Tsg Managed Support Offering - Signature Care Overview
03.09.10 Stn Presentation On Exchange Server And Share Point 2010
1. Collaborative Communications
Steve Deming
Partner Technology Advisor
Microsoft US Partner Group
sdeming@microsoft.com
2. Current Communications Challenges
Communications overload
Globally distributed customers and partners
Increasing security and compliance requirements
High costs of communication
3. Microsoft's UCC Strategy
Unified Communication
& Collaboration
Unified Communication
Unified Messaging
4. Key Investment Areas
Protection and Anywhere Flexible and
Compliance Access Reliable
• E-mail Archiving • Manage Inbox Overload • Continuous Availability
• Protect Communications • Enhance Voice Mail • Simplify Administration
• Advanced Security • Collaborate Effectively • Deployment Flexibility
Optimize for
Software + Services
6. Manage Mail in an Integrated Archive
Drag and drop
PSTs directly
into the
archive….
…apply a
retention
policy….
…or set folders to
archive automatically…
7. Granular Per Message/Per Folder Policies and Legal Hold
Policy Drop
Down in Ribbon
Message expiration
time in view
9. Automatically Protect Messages With Rights Management
Automatic Content-Based Protection:
• Transport Rule action to apply RMS template to e-mail or voice mail
• Support for scanning of attachments and searching of protected mail
• Internet Confidential and Do Not Forward Policies available out of box
• Information protection cross PC, web, and mobile device
13. Single Location for E-Mail, IM & Text Messages
Voice Telephony
Instant Messaging
SMS Text Messaging
14. Rich Mobile Messaging Experience with „Desktop Class‟
Features and Functionality
Voice Mail
Preview
Auto-Complete
Cache
Conversation
View
15. Database Availability Group (DAG)
Data Center A Data Center B
Mailbox Mailbox Mailbox
Server Server Server
DB1 DB1 DB1 Replicate databases
Recover quickly DB2 DB2 DB2 to remote datacenter
from disk and DB3 DB3 DB3
database failures DB4 DB4 DB4
DB5 DB5 DB5
16. Performance Enhancements Enable New Options
Ex 2003
Ex 2007
Ex 2010
Read Write
IOPS IOPS
Choose from a wide range of storage technologies without
sacrificing system availability:
Storage Area Direct Attached Direct Attached JBOD SATA
Network (SAN) w/ SAS Disks w/ SATA Disks No RAID
18. Reduce costs and complexity
Lower IT Costs with a Flexible and Reliable
Messaging Platform
• Offer larger mailbox at lower storage costs “We estimate
• Lower administration and support costs 40% that Exchange
• Single solution for HA, DR, and backup Server 2010
Increase Productivity through Anywhere Access
can reduce our
to Business Communication costs to
provide a
• Lower costs of providing rich mobile access 90% mailbox by
• Eliminate legacy voice mail maintenance costs
more than 50
• Increase user productivity by reducing inbox overload
percent.”
Better Manage Risk by Safeguarding Your
Communications with Protection and Compliance
• Reduce e-mail discovery time and expense
• Simplify information protection
30%
• Integrated archiving and retention capabilities
19. Designed to Fit your Business Needs
Protection and Anywhere Flexible and
Compliance Access Reliable
• E-mail Archiving • Manage Inbox Overload • Continuous Availability
• Protect Communications • Enhance Voice Mail • Simplify Administration
• Advanced Security • Collaborate Effectively • Deployment Flexibility
Optimize for
Software + Services
20.
21. 17K+ Customers, 100M Licenses
Leader in Gartner® Magic Quadrants,
Forrester WaveTM
Continued Platform and Application
Innovation
4,000+ Partners Today across Collaboration,
Content Management and Search
“SharePoint is the fastest-growing product in Microsoft’s history... And this is just the
beginning: SharePoint continues to grow as customers are just beginning to apply it to
a wide array of business issues and processes.”
- AMR RESEARCH, APRIL 22, 2008
22. Make Adoption Even Easier
First-class user experience across PC, Browser and Phone
Invest in Even More Application Functionality
Out of the box integration
Greater Extensibility and Interoperability
Familiar tools and integration with Line of Business data
Continue investing in IT and Developer
Manageability and Lifecycle
Enterprise-class manageability & Application Lifecycle Management
34. Hiring Processes Sales Reporting Pricing Analysis
Citizen Portals Project Tracking Personal Profile Sites
Exec Dashboards Conference Planning IT Service Portals
Divisional Portals Compliance Review Sites Expertise Finders
Payroll Management Delivery Scheduling
Integrated
Developer Tools
Enhanced Broad Support
Extensibility for Standards
35. Drive Adoption Of Your Solutions
DOM 1.0 Unicode
HTML, HTTP, HTTPS URI/URN
MathML W3C XML Schema
ODBC WCAG 2.0
ODF (IS26300) WebDAV
Open XML (IS29500) WSDL
OpenSearch WSRP
OpenType XHTML
PDF 1.7 XML
PDF/A XML Web Services
RTF XMLDsig
RSS, ATOM XPATH
SOAP XPS
SVG XSLT
REST
UDDI