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RIGIDITY
         AND
LACK OF RESPONSIVENESS
DEFINITION: RIGIDITY

1.firm and stiff: not bending or easily moved into a
   different shape or position

2. inflexible: applied or carried out strictly, with no
   allowances or exceptions
         “ a rigid set of rules”
3. refusing to change: unwilling to change or adapt
   behavior, opinions, or attitudes
“ Despite arguments to the contrary, she remained
   rigid in her stand”
LACK OF RESPONSIVENESS
* A behavior resulted from rigidity.
     *An outcome from a rigid
    thought, rigid principles, etc.
                  *
 Insensitive, indifferent, passive, u
  ncaring, cold, unsympathetic, po
                 ker-
INTRODUCTION
. ABOUT SELF: REFUSED PROMOTIONS DUE
A

         TO A RIGID PRINCIPLE:
  “NO POSITION, LESS RESPONSIBILITIES, LESS
   PRESSURES, LESS PROBLEMS, LESS STRESS
          AND NO ACCOUNTABILITIES.”

B. ABOUT A FORMER SET OF EXECOM:
   * SENIOR CITIZENS
   * RESISTANT TO CHANGE
   * SLUGGISH TO NEW IDEAS, INFORMATION
     ESP. TO NEW TECHNOLOGIES.

C. STORY OF DEAN DELA CRUZ
POSSIBLE REASONS OF RIGIDITY AND LACK OF
               RESPONSIVENESS

A. From the abstract on Rigidity and behavior: 100
  years of research of Schultz P. Wesley and
  Searleman Alan, that rigidity is curvilinear related
  to age, positively related to authoritarianism
  (particularly under stressful situations), and
  negatively related to intelligence.
• B. According to Lynne Namka, Ed.
   D. ©2002 in her article entitled:
  The "I Need To Be Right" Way of
              Thinking,

 These are the characteristics of a
 person having rigidity of thought:
• An insatiable need to be right which
  masks a deep fear of being wrong
• A high need to expect others to see
  it your way
• An inability to say, "I don't know."
  and "I was wrong.“
• Feeling threatened when new ideas
  come from other people
• Fear of hearing new information
  that threatens your beliefs
• Fear of letting go; need to be in
  control of self at all times
• Preoccupation with winning
  approval from others
• The need to always be seen as
  tough, powerful and strong
• Pride at always being rational and logical
• Uncomfortable with expressing sensitive
  feelings
• Shame and fear of being vulnerable and
  insecure
• Fear and severe discomfort about having bad
  feelings
• Believe that others who disagree with you are
  wrong and should "just get     over it“
• Use charm, anger, withdrawal or blaming to
  settle arguments
CAN YOU THINK OF PEOPLE
 IN YOUR INSITUTION WHO
      ACQUIRE THOSE
   CHARACTERISTICS? ARE
        THEY YOUR
     ADMINISTRATORS?
       COLLEAGUES?
Fear
      Fear
is the major dynamic
 is the major dynamic
    operating in this
     operating in this
       condition.
       condition.
Sigmund Freud called this
          dynamic
"omnipotence of thought.“
     He considered it a
  psychological defense to
  avoid inner anxiety and a
     sense of becoming
 fragmented when there is
       disagreement.
C.   The existence of the
        Bureaucratic
     organization in the
     educational system.
THE BUREAUCRATIC MODEL REVISITED

A review of the performance of
 the bureaucratic organization
       clearly shows that it
    perpetuates permanence
   through an administrative
 system built to promote order
           and stability.
Here are its common characteristics as
  mentioned by Weber:
1. Fixed and official jurisdictional areas.
2. An office hierarchy and levels of
  graded authority that perpetuates a
  firmly ordered system of supervision
  in which there is a supervision of the
  lower offices by higher ones.
3. Management based upon
 written documents which are
 preserved in their original or
    draft form – the files.
4. Specialized office management
 that usually supposes expert
 training.
5. Official activity that demands
 the full working capacity of the
 official irrespective of the fact
 that his obligatory time in the
 bureau may be firmly
 delimited.
6. Management that follows
 general rules.
All these could easily lead to order and
stability, that is, structurally, since
administrative positions are placed in the
different levels of the structure. However,
in due, time, predictably enough,
“bureaupathology” will set in which
according to Walton has the following
recognizable symptoms: resistance to
change, strong attachment to subgoals,
routinization, impersonality, insecurity
reflected in the need to control, and
quantitative compliance.
Alternatives Always Unpleasant
THE IMPERATIVE NEED FOR
             DYNAMISM
   An educational organization cannot afford to
       feel like a contented cow or remain
  bureaucratic for many reasons, the major ones
            of which are the following:

