Business and management are changing as machines take over routine tasks and minds become more important. The old top-down management tools are falling short and no longer explain how organizations really work in this new context. This problem is reaching a crisis point as stagnant companies struggle with innovation, and culture, trust and co-creation have become key to corporate success. Consultants need new tools to help clients deal with this new social era and effectively manage intangible capital like knowledge, relationships and innovation.