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MD Connect
Medical Online Marketing 101
“Welcome to
                             the Webinar!”




Proprietary & Confidential
Web is #1 source of
                             health related
                             information for
                             consumers versus
                             other sources,
                             (including Doctors)




Proprietary & Confidential
• 4 out of 5 internet users perform a
             health related search
             • 66% search disease specific info
             • 50% search for treatment or
             procedure related




Proprietary & Confidential
• Health is the #3 related activity online behind email use and searching
• Mostly all ages are very active in online health activity


                                   Proprietary & Confidential
Proprietary & Confidential
98.8 Million “unique visitors” looked for
health information in December 2011




 Proprietary & Confidential
Building an
                             expensive Web
                             site isn’t a plan.




Proprietary & Confidential
Paid Search Marketing


Paid ads positions 1-3




                              Paid ads
                              positions
                               4-10+




                         Proprietary & Confidential
Paid Search
                             Marketing (PPC)
                             • Ad position is a function of
                             bid & quality score.
                             • Pay only on clicks
                             • PPC is a profession, invest
                             in learning or hire a pro
                             • Conversions are King




Proprietary & Confidential
Medical PPC Key Word Strategy
• Patient search process is key to ROI
• Local search terms are 50% of volume & biggest ROI
• Intent-Driven “Transactional” Key Word = ROI


                     Proprietary & Confidential
Search Engine
                                                      Optimization
                                                      (SEO)
                                                      • Organic results
                                                      • S.E.R.P. based on the
                                                      Google algorithm (secret)
                                                      • Popularity contest that
                                                      can be very difficult to win




   Natural Results
10 positions on page 1



                         Proprietary & Confidential
SEO Isn’t…                                                 Keeping Track…
     • Ranking for your name                                       • Number of indexed pages
     • Free, overnight, guaranteed                                 • Number of in-links
     • Magic (…but is hard work!)                                  • Web Stats (Google Analytics)
                                                                   • “Organic traffic”
                                                                   • “Bounce rate”
SEO To Do’s…
      • Invest in content (Blog, Video)
      • Claim Google Places
      • Have a good Web site
      • 3-5 local transactional key
        words
      • Analyze vs. other marketing



                                      Proprietary & Confidential
PPC vs. SEO
            Going “all-in” to SEO, leaves a majority of leads on the table.

Metro              Pop.
Area               (‘000)                    Visitors                         Conversions                                  Why?
                                     Paid            Organic             Paid              Organic                               PPC        ORGANIC
                                    (PPC)            (SEO)              (PPC)              (SEO)
Detroit, MI          4,484            76%              24%                65%                35%           Keyword               Local &    Local
                                                                                                           targeting             National
Denver,              2,301            71%              29%                58%                42%
CO                                                                                                         # of Keywords         300-       ~5-10
                                                                                                           that will drive       1000
Boca                 1,216            90%              10%                90%                10%           transaction traffic
Raton, FL
Omaha,                793             80%              20%                73%                27%
NE
Wichita,              583             79%              21%                61%                39%
NE                                                                                                         Your SEO
Roanoke,              290             79%              21%                79%                21%
                                                                                                            Versus:
NE
AVERAGE                               79%              21%                71%                29%


 -All websites have prime organic or paid rankings (#1,#2 or #3 spots) for most major converting,

 localized terms



                                                                              Proprietary & Confidential
Banner Ads
                             • CPC – cost per click
                             • CPM – cost per thousand
                             • Re-Targeting – 10x
                             response
                             • Lower Conversion




Proprietary & Confidential
Facebook
                             • Create a business page
                             (Timeline – March 2012)
                             • Content 3xs per week
                             • Content v. “Selling”
                             • Ask for friends
                             • Time investment required!




Proprietary & Confidential
Facebook Ads
• CPC, CPM
• Demographic Target




                            Creating Apps (Tabs)
                            Events, contest, coupons,
                            video, lead form, “like” drivers




                       Proprietary & Confidential
Medical Email Marketing
                             • Post Appointment Follow Up
                             • Ratings Solicitation
                             • Practice News
                             • Special Offers
                             • Pre Appointment Reminders




Proprietary & Confidential
Review Sites
                             Health Grades – 30mm
                             Vitals – 10mm
                             Yelp – 66mm


                             Solicit Positive Reviews!


                             Claim Your Listing!