First, knowledge has demonstrated through time
  that it is forever increasing by leaps and
  bounds.
Second, the educational
    organization must
  simply have to move
 fast enough in pursuit
    of that increasing
       knowledge.
Third, competition has become
 stiffer and more pronounced
     as ever not only among
     graduates of the same
   class, among graduates of
    different classes but also
       among professions.
Fourth, the competition of
 one organization against
  another has become so
 pronounced that most of
those who are involved are
already talking of “survival
        strategies”.
A . Most educational
 institutions prefer young,
    smart, qualified and
 dynamic teachers who
will be trained and become
   the future leaders and
       administrators.
B. Ways to Break into Rigid
    Thinking and Get a Happier Life!
Being willing to own the behavior and then
forgive yourself for doing it will boost you to a
higher level of consciousness. Breaking into
rigidity will give you an increase in personal
power. Instead of having power over others,
you develop a power over yourself. This is real
Self-esteem!
• Being inflexible can continue because you have
  not known how to break the pattern or you do
  not want to give up being in control. Ask
  yourself these questions:
• "Do I want to be right or do I want to be
  happy?
• Do I want to get my way or do I want to feel
  closeness with others?
• Am I willing to balance my logical, left brain
  with my intuitive, feeling right brain to make
  me a well-rounded person?"
C. Organizational
Structure Design for
     Dynamism
The educational organization must
   fuse the merits of bureaucratic
  and adhocratic models to make
    the whole organization itself
              adaptive.
  That while there should be order
 and stability in the administrative
      system as a merit of the
         bureaucratic design
in order to pursue planned
program/project objectives and
    organizational goal, there
 should at the same time be a
built-in capability for flexibility
    and change as a merit of
     adhocracy to meet the
  challenges of development.
How will this statement of principle
               apply?

First, the administrative
    system structure
 should conform to the
 structure of objectives.
Second, an operational
  mechanism should be
      installed in the
  administrative system
 structure to bring about
that desired flexibility and
         change.
Third, policies should be
formulated and adopted that
       would guide the
   administrative system to
     decide and to act in
     accordance with the
  complementation of both
           models.
FIGURE 3. FUSION OF THE
BUREAUCRATIC AND ADHOCRATIC
        STRUCTURE –

   TOWARDS AN ADAPTIVE
     STRUCTURE MODEL
Figure 3 illustrates the fusion of bureaucracy and
       adhocracy in an administrative system
     structure. The bureaucratic substructure is
     represented by the top, middle and lower
   boxes as they are connected to each other on
        the one hand, and to the bureaucratic
     substructure on the other, by broken lines
      which in the aggregate may be called the
       adhocratic line of authority. This whole
   arrangement or mechanism is an alternative
    design to bring about that desired flexibility
                      and change.
IN OPERATIONAL TERMS, X OR Y, MAY BE
     REPRESENTED BY A TEAM OF EXPERT
MANAGERS OR SPECIALISTS FROM EITHER THE
    TOP, MIDDLE OR LOWER LEVELS OF THE
 STRUCTURE, OR IT CAN BE REPRESENTED BY
OMBUDSMEN OR ASSISTANTS WHOSE MAJOR
    TASKS WOULD BE TO REINFORCE WEAK
ADMINISTRATORS OR UNITE SO THAT PLANNED
 OBJECTIVES WILL CONTINUE TO BE PURSUED
     WHILE MEETING THE CHALLENGES OF
              DEVELOPMENT.
MODEL A

