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Comprehensive Safety Analysis
          (CSA) 2010
       Listening Session
    How CSA 2010 Affects Motor Carriers and
                   Drivers
                                              December 10, 2009

U.S. Department of Transportation                                 Listening Session #2 12/10/2009
Federal Motor Carrier Safety Administration
Welcome


• Over 2200 locations participating
• Over 400 advance comments and questions
     – From carriers, agencies, associations, and individuals
     – Covering about 20 major topics
• Submit more comments and questions throughout the
  webcast
     – Type them in on the lower right of your computer screen and
       hit “send”
• Technical difficulties? Call 1-866-260-4631 for live aid.


 U.S. Department of Transportation              Listening Session #2 12/10/2009
 Federal Motor Carrier Safety Administration
Anne Ferro, FMCSA Administrator

U.S. Department of Transportation             Listening Session #2 12/10/2009
Federal Motor Carrier Safety Administration
Rose A. McMurray, FMCSA Acting Deputy Administrator


U.S. Department of Transportation             Listening Session #2 12/10/2009
Federal Motor Carrier Safety Administration
Presentation Agenda

•     What’s Changing?
•     Supplemental Agency Efforts
•     What Can Carriers do to Prepare?
•     What Can Drivers do to Prepare?
•     Responses to your comments and
      questions
                                                  Technical difficulties? Call 1-866-260-4631 for live aid

    U.S. Department of Transportation                               Listening Session #2 12/10/2009
    Federal Motor Carrier Safety Administration
Presenters




                Gary Woodford,                                                   Bryan Price,
           Program Manager, CSA 2010                                Senior Transportation Specialist, FMCSA




    Steve Piwowarski,
CSA 2010 Training Manager,                               Mark Savage,                            Dan Meyer,
 National Training Center                       Captain, Colorado State Patrol         Captain, Kansas Highway Patrol


  U.S. Department of Transportation                                                 Listening Session #2 12/10/2009
  Federal Motor Carrier Safety Administration
CSA 2010: What’s
                  Changing?

                                              Technical difficulties? Call 1-866-260-4631 for live aid

U.S. Department of Transportation                               Listening Session #2 12/10/2009
Federal Motor Carrier Safety Administration
New Measurement System
• Assesses safety of carriers and drivers based on unsafe
  behaviors that lead to crashes
    – Calculates safety performance based on 7 Behavior Analysis and Safety
      Improvement Categories (BASICs)
    – Weights time and severity of violations based on relation to crash risk
    – Uses crash records and all safety-based violations observed at roadside
• Measures carrier safety performance with enhanced
  information available to investigators relative to individual
  driver performance
• In the future, measurement scores would support future
  Safety Fitness Determinations (currently in rulemaking,
  initial rollout of CSA 2010 is not dependent on rule)
                                                Technical difficulties? Call 1-866-260-4631 for live aid

  U.S. Department of Transportation                               Listening Session #2 12/10/2009
  Federal Motor Carrier Safety Administration
New Agency Plans for Drivers

• The new Carrier Measurement System provides
  internal tools, including enhanced information on
  individual drivers, to investigators to more effectively
  and efficiently conduct carrier investigations
     – Tools allow for targeted sampling using enhanced driver
       information
     – Follow up on serious violations
• Under CSA 2010, individual drivers will not be
  assigned safety ratings or safety fitness determinations

                                               Technical difficulties? Call 1-866-260-4631 for live aid

 U.S. Department of Transportation                     Listening Session #2 12/10/2009
 Federal Motor Carrier Safety Administration
New Agency Plans for Drivers (cont’d)

• Other Agency initiatives are underway, including
  the Pre-employment Screening Program (PSP)
     – PSP was mandated by Congress and is not a part of CSA
       2010
     – “Driver Profiles” from FMCSA’s Driver
       Information Resource (DIR) will be available to
       carriers through PSP
     – Driver Profiles will only be released with driver
       authorization

