SlideShare a Scribd company logo
1 of 32
Download to read offline
ABOVE THE LINE CULTURE

MICHAEL HENDERSON

LEADING YOUR CULTURE
TO DEVELOP AND RETAIN YOUR TOP
TALENT.

WWW.CULTURESATWORK.COM
Tuesday, 15 October 2013
ABOVE THE LINE CULTURE

MICHAEL HENDERSON

HIGH PERFORMANCE CULTURES

Tuesday, 15 October 2013
ABOVE THE LINE CULTURE

MICHAEL HENDERSON

Culture occurs naturally

WWW.CULTURESATWORK.COM
Tuesday, 15 October 2013
ABOVE THE LINE CULTURE

®

MICHAEL HENDERSON

Above
Talent Retention High

Leaders Worth
Following

Work Worth
Doing

Talent Retention Low

Below

WWW.CULTURESATWORK.COM
Tuesday, 15 October 2013

Culture Worth
Contributing to.
ABOVE THE LINE CULTURE

MICHAEL HENDERSON

CULTURE IS THEIR FIRST COMPETITOR.

WWW.CULTURESATWORK.COM
Tuesday, 15 October 2013
ABOVE THE LINE CULTURE

MICHAEL HENDERSON

CULTURE IS NOT THE WAY WE DO THINGS
AROUND HERE.

WWW.CULTURESATWORK.COM
Tuesday, 15 October 2013
TOUGHER ECONOMIC TIMES.

ABOVE THE LINE CULTURE
Tuesday, 15 October 2013

MICHAEL HENDERSON
OUTSOURCED.

+

RETRENCHED.

+

AUTOMATED.

+

RESTRUCTURED.

=

EFFICIENCY
ABOVE THE LINE CULTURE
Tuesday, 15 October 2013

MICHAEL HENDERSON
ABOVE THE LINE CULTURE

MICHAEL HENDERSON

CUSTOMERS EXPECT EFFICIENCY.

WWW.CULTURESATWORK.COM
Tuesday, 15 October 2013
LONG FOR EMPATHY AND
CREATIVITY

ABOVE THE LINE CULTURE
Tuesday, 15 October 2013

WWW.CULTURESATWORK.COM

MICHAEL HENDERSON
TALENT IS MORE PRECIOUS
THAN EVER

ABOVE THE LINE CULTURE
Tuesday, 15 October 2013

MICHAEL HENDERSON
ABOVE THE LINE CULTURE

MICHAEL HENDERSON

WHY TALENT STAYS

WWW.CULTURESATWORK.COM
Tuesday, 15 October 2013
ABOVE THE LINE CULTURE

MICHAEL HENDERSON

WHY TALENT QUITS

WWW.CULTURESATWORK.COM
Tuesday, 15 October 2013
WHY TALENT REALLY
QUITS
THE BOSS

WORK

ABOVE THE LINE CULTURE
Tuesday, 15 October 2013

CULTURE

WWW.CULTURESATWORK.COM

MICHAEL HENDERSON
ABOVE THE LINE CULTURE

MICHAEL HENDERSON

LEADERS
WORTH
FOLLOWING

Tuesday, 15 October 2013
ABOVE THE LINE CULTURE

MICHAEL HENDERSON

LEADERS WORTH FOLLOWING ?
DISCONNECTED
•
•

•

•
•

61% bullied by their boss
37.5% asked to do something
unethical
50% ‘My managers need
counselling’
24% ‘Fire my boss’
84% of leaders overestimate
their ‘like-ability’.
WWW.CULTURESATWORK.COM

Tuesday, 15 October 2013
ABOVE THE LINE CULTURE

MICHAEL HENDERSON

KNOW THYSELF
Minessence Values Framework
128 HUMAN VALUES
Family/Social
World-View

Caring for and supporting family,
friends, and peers. Security through
comradery.

Alien/Threatened
World-View

Protecting self and others from harm
in a hostile environment. Doing
whatever is necessary to survive.
Self Preservation
Cluster

Security
Cluster

Self Actualization/Service
World-View

Developing one's unique abilities
and talents so as to better serve
others. Improve the lot of others by
being a competent facilitator.