          X    TOP
                       Y


              MIDDLE




              LOWER
In model A, the adhocratic substructure is
lodged in if not based on the top
administrative level. This implies that
flexibility and change if desired will be
instituted by the top administrative level
when organizational dilemmas occur and
no solution is at hand. That the adhocratic
substructure is lodged if not based on top
management also implies that the middle
and lower administrative levels
or a part therein are basically weak and
 always look up to the top for solution
 even for their own problems. On the
  other hand, if the middle and lower
  administrative levels are strong and
    can be depended upon, then the
   adhocratic can be made to confine
   itself to the study of development
     problems, beyond what existing
  programs and projects are presently
                 pursuing.
MODEL B

               TOP




          X   MIDDLE
                       Y


              LOWER
In model B, the adhocratic substructure is
 lodged in if not based on the middle level.
   This implies that flexibility and change if
   desired will be instituted by the middle
  administrative level when organizational
  dilemmas occur in that level and below it
     and no solution is at hand. That the
  adhocratic substructure is lodged in if not
   based on this level also implies that the
          lower administrative level
is basically weak and always look up to the
        middle for answers to their own
           problems. More than these
    implications, the following suggestions
   are clear: first, that the middle has good
     relationships with the former and the
   second, that the top does not believe in
   centralized authority to solve problems
   where these can be taken care of by the
                      middle.
MODEL C

               TOP




              MIDDLE




          X   LOWER    Y
Model C, the adhocratic
 substructure is lodged in if not
      based from the lower
     administrative level. Its
  implication follow the logic of
analysis in Models A and B and as
they apply to this particular level
  and in relation to the top and
           middle levels.
CASE OF DEAN DELA CRUZ
The Case illustrates that unless there
   is no provision for flexibility and
  change in the organization, Dean
 dela Cruz and hundreds like him will
     have to stay in their posts for
     another three years while the
          organization suffers.
If model A, however, is there,
 top administration can easily
      send X or Y (may be
  represented by a manager
and/or his team) to reinforce
  Dean Dela Cruz without the
latter feeling that his position
       has been usurped,
because the move is a built-in
   mechanism of the organization
 structure design. In this particular
case, the adhocratic substructure is
 reinforcing the weak bureaucratic
substructure. Flexibility and change
are introduced without necessarily
destroying order and stability which
   the bureaucratic substructure
             represents.

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Rigidity and lack of responsiveness