 U.S. Department of Transportation             Listening Session #2 12/10/2009
 Federal Motor Carrier Safety Administration
New Interventions Process
The New Interventions Process addresses the…
 • WHAT
   Discovering violations and
   defining the problem
 • WHY
   Identifying the cause or
   where the processes broke down
 • HOW
   Determining how to fix it/prevent it through use of
   Safety Management Cycle and Safety Improvement
   Resources

                                              Technical difficulties? Call 1-866-260-4631 for live aid

U.S. Department of Transportation                               Listening Session #2 12/10/2009
Federal Motor Carrier Safety Administration
Safety Management Cycle




U.S. Department of Transportation             Listening Session #2 12/10/2009
Federal Motor Carrier Safety Administration
New Intervention Toolbox

• New intervention tools reach more carriers and
  influence safety compliance earlier
• CSA 2010 also introduces a new tool to warn
  carriers ahead of time if they have a safety
  problem:
     – Warning Letters
• CSA 2010 introduces three investigations types:
     – Offsite Investigations
     – Onsite Investigations –Focused
     – Onsite Investigations –Comprehensive
                                               Technical difficulties? Call 1-866-260-4631 for live aid

 U.S. Department of Transportation                               Listening Session #2 12/10/2009
 Federal Motor Carrier Safety Administration
New Intervention Toolbox (cont’d)

• CSA 2010 introduces additional follow-on
  corrective actions to increase carrier safety
  compliance
             − Cooperative Safety Plan (CSP)
             − Increased use of Notice of Violation (NOV)


• CSA 2010 is strong on enforcement and continues
  to employ the use of:
             − Notice of Claim (NOC)
             − Operations Out-of-Service Order (OOS)
                                               Technical difficulties? Call 1-866-260-4631 for live aid

 U.S. Department of Transportation                               Listening Session #2 12/10/2009
 Federal Motor Carrier Safety Administration
New Information Supplied to Roadside
Inspectors

• SMS BASICs will replace SafeStat’s Safety
  Evaluation Area (SEA) data sent to Roadside
  Inspectors
      – Assist in determining level of inspection
      – North American Standard (NAS) inspections do not
        change



                                              Technical difficulties? Call 1-866-260-4631 for live aid

U.S. Department of Transportation                               Listening Session #2 12/10/2009
Federal Motor Carrier Safety Administration
Supplementary Agency
        Efforts

                                              Technical difficulties? Call 1-866-260-4631 for live aid

U.S. Department of Transportation                               Listening Session #2 12/10/2009
Federal Motor Carrier Safety Administration
Roadside Data Uniformity


• Data collected at the roadside is the foundation of all
  data driven traffic safety initiatives
• CSA 2010 relies on roadside data in its SMS
  Methodology
• The CSA 2010 SFD methodology would use roadside
  data as a component of safety fitness determinations


  U.S. Department of Transportation             Listening Session #2 12/10/2009
  Federal Motor Carrier Safety Administration
Roadside Uniformity-Background

•    Effort organized into four core initiatives:
    1. Consistent documentation of roadside inspection and
        violation data
    2. Standardized processes for challenging data
    3. Increased awareness of high level goals of the inspection
        program
         a) Good inspections can support systematic enforcement
            program
         b) Screening vs. Inspection
    4. Uniform inspection selection processes
     U.S. Department of Transportation             Listening Session #2 12/10/2009
     Federal Motor Carrier Safety Administration
FMCSA Data Quality

• Quality data is key to CSA 2010 Operational
  Model
• Comprehensive data quality program initiated
  over 5 years ago
• Current data is useful and meaningful;
  improvements can always be made
• DataQs Systems provides the public the
  opportunity to challenge the accuracy of state
  reported data (https://dataqs.fmcsa.dot.gov)
                                               Technical difficulties? Call 1-866-260-4631 for live aid

