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http://www.flickr.com/photos/airiklopez/7028608799/sizes/m/in/photolist-bH6swk-7E7J9S-9VSiXk-3iGF23-aYwZ5F-9xt3JF-6f5GgS-5RyyYo-4WFMNW-8xoY4S-7YW6c-dVVyBq-dz579H-6dW7vK-6D8LLH-6kPnvQ-
6kKdM6-6YAgXX-boVupN-5SVKV6-8bfUxv-asAski-3nkrkd-3nfJDv-e53FhB-KJtLd-85bmy9-beFsSB-e8SK1w-uhFny-91Azm-29Z6zh-bD4jfp-3k2dyo-6xh2Mb-5tgDCG-9f8K28-a7Fz7p-4wLPEp-7wCgse-795Vez-crfn4-
4dh5nR-dij6g9-8xZSgk-5dKAZL-pztPo-aAE516-bvuoa8-bXZ6TA-5zM8Wq/
EQ and Job Performance
Emotional intelligence
Emotional intelligence
Emotional intelligence
Emotional intelligence is about
Emotional intelligence is about
Emotional intelligence is about
Emotional Intelligence and Job Performance
http://www.flickr.com/photos/meddygarnet/4232411010/sizes/m/in/photolist-7s1dkC-8wc54r-4f3ZA6-856oJ-56bjHS-v2tpm-51NGmr-5bb1Rd-4iyArK-4DyRuj-7XSupe-a5kdYL-4iCBd1-4iywup-
4iyxWF-4irqnN-6zLqRw-ApDfu-djyGJU-ve4BJ-8psjqR-vTPEP-5SZDre-asKqm5-5PSnLc-KNahg-6bgu9G-4s6gkE-4gnNsT-38U2-4iyxfB-7KyUn4-4zSNz8-bSKyp6-b6VNaz-8LmJkc-4K9Amq-rQKM6-
T5oFN-6mQZ24-9ANcV6-ax6i41-4BfjtJ-4iyvy4-4iyvHF-4iyvSH-4iyw2B-dKM5Tw-b4JN7k-94hqyn-Apb18/
Emotional Intelligence and Job Performance
http://www.flickr.com/photos/scriptingnews/234202590/sizes/m/in/photolist-mGmgG-57TcUn-4ymScE-4ymPtG-4yhEVV-dDcUN7-4ewwCw-aycygp-aycyv6-aycysz-ayffwf-
aycy8D-ayffxE-aycy4H-aycyaK-aycydD-aycyqt-6mzbK-2CBzJ-bn6ork-bn6pD2-6rDqwk-6S35dh-dJZWFz-e33n2o-869jFp-5UoEK-bn6t4H-bn6uSi-bn6vBn-bn6usD-eq7sGT-6DJUn-
ZKPe-ZKRg-ZKQm-ZKPw-bn6qC2-bn6rJV-bn6rdv-de13ve-5tzhiH-6GDqCs-bNDycV-bNDy8H-bzJV2w-bnpgdc-6fQq6q-7t3HpF-dsnsV3-9oXsM/
http://www.flickr.com/photos/katerha/5725464417/sizes/m/in/photolist-9HWv6K-7nKFHm-3KrNuZ-5V423F-7nKFPh-
7nKHRw-7nFPmx-7nKHJf-5QGs5-7nKJQ1-9qVnQc-dMKYRs-6GTHPU-bzapHq-2kMfXu-6qH4J6-8tEZmM-2HeGQL-dXbHwd-
dXbHFf-dX63Yk-dX63oF-dX62TH-3d9cwJ-3d9cAS-4ceA6Y-3d4NzB-3d9cBN-4bW8pW-3d9cCs-8QZJcx-3d9czJ-9sWGN-
8z12Th-3d9cxm-4TKXV4-a6m3KT-a6oTdC-a6oUrs-a6oTt5-ckxLN-aAhXK9-6DwzWw-7Ym8qX-5YGShh-cD3Vk-9Y6RQU-
9Y6WLf-9Y3WwB-9Y3YeK-9Y6W4u/
Emotional Intelligence and Job Performance
Emotional Intelligence and Job Performance
Emotional Intelligence and Job Performance
(EQ)
before we start,
Emotional Intelligence and Job Performance
Emotional Intelligence and Job Performance
ZERORISK HR http://www.zeroriskhr.com/articles/emotionalintelligence.aspx
Emotional Intelligence and Job Performance
“Don’t bring your personal
problems to work”
Rebecca R. Hastings, SPHR Is There Emotional Intelligence Online? http://www.shrm.org/hrdisciplines/employeerelations/articles/Pages/FacebookandtheArt.aspx
Emotional Intelligence and Job Performance
Emotional Intelligence and Job Performance
Emotional Intelligence and Job Performance
