These are the slides from a presentation I gave to an audience in July 2013 around why we need to act different in public services (see the video here on you tube http://www.youtube.com/watch?v=vGNlbNEG5DQ. The recent Daniel Pelka tragedy only reinforces the need for change and we are proud to be helping agencies with this challenge using our pam platform - see www.pam-it.com for more insight.

1. @mark_thinks
Act
different
Using
the
Cloud
to
save
lives
and
reduce
costs

2. The
Ra;onal
Perspec;ve
For
Change
Na;onal
themes
Outcome
commissioning,
reduce
demand
Payment
by
results,
community
budgets
Open
public
services,
cloud
working
Agency
specific
Driving
Forces
Transforming
rehabilita;on
L.A,
Police
&
Fire
Service,
Health
transforma;on
PCC
Na;onal
ini;a;ves
Troubled
families,
ASB,
Ending
guns,
gangs,
youth
violence
Reducing
organised
crime
Spending
review
-­‐
collabora;on
Examples
Allian;st
©

3. The
Emo;onal
Perspec;ve
For
Change
Allian;st
©

4. So
What
Is
Inhibi;ng
Change?
Lacking
commissioning
skills
VCS
commercial
experience
&
private
sector
values
Capability
to
partner
AVribu;on
issues
(inputs
&
outputs)
Different
language,
tools
&
processes
Priority
conflicts
Na;onal
vs.
local
Ecosystem
vs.
agency
Organisa;onal
vs.
personal
Ini;a;ve
vs.
ini;a;ve
Ways
of
working
Informa;on
sharing
protocols
Silo
based,
outdated
IT
systems
Organisa;on
centric
plans
&
policies
Leadership
appe;te
Worker
habits
and
behaviours
Allian;st
©

5. Two
‘systems’
Intra
agency
Mul;-­‐agency

6. Mul;-­‐Agency:
A
chance
to
act
differently?
• Rela;onships
are
important
• Trust
is
essen;al
• Co-­‐loca;on
is
good
• Informa;on
sharing
is
key
• Duplica;on
is
an
issue
• Local
case
mgt
is
statutory
• Some
things
are
private
• Email,
phone,
mee;ngs
• but
they
are
only
temporary
• in
both
the
system
and
the
people
• but
it
doesn’t
scale
and
involve
everyone
• and
delivering
on
promises
is
what
maVers
• but
constant
repe;;on
is
a
bigger
problem
• and
one
M.A.
subject
is
what
works
• so
only
focus
on
the
subject’s
M.A.
need
• all
have
a
place
but
are
inefficient,
expose
considerable
risks
and
are
costly
Allian;st
©

7. Our
Manifesto
• We
believe
people
and
their
partners
deserve
to
be
given
the
right
tools
to
do
their
work
together
• We
enable
this
through
pam;
the
Pla`orm
for
Achieving
More
pam
is
a
cloud
based
collabora;on
pla`orm
with
rich
tools
and
specialist
func;onality
that
helps
users
get
beVer
results
together
• Our
services
are
underpinned
with
a
strong
partnering
heritage
and
values
of
co-­‐design
• We
equip
people
and
their
partners
with
the
ability
to
achieve
more
and
make
life
easier
Allian;st
©

8. Two
Complementary
Pla`orms
Protect
pam
(Up
to
IL2)
Restricted
pam
(Up
to
IL3)
Allian;st
©

9. Beyond
Sharing
Into
Delivery
Together
Mul;
Agency
Intra
Agency
Strategic
/
Organisa;onal
Opera;onal
/
Subjects
Local
Case
Mgt
CJB
PCP
CSP
LCSB
LRF
HWB
Co-­‐commissioning
‘Planning,
Co-­‐ordina;on
&
Delivery’
CCG
Community
budgets
IL3
pam
IL2
or
IL3
pam
Out
of
pam
scope
Note:
this
is
not
an
exhaus;ve
list
of
pam
solu;ons
CSE
IOM
PPO
MAPPA
MARAC
Gangs
OCG
Troubled
Families
Places
/
ASB
RJ
Safeguarding
Vic;m
engagement
‘Subject
&
Community
Change’
Opera;ons
Mgt
Change
&
OD
Business
&
delivery
plans
Stakeholder
&
Risk
Mgt
Policy
Mgt
Supplier
Engagement
Board
working
Projects
Performance
Mergers,
JV,
alliances
Contract
Mgt
Compliance
Allian;st
©

10. www.achievemorewithpam.com
Telephone
+44
(0)
1273
704500
enquiries@allian;st.com
@pam_achievemore
If
you
care
then
share…..and
if
you
believe
in
beVer
then
pam
it
Allian;st
©