 U.S. Department of Transportation                               Listening Session #2 12/10/2009
 Federal Motor Carrier Safety Administration
FMCSA’s Comprehensive State Data
        Quality Program
                                                                Monthly
                                                               Monitoring
                                                  SaDIP       of State Data   ID & Develop
                                                  Grants         Quality       Data Quality
                                                                              Improvement
                                                                                Initiatives

                              On-Site State                                                   Assistance for
                              Assessment                                                       Safety Data
                                                                                              Improvement


                                                            FMCSA Data
                            Analysis and
                           Improvement
                                                              Quality                                   New
                                                                                                      Applicant
                           of State PARS                    Improvement                               Screening
                                                              Program

                                                                                                 Census File
                         UMTRI Off-                                                             Improvement
                        site Analysis of
                          State Crash
                              Data
                                                                                    Ongoing
                                                                Training       Evaluation of State-
                                                   DataQs       (FMCSA,          Reported Motor
                                                              State & Local     Carrier Crash and
                                                                 Offices)        Inspection Data
Technical difficulties? Call 1-866-260-4631 for live aid


          U.S. Department of Transportation                                         Listening Session #2 12/10/2009
          Federal Motor Carrier Safety Administration
State Data Quality Evaluation

• Ongoing evaluation shows improvements in
  quality of state reported crash and inspection data

       SSDQ Implemented                          25-month Improvement
          (March 2004)                               (October 2009)




                           Mar 2004 Jun 2007 Sep 2007 Oct 2009
                      Good       24        38      27        41
                      Fair       13        10      16         8
                      Poor       14         3       8         2

 U.S. Department of Transportation                       Listening Session #2 12/10/2009
 Federal Motor Carrier Safety Administration
Data Corrections (DataQs)

                DataQs Data Challenges
                 Feb 2004 – Nov 2009




~67,000 Data challenges filed (65% resulting in data updates)
~1,700 New challenges per month
~30,000 General public/motor carrier registrations
~870 new general public/motor carrier registrations per month
    U.S. Department of Transportation                  Listening Session #2 12/10/2009
    Federal Motor Carrier Safety Administration
CSA 2010: What Can
Carriers do to Prepare?

                                              Technical difficulties? Call 1-866-260-4631 for live aid

U.S. Department of Transportation                               Listening Session #2 12/10/2009
Federal Motor Carrier Safety Administration
Educate Yourselves and Your Employees


• Understand SMS Methodology
• Understand the BASICs
• Check the website for more information and
  updates (http://csa2010.fmcsa.dot.gov )
• Raise drivers’ awareness that every
  inspection counts and every violation counts


                                               Technical difficulties? Call 1-866-260-4631 for live aid

 U.S. Department of Transportation                               Listening Session #2 12/10/2009
 Federal Motor Carrier Safety Administration
Review and Update Your Data
• Ensure Motor Carrier Census (MCS-150 Form) is
  up-to-date and accurate
• Routinely monitor and review inspection and crash
  data
     – Data currently available through FMCSA’s Portal
     – Agency currently exploring option to give motor carrier’s the
       ability to review their safety data organized by BASIC prior to
       SMS launch; more information will be available in early 2010
• Question potentially incorrect data (DataQs)
• Maintain copies of inspection reports and evidence
  related to any observed violations
 U.S. Department of Transportation              Listening Session #2 12/10/2009
 Federal Motor Carrier Safety Administration
Examine Business Processes

• Compare past violations to severity weightings
• Know why your trucks are getting inspected
• Understand where problem areas may exist by
  identifying trends or patterns
• Implement policies and practices now to
  address problem areas


                                               Technical difficulties? Call 1-866-260-4631 for live aid

 U.S. Department of Transportation                               Listening Session #2 12/10/2009
 Federal Motor Carrier Safety Administration
CSA 2010: What Can
 Drivers do to Prepare?