Joshua Freedman. The Business Case for Emotional Intelligence
Emotional Intelligence and Job Performance
Joshua Freedman .The Business Case for Emotional Intelligence
Emotional Intelligence
learned
Emotional Intelligence and Job Performance
Emotional Intelligence and Job Performance
Emotional Intelligence and Job Performance
Emotional Intelligence and Job Performance
Emotional Intelligence and Job Performance
Emotional Intelligence and Job Performance
http://www.flickr.com/photos/scriptingnews/234202590/sizes/m/in/photolist-mGmgG-57TcUn-4ymScE-4ymPtG-4yhEVV-dDcUN7-4ewwCw-aycygp-aycyv6-aycysz-ayffwf-
aycy8D-ayffxE-aycy4H-aycyaK-aycydD-aycyqt-6mzbK-2CBzJ-bn6ork-bn6pD2-6rDqwk-6S35dh-dJZWFz-e33n2o-869jFp-5UoEK-bn6t4H-bn6uSi-bn6vBn-bn6usD-eq7sGT-6DJUn-
ZKPe-ZKRg-ZKQm-ZKPw-bn6qC2-bn6rJV-bn6rdv-de13ve-5tzhiH-6GDqCs-bNDycV-bNDy8H-bzJV2w-bnpgdc-6fQq6q-7t3HpF-dsnsV3-9oXsM/
Emotional Intelligence and Job Performance
Emotional Intelligence and Job Performance
Emotional Intelligence and Job Performance
Emotional Intelligence and Job Performance
Emotional Intelligence and Job Performance
"We don't see things as they are. We see things as we are."Anais Nin
Emotional Intelligence and Job Performance
Emotional Intelligence and Job Performance
Emotional Intelligence and Job Performance
Conclusion
– Harvard Business Review, April 2003
Emotional Intelligence and Job Performance
Emotional Intelligence and Job Performance
Emotional Intelligence and Job Performance
Ben Dattner, Ph.D. “Succeeding with Emotional Intelligence”
http://www.dattnerconsulting.com/presentations/ei.pdf
Core Components of EQI.org - The Big Five
http://www.core.eqi.org/
Daniel Goleman, Working With Emotional Intelligence
http://danielgoleman.info
David Caruso and Peter Salovey ,The Emotionally Intelligent Manager.
http://www.google.ca/url?sa=t&rct=j&q=&esrc=s&source=web&cd=4&ved=0CEMQFjAD&url=http%3A%2F%2Fwww.slideshare.net%2FAnj
adQ%2Fthe-emotionally-intelligent-manager&ei=KLqsUcT
IKuGigKeuIHwAg&usg=AFQjCNETo9FklfIOTsAXe56yhcho4UymMw&bvm=bv.47244034,d.cGE
“Developing Emotional Intelligence in the Workplace”
http://fiveoclockclub.com/2002/09/developing-emotional-intelligence-in-the-workplace/
Emotional Intelligence Consortium
www.Eiconsortium.org
Emotional Intelligence MTD Training
http://www.healthyworkplaces.info/wp-content/uploads/2012/10/emotional-intelligence.pdf
Joshua Freedman .The Business Case for Emotional Intelligence October 1, 2010
http://www.academia.edu/1293046/The_Business_Case_for_Emotional_Intelligence
Leadership Skills& Emotional Intelligence
http://www.ccl.org/leadership/pdf/assessments/skills_intelligence.pdf
Patricia Wilkins, Emotional Intelligence: Understanding Ourselves and Others. Ithaca College Human Resources.