Organizational
World-View

Working in, or managing, a
successful enterprise. Developing
one's competencies to the highest
possible level.
Belonging
Cluster

Organization
Cluster

Symbiotic System
World-View

Developing symbiotic relationships
between people and organisations,
for the purpose of transforming
society.

Collaborative Project
World-View

Working together with others on a
project or common cause to
transform the world-of-work.
Self Actualization
Cluster

Global Transformation
World-View

Using the media and other
technologies to influence people's
world-views in order to transform
the existing world-order.

Emerging Order
Cluster

Wisdom
Cluster

Global
Transformation C.

Goal Values:
Self Interest/Control
Self Preservation
Wonder/Awe/Fate

Sensory Pleasure
Security

Family/Belonging
Fantasy/Play
Self Worth

Self Competence/Confidence
Organized Play
Work
Faith/Creed/Worship

Equality
Integration/Wholeness
Self Actualisation
Service/Vocation

Art/Beauty
Being Self
Construction/New Order
Meditation/Contemplation
Faith/Risk/Vision
Human Dignity
Social Justice
Discovery & Insight
Presence/Being
Ritual Communication
Animal Rights

Oneness
Wisdom

Global Ecology
Global Equality

Affection
Financial Security
Property/Control
Sexuality
Territory/Security
Wonder/Curiosity

Being Liked
Care/Nurture
Control/Order/Discipline
Hospitality/Courtesy
Dexterity/Coordination
Endurance/Patience
Social Equilibrium
Friendship
Obedience
Status/Image
Rights/Respect
Social Affirmation
Peer Support
Tradition

Achievement
Administration/Control
Communication/Information
Competition
Rationality
Design/Pattern/Order
Duty
Financial Success
Education/Certification
Efficiency/Planning
Hierarchy/Protocol
Honour
Law/Rule
Loyalty
Management
Membership/Organization
Ownership
Patriotism
Productivity
Responsibility
Accountability/Rule
Technology/Science
Unity/Control
Workmanship/Quality
Environmental Responsibility

Adaptability/Flexibility
Self Assertion
Congruence
Decision/Initiation
Empathy
Equity/Rights
Self Assessment
Expressiveness/Joy
Generosity
Health/Well-Being
Independence
Law/Guide
Limitation/Acceptance
Mutual Compliance
Personal Authority/Integrity
Relaxation/Renewal
Search/Meaning
Sharing/Listening/Trust

Accountability/Ethics
Collaboration
Community/Supportive
Cooperation/Reciprocity
Leadership/New-Order
Creative Ideation
Detachment
Communal Discernment
Education/Knowledge
Organisational Growth
Intimacy
Skillful Leisure
Limitation/Celebration
Organizational Mission
Mutual Accountability
Pioneerism/Progress
Research/Original Knowledge
Simplicity/Play
Unity/Diversity

Collaborative Individualist
Transcendence
Interdependence
Prophet/Vision
Synergy
Word

Convivial Technology
Human Rights
Just Global Distribution
Global Macroeconomics
Minessence
Biodiversity

Means Values:
Food/Warmth/Shelter
Physical Function
Safety/Survival

Satiable Values/Potential Foundation Values

Insatiable Values/Motivational Values

Copyright © 1988-2008 Minessence Group - www.minessence.net

WWW.CULTURESATWORK.COM
Tuesday, 15 October 2013

1
ABOVE THE LINE CULTURE

MICHAEL HENDERSON

SEE GREATNESS IN OTHERS

WWW.CULTURESATWORK.COM
Tuesday, 15 October 2013

2
ABOVE THE LINE CULTURE

MICHAEL HENDERSON

MENTOR WITH HUMILITY

3
WWW.CULTURESATWORK.COM
Tuesday, 15 October 2013
ABOVE THE LINE CULTURE

MICHAEL HENDERSON

WORK
WORTH
DOING

WWW.CULTURESATWORK.COM
Tuesday, 15 October 2013
ABOVE THE LINE CULTURE

MICHAEL HENDERSON

WORK WORTH DOING;
DISENGAGED
79% of the Australian workforce is disengaged
with their role and the organisation
18 % lower productivity than a highly engaged
workforce
64 % more absenteeism
50 % more sales objections
WWW.CULTURESATWORK.COM
Tuesday, 15 October 2013
ABOVE THE LINE CULTURE