                                              Technical difficulties? Call 1-866-260-4631 for live aid

U.S. Department of Transportation                               Listening Session #2 12/10/2009
Federal Motor Carrier Safety Administration
Recommended Driver Actions

• Understand the BASICs and new methodology
• Maintain copies of inspection reports
• Become knowledgeable about employers’ safety records by
  checking carrier safety information at SafeStat on line
• Know and follow safety rules and regulations
     – CMV web-based driving tips can be found at
       http://www.fmcsa.dot.gov/about/outreach/education/driverTips/index.
       htm
• Check the CSA 2010 website for more information and
  updates (http://csa2010.fmcsa.dot.gov )


                                               Technical difficulties? Call 1-866-260-4631 for live aid

 U.S. Department of Transportation                               Listening Session #2 12/10/2009
 Federal Motor Carrier Safety Administration
In Summary

• CSA 2010 will introduce new concepts to the motor carrier
  industry and to drivers:
     – New measurement system
     – New intervention process
     – New information at roadside
• The Agency has additional programs on-going that will
  benefit this data-driven operational model:
     – Roadside Data Uniformity
     – Data Quality
• There are many steps that motor carriers and drivers can
  take today to prepare for CSA 2010 roll-out in the summer
  of 2010
 U.S. Department of Transportation             Listening Session #2 12/10/2009
 Federal Motor Carrier Safety Administration
What’s Next?

• Provide us your feedback via the poll questions to follow
• Visit the web site to find answers to your remaining
  questions
     – Search our frequently asked questions by key word
     – Review our fact sheets, brochures, briefings and the SMS methodology
       document
     – Look for a document in January that categorizes, consolidates and
       answers many Listening Session questions
     – If you still have a question, please send it to us through the feedback link
       on the web site!




 U.S. Department of Transportation                       Listening Session #2 12/10/2009
 Federal Motor Carrier Safety Administration
Responses to Participants Questions and
    Comments




                    Bryan Price,                                                  Steve Piwowarski,
       Senior Transportation Specialist, FMCSA                   CSA 2010 Training Manager, National Training Center




                                                             Dan Meyer,                                 Chris Ryan,
         Mark Savage,
                                                   Captain, Kansas Highway Patrol                       Facilitator
Captain, Colorado State Patrol
                                                                            Technical difficulties? Call 1-866-260-4631 for live aid

     U.S. Department of Transportation                                                 Listening Session #2 12/10/2009
     Federal Motor Carrier Safety Administration

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Csa2010listening Session Dec 10 09 Grwoodford 2[1]