  • 1. RIGIDITY AND LACK OF RESPONSIVENESS
  • 2.
  • 3. DEFINITION: RIGIDITY 1.firm and stiff: not bending or easily moved into a different shape or position 2. inflexible: applied or carried out strictly, with no allowances or exceptions “ a rigid set of rules” 3. refusing to change: unwilling to change or adapt behavior, opinions, or attitudes “ Despite arguments to the contrary, she remained rigid in her stand”
  • 4. LACK OF RESPONSIVENESS * A behavior resulted from rigidity. *An outcome from a rigid thought, rigid principles, etc. * Insensitive, indifferent, passive, u ncaring, cold, unsympathetic, po ker-
  • 5. INTRODUCTION . ABOUT SELF: REFUSED PROMOTIONS DUE A TO A RIGID PRINCIPLE: “NO POSITION, LESS RESPONSIBILITIES, LESS PRESSURES, LESS PROBLEMS, LESS STRESS AND NO ACCOUNTABILITIES.” B. ABOUT A FORMER SET OF EXECOM: * SENIOR CITIZENS * RESISTANT TO CHANGE * SLUGGISH TO NEW IDEAS, INFORMATION ESP. TO NEW TECHNOLOGIES. C. STORY OF DEAN DELA CRUZ
  • 6. POSSIBLE REASONS OF RIGIDITY AND LACK OF RESPONSIVENESS A. From the abstract on Rigidity and behavior: 100 years of research of Schultz P. Wesley and Searleman Alan, that rigidity is curvilinear related to age, positively related to authoritarianism (particularly under stressful situations), and negatively related to intelligence.
  • 7. • B. According to Lynne Namka, Ed. D. ©2002 in her article entitled: The "I Need To Be Right" Way of Thinking, These are the characteristics of a person having rigidity of thought:
  • 8. • An insatiable need to be right which masks a deep fear of being wrong • A high need to expect others to see it your way • An inability to say, "I don't know." and "I was wrong.“ • Feeling threatened when new ideas come from other people
  • 9. • Fear of hearing new information that threatens your beliefs • Fear of letting go; need to be in control of self at all times • Preoccupation with winning approval from others • The need to always be seen as tough, powerful and strong
  • 10. • Pride at always being rational and logical • Uncomfortable with expressing sensitive feelings • Shame and fear of being vulnerable and insecure • Fear and severe discomfort about having bad feelings • Believe that others who disagree with you are wrong and should "just get over it“ • Use charm, anger, withdrawal or blaming to settle arguments
  • 11. CAN YOU THINK OF PEOPLE IN YOUR INSITUTION WHO ACQUIRE THOSE CHARACTERISTICS? ARE THEY YOUR ADMINISTRATORS? COLLEAGUES?
  • 12. Fear Fear is the major dynamic is the major dynamic operating in this operating in this condition. condition.
  • 13. Sigmund Freud called this dynamic "omnipotence of thought.“ He considered it a psychological defense to avoid inner anxiety and a sense of becoming fragmented when there is disagreement.
  • 14. C. The existence of the Bureaucratic organization in the educational system.
  • 15. THE BUREAUCRATIC MODEL REVISITED A review of the performance of the bureaucratic organization clearly shows that it perpetuates permanence through an administrative system built to promote order and stability.
  • 16. Here are its common characteristics as mentioned by Weber: 1. Fixed and official jurisdictional areas. 2. An office hierarchy and levels of graded authority that perpetuates a firmly ordered system of supervision in which there is a supervision of the lower offices by higher ones.
  • 17. 3. Management based upon written documents which are preserved in their original or draft form – the files. 4. Specialized office management that usually supposes expert training.
  • 18. 5. Official activity that demands the full working capacity of the official irrespective of the fact that his obligatory time in the bureau may be firmly delimited. 6. Management that follows general rules.
  • 19. All these could easily lead to order and stability, that is, structurally, since administrative positions are placed in the different levels of the structure. However, in due, time, predictably enough, “bureaupathology” will set in which according to Walton has the following recognizable symptoms: resistance to change, strong attachment to subgoals, routinization, impersonality, insecurity reflected in the need to control, and quantitative compliance.
  • 21. THE IMPERATIVE NEED FOR DYNAMISM An educational organization cannot afford to feel like a contented cow or remain bureaucratic for many reasons, the major ones of which are the following: First, knowledge has demonstrated through time that it is forever increasing by leaps and bounds.
  • 22. Second, the educational organization must simply have to move fast enough in pursuit of that increasing knowledge.
  • 23. Third, competition has become stiffer and more pronounced as ever not only among graduates of the same class, among graduates of different classes but also among professions.
  • 24. Fourth, the competition of one organization against another has become so pronounced that most of those who are involved are already talking of “survival strategies”.
  • 25.
  • 26. A . Most educational institutions prefer young, smart, qualified and dynamic teachers who will be trained and become the future leaders and administrators.
