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Chronic Disease
            Management




YourLogo
 Ihr Logo
Disease Registries can:



             Improve health care quality

             Increase efficiency of care delivery

             Evaluate current interventions
              YourLogo
               Ihr Logo
Meeting These Goals




      Improve health care quality

      Increase efficiency of care delivery

      Evaluate current interventions
       Your Logo
Meeting These Goals




      Improve health care quality




       Your Logo
Disease registries are
allowing practices to
easily identify and reach
out to the patients most
in need, thereby
delivering the high
quality care that is
expected of medical care.




                              Improve health care quality

                                  Increase efficiency of care delivery
                        Here
                             co   Evaluate current interventions
                                  mes
                                    you r fo o
                                              t er 
                                                     Page
                                    Your Logo             5
Registry Format Sorted by Lab Data




               Here
                    co   mes
                               your
                                    f   oote
                                    r  P
                                         age
                           Your Logo         6
Registry Format Sorted by Lab Data




               Here
                    co   mes
                               your
                                    f   oote
                                    r  P
                                         age
                           Your Logo         7
Registry Format Sorted by Lab Data




               Here
                    co   mes
                               your
                                    f   oote
                                    r  P
                                         age
                           Your Logo         8
Registry Format Sorted by Lab Data




               Here
                    co   mes
                               your
                                    f   oote
                                    r  P
                                         age
                           Your Logo         9
Meeting These Goals

 Identify the Patients at the
        Greatest Risk




         Improve health care quality

         Increase efficiency of care delivery



          Your Logo
Meeting These Goals

Manually add patients    Identify the Patients at the
to a registry of your
choice                          Greatest Risk
High risk patients
Non-compliant
Clinically high-risk




                                 Improve health care quality

                                 Increase efficiency of care delivery



                                  Your Logo
Meeting These Goals

  Delegate and Oversee




       Improve health care quality

       Increase efficiency of care delivery

       Evaluate current interventions
        Your Logo
Meeting These Goals
•Chronic care coordinator
•Other Staff                  Delegate and Oversee
•Meet with them often to
address any concerns,
complications or needed
changes




                                   Improve health care quality

                                   Increase efficiency of care delivery

                                   Evaluate current interventions
                                    Your Logo
Meeting These Goals

 Ensure Continuity of Care




        Improve health care quality

        Increase efficiency of care delivery

        Evaluate current interventions
         Your Logo
Meeting These Goals
Registry Letters




                    Your Logo
Meeting These Goals
Registry Letters




                    Your Logo
Meeting These Goals
Registry Letters




                    Your Logo
Your Logo
That’s a wrap…




 And don’t
 forget that
while you’re
 doing this:
                   Your Logo
That’s a wrap…




I’m doing this:



                      Your Logo
Questions?