  • 1. Comprehensive Safety Analysis (CSA) 2010 Listening Session How CSA 2010 Affects Motor Carriers and Drivers December 10, 2009 U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 2. Welcome • Over 2200 locations participating • Over 400 advance comments and questions – From carriers, agencies, associations, and individuals – Covering about 20 major topics • Submit more comments and questions throughout the webcast – Type them in on the lower right of your computer screen and hit “send” • Technical difficulties? Call 1-866-260-4631 for live aid. U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 3. Anne Ferro, FMCSA Administrator U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 4. Rose A. McMurray, FMCSA Acting Deputy Administrator U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 5. Presentation Agenda • What’s Changing? • Supplemental Agency Efforts • What Can Carriers do to Prepare? • What Can Drivers do to Prepare? • Responses to your comments and questions Technical difficulties? Call 1-866-260-4631 for live aid U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 6. Presenters Gary Woodford, Bryan Price, Program Manager, CSA 2010 Senior Transportation Specialist, FMCSA Steve Piwowarski, CSA 2010 Training Manager, Mark Savage, Dan Meyer, National Training Center Captain, Colorado State Patrol Captain, Kansas Highway Patrol U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 7. CSA 2010: What’s Changing? Technical difficulties? Call 1-866-260-4631 for live aid U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 8. New Measurement System • Assesses safety of carriers and drivers based on unsafe behaviors that lead to crashes – Calculates safety performance based on 7 Behavior Analysis and Safety Improvement Categories (BASICs) – Weights time and severity of violations based on relation to crash risk – Uses crash records and all safety-based violations observed at roadside • Measures carrier safety performance with enhanced information available to investigators relative to individual driver performance • In the future, measurement scores would support future Safety Fitness Determinations (currently in rulemaking, initial rollout of CSA 2010 is not dependent on rule) Technical difficulties? Call 1-866-260-4631 for live aid U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 9. New Agency Plans for Drivers • The new Carrier Measurement System provides internal tools, including enhanced information on individual drivers, to investigators to more effectively and efficiently conduct carrier investigations – Tools allow for targeted sampling using enhanced driver information – Follow up on serious violations • Under CSA 2010, individual drivers will not be assigned safety ratings or safety fitness determinations Technical difficulties? Call 1-866-260-4631 for live aid U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 10. New Agency Plans for Drivers (cont’d) • Other Agency initiatives are underway, including the Pre-employment Screening Program (PSP) – PSP was mandated by Congress and is not a part of CSA 2010 – “Driver Profiles” from FMCSA’s Driver Information Resource (DIR) will be available to carriers through PSP – Driver Profiles will only be released with driver authorization U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 11. New Interventions Process The New Interventions Process addresses the… • WHAT Discovering violations and defining the problem • WHY Identifying the cause or where the processes broke down • HOW Determining how to fix it/prevent it through use of Safety Management Cycle and Safety Improvement Resources Technical difficulties? Call 1-866-260-4631 for live aid U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 12. Safety Management Cycle U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 13. New Intervention Toolbox • New intervention tools reach more carriers and influence safety compliance earlier • CSA 2010 also introduces a new tool to warn carriers ahead of time if they have a safety problem: – Warning Letters • CSA 2010 introduces three investigations types: – Offsite Investigations – Onsite Investigations –Focused – Onsite Investigations –Comprehensive Technical difficulties? Call 1-866-260-4631 for live aid U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 14. New Intervention Toolbox (cont’d) • CSA 2010 introduces additional follow-on corrective actions to increase carrier safety compliance − Cooperative Safety Plan (CSP) − Increased use of Notice of Violation (NOV) • CSA 2010 is strong on enforcement and continues to employ the use of: − Notice of Claim (NOC) − Operations Out-of-Service Order (OOS) Technical difficulties? Call 1-866-260-4631 for live aid U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 15. New Information Supplied to Roadside Inspectors • SMS BASICs will replace SafeStat’s Safety Evaluation Area (SEA) data sent to Roadside Inspectors – Assist in determining level of inspection – North American Standard (NAS) inspections do not change Technical difficulties? Call 1-866-260-4631 for live aid U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 16. Supplementary Agency Efforts Technical difficulties? Call 1-866-260-4631 for live aid U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 17. Roadside Data Uniformity • Data collected at the roadside is the foundation of all data driven traffic safety initiatives • CSA 2010 relies on roadside data in its SMS Methodology • The CSA 2010 SFD methodology would use roadside data as a component of safety fitness determinations U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 18. Roadside Uniformity-Background • Effort organized into four core initiatives: 1. Consistent documentation of roadside inspection and violation data 2. Standardized