MICHAEL HENDERSON

ALIGN WORK TO PURPOSE

WWW.CULTURESATWORK.COM
Tuesday, 15 October 2013

1
ABOVE THE LINE CULTURE

MICHAEL HENDERSON

DEVELOP THOUGHT LEADERS

WWW.CULTURESATWORK.COM
Tuesday, 15 October 2013

2
ABOVE THE LINE CULTURE

MICHAEL HENDERSON

SUPPORT WEALTH MANAGEMENT

WWW.CULTURESATWORK.COM
Tuesday, 15 October 2013

3
ABOVE THE LINE CULTURE

MICHAEL HENDERSON

C U LT U R E S W O R T H
CONTRIBUTING TO

WWW.CULTURESATWORK.COM
Tuesday, 15 October 2013
ABOVE THE LINE CULTURE

MICHAEL HENDERSON

CULTURE WORTH CONTRIBUTING TO?
DYSFUNCTIONAL
89 % “Believe culture directly
impacts on their ability to
perform well.”
77 % “Experience lack of respect”
85% “Experience silo mentality”
64% “Plan to leave in the next two years.”
WWW.CULTURESATWORK.COM
Tuesday, 15 October 2013
ABOVE THE LINE CULTURE

MICHAEL HENDERSON

BUILD CULTURAL CURRENCY

WAGES / INCOME

WWW.CULTURESATWORK.COM
Tuesday, 15 October 2013

1
ABOVE THE LINE CULTURE

MICHAEL HENDERSON

BUILD CULTURAL CURRENCY

WAGES / INCOME

WWW.CULTURESATWORK.COM
Tuesday, 15 October 2013

=

VALUE

1
ABOVE THE LINE CULTURE

MICHAEL HENDERSON

BUILD CULTURAL CURRENCY

WAGES / INCOME

=
COST OF EARNING
STRESS

FRIENDSHIP

TIME

BELONGING

ENERGY

ENJOYMENT

CHALLENGE

HEALTH

SELF WORTH

PURPOSE

WWW.CULTURESATWORK.COM
Tuesday, 15 October 2013

VALUE

1
ABOVE THE LINE CULTURE

MICHAEL HENDERSON

LEARN A LIVING
Bob

Martin Yee

ACHIEVEMENT
PROFILE

LEVELS; 1 2 3
2 2

1

2

3

3

1 1

3

3

3

2
2

2

CORE SERVICES BADGES

WWW.CULTURESATWORK.COM
Tuesday, 15 October 2013

1
INDUSTRY EXPERIENCE

2

LEADERSHIP EXPERIENCE

3

©Copyright Qual IT 2012
ABOVE THE LINE CULTURE

MICHAEL HENDERSON

BUILD CULTURE NOT TEAMS

WWW.CULTURESATWORK.COM
Tuesday, 15 October 2013

3
ABOVE THE LINE CULTURE

MICHAEL HENDERSON

Thank you.
To continue the conversation,
WWW.CULTURESATWORK.COM

Tuesday, 15 October 2013

More Related Content

Similar to How to Develop a High-Performance Culture and Retain Top Talent

Smss boston2015 keith_hannon
Smss boston2015 keith_hannonSmss boston2015 keith_hannon
Smss boston2015 keith_hannonJillian Petrie
 
sustainable culture
sustainable culture sustainable culture
sustainable culture Takur Singh
 
The Habit of Care: Technologies of Living and Laboring Cyborgs
The Habit of Care: Technologies of Living and Laboring CyborgsThe Habit of Care: Technologies of Living and Laboring Cyborgs
The Habit of Care: Technologies of Living and Laboring CyborgsKara Andrade
 
NINA Excellence In Social Media
NINA Excellence In Social MediaNINA Excellence In Social Media
NINA Excellence In Social MediaAndrew Hoffman
 
HCEF Presentation
HCEF PresentationHCEF Presentation
HCEF PresentationRyan Eades
 
TURNING TRENDS INTO UNFAIR ADVANTAGES
TURNING TRENDS INTO UNFAIR ADVANTAGESTURNING TRENDS INTO UNFAIR ADVANTAGES
TURNING TRENDS INTO UNFAIR ADVANTAGESBen Perreira
 
