Personal Knowledge Management Personal Information Management Information Literacy empirical studies

1. Knowledge and Information
Management
by Individuals
MARZENA ŚWIGOŃ
UNIVERSITY OF WARMIA AND MAZURY
IN OLSZTYN (POLAND)
4th International Conference
on Qualitative and Quantitative Methods in Libraries (QQML)
Limerick, Ireland, 22–25 May 2012

2. QQML 2012
Plan
PIM PKM
 1988: Personal Information  1998: Personal Knowledge
Management Management
 (Personal..., 2007)  (Personal..., 2011)
information and knowledge
Information Literacy (IL)
PIM, PKM and IL
Personal Knowledge and Information Management (PKIM) (Świgoń, 2012)
– part of empirical studies results

3. QQML 2012
PIM & PKM
Personal Information Personal Knowledge
Management Management
 the practice and the study of the  an evolving set of understandings,
activities a person performs in skills and abilities that allows an
order to acquire or create, store, individual to survive and prosper
organise, maintain, retrieve, use, in changing environments…
and distribute the information… (Personal..., 2011); skills (Barth, 2004):
(Personal..., 2007); kinds of activity (Jones, 1) accessing information and ideas
2008, 2010): 2) evaluating
1) keeping activities: from 3) organising
information to need 4) analysing
2) finding/refinding activities: from 5) conveying
need to information
6) collaborating around
information and ideas
7) securing

4. QQML 2012
Information Literacy (IL)
CILIP – the UK Chartered SCONUL – Society of College,
Institute of Library and National and University
Information Professionals Libraries
 Skills and competencies of  Basic library and IT skills:
understanding: 1) recognise information need
1) a need for information 2) distinguish ways of addressing
2) the resources available gap
3) how to find information 3) construct strategies for locating
4) the need to evaluate results 4) locate and access
5) how to work with or exploit 5) compare and evaluate
results 6) organise, apply and
6) ethics and responsibility of use communicate and
7) how to communicate or share 7) synthesise and create
your findings
8) how to manage your findings

5. QQML 2012
PKM vs. IL
Dorner’s and Gorman’s IL definition (Gorman, Pauleen, Personal…, 2011, p. 11):
 To be aware of why, how and by whom information is created, communicated and
controlled, and how it contributes to the construction of knowledge.
 To understand when information can be used to improve their daily living or to
contribute to the resolution of needs related to specific situations, such as at work or
school.
 To know how to locate information and to critique its relevance and appropriateness to
their context.
 To understand how to integrate relevant and appropriate information with what they
already know to construct new knowledge that increases their capacity to improve their
daily living or to resolve needs related to specific situations that have arisen.

6. Personal Knowledge and Information
Management (PKIM)
AN INTEGRATED AND HUMANISTIC APPROACH
TO PIM, PKM, IL
WITH REFERENCE TO EXPLICIT AND TACIT
KNOWLEDGE AND INFORMATION
(ŚWIGOŃ, 2012)

7. Personal Knowledge and Information Management (PKIM)
 Questions of the first part of the empirical studies (Świgoń, 2012):
 What are the main definitions, dimensions and manifestations of management of
knowledge and information through the eyes of individuals (students)?
 What is the difference between knowledge management (KM) and information
management (IM) in the opinion of students?
 What is the role of knowledge and information management in studying?
 Which factors influence management of knowledge and information in students’
opinion?
 The respondents group – 34 students of two specialties in the Faculty of
Humanities in the University of Warmia and Mazury in Olsztyn (Poland):
 17 Library and Information Studies (LIS) students and
 17 Information Management Studies (IMS) students.
(empirical studies results; Świgoń, 2012)

8. IM, KM, KIM - definitions QQML 2012
 Connections
 they are inseparable
 they cannot exist without each other
 one depends on another, they result from one another
 KM is something more than IM, it is a broader, overriding term
 KM as the next step after IM
 KIM as the successive stages of knowledge and information cycle
 KIM related to levels of education
(empirical studies results; Świgoń, 2012)

9. QQML 2012
IM & KM – differences
 IM comprises all accessible information (relevant, and non-relevant),
whereas KM concerns only some information, selected, useful, reliable
or recorded in memory
 KM is more connected to the scientific world, whereas IM – to everyday
life and office work
 Other differences:
 complexity of both concepts
 scale
 subject
(empirical studies results; Świgoń, 2012)

10. Benefits of knowledge and information management
 In studying, learning, preparing for classes and writing research theses
(in each field of studies at universities and even earlier – in high schools)
 In everyday life; in private and professional context:
 faster access to information
 assistance in problem solving
 better coping with information overload
 more effective selection of information
 ability to verify and correct information
 time, money and effort saving
 productivity in mental area
 In the information society
(empirical studies results; Świgoń, 2012)

11. Factors influenced knowledge and information management
supporting factors: hindering factors:
 adequate skills and competences  information overload
gained on training courses  inefficient preparation
 familiarity with IT  lack of professionals
 unlimited access to the Internet  personality traits, e.g. being chaotic,
 rich library collections careless
 specialised literature on this subject  limited access to knowledge and
 personality traits, e.g. accuracy, logical information (copyrights, complicated
thinking library system, shortage of exemplars)
 knowledge and information managers  false, unreliable, inaccurate
 access to knowledge and information in information
general  lack of time
 practice, cooperation, motivation,  lack of financial support, software and
fluency in languages, and regularity hardware
(empirical studies results; Świgoń, 2012)

12. QQML 2012
Conclusions
 Individuals perceive KM and IM as an integral area – KIM
 They see KIM as the possession and development of specific skills and abilities
useful in all spheres of life (IL)
 Personal Knowledge and Information Management (PKIM) as an
interdisciplinary and multidisciplinary concept would be valuable in theory
(e.g. Information Science, Knowledge Management and Intellectual Capital,
Education) and practice (e.g. university/high schools education programmes)
(Świgoń, 2012)
(empirical studies results; Świgoń, 2012)

13. Marzena Świgoń, PhD
marzena.swigon@uwm.edu.pl
QQML 2012 Thank you for your attention
Limerick, Ireland