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Chicago, Illinois
The National Association of REALTORS®
       Monday, Sept. 27, 2010
• Just a ‘warm-up’ to the
  main events
• No need to take notes
• Just listen to a few
  stories…..

  Travis Wright
  Executive Director
  The Real Estate Standards Organization
  twright@reso.org
If I Can’t Hear It, I Can’t Fix It
I Have Listened To….
The BOD       • “Do we incorporate, when & how?”


Work Groups   • “Let’s do it this way, OK?”


Blogs         • “The organization that doesn’t exist!?”


MLS Execs     • “If you don’t, we will!”


Brokers       • “Doesn’t‘ RETS do it all already?”


NAR           • “What’s in the Member’s best interests?”



Experts       • “WHAT are you guys doing?”
www.ted.com
Golden Circle
Whole Brain Thinking
Travis’ WHY

                                                                AFFILIATION




                                          APPRECIATION          My                     AUTONOMY



           APPRECIATION
                                                                WHY
  Acknowledgement of Merit In One's
        Thoughts and Feelings
             AFFILIATION
      Treatment As a Colleague                           ROLE                 STATUS
             AUTONOMY
Respect For One's Freedom of Decision
                STATUS
    Recognition of One's Standing
                 ROLE
 Definition of One's Role As Fulfilling
The WHY’s of RETS

REALTORS                       SERVER                 CONSUMERS
                              VENDORS




                         WHY
                                                   CLIENT
           NAR
                          of                      VENDORS


                         RETS
                    MLS
                 EXECUTIVES             EXPERTS
RESO ~ RETS Eco System
                                                      900
   Share                                              MLS’
  Holders
     ?            COMMUNITY
                     150
                                                    80,000
                 GOVERNANCE          SERVER         Brokers
   Share        Board of Directors   Vendors
  Holders
     ?
                   PROCESS            CLIENT       1,000,000
                  Workgroups         Vendors       REALTORS

                   PRODUCT           EXPERTS
                RETS Specification   Consultants
                                                   4,000,000
     NAR           FUNDING                          Listings
 is the Sole      Shareholders
Share Holder
                                                   60,000,000
                                                   Consumers
The Tech Work This Week
Do You Have a Dog in the Hunt?
Wish I Did..
So, What Has Been Revealed?
REALTORS are Perplexed
                                  Median
                          ASP:
            Inventory:            Income:
                         $182K              NAR Dues:
               4M &                 $36K
              12mo’s                         $88 M


    Annual
     Home                                   Local Dues:
  Sales: 3.8M                                 $190 M


                             Real
  1.1 M                                      MLS Dues:
REALTORS                    Estate            $580 M
                           Vertical
Our Industry is Perplexed
• Uncertain economy and weak real estate markets
• MLS’ debate the merits of consolidation, revenue
  streams, data ownership and their ‘true role’
• Real estate brokers struggle to survive on narrow
  margins
• Realtors struggle to earn U.S. median income
• Everybody wants realty data for free
• Innovators want no barriers to innovation
• Thought leaders want their views adopted
• New business models and technologies
  continue to disrupt (Freemium)
• RETS is not all it could be
RETS Workgroup began informal meetings to
       discuss data standards for MLS industry.



                                    2007                      2010
 2000        2002       2003                     2008
                                    RESO                     RETS 1.8
RETS 1.0   RETS 1.01   RETS 1.5                RETS 1.7.2
                                  (proposed)                (proposed)
Server                   Client
              NAR                      Experts
Vendors                  Vendors

 Marketlinx     CRT      Realtor.com     Many!


                Mark
    LPS
              Lesswing


  Others
Significant Contributions
  Have Been Made By…


     NAR-MLS    Server &
      Policy     Client
    Committee   Vendors

        NAR     Members
      ($4m+)    at Large
Solid Results for RETS

               Five
                          MLS
             Releases
                        Adoption
             of RETS