Proprietary & Confidential
ROI Check List
 Great site
    • Video
    • EZ Form
    • Relevant Content
 Keep Track
    • Unique URLs
    • Unique 800#
    • Google Analytics
    • Bounce rate
    • Time on site
    • Pages per visit
 Cost per lead goals




                         Proprietary & Confidential
dstempel@mdconnectinc.com

  http://www.linkedin.com/in/danstempel




  bjoslin@mdconnectinc.com


  http://www.linkedin.com/in/benjoslin


         THANK YOU!
www.mdconnectinc.com




                                          Proprietary & Confidential

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Webinar medical online marketing 101 from md connect

  • 2. “Welcome to the Webinar!” Proprietary & Confidential
  • 3. Web is #1 source of health related information for consumers versus other sources, (including Doctors) Proprietary & Confidential
  • 4. • 4 out of 5 internet users perform a health related search • 66% search disease specific info • 50% search for treatment or procedure related Proprietary & Confidential
  • 5. • Health is the #3 related activity online behind email use and searching • Mostly all ages are very active in online health activity Proprietary & Confidential
  • 7. 98.8 Million “unique visitors” looked for health information in December 2011 Proprietary & Confidential
  • 8. Building an expensive Web site isn’t a plan. Proprietary & Confidential
  • 9. Paid Search Marketing Paid ads positions 1-3 Paid ads positions 4-10+ Proprietary & Confidential
  • 10. Paid Search Marketing (PPC) • Ad position is a function of bid & quality score. • Pay only on clicks • PPC is a profession, invest in learning or hire a pro • Conversions are King Proprietary & Confidential
  • 11. Medical PPC Key Word Strategy • Patient search process is key to ROI • Local search terms are 50% of volume & biggest ROI • Intent-Driven “Transactional” Key Word = ROI Proprietary & Confidential
  • 12. Search Engine Optimization (SEO) • Organic results • S.E.R.P. based on the Google algorithm (secret) • Popularity contest that can be very difficult to win Natural Results 10 positions on page 1 Proprietary & Confidential
  • 13. SEO Isn’t… Keeping Track… • Ranking for your name • Number of indexed pages • Free, overnight, guaranteed • Number of in-links • Magic (…but is hard work!) • Web Stats (Google Analytics) • “Organic traffic” • “Bounce rate” SEO To Do’s… • Invest in content (Blog, Video) • Claim Google Places • Have a good Web site • 3-5 local transactional key words • Analyze vs. other marketing Proprietary & Confidential
  • 14. PPC vs. SEO Going “all-in” to SEO, leaves a majority of leads on the table. Metro Pop. Area (‘000) Visitors Conversions Why? Paid Organic Paid Organic PPC ORGANIC (PPC) (SEO) (PPC) (SEO) Detroit, MI 4,484 76% 24% 65% 35% Keyword Local & Local targeting National Denver, 2,301 71% 29% 58% 42% CO # of Keywords 300- ~5-10 that will drive 1000 Boca 1,216 90% 10% 90% 10% transaction traffic Raton, FL Omaha, 793 80% 20% 73% 27% NE Wichita, 583 79% 21% 61% 39% NE Your SEO Roanoke, 290 79% 21% 79% 21% Versus: NE AVERAGE 79% 21% 71% 29% -All websites have prime organic or paid rankings (#1,#2 or #3 spots) for most major converting, localized terms Proprietary & Confidential
  • 15. Banner Ads • CPC – cost per click • CPM – cost per thousand • Re-Targeting – 10x response • Lower Conversion Proprietary & Confidential
  • 16. Facebook • Create a business page (Timeline – March 2012) • Content 3xs per week • Content v. “Selling” • Ask for friends • Time investment required! Proprietary & Confidential
  • 17. Facebook Ads • CPC, CPM • Demographic Target Creating Apps (Tabs) Events, contest, coupons, video, lead form, “like” drivers Proprietary & Confidential
  • 18. Medical Email Marketing • Post Appointment Follow Up • Ratings Solicitation • Practice News • Special Offers • Pre Appointment Reminders Proprietary & Confidential
  • 19. Review Sites Health Grades – 30mm Vitals – 10mm Yelp – 66mm Solicit Positive Reviews! Claim Your Listing! Proprietary & Confidential
  • 20. ROI Check List  Great site • Video • EZ Form • Relevant Content  Keep Track • Unique URLs • Unique 800# • Google Analytics • Bounce rate • Time on site • Pages per visit  Cost per lead goals Proprietary & Confidential
  • 21. dstempel@mdconnectinc.com http://www.linkedin.com/in/danstempel bjoslin@mdconnectinc.com http://www.linkedin.com/in/benjoslin THANK YOU! www.mdconnectinc.com Proprietary & Confidential