www.google.ca/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CC0QFjAA&url=http%3A%2F%2Fcardi.cornell.edu%2Fc
als%2Fdevsoc%2Foutreach%2Fcardi%2Ftraining%2Fcmci%2Floader.cfm%3FcsModule%3Dsecurity%2Fgetfile%26PageID%3D1
071479&ei=8tuoUfHMA67RigLMtYHQDw&usg=AFQjCNF5FMhTafiKmFYgpZNcG5rZ_WArBw&bvm=bv.47244034,d.cGE
SHINE A LIGHT ON YOUR BUSINESS For Self and Business Improving
http://www.slideshare.net/goldspink88/ei-6103367
Strategic Workforce Planning for Organizational Effectiveness
http://www.pdservices.com/pdf/Strategic-Workforce-Planning-for-Organizational-Effectiveness.pdf
Stephen Covey on developing emotional intelligence
http://sourcesofinsight.com/stephen-covey-on-developing-emotional-intelligence/
S. Michael Kravitz, Ph.D and Susan D. Schubert, M.A. Emotional Intelligence Works
https://www.axzopress.com/downloads/pdf/1426091125pv.pdf
Slide 2
http://www.flickr.com/photos/airiklopez/7028608799/sizes/m/in/photolist-bH6swk-7E7J9S-9VSiXk-3iGF23-aYwZ5F-9xt3JF-6f5GgS-5RyyYo-4WFMNW-8xoY4S-7YW6c-
dVVyBq-dz579H-6dW7vK-6D8LLH-6kPnvQ-6kKdM6-6YAgXX-boVupN-5SVKV6-8bfUxv-asAski-3nkrkd-3nfJDv-e53FhB-KJtLd-85bmy9-beFsSB-e8SK1w-uhFny-91Azm-29Z6zh-
bD4jfp-3k2dyo-6xh2Mb-5tgDCG-9f8K28-a7Fz7p-4wLPEp-7wCgse-795Vez-crfn4-4dh5nR-dij6g9-8xZSgk-5dKAZL-pztPo-aAE516-bvuoa8-bXZ6TA-5zM8Wq/
Slide 10
http://www.flickr.com/photos/meddygarnet/4232411010/sizes/m/in/photolist-7s1dkC-8wc54r-4f3ZA6-856oJ-56bjHS-v2tpm-51NGmr-5bb1Rd-4iyArK-4DyRuj-7XSupe-
a5kdYL-4iCBd1-4iywup-4iyxWF-4irqnN-6zLqRw-ApDfu-djyGJU-ve4BJ-8psjqR-vTPEP-5SZDre-asKqm5-5PSnLc-KNahg-6bgu9G-4s6gkE-4gnNsT-38U2-4iyxfB-7KyUn4-4zSNz8-
bSKyp6-b6VNaz-8LmJkc-4K9Amq-rQKM6-T5oFN-6mQZ24-9ANcV6-ax6i41-4BfjtJ-4iyvy4-4iyvHF-4iyvSH-4iyw2B-dKM5Tw-b4JN7k-94hqyn-Apb18/
Slide 12
http://www.flickr.com/photos/katerha/5725464417/sizes/m/in/photolist-9HWv6K-7nKFHm-3KrNuZ-5V423F-7nKFPh-7nKHRw-7nFPmx-7nKHJf-5QGs5-7nKJQ1-9qVnQc-
dMKYRs-6GTHPU-bzapHq-2kMfXu-6qH4J6-8tEZmM-2HeGQL-dXbHwd-dXbHFf-dX63Yk-dX63oF-dX62TH-3d9cwJ-3d9cAS-4ceA6Y-3d4NzB-3d9cBN-4bW8pW-3d9cCs-8QZJcx-
3d9czJ-9sWGN-8z12Th-3d9cxm-4TKXV4-a6m3KT-a6oTdC-a6oUrs-a6oTt5-ckxLN-aAhXK9-6DwzWw-7Ym8qX-5YGShh-cD3Vk-9Y6RQU-9Y6WLf-9Y3WwB-9Y3YeK-9Y6W4u/
Slide 37
http://www.flickr.com/photos/scriptingnews/234202590/sizes/m/in/photolist-mGmgG-57TcUn-4ymScE-4ymPtG-4yhEVV-dDcUN7-4ewwCw-aycygp-aycyv6-aycysz-ayffwf-
aycy8D-ayffxE-aycy4H-aycyaK-aycydD-aycyqt-6mzbK-2CBzJ-bn6ork-bn6pD2-6rDqwk-6S35dh-dJZWFz-e33n2o-869jFp-5UoEK-bn6t4H-bn6uSi-bn6vBn-bn6usD-eq7sGT-6DJUn-
ZKPe-ZKRg-ZKQm-ZKPw-bn6qC2-bn6rJV-bn6rdv-de13ve-5tzhiH-6GDqCs-bNDycV-bNDy8H-bzJV2w-bnpgdc-6fQq6q-7t3HpF-dsnsV3-9oXsM/
Slide 51
http://www.flickr.com/photos/lel4nd/5311059950/sizes/m/in/photolist-96jz69-54GVG-4gY8Kp-9YzAv5-dGkGY9-cqKc31-9FcpY8-6mCxRA-dFNbe4-4ghNAD-a58wfk-w5Aes-
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