skills

Changing
expectations of
Gen-Y workforce
What Gen-Y Desires?
•
•
•
•
•
•
•
•

Skill recognition resources
Employer Brand Value proposition
Accessible Talent Borders
Diversity
Inspiring work environment
Virtual mobility
Lifelong learning opportunities
Work-life flexibility

Source: Deloitte: Generation Y: Changing the face of manufacturing
Source: Boston Consulting group
Manufacturing Sector Projected Job
Growth Rate (India)
Jobs

CAGR (2010-2020)

Total demand

0-2%

Legislators, Senior Officials & Managers

2%

Professionals

>4%

Technicians & associated professionals

0-2%

Clerks

0-2%

Service & sales or worker

>4 %

Craft and related workers

0-2%

Other occupations without talent focus

0-2%

Demand trends for professionals in manufacturing are expected to exceed 4%
CAGR across country types, with developing countries peeking more than 10%
CAGR.
Source: Laborsta: OEDC: Boston Scientific Group
Combining the Scenarios
• There is going to be a Talent Scarcity, leading to
Talent warfare.
• Companies and nations would be competing for
the best talent
• Skills needed for the business by 2020 and
beyond needs to be developed today
• Shift in workforce demographics, has changed the
employee expectations
• Companies needs to match up these expectations
to grab the best and the brightest
Response to Crisis

BCG seven responses to Global Talent
Crisis
Introduce Strategic Workforce Planning
Define job families and future critical
skills
Model workforce supply and demand
with a 5 to 10 year planning horizon
Undertake a gap analysis to uncover
potential shortages and surpluses
Link workforce planning to the
company’s business strategy
Systematically determine actions from gap analysis;
develop skills database for potential job rotations
Inform employees of the skills they will need in
future growth areas
Ease Migration
Establish multilingual and virtual company
presence beyond national borders and
neighboring countries
Seek expertise in immigrant pools while
investing in the development of current
employees
Recruit beyond national borders and
neighboring countries

Brand your company as “talent friendly”
Foster a migration- friendly culture
Foster Brain Circulation
Offer generous return packages to highly skilled
people and relocation assistance, including
spouse career services and child care programs
Keep your talent mobile through: Horizontal and
vertical mobility within the company
International assignments
Job rotation
Encourage employees to take short- term
assignments or sabbaticals abroad

Encourage foreign employees to build
relationships with potential partners
businesses in their home countries
Develop a Talent “trellis’
“Step into the talent’s shoes” to understand what
diverse talented employees seek (compensation,
organizational flexibility, meaningfulness of business,
etc)
Develop long term retention strategies to retain
scarce talent
Provide a variety of development opportunities,
such as virtual/cultural training, entrepreneurial
training, peer-to-peer learning and lifelong learning
Ensure horizontal and vertical mobility
Build an international profile and use web 2.0/social
media to attract, recruit and retain scarce resource
Encourage Temporary Mobility & Virtual
Work
Introduce flexible work arrangements
Explore virtual work opportunities for
employees abroad
Set up rotation programmes and shortterm assignment between business
units and geographies
Foster virtual recruiting events and
activities
Extend the Talent Pool
Create a presence for the company brand
at universities locally and internationally
Display cultural sensitivity in targeting
minorities and women
Give employees support to contribute
part-time as they raise families
Engage retires(your own or those of
other companies) to mentor, consult or
complete short term assignments
Recruit from other industries’ pool with
similar skill sets
Increase Employability
Make education a priority of the CSR agenda

Offer internship and vocational training
opportunities
Offer certified training opportunities beyond
current job and educational leaves to foster up
skilling
Engage with academia and government to
equip talent with a balance of theoretical and
practical skills
References
• Manpower solutions: 2012 Talent Shortage Survey Research
Results
• World economic forum and BCG Report: Global Talent Riskseven response(2011)
• Deloitte : Managing the Talent Crisis in Global Manufacturing
Thank You
Questions?

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Global Talent Crisis

  • 1. Crisis Round the Corner Presented By: Meghna Verma Indian Institute of Management, Lucknow
  • 2. Presentation Plan • What CRISIS? • What does crisis in our scenario means? • Response to crisis
  • 3. What CRISIS? “Twenty years from now, the world will need millions of new business professionals, engineers, doctors, IT specialists, scientific researches, technicians, teachers, plumbers and nurses. Twenty years from now, we may not have them” -Jean Charest, Premier of Quebec, Canada An era of ‘ Global Talent Scarcity’ Huge gap between Demand & Supply of Talent
  • 4. Roots of the CRISIS • Roots of this crisis is different in the two economies. In most of developed economies • Retirement of Baby boomers In developing economies • Despite large number of young workforce, crisis is due to lower skill levels
  • 5. What Does This Crisis Means for Us?
  • 6. Asia-Pacific: % Having Difficulty Filling Jobs India’s: % having difficulty filing jobs: 48% Source: Manpower Group: 2012 Talent Shortage Survey Research Results
  • 7. India: Top 10 Jobs Employers are Having Difficulty in Filling Source: Manpower Group: 2012 Talent Shortage Survey Research Results
  • 8. The Indian Workforce Scenario • The Gen-Y dominance
  • 9. Issue to be Addressed Low employability skills Changing expectations of Gen-Y workforce
  • 10. What Gen-Y Desires? • • • • • • • • Skill recognition resources Employer Brand Value proposition Accessible Talent Borders Diversity Inspiring work environment Virtual mobility Lifelong learning opportunities Work-life flexibility Source: Deloitte: Generation Y: Changing the face of manufacturing Source: Boston Consulting group
  • 11. Manufacturing Sector Projected Job Growth Rate (India) Jobs CAGR (2010-2020) Total demand 0-2% Legislators, Senior Officials & Managers 2% Professionals >4% Technicians & associated professionals 0-2% Clerks 0-2% Service & sales or worker >4 % Craft and related workers 0-2% Other occupations without talent focus 0-2% Demand trends for professionals in manufacturing are expected to exceed 4% CAGR across country types, with developing countries peeking more than 10% CAGR. Source: Laborsta: OEDC: Boston Scientific Group
  • 12. Combining the Scenarios • There is going to be a Talent Scarcity, leading to Talent warfare. • Companies and nations would be competing for the best talent • Skills needed for the business by 2020 and beyond needs to be developed today • Shift in workforce demographics, has changed the employee expectations • Companies needs to match up these expectations to grab the best and the brightest
  • 13. Response to Crisis BCG seven responses to Global Talent Crisis
  • 14. Introduce Strategic Workforce Planning Define job families and future critical skills Model workforce supply and demand with a 5 to 10 year planning horizon Undertake a gap analysis to uncover potential shortages and surpluses Link workforce planning to the company’s business strategy Systematically determine actions from gap analysis; develop skills database for potential job rotations Inform employees of the skills they will need in future growth areas
  • 15. Ease Migration Establish multilingual and virtual company presence beyond national borders and neighboring countries Seek expertise in immigrant pools while investing in the development of current employees Recruit beyond national borders and neighboring countries Brand your company as “talent friendly” Foster a migration- friendly culture
  • 16. Foster Brain Circulation Offer generous return packages to highly skilled people and relocation assistance, including spouse career services and child care programs Keep your talent mobile through: Horizontal and vertical mobility within the company International assignments Job rotation Encourage employees to take short- term assignments or sabbaticals abroad Encourage foreign employees to build relationships with potential partners businesses in their home countries
  • 17. Develop a Talent “trellis’ “Step into the talent’s shoes” to understand what diverse talented employees seek (compensation, organizational flexibility, meaningfulness of business, etc) Develop long term retention strategies to retain scarce talent Provide a variety of development opportunities, such as virtual/cultural training, entrepreneurial training, peer-to-peer learning and lifelong learning Ensure horizontal and vertical mobility Build an international profile and use web 2.0/social media to attract, recruit and retain scarce resource
  • 18. Encourage Temporary Mobility & Virtual Work Introduce flexible work arrangements Explore virtual work opportunities for employees abroad Set up rotation programmes and shortterm assignment between business units and geographies Foster virtual recruiting events and activities
  • 19. Extend the Talent Pool Create a presence for the company brand at universities locally and internationally Display cultural sensitivity in targeting minorities and women Give employees support to contribute part-time as they raise families Engage retires(your own or those of other companies) to mentor, consult or complete short term assignments Recruit from other industries’ pool with similar skill sets
  • 20. Increase Employability Make education a priority of the CSR agenda Offer internship and vocational training opportunities Offer certified training opportunities beyond current job and educational leaves to foster up skilling Engage with academia and government to equip talent with a balance of theoretical and practical skills
  • 21. References • Manpower solutions: 2012 Talent Shortage Survey Research Results • World economic forum and BCG Report: Global Talent Riskseven response(2011) • Deloitte : Managing the Talent Crisis in Global Manufacturing