Presented on O'Reilly Media Webcast Nov 14, 2011

1. 5 Deadly Sins of
SharePoint in the Enterprise
Dux Raymond Sy, PMP, MVP

2. Presentation Objectives
 In this presentation, you will learn the 5 deadly sins of SharePoint in the Enterprise
is and how to best avoid them
 Treating governance as a one-time event
 IT leadership abdicating responsibility for information architecture and road mapping
 Treating user adoption & training as an after thought
 Underestimating human resource implications
 Failing to educate and engage executives

3. Meet Dux
 Managing Partner, Innovative-e, Inc.
 SharePoint Server MVP
 Author, SharePoint for Project Management
 Connect with Dux
 E-Mail: dux.sy@innovative-e.com
 Twitter: twitter.com/meetdux
 LinkedIn: meetdux.com/li
 Blog: meetdux.com

4. SharePoint Implementation Continuum

5. Share Roundtable Hot Topics
http://shareconference.com/us/

6. #1 Governance as a One Time Event
 SharePoint Governance is more than just a document
 Importance of SharePoint governance plan in addition to general IT governance
 Balance of collaboration capabilities and their benefits vs organizational requirements
 Ensuring the plan evolves with the business
 Who creates the plan? Who owns the plan? Who enforces the plan?
 Defined roles and responsibilities
 Making governance part of the training process
 Enforcement vs. empowerment approach
 Sample governance plan
 http://spgur.us/IECSPGov

7. #2 Leadership Not Involved in IA
 Inability to find information quickly and easily is one of the biggest frustrations
 Involve business decision makers on information architecture design is critical
 Establish a common language structure can
greatly improve findability
 Having a defined taxonomy strategy and ongoing
management of metadata management
 Understanding how to tag information correctly
 Will out-of-the-box provide sufficient search
capabilities or is a custom solution necessary?
 See IA design guidance
 http://spgur.us/r2Vpv3

8. #3 Training & Adoption an Afterthought
 It is common to see IT take a technology first approach and rollout SharePoint
with little consideration for the user impact
 Engage the business early on – identify and prioritize business solutions
 Always remember the WIIFM user mindset
 Relevant training approach
 Process vs technology focused
 Support mechanism
 See training and adoption resources
 http://spgur.us/8sCiVR
 http://spgur.us/ogHyvq
 http://spgur.us/nXHggs

9. #4 Underestimate Human Resources
 Management overlooks how broad SharePoint is and relies on existing personnel
with little expertise to deliver platform and business solutions
 Various skillsets are needed – not just developer
and or/admin
 Having a SharePoint business analyst is key

10. #5 Failed Exec Education & Engagement
 Common theme among IT departments is that SharePoint doesn’t get enough
executive attention and support
 Executives want the benefits, but fail to make the investments that are necessary
 Lack of understanding of how SharePoint can deliver business value is the culprit
 What are you trying to accomplish and why?
 What is the value? If it is quantifiable, then half the battle is won
 When executives understand the Return portion of the equation, it is much easier
to get them to commit to the Investment side

11. Questions?
E-Mail: dux.sy@innovative-e.com
LinkedIn: meetdux.com/li
Blog: meetdux.com
Twitter: meetdux
http://innovative-e.com/easy

12. Thank You
for Attending