Hustle Con: The Invisible Drivers of Growth: Mission, Culture & Attitude with...
Hustle Con: The Invisible Drivers of Growth: Mission, Culture & Attitude with...Hustle Con: The Invisible Drivers of Growth: Mission, Culture & Attitude with...
Hustle Con: The Invisible Drivers of Growth: Mission, Culture & Attitude with...Sam Parr
 
Building Culture & Increasing Revenue
Building Culture & Increasing RevenueBuilding Culture & Increasing Revenue
Building Culture & Increasing RevenueExpect Brilliant
 
The Art of Creating a Standout Culture - U.S.
The Art of Creating a Standout Culture - U.S. The Art of Creating a Standout Culture - U.S.
The Art of Creating a Standout Culture - U.S. Ceridian MarComm
 
Art of Creating a Standout Culture - CA
Art of Creating a Standout Culture - CAArt of Creating a Standout Culture - CA
Art of Creating a Standout Culture - CACeridian MarComm
 
Smss boston2015 keith_hannon
Smss boston2015 keith_hannonSmss boston2015 keith_hannon
Smss boston2015 keith_hannonJillian Petrie
 
Content & Social Marketing for SMBs (Connected Women #PWIB13)
Content & Social Marketing for SMBs (Connected Women #PWIB13)Content & Social Marketing for SMBs (Connected Women #PWIB13)
Content & Social Marketing for SMBs (Connected Women #PWIB13)Christel Quek
 
Social Media for Small Business - @ladyxtel & @jamshedwadia
Social Media for Small Business - @ladyxtel & @jamshedwadiaSocial Media for Small Business - @ladyxtel & @jamshedwadia
Social Media for Small Business - @ladyxtel & @jamshedwadiaPiyush Pankaj
 
Creating and sustaining a business culture
Creating and sustaining a business cultureCreating and sustaining a business culture
Creating and sustaining a business cultureClubIntel
 
Creating A Great Organizational Culture: From concept to action
Creating A Great Organizational Culture: From concept to actionCreating A Great Organizational Culture: From concept to action
Creating A Great Organizational Culture: From concept to actionAda County Employer Association
 
CASBS Summit 2014 - Stanford - 11.08.14
CASBS Summit 2014 - Stanford - 11.08.14CASBS Summit 2014 - Stanford - 11.08.14
CASBS Summit 2014 - Stanford - 11.08.14Delivering Happiness
 

Similar to How to Develop a High-Performance Culture and Retain Top Talent (20)

Smss boston2015 keith_hannon
Smss boston2015 keith_hannonSmss boston2015 keith_hannon
Smss boston2015 keith_hannon
 
sustainable culture
sustainable culture sustainable culture
sustainable culture
 
The Habit of Care: Technologies of Living and Laboring Cyborgs
The Habit of Care: Technologies of Living and Laboring CyborgsThe Habit of Care: Technologies of Living and Laboring Cyborgs
The Habit of Care: Technologies of Living and Laboring Cyborgs
 
NINA Excellence In Social Media
NINA Excellence In Social MediaNINA Excellence In Social Media
NINA Excellence In Social Media
 
HCEF Presentation
HCEF PresentationHCEF Presentation
HCEF Presentation
 
TURNING TRENDS INTO UNFAIR ADVANTAGES
TURNING TRENDS INTO UNFAIR ADVANTAGESTURNING TRENDS INTO UNFAIR ADVANTAGES
TURNING TRENDS INTO UNFAIR ADVANTAGES
 
Hustle Con: The Invisible Drivers of Growth: Mission, Culture & Attitude with...
Hustle Con: The Invisible Drivers of Growth: Mission, Culture & Attitude with...Hustle Con: The Invisible Drivers of Growth: Mission, Culture & Attitude with...
Hustle Con: The Invisible Drivers of Growth: Mission, Culture & Attitude with...
 
Building Culture & Increasing Revenue
Building Culture & Increasing RevenueBuilding Culture & Increasing Revenue
Building Culture & Increasing Revenue
 
The Art of Creating a Standout Culture - U.S.
The Art of Creating a Standout Culture - U.S. The Art of Creating a Standout Culture - U.S.
The Art of Creating a Standout Culture - U.S.
 