processes for challenging data 3. Increased awareness of high level goals of the inspection program a) Good inspections can support systematic enforcement program b) Screening vs. Inspection 4. Uniform inspection selection processes U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 19. FMCSA Data Quality • Quality data is key to CSA 2010 Operational Model • Comprehensive data quality program initiated over 5 years ago • Current data is useful and meaningful; improvements can always be made • DataQs Systems provides the public the opportunity to challenge the accuracy of state reported data (https://dataqs.fmcsa.dot.gov) Technical difficulties? Call 1-866-260-4631 for live aid U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 20. FMCSA’s Comprehensive State Data Quality Program Monthly Monitoring SaDIP of State Data ID & Develop Grants Quality Data Quality Improvement Initiatives On-Site State Assistance for Assessment Safety Data Improvement FMCSA Data Analysis and Improvement Quality New Applicant of State PARS Improvement Screening Program Census File UMTRI Off- Improvement site Analysis of State Crash Data Ongoing Training Evaluation of State- DataQs (FMCSA, Reported Motor State & Local Carrier Crash and Offices) Inspection Data Technical difficulties? Call 1-866-260-4631 for live aid U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 21. State Data Quality Evaluation • Ongoing evaluation shows improvements in quality of state reported crash and inspection data SSDQ Implemented 25-month Improvement (March 2004) (October 2009) Mar 2004 Jun 2007 Sep 2007 Oct 2009 Good 24 38 27 41 Fair 13 10 16 8 Poor 14 3 8 2 U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 22. Data Corrections (DataQs) DataQs Data Challenges Feb 2004 – Nov 2009 ~67,000 Data challenges filed (65% resulting in data updates) ~1,700 New challenges per month ~30,000 General public/motor carrier registrations ~870 new general public/motor carrier registrations per month U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 23. CSA 2010: What Can Carriers do to Prepare? Technical difficulties? Call 1-866-260-4631 for live aid U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 24. Educate Yourselves and Your Employees • Understand SMS Methodology • Understand the BASICs • Check the website for more information and updates (http://csa2010.fmcsa.dot.gov ) • Raise drivers’ awareness that every inspection counts and every violation counts Technical difficulties? Call 1-866-260-4631 for live aid U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 25. Review and Update Your Data • Ensure Motor Carrier Census (MCS-150 Form) is up-to-date and accurate • Routinely monitor and review inspection and crash data – Data currently available through FMCSA’s Portal – Agency currently exploring option to give motor carrier’s the ability to review their safety data organized by BASIC prior to SMS launch; more information will be available in early 2010 • Question potentially incorrect data (DataQs) • Maintain copies of inspection reports and evidence related to any observed violations U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 26. Examine Business Processes • Compare past violations to severity weightings • Know why your trucks are getting inspected • Understand where problem areas may exist by identifying trends or patterns • Implement policies and practices now to address problem areas Technical difficulties? Call 1-866-260-4631 for live aid U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 27. CSA 2010: What Can Drivers do to Prepare? Technical difficulties? Call 1-866-260-4631 for live aid U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 28. Recommended Driver Actions • Understand the BASICs and new methodology • Maintain copies of inspection reports • Become knowledgeable about employers’ safety records by checking carrier safety information at SafeStat on line • Know and follow safety rules and regulations – CMV web-based driving tips can be found at http://www.fmcsa.dot.gov/about/outreach/education/driverTips/index. htm • Check the CSA 2010 website for more information and updates (http://csa2010.fmcsa.dot.gov ) Technical difficulties? Call 1-866-260-4631 for live aid U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 29. In Summary • CSA 2010 will introduce new concepts to the motor carrier industry and to drivers: – New measurement system – New intervention process – New information at roadside • The Agency has additional programs on-going that will benefit this data-driven operational model: – Roadside Data Uniformity – Data Quality • There are many steps that motor carriers and drivers can take today to prepare for CSA 2010 roll-out in the summer of 2010 U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 30. What’s Next? • Provide us your feedback via the poll questions to follow • Visit the web site to find answers to your remaining questions – Search our frequently asked questions by key word – Review our fact sheets, brochures, briefings and the SMS methodology document – Look for a document in January that categorizes, consolidates and answers many Listening Session questions – If you still have a question, please send it to us through the feedback link on the web site! U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration
  • 31. Responses to Participants Questions and Comments Bryan Price, Steve Piwowarski, Senior Transportation Specialist, FMCSA CSA 2010 Training Manager, National Training Center Dan Meyer, Chris Ryan, Mark Savage, Captain, Kansas Highway Patrol Facilitator Captain, Colorado State Patrol Technical difficulties? Call 1-866-260-4631 for live aid U.S. Department of Transportation Listening Session #2 12/10/2009 Federal Motor Carrier Safety Administration