  Your Logo

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Chronic care

Hinweis der Redaktion

  1. The goal of this presentation is to show you how to manage your practice with registries. This presentation will discuss how use of health information technology and disease registries can be used to 1. (CLICK) improve health care quality,2. (CLICK) increase efficiency of health care delivery, 3. (CLICK) evaluate current prevalence of chronic disease and the interventions currently used to manage chronic disease.
  2. Our hope is that you will recognize the great value of the EMR is not recording notes, but what we do with the data once we have it.
  3. (CLICK) Disease registries are allowing practices to easily identify and reach out to the patients most in need, thereby delivering the high quality care that is expected of medical care. According to healthy people   "access to health care services in the United States is regarded as unreliable and many people do not receive the appropriate and timely care they need. The U.S. health care system, which is already strained, will face an influx of patients in 2014, when 32 million Americans will have health insurance for the first time.”
  4. The beauty of disease registries is that they allow us to use conditional logic to evaluate a patients needs in terms of care, thereby (CLICK) improving health care quality In addition, you are able to manually add patients to a registry of your choice. For example, in our practice, we rely on a relationship with our patients that no form of technology could understand. We have used this to our advantage to create a high-risk registry for patients that are either non-compliant, clinically high-risk or high maintenance. This not only aids in quality of care, but (CLICK) efficiency. ----- Meeting Notes (10/16/12 00:25) ----- The best way is to identify the people who have the most to gain with simple interventions >> insert before we have used… hypertension- bp dm-hba1c hyperlipidemia- hdl and ldl cholesterol
  5. In addition, you are able to manually add patients to a registry of your choice. For example, in our practice, we rely on a relationship with our patients that no form of technology could understand. We have used this to our advantage to create a high-risk registry for patients that are either non-compliant, clinically high-risk or high maintenance.
  6. A lot of you are physicians, your job should not be to send letters and contact the patients that need follow-up appointments. This is a job that can and should be done by other members of your staff. As their chronic care coordinator, I was able to figure out the process of disease management and work with other staff members to do the same. Through delegation of these jobs and overseeing that these jobs are complete, you will play a role in 1. (CLICK) improving health care quality, 2. (CLICK) increasing efficiency of care delivery and 3. (CLICK) evaluating current prevalence of chronic disease and the interventions currently used to manage chronic disease My attempts to manage chronic disease in our practice involves constant communication with the patients. I send registry letters and make follow-up visits. In order to evaluate the current interventions in our practice that are used to manage chronic disease. I ANALYZE the RESULTS OF OUR REGISTRIES and compare these results with previous months and through collaboration with Dr. Zaid and Dr. Shively, we are able to tweak our system to better our patients.
  7. A lot of you are physicians, your job should not be to send letters and contact the patients that need follow-up appointments. This is a job that can and should be done by other members of your staff. As their chronic care coordinator, I was able to figure out the process of disease management and work with other staff members to do the same. Through delegation of these jobs and overseeing that these jobs are complete, you will play a role in 1. (CLICK) improving health care quality, 2. (CLICK) increasing efficiency of care delivery and 3. (CLICK) evaluating current prevalence of chronic disease and the interventions currently used to manage chronic disease My attempts to manage chronic disease in our practice involves constant communication with the patients. I send registry letters and make follow-up visits. In order to evaluate the current interventions in our practice that are used to manage chronic disease. I ANALYZE the RESULTS OF OUR REGISTRIES and compare these results with previous months and through collaboration with Dr. Zaid and Dr. Shively, we are able to tweak our system to better our patients.
  8. While the process of getting the patient into the office is one thing, the process of ensuring their time at the office is beneficial and we maintain efficiency is another. The doctor not only reviews whether or not the patient was contact by the staff for registry purposes but counsels the patients on appropriate methods to control their chronic disease. The medical assistants are now responsible for reviewing the patients overdue order and health maintenance. We have tweaked how we deal with chronic disease patients many times. A perfect system requires an evaluation of interventions used in the office and the input from all of the staff on what could be done better
  9. While the process of getting the patient into the office is one thing, the process of ensuring their time at the office is beneficial and we maintain efficiency is another. The doctor not only reviews whether or not the patient was contact by the staff for registry purposes but counsels the patients on appropriate methods to control their chronic disease. The medical assistants are now responsible for reviewing the patients overdue order and health maintenance. We have tweaked how we deal with chronic disease patients many times. A perfect system requires an evaluation of interventions used in the office and the input from all of the staff on what could be done better
  10. While the process of getting the patient into the office is one thing, the process of ensuring their time at the office is beneficial and we maintain efficiency is another. The doctor not only reviews whether or not the patient was contact by the staff for registry purposes but counsels the patients on appropriate methods to control their chronic disease. The medical assistants are now responsible for reviewing the patients overdue order and health maintenance. We have tweaked how we deal with chronic disease patients many times. A perfect system requires an evaluation of interventions used in the office and the input from all of the staff on what could be done better
  11. While the process of getting the patient into the office is one thing, the process of ensuring their time at the office is beneficial and we maintain efficiency is another. The doctor not only reviews whether or not the patient was contact by the staff for registry purposes but counsels the patients on appropriate methods to control their chronic disease. The medical assistants are now responsible for reviewing the patients overdue order and health maintenance. We have tweaked how we deal with chronic disease patients many times. A perfect system requires an evaluation of interventions used in the office and the input from all of the staff on what could be done better
  12. *Information adapted from diabetes registry at PrimeCare of Novi under the supervision and consent from Dr. Theodore Shively and Dr. Robert Zaid As a chronic care coordinator for a family practice comprised of three physicians, my goal is to reduce the number of patients on the diabetes registry through various methods. I work with a total of fifteen registries for this practice but for the purpose of this assessment, I will be analyzing data strictly for diabetes patients. Patients are placed on the diabetes registry if test results (HbA1c or random blood glucose) indicate abnormal levels. My attempts to reduce the number of people on this registry involves constant communication with the patients. I send registry letters, make follow-up visits and counsel diabetes patients in the office about appropriate methods for maintaining their blood glucose levels. I began this registry in February, 2012. On March 1 st ,192 patients met the criteria for placement on the registry. This is compared to 183 people on the registry 5 months later on August 1 st , 2012. This means that nine people were taken off of the registry. While improvements are seen throughout this data collection process, it would be naïve of the practice to assume that the reason for these improvements were solely based on our interventions. A confounding factor would be patients that left the practice… The total patients with a HbA1c of 7.0 or above in March was 66, compared to 64 in August, 2012. This means that two patients tested below a HbA1c of 7.0 which is a very good accomplishment for a patient with diabetes. This indicates that the practice is maintaining control over the blood sugars of their diabetes patients. As a method of determining the effectiveness of the registry letters, the number of letters that were sent to patients with a HbA1c of 7.0 or higher who have not been seen within 3 months was counted. This was 34 in March, 2012 and decreased to 23 in August, 2012. In other words, 11 people were seen who otherwise had not been seen within 3 months of their last appointment. Protocol in this practice requires diabetes patients be seen every three months to evaluate the disease. Confounding factors should be addressed. These factors may play a role in the findings and cannot be ruled out. For example, a patient may have already intended to come into the office for a visit, regardless of whether or not this letter was sent.