Overview of airline booking process

Overview March 2009 Airline booking process

Agenda ,[object Object],[object Object],[object Object]

Booking process ,[object Object],[object Object]

Booking process (continued…) ,[object Object],Acknowledgment : The image above is from the actual booking process on http://ww.opodo.co.uk

Airline booking process and systems involved

Systems involved Stage GDS Airline CRS Route search Availability search Fare search Passenger confirmation Payment Schedule search ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Route search ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Schedule search ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Availability search ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Fare search ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Passenger confirmation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Payment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Introduction to booking engines

Historical background ,[object Object],[object Object]

Booking engines ,[object Object],[object Object]

Booking engines (continued…)

Role of a booking engine ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Role of a booking engine (continued…) ,[object Object],[object Object],[object Object],[object Object]

Major booking engines ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Major booking engines (continued…) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Important terms in the booking process

Search types ,[object Object],[object Object]

Flight types ,[object Object],[object Object],[object Object],[object Object]

Cabin classes ,[object Object],[object Object],[object Object],[object Object]

Booking codes ,[object Object],[object Object],[object Object],[object Object],[object Object]

Itinerary types ,[object Object],Delhi Chandigarh Frankfurt Berlin Paris

Itinerary types (continued…) ,[object Object],Delhi Chandigarh Frankfurt Berlin Paris London

Itinerary types (continued…) ,[object Object],Frankfurt Berlin Paris London

Fare types (continued…) ,[object Object],[object Object]

Fare types ,[object Object],[object Object]

Fare types (continued…) ,[object Object],[object Object],[object Object]

Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Summary (continued…) ,[object Object],[object Object],[object Object]

Overview of airline booking process

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