Slideshare technical support was unable to discover an obvious problem: sans-serif fonts do not uniformly display correctly in the web browser. This presentation provides several exhibits documenting the problem. Also, the deck ends with a discussion of the relationship you have as a content provider for Slideshare.

1. Slideshare Web Viewer Displays
Sans-Serif Incorrectly
Mark Tabladillo Ph.D.
March 31, 2013

2. Background
• On February 16, 2013 I reported to Slideshare technical support that
the sans-serif display on the web was not showing sans-serif fonts
correctly
• I see this problem all the time
• Someone from SlideShare replied on February 20, 2013 asking for
proof that it was broken – I could not reply because I was traveling
• “I do not initially see any characters displaying serifs. So that I can better
assist you, can you provide me with specific slide numbers that are displaying
serifs on your font?”
• On February 22, 2013 they closed the ticket 

3. Response
• I decided to keep a presentation which will not only be proof, but the
place that I will send people who see my presentations
• This presentation is in a sans-serif font, so if this presentation also
displays incorrectly, don’t be surprised
• This presentation has five exhibits, all screenshots of presentations
uploaded in 2013 which have a font display problem
• If you have similar problems:
• Open a ticket with SlideShare technical support, and include a link to this
presentation as your proof

4. Even More
• These slides were produced using the following technology:
• Windows 8 x64
• Internet Explorer 10.0.9200.16519
• Firefox 19.0.2

10. On Ticket Closing
• You will discover technical support people closing tickets quickly
• A primary motivator is to improve their own turnaround statistics
(measuring their effectiveness)
• Remember: as a content provider, you are doing Slideshare a favor in
helping increase their social network effectiveness metrics