The document discusses how communication technologies can be used to enhance patient experience and operational efficiency in hospitals. It outlines pain points and solutions across various hospital functions like emergency care, appointments, billing, diagnostics, in-patient care, surgery, ICU, and asset tracking. Enabling communication between patients, doctors and staff through IP phones and mobile apps allows for real-time updates, automated workflows, and improved coordination to optimize processes like admissions, treatment updates, billing and discharge. Hospitals can see benefits like reduced waiting times, better resource utilization, and improved patient and staff experience by integrating communication technologies into their operations.

1. Enhancing Hospital Patient Experience Through IP Communication Enablement

2. Patient Engagement + Operational Efficiency Communication Enabled Hospital Functions Emergency OPD OP diagnostics IP Room Stay IP Admission-Covered IP Admission-Self pay Billing ICU Discharge Drug Administration Asset Tracking IP Diagnostic

3. Patient Care Pathways Connecting Hospital Care Givers & Patients Through Technology

37. CISCO Partners Unified Communications Applications Certified Products Multiple access points; i.e. Ph, PC, Mobile Full Fledged Dev Lab in Gurgaon

38. UC is a vision or philosophy that leads to solutions – it is not a product!