                60 M Uniques &
                 1.8 B minutes



June, 2010
But, Some Shortcomings…
• Technology advances faster than a
  volunteer organization can
  accommodate
• Progress is directly tied to
  resources:
  – Volunteers members
  – Volunteer governance body
  – Financial support
• ‘Us’ vs. ‘Them’ impedes progress
• Unmet demands for data ‘types’
  and faster, cheaper data updates
Governance & Funding Fell Short, Too
• RESO Governance Structure was
  proposed but never formally adopted
• 501 (c) 6 Incorporation has not occurred
• Non-binding agreement, used primarily
  as a governance guide by the BOD
• NAR agreed to fund the budget until
  other shareholders contributed 50%+
• Other ‘shareholders’ have not arrived
• Commercial real estate practitioners
• MLS Executives calling for the ‘complete
  standard’ of data names and values
• They say: “If RESO can’t, we will!”
• The COVE group of MLS’ has made
  contributions to the Standard this year
• Perhaps we create synergy with COVE,
  CMLS and other MLS executives?
• What is the COVE?
The COVE…at Santa Catalina Island
COVE MLS Members
Non-COVE
   638,000   880+
             MLS’

    COVE
   462,000

 23
MLS’
Humble Suggestions
• Fully participate this week
• Use the whole brain, left & right
• Vote on RETS 1.8
• Think ‘modernization’
• Support the Commercial ‘85’
• Support the COVE ‘585’
• Meet the Candidates
• Network at the Reception &
  Happy Hour
• Enjoy Chicago!
Elected                             Appointed
1. Steve Clarke T                     1. Jason Normandin T
   (Systems Architect, Marketlinx)       (Director, Center for Realtor
2. Troy Davisson T                       Technology)
   (FBS-FlexMLS)                      2. Mark Lesswing B
3. Mary Frances Adams B                 (SVP/CTO of NAR)
   (TREND MLS)
4. Kristen Carr B
   (VP, Realtors Property Resource)
5. Paula O’Brien T
   (Owner, Ronin Technologies)
1.   Art Carter        CEO, IRMLS
2.   Pat Bybee         CEO, Metro MLS
3.   Jeremy Crawford   CTO, Sandicor MLS
4.   David Charron     CEO, MRIS
5.   Kathy Condon      CEO, MLS PIN
6.   Rebecca Jensen    CEO, Wasatch MLS
7.   Rob Overman       VP, LPS Real Estate Services
• Candidates may campaign until Nov.
  8, 2010
• Online voting period: Nov. 15-19
   – ‘Eligible Voters’ will be notified by email
   – Online procedures will be announced
     next month
• Results will be announced on or
  before Dec. 3, 2010
• Candidates may email Eligible
  Voters, post PPT’s to RESO.org, etc.
RESO REDUX by Travis Wright

