SA IT SERVICES - description and services provided.

1. SERVICES OVERVIEW Presentation Prepared for: [Customer Name] Presented by: [Presenter’s Name Here] [Insert date Here] Intellectual content contained within is the sole property of SA IT Services Confidential Information – Not for Distribution

3. Service Coverage – North America

4. Strategic Global Expansion

5. Core Competencies

6. Key Clients

7. OEM Certification

8. Asset Inventory

9. Managed Print Services

10. SMrTMOVr

11. SummarySERVICES OVERVIEW PROPRIETARY INFORMATION www.saitservices.com

13. SA guarantees the quality of our service

14. Unlike other service companies, SA IT has developed a “suite” of SW utilities to “add value” to our managed service offerings:

15. Migration tools

16. Virtualization tools

17. Multi-lingual customer portal

18. Nationwide footprint of over 750 Full-Time technical resources that are direct badged employees;

19. Direct-Link Case Exchange

20. Full Service Call Center and Dispatching Operation

21. Depot and Customer Replaceable Unit Operation

22. Hardware Break/Fix and IMAC services for PC/Laptop; Copier/Printers; POS; and Servers

23. Enterprise-ready

24. Can Support white-space and satellite areas across the US and CAN territorySERVICES OVERVIEW PROPRIETARY INFORMATION www.saitservices.com

26. All employees are full-time, SA does not use temp services

27. Coverage across all states including Alaska

28. Leveraged resource pool

29. Full OEM & industry certifications

30. Dedicated SWAT teamsSERVICES OVERVIEW PROPRIETARY INFORMATION www.saitservices.com

31. SERVICE COVERAGE - NATIONWIDE Coverage Current Operations Launching Q3 2010 SA currently supports the US and CAN territories, and will also be launching it’s global arm across South America, Asia, and Europe. SERVICES OVERVIEW PROPRIETARY INFORMATION www.saitservices.com

33. IMAC Services (Install/Move/Add/Change)

34. Professional Services

35. Managed Services

36. Migration and Deployments

37. Depot Repair and Express Exchange Service

38. Staging & Integration

39. Software Development

40. Asset InventorySERVICES OVERVIEW PROPRIETARY INFORMATION www.saitservices.com

41. KEY CLIENTS SA IT currently provides services as either a direct or managed services partner to the following companies: SERVICES OVERVIEW PROPRIETARY INFORMATION www.saitservices.com

43. HP Certified – Desktop, Laptop, Server, MFD, Display, Storage, Printer

44. IBM Certified – Server, Storage, Printer

45. Epson Certified – Printers, Validators, Point of Sale

46. Xerox Certified – Printers and MFP devices

47. Lexmark – Printers and MFP devices

48. OkiData– Dot Matrix PrintersSERVICES OVERVIEW PROPRIETARY INFORMATION www.saitservices.com

50. Locate and identify IT Assets in use

51. Update equipment movement

52. Account for assets lost or previously surpluses

53. Transfer assets to other departments

54. Validation of Asset Management System Accuracy

55. Mitigate Personal Property Taxes

56. Regulatory compliance audits: Sarbanes-Oxley and GASB 34

57. Government or Corporate Mandates

58. Asset Utilization / Redeployment

59. Purchasing efficiencies / Vendor NegotiationThese are just a few of the benefits that asset tracking plays a critical role in helping business eliminate inefficiencies that directly affect profitability SERVICES OVERVIEW PROPRIETARY INFORMATION www.saitservices.com

61. Proprietary software for asset capture inclusive of full reporting

62. Detailed QCP (Quality Control Plan) to ensure data quality

63. Customized 4-step Communication Plan for use across the customer community

64. Full QC-hold and QC-Validation scrub of all data prior to reporting

65. Customized asset tags per customer requirements

66. SLA and quality percentage that is GUARENTEEDSA works closely with all parties to ensure that all inventories are signed-off and approved by the customer before we consider it complete. SA realizes that quality is measured by customer satisfaction… period. SERVICES OVERVIEW PROPRIETARY INFORMATION www.saitservices.com

68. SA has managed and serviced devices for over 1 Billion pages printed.

69. SA has successfully completed Optimization projects of over 60,000 devices for a SINGLE customer.

70. SA utilizes a custom application to proactively monitor devices to identify issues BEFORE they impact your environment.SERVICES OVERVIEW PROPRIETARY INFORMATION www.saitservices.com

72. Ink and toner supplies delivered, including OEM standard

73. Warranty and non-warranty break-fix repair

74. Remote monitoring

75. Preventative maintenance

76. IMACD services

77. Refresh and optimization

78. Reporting and analytics

79. Hot-swap and spare devices

80. Parts stocking for CRUHewlett-Packard Lexmark Dell Xerox Okidata Konica Minolta Richo Canon Brother Epson SERVICES OVERVIEW PROPRIETARY INFORMATION www.saitservices.com

84. Reporting that you can trust – weekly and monthly reporting against the service footprint to give you the detail needed to control your environmentSERVICES OVERVIEW PROPRIETARY INFORMATION www.saitservices.com

85. SA has developed the SMrTMOVr software suite to specialize in enterprise-grade deployment/upgrade events with the least amount of user distraction in the industry. This utility ensures the highest availability; lowest physical interaction; and most complete migration event with absolutely no additional infrastructure. Key Benefits: - Upgrade OS images complete with applications - Capture both encrypted and non-encrypted files - Perform both primary, and delta-data migrations with absolutely no interference to customers - Perform either hundreds, or thousands of deployments in a single day with repeatable results By leveraging the functionality of SMrT MOVr for migration and deployment efforts, you can minimize associated effort; eradicate workflow risks; and reduce your overall costs dramatically. SERVICES OVERVIEW PROPRIETARY INFORMATION www.saitservices.com

87. Runs as a network based utility

88. Utility and data reside in customer’s network

89. Allows multiple operating system distributions from a secure network environment

90. Network optimization for performance tuning at remote locations

91. Additional tools for virtualization and image captureSMrTMOVrUtility encapsulates the complete data image, capture, and build to restore feature. SERVICES OVERVIEW PROPRIETARY INFORMATION www.saitservices.com

93. Perform both OS and Data restorations simultaneously

94. Complete migration events for remote users from a single console

95. Migrate power-users and developers with ease

96. Have users test-drive their new image/machine virtually, reducing next-day support drastically**Schedule a demo and see what makes SMrT MOVr the most advanced migration and deployment tool in the industry today! SERVICES OVERVIEW PROPRIETARY INFORMATION www.saitservices.com

97. SUMMARY SA IT’s business practice is to fix the customer, no matter what the effort. With over 300,000 client users and 500,000 devices supported throughout North America and Canada, SA IT Services is ready and capable to provide service and support for all facets of hardware requirements and operations. With SA’s global expansion, SA will be able to offer the same QOS across its international footprint as well. QUESTIONS? SERVICES OVERVIEW PROPRIETARY INFORMATION www.saitservices.com