  • 27. B. Ways to Break into Rigid Thinking and Get a Happier Life! Being willing to own the behavior and then forgive yourself for doing it will boost you to a higher level of consciousness. Breaking into rigidity will give you an increase in personal power. Instead of having power over others, you develop a power over yourself. This is real Self-esteem!
  • 28. • Being inflexible can continue because you have not known how to break the pattern or you do not want to give up being in control. Ask yourself these questions: • "Do I want to be right or do I want to be happy? • Do I want to get my way or do I want to feel closeness with others? • Am I willing to balance my logical, left brain with my intuitive, feeling right brain to make me a well-rounded person?"
  • 30. The educational organization must fuse the merits of bureaucratic and adhocratic models to make the whole organization itself adaptive. That while there should be order and stability in the administrative system as a merit of the bureaucratic design
  • 31. in order to pursue planned program/project objectives and organizational goal, there should at the same time be a built-in capability for flexibility and change as a merit of adhocracy to meet the challenges of development.
  • 32. How will this statement of principle apply? First, the administrative system structure should conform to the structure of objectives.
  • 33. Second, an operational mechanism should be installed in the administrative system structure to bring about that desired flexibility and change.
  • 34. Third, policies should be formulated and adopted that would guide the administrative system to decide and to act in accordance with the complementation of both models.
  • 35. FIGURE 3. FUSION OF THE BUREAUCRATIC AND ADHOCRATIC STRUCTURE – TOWARDS AN ADAPTIVE STRUCTURE MODEL
  • 36. Figure 3 illustrates the fusion of bureaucracy and adhocracy in an administrative system structure. The bureaucratic substructure is represented by the top, middle and lower boxes as they are connected to each other on the one hand, and to the bureaucratic substructure on the other, by broken lines which in the aggregate may be called the adhocratic line of authority. This whole arrangement or mechanism is an alternative design to bring about that desired flexibility and change.
  • 37. IN OPERATIONAL TERMS, X OR Y, MAY BE REPRESENTED BY A TEAM OF EXPERT MANAGERS OR SPECIALISTS FROM EITHER THE TOP, MIDDLE OR LOWER LEVELS OF THE STRUCTURE, OR IT CAN BE REPRESENTED BY OMBUDSMEN OR ASSISTANTS WHOSE MAJOR TASKS WOULD BE TO REINFORCE WEAK ADMINISTRATORS OR UNITE SO THAT PLANNED OBJECTIVES WILL CONTINUE TO BE PURSUED WHILE MEETING THE CHALLENGES OF DEVELOPMENT.
  • 38. MODEL A X TOP Y MIDDLE LOWER
  • 39. In model A, the adhocratic substructure is lodged in if not based on the top administrative level. This implies that flexibility and change if desired will be instituted by the top administrative level when organizational dilemmas occur and no solution is at hand. That the adhocratic substructure is lodged if not based on top management also implies that the middle and lower administrative levels
  • 40. or a part therein are basically weak and always look up to the top for solution even for their own problems. On the other hand, if the middle and lower administrative levels are strong and can be depended upon, then the adhocratic can be made to confine itself to the study of development problems, beyond what existing programs and projects are presently pursuing.
  • 41. MODEL B TOP X MIDDLE Y LOWER
  • 42. In model B, the adhocratic substructure is lodged in if not based on the middle level. This implies that flexibility and change if desired will be instituted by the middle administrative level when organizational dilemmas occur in that level and below it and no solution is at hand. That the adhocratic substructure is lodged in if not based on this level also implies that the lower administrative level
  • 43. is basically weak and always look up to the middle for answers to their own problems. More than these implications, the following suggestions are clear: first, that the middle has good relationships with the former and the second, that the top does not believe in centralized authority to solve problems where these can be taken care of by the middle.
  • 44. MODEL C TOP MIDDLE X LOWER Y
  • 45. Model C, the adhocratic substructure is lodged in if not based from the lower administrative level. Its implication follow the logic of analysis in Models A and B and as they apply to this particular level and in relation to the top and middle levels.
  • 46. CASE OF DEAN DELA CRUZ The Case illustrates that unless there is no provision for flexibility and change in the organization, Dean dela Cruz and hundreds like him will have to stay in their posts for another three years while the organization suffers.
  • 47. If model A, however, is there, top administration can easily send X or Y (may be represented by a manager and/or his team) to reinforce Dean Dela Cruz without the latter feeling that his position has been usurped,
  • 48. because the move is a built-in mechanism of the organization structure design. In this particular case, the adhocratic substructure is reinforcing the weak bureaucratic substructure. Flexibility and change are introduced without necessarily destroying order and stability which the bureaucratic substructure represents.