Storytelling for Leaders (China Edition)
Storytelling for Leaders (China Edition)Storytelling for Leaders (China Edition)
Storytelling for Leaders (China Edition)
 
Art of Creating a Standout Culture - CA
Art of Creating a Standout Culture - CAArt of Creating a Standout Culture - CA
Art of Creating a Standout Culture - CA
 
OC&Innovation
OC&InnovationOC&Innovation
OC&Innovation
 
Smss boston2015 keith_hannon
Smss boston2015 keith_hannonSmss boston2015 keith_hannon
Smss boston2015 keith_hannon
 
Content & Social Marketing for SMBs (Connected Women #PWIB13)
Content & Social Marketing for SMBs (Connected Women #PWIB13)Content & Social Marketing for SMBs (Connected Women #PWIB13)
Content & Social Marketing for SMBs (Connected Women #PWIB13)
 
Social Media for Small Business - @ladyxtel & @jamshedwadia
Social Media for Small Business - @ladyxtel & @jamshedwadiaSocial Media for Small Business - @ladyxtel & @jamshedwadia
Social Media for Small Business - @ladyxtel & @jamshedwadia
 
Creating and sustaining a business culture
Creating and sustaining a business cultureCreating and sustaining a business culture
Creating and sustaining a business culture
 
Creating A Great Organizational Culture: From concept to action
Creating A Great Organizational Culture: From concept to actionCreating A Great Organizational Culture: From concept to action
Creating A Great Organizational Culture: From concept to action
 
Whole Foods -DTP- 11.20.14
Whole Foods -DTP- 11.20.14Whole Foods -DTP- 11.20.14
Whole Foods -DTP- 11.20.14
 
Success 3.0 11.02.2014
Success 3.0 11.02.2014Success 3.0 11.02.2014
Success 3.0 11.02.2014
 
CASBS Summit 2014 - Stanford - 11.08.14
CASBS Summit 2014 - Stanford - 11.08.14CASBS Summit 2014 - Stanford - 11.08.14
CASBS Summit 2014 - Stanford - 11.08.14
 

Recently uploaded

HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins
 
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
Tech Startup Growth Hacking 101  - Basics on Growth MarketingTech Startup Growth Hacking 101  - Basics on Growth Marketing
Tech Startup Growth Hacking 101 - Basics on Growth MarketingShawn Pang
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear RegressionRavindra Nath Shukla
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesDipal Arora
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxAndy Lambert
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Roland Driesen
 
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurVIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurSuhani Kapoor
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Neil Kimberley
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 
Unlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfUnlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfOnline Income Engine
 
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
Keppel Ltd. 1Q 2024 Business Update  Presentation SlidesKeppel Ltd. 1Q 2024 Business Update  Presentation Slides
Keppel Ltd. 1Q 2024 Business Update Presentation SlidesKeppelCorporation
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...lizamodels9
 
GD Birla and his contribution in management
GD Birla and his contribution in managementGD Birla and his contribution in management
GD Birla and his contribution in managementchhavia330
 
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key InsightsUnderstanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key Insightsseribangash
 
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsCash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsApsara Of India
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Servicediscovermytutordmt
 

Recently uploaded (20)

HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
Tech Startup Growth Hacking 101  - Basics on Growth MarketingTech Startup Growth Hacking 101  - Basics on Growth Marketing
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517
Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517
Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...
 
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurVIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 
Unlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfUnlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdf
 
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
Keppel Ltd. 1Q 2024 Business Update  Presentation SlidesKeppel Ltd. 1Q 2024 Business Update  Presentation Slides
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
 
GD Birla and his contribution in management
GD Birla and his contribution in managementGD Birla and his contribution in management
GD Birla and his contribution in management
 
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key InsightsUnderstanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key Insights
 
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsCash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Service
 

