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GETTING WITH THE PROGRAM
@KEVINMRYAN
MOTIVITY MARKETING, INC.
Rethink
Probable
MOTIVITY
2
MOTIVITY MARKETING, INC.
CONTRIBUTION
3
CHATTER
4
How do we fix it?
What’s worse?
What’s evil?
What’s with the arbitrage?
5
MOTIVITY MARKETING, INC. Photo credit: @KevinMRyan
6
MOTIVITY MARKETING, INC. Photo credit: @KevinMRyan
7
MOTIVITY MARKETING, INC. Photo credit: @KevinMRyan
8
MOTIVITY MARKETING, INC.
What the Arbitrage
9
MOTIVITY MARKETING, INC.
10
MOTIVITY MARKETING, INC.
OPTIMIZATION?
0
1
2
3
4
5
6
7
8
9
Media Cost
Profit Margin
Stupid Factor
11
Marketing Automation:
An enabling technology that
allows us to remove people so
we can communicate with people
better
Photo credit: @KevinMRyan
12
Media Automation:
An enabling technology that
allows us to remove the
audience from the audience
reach objective
Photo credit: @KevinMRyan
13
Photo credit: @KevinMRyan
14
MOTIVITY MARKETING, INC.
What’s evil?
15
MOTIVITY MARKETING, INC. Photo credit: Rob’s Twitter Feed
CMO’S & TECHNOLOGY
 Social media &
analytics top
priorities in
deployment
“We are redirecting
money from advertising
to develop and build
CRM systems,”
Source URL: http://ibm.co/mPno3H
MASS TRANSIT
 Moving people and data is a complicated process
Source URL: http://gtnr.it/1aDdTve
MASS TRANSIT
 Strategy is a vestigial tail
Source URL: http://gtnr.it/1aDdTve
19
MOTIVITY MARKETING, INC.
What’s worse?
20
MOTIVITY MARKETING, INC.
EXPERIENCE
 Customers viewed as targets first, advocates second
Source URL: http://ibm.co/mPno3H
PEOPLE OR TRANSACTIONS?
Brand Control
Your Message:
23
Enjoy all the
features of our
Flagship® Suite.
Use our privacy
dividers,
powerports and
tray tables to
create your own
work space and
stay productive
in the air.
Photo credit: @AmericanAir
Brand Control?
My Message:
24
Photo credit:
@KevinMRyan
Brand Control?
THE Message:
If I'm a white noise in your life, if I'm this background
voice that's comforting to know it's there, I could go a
lot farther than I ever could've gone with film. I can go
weird places with you - in the bathroom, on the bus on
the worst plane ride of your life.
You can't demand that the audience do
'appointment viewing' anymore. You have to
make it as easy and accessible as possible.
@ThatKevinSmith25
26
MOTIVITY MARKETING, INC.
What’s right?
Photo credit: @KevinMRyan
MOTIVITY MARKETING, INC. Photo credit: @KevinMRyan
UP TRENDS
Breaking down barriers
Failure factor
Less transacting, more thinking
Audience first
Blending instead of excluding
29
MOTIVITY MARKETING, INC.
How do we fix it?
Photo credit: @KevinMRyan
30
MOTIVITY MARKETING, INC.
What’s going to make it better?
Photo credit: @KevinMRyan
ADVICE
Find connections
Build tech around people
Don’t build tech to avoid people
PARTNER SELECTION FOCUS
Industry knowledge
Channel knowledge
Tactical capabilities
Flexible processes
Capabilities & needs
Communication & reporting
Thought leadership
ADVICE
Think before you buy
Think before you create
Think before you tell the clients
ADVICE
Data isn’t people
Automation isn’t strategy
Don’t panic
DO GOOD
35
BUY MY BOOK
YOU’RE WELCOME!
Contact:
www.motivitymarketing.com
info@MotivityMarketing.com
@KevinMRyan

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Kevin ryanmotivitymarketinggetwiththeprogram