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RESO REDUX by Travis Wright

  • 1.
  • 2. Chicago, Illinois The National Association of REALTORS® Monday, Sept. 27, 2010
  • 3. • Just a ‘warm-up’ to the main events • No need to take notes • Just listen to a few stories….. Travis Wright Executive Director The Real Estate Standards Organization twright@reso.org
  • 4. If I Can’t Hear It, I Can’t Fix It
  • 5. I Have Listened To…. The BOD • “Do we incorporate, when & how?” Work Groups • “Let’s do it this way, OK?” Blogs • “The organization that doesn’t exist!?” MLS Execs • “If you don’t, we will!” Brokers • “Doesn’t‘ RETS do it all already?” NAR • “What’s in the Member’s best interests?” Experts • “WHAT are you guys doing?”
  • 9. Travis’ WHY AFFILIATION APPRECIATION My AUTONOMY APPRECIATION WHY Acknowledgement of Merit In One's Thoughts and Feelings AFFILIATION Treatment As a Colleague ROLE STATUS AUTONOMY Respect For One's Freedom of Decision STATUS Recognition of One's Standing ROLE Definition of One's Role As Fulfilling
  • 10. The WHY’s of RETS REALTORS SERVER CONSUMERS VENDORS WHY CLIENT NAR of VENDORS RETS MLS EXECUTIVES EXPERTS
  • 11. RESO ~ RETS Eco System 900 Share MLS’ Holders ? COMMUNITY 150 80,000 GOVERNANCE SERVER Brokers Share Board of Directors Vendors Holders ? PROCESS CLIENT 1,000,000 Workgroups Vendors REALTORS PRODUCT EXPERTS RETS Specification Consultants 4,000,000 NAR FUNDING Listings is the Sole Shareholders Share Holder 60,000,000 Consumers
  • 12. The Tech Work This Week
  • 13. Do You Have a Dog in the Hunt?
  • 15. So, What Has Been Revealed?
  • 16. REALTORS are Perplexed Median ASP: Inventory: Income: $182K NAR Dues: 4M & $36K 12mo’s $88 M Annual Home Local Dues: Sales: 3.8M $190 M Real 1.1 M MLS Dues: REALTORS Estate $580 M Vertical
  • 17. Our Industry is Perplexed • Uncertain economy and weak real estate markets • MLS’ debate the merits of consolidation, revenue streams, data ownership and their ‘true role’ • Real estate brokers struggle to survive on narrow margins • Realtors struggle to earn U.S. median income • Everybody wants realty data for free • Innovators want no barriers to innovation • Thought leaders want their views adopted • New business models and technologies continue to disrupt (Freemium) • RETS is not all it could be
  • 18.
  • 19. RETS Workgroup began informal meetings to discuss data standards for MLS industry. 2007 2010 2000 2002 2003 2008 RESO RETS 1.8 RETS 1.0 RETS 1.01 RETS 1.5 RETS 1.7.2 (proposed) (proposed)
  • 20. Server Client NAR Experts Vendors Vendors Marketlinx CRT Realtor.com Many! Mark LPS Lesswing Others
  • 21. Significant Contributions Have Been Made By… NAR-MLS Server & Policy Client Committee Vendors NAR Members ($4m+) at Large
  • 22. Solid Results for RETS Five MLS Releases Adoption of RETS 60 M Uniques & 1.8 B minutes June, 2010
  • 23. But, Some Shortcomings… • Technology advances faster than a volunteer organization can accommodate • Progress is directly tied to resources: – Volunteers members – Volunteer governance body – Financial support • ‘Us’ vs. ‘Them’ impedes progress • Unmet demands for data ‘types’ and faster, cheaper data updates
  • 24. Governance & Funding Fell Short, Too • RESO Governance Structure was proposed but never formally adopted • 501 (c) 6 Incorporation has not occurred • Non-binding agreement, used primarily as a governance guide by the BOD • NAR agreed to fund the budget until other shareholders contributed 50%+ • Other ‘shareholders’ have not arrived
  • 25. • Commercial real estate practitioners • MLS Executives calling for the ‘complete standard’ of data names and values • They say: “If RESO can’t, we will!” • The COVE group of MLS’ has made contributions to the Standard this year • Perhaps we create synergy with COVE, CMLS and other MLS executives? • What is the COVE?
  • 26. The COVE…at Santa Catalina Island
  • 28. Non-COVE 638,000 880+ MLS’ COVE 462,000 23 MLS’
  • 29.
  • 30.
  • 31. Humble Suggestions • Fully participate this week • Use the whole brain, left & right • Vote on RETS 1.8 • Think ‘modernization’ • Support the Commercial ‘85’ • Support the COVE ‘585’ • Meet the Candidates • Network at the Reception & Happy Hour • Enjoy Chicago!
  • 32.
  • 33. Elected Appointed 1. Steve Clarke T 1. Jason Normandin T (Systems Architect, Marketlinx) (Director, Center for Realtor 2. Troy Davisson T Technology) (FBS-FlexMLS) 2. Mark Lesswing B 3. Mary Frances Adams B (SVP/CTO of NAR) (TREND MLS) 4. Kristen Carr B (VP, Realtors Property Resource) 5. Paula O’Brien T (Owner, Ronin Technologies)
  • 34. 1. Art Carter CEO, IRMLS 2. Pat Bybee CEO, Metro MLS 3. Jeremy Crawford CTO, Sandicor MLS 4. David Charron CEO, MRIS 5. Kathy Condon CEO, MLS PIN 6. Rebecca Jensen CEO, Wasatch MLS 7. Rob Overman VP, LPS Real Estate Services
  • 35. • Candidates may campaign until Nov. 8, 2010 • Online voting period: Nov. 15-19 – ‘Eligible Voters’ will be notified by email – Online procedures will be announced next month • Results will be announced on or before Dec. 3, 2010 • Candidates may email Eligible Voters, post PPT’s to RESO.org, etc.