How to Develop a High-Performance Culture and Retain Top Talent

  • 1. ABOVE THE LINE CULTURE MICHAEL HENDERSON LEADING YOUR CULTURE TO DEVELOP AND RETAIN YOUR TOP TALENT. WWW.CULTURESATWORK.COM Tuesday, 15 October 2013
  • 2. ABOVE THE LINE CULTURE MICHAEL HENDERSON HIGH PERFORMANCE CULTURES Tuesday, 15 October 2013
  • 3. ABOVE THE LINE CULTURE MICHAEL HENDERSON Culture occurs naturally WWW.CULTURESATWORK.COM Tuesday, 15 October 2013
  • 4. ABOVE THE LINE CULTURE ® MICHAEL HENDERSON Above Talent Retention High Leaders Worth Following Work Worth Doing Talent Retention Low Below WWW.CULTURESATWORK.COM Tuesday, 15 October 2013 Culture Worth Contributing to.
  • 5. ABOVE THE LINE CULTURE MICHAEL HENDERSON CULTURE IS THEIR FIRST COMPETITOR. WWW.CULTURESATWORK.COM Tuesday, 15 October 2013
  • 6. ABOVE THE LINE CULTURE MICHAEL HENDERSON CULTURE IS NOT THE WAY WE DO THINGS AROUND HERE. WWW.CULTURESATWORK.COM Tuesday, 15 October 2013
  • 7. TOUGHER ECONOMIC TIMES. ABOVE THE LINE CULTURE Tuesday, 15 October 2013 MICHAEL HENDERSON
  • 9. ABOVE THE LINE CULTURE MICHAEL HENDERSON CUSTOMERS EXPECT EFFICIENCY. WWW.CULTURESATWORK.COM Tuesday, 15 October 2013
  • 10. LONG FOR EMPATHY AND CREATIVITY ABOVE THE LINE CULTURE Tuesday, 15 October 2013 WWW.CULTURESATWORK.COM MICHAEL HENDERSON
  • 11. TALENT IS MORE PRECIOUS THAN EVER ABOVE THE LINE CULTURE Tuesday, 15 October 2013 MICHAEL HENDERSON
  • 12. ABOVE THE LINE CULTURE MICHAEL HENDERSON WHY TALENT STAYS WWW.CULTURESATWORK.COM Tuesday, 15 October 2013
  • 13. ABOVE THE LINE CULTURE MICHAEL HENDERSON WHY TALENT QUITS WWW.CULTURESATWORK.COM Tuesday, 15 October 2013
  • 14. WHY TALENT REALLY QUITS THE BOSS WORK ABOVE THE LINE CULTURE Tuesday, 15 October 2013 CULTURE WWW.CULTURESATWORK.COM MICHAEL HENDERSON
  • 15. ABOVE THE LINE CULTURE MICHAEL HENDERSON LEADERS WORTH FOLLOWING Tuesday, 15 October 2013
  • 16. ABOVE THE LINE CULTURE MICHAEL HENDERSON LEADERS WORTH FOLLOWING ? DISCONNECTED • • • • • 61% bullied by their boss 37.5% asked to do something unethical 50% ‘My managers need counselling’ 24% ‘Fire my boss’ 84% of leaders overestimate their ‘like-ability’. WWW.CULTURESATWORK.COM Tuesday, 15 October 2013
  • 17. ABOVE THE LINE CULTURE MICHAEL HENDERSON KNOW THYSELF Minessence Values Framework 128 HUMAN VALUES Family/Social World-View Caring for and supporting family, friends, and peers. Security through comradery. Alien/Threatened World-View Protecting self and others from harm in a hostile environment. Doing whatever is necessary to survive. Self Preservation Cluster Security Cluster Self Actualization/Service World-View Developing one's unique abilities and talents so as to better serve others. Improve the lot of others by being a competent facilitator. Organizational World-View Working in, or managing, a successful enterprise. Developing one's competencies to the highest possible level. Belonging Cluster Organization Cluster Symbiotic System World-View Developing symbiotic relationships between people and organisations, for the purpose of transforming society. Collaborative Project World-View Working together with others on a project or common cause to transform the world-of-work. Self Actualization Cluster Global Transformation World-View Using the media and other technologies to influence people's world-views in order to transform the existing world-order. Emerging Order Cluster Wisdom Cluster Global Transformation C. Goal Values: Self Interest/Control Self Preservation Wonder/Awe/Fate Sensory Pleasure Security Family/Belonging Fantasy/Play Self Worth Self Competence/Confidence Organized Play Work Faith/Creed/Worship Equality Integration/Wholeness Self Actualisation Service/Vocation Art/Beauty Being Self Construction/New Order Meditation/Contemplation Faith/Risk/Vision Human Dignity Social Justice Discovery & Insight Presence/Being Ritual Communication Animal Rights Oneness Wisdom Global Ecology Global Equality Affection Financial Security Property/Control Sexuality Territory/Security Wonder/Curiosity Being Liked Care/Nurture Control/Order/Discipline Hospitality/Courtesy Dexterity/Coordination Endurance/Patience Social Equilibrium Friendship Obedience Status/Image Rights/Respect Social Affirmation Peer Support Tradition Achievement Administration/Control Communication/Information Competition Rationality Design/Pattern/Order Duty Financial Success Education/Certification Efficiency/Planning Hierarchy/Protocol Honour Law/Rule Loyalty Management Membership/Organization Ownership Patriotism Productivity Responsibility Accountability/Rule Technology/Science Unity/Control Workmanship/Quality Environmental Responsibility Adaptability/Flexibility Self Assertion Congruence Decision/Initiation Empathy Equity/Rights Self Assessment Expressiveness/Joy Generosity Health/Well-Being Independence Law/Guide Limitation/Acceptance Mutual Compliance Personal Authority/Integrity Relaxation/Renewal Search/Meaning Sharing/Listening/Trust Accountability/Ethics Collaboration Community/Supportive Cooperation/Reciprocity Leadership/New-Order Creative Ideation Detachment Communal Discernment Education/Knowledge Organisational Growth Intimacy Skillful Leisure Limitation/Celebration Organizational Mission Mutual Accountability Pioneerism/Progress Research/Original Knowledge Simplicity/Play Unity/Diversity Collaborative Individualist Transcendence Interdependence Prophet/Vision Synergy Word Convivial Technology Human Rights Just Global Distribution Global Macroeconomics Minessence Biodiversity Means Values: Food/Warmth/Shelter Physical Function Safety/Survival Satiable Values/Potential Foundation Values Insatiable Values/Motivational Values Copyright © 1988-2008 Minessence Group - www.minessence.net WWW.CULTURESATWORK.COM Tuesday, 15 October 2013 1
  • 18. ABOVE THE LINE CULTURE MICHAEL HENDERSON SEE GREATNESS IN OTHERS WWW.CULTURESATWORK.COM Tuesday, 15 October 2013 2
  • 19. ABOVE THE LINE CULTURE MICHAEL HENDERSON MENTOR WITH HUMILITY 3 WWW.CULTURESATWORK.COM Tuesday, 15 October 2013
  • 20. ABOVE THE LINE CULTURE MICHAEL HENDERSON WORK WORTH DOING WWW.CULTURESATWORK.COM Tuesday, 15 October 2013
  • 21. ABOVE THE LINE CULTURE MICHAEL HENDERSON WORK WORTH DOING; DISENGAGED 79% of the Australian workforce is disengaged with their role and the organisation 18 % lower productivity than a highly engaged workforce 64 % more absenteeism 50 % more sales objections WWW.CULTURESATWORK.COM Tuesday, 15 October 2013
  • 22. ABOVE THE LINE CULTURE MICHAEL HENDERSON ALIGN WORK TO PURPOSE WWW.CULTURESATWORK.COM Tuesday, 15 October 2013 1
  • 23. ABOVE THE LINE CULTURE MICHAEL HENDERSON DEVELOP THOUGHT LEADERS WWW.CULTURESATWORK.COM Tuesday, 15 October 2013 2
  • 24. ABOVE THE LINE CULTURE MICHAEL HENDERSON SUPPORT WEALTH MANAGEMENT WWW.CULTURESATWORK.COM Tuesday, 15 October 2013 3
  • 25. ABOVE THE LINE CULTURE MICHAEL HENDERSON C U LT U R E S W O R T H CONTRIBUTING TO WWW.CULTURESATWORK.COM Tuesday, 15 October 2013
  • 26. ABOVE THE LINE CULTURE MICHAEL HENDERSON CULTURE WORTH CONTRIBUTING TO? DYSFUNCTIONAL 89 % “Believe culture directly impacts on their ability to perform well.” 77 % “Experience lack of respect” 85% “Experience silo mentality” 64% “Plan to leave in the next two years.” WWW.CULTURESATWORK.COM Tuesday, 15 October 2013
  • 27. ABOVE THE LINE CULTURE MICHAEL HENDERSON BUILD CULTURAL CURRENCY WAGES / INCOME WWW.