Presented at Kodak Global Directions 2013 September 25, 2013

3. The Revolution is Here
Do More w/ Less
Social Collaboration
Speed of Business
BYOD

4. Pervasive Adoption of Social Tools
84% of organizations
have remote workers
Changes how
we work
65%of
companies are
deploying at
least one social
software tool
Always on --
Consumers use
an average of 4devices every day
20% expect
a response
within one hour
via social media
Rise of the social
consumer
44% of
consumers
complain via
social media
Humans have an intrinsic
drive to engage and
connect
We organize into
communities to get things
done - at home, and at work
Modern social capabilities
remove the barriers of
geography and time

5. enhancing

6. The Value of Enterprise Social
Business
Agility
Employee
Engagement
Team
Collaboration
Connected
Organization

7. 7
Why won’t
this one fit?

8. Why Training Alone Is Not Working

9. Sustainable Adoption Goals

10. 5 Steps to Sustainable Adoption

12. It’s All About Business Value
Expedite Innovation
Facilitate Engagement
Financial Gains
$

13. Social is about
empowering
bottom-up
organization
Individuals | Communities | Groups
to make
top-down
business goals
successful
Increase Revenue | Lower Costs | Reduce Turnover

15. Identify solutions, don’t showcase features

16. Go After Low Hanging Fruits

17. 17
Prioritize

19. IT Can You Handle This?

20. Engage Key Business Groups
Corporate
Communications
Human
Resources

21. Leverage Existing Resources
Training
Industry Practices
Governance Plan
Use Cases

22. 22

23. Essential Components
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25. What Does
Winning
Look Like?

26. Deliver Contextual User Training

29. Self-Service Support

30. 30

32. Regular Adoption Activities

33. Lather, Rinse, Repeat
Knowledge
Co-Creation
Adoption
Activities
Enterprise Social Journey
Contextual
Training
Business
Solutions
Governance
Executive
Commitment
Relevant
Governance

34. 5 Steps to Sustainable Adoption

35. What Does
It Take
to Win?

36. Resources
Get Started with the SharePoint Use Case Catalog
http://aka.ms/spuc
Check-out Yammer Social Journey Guide
https://about.yammer.com/social-journey
Read the SharePoint Adoption Guide by the experts
http://aka.ms/spadoptwp
Contact Innovative-e to learn more about sustainable adoption
info@innovative-e.com

37. Questions?

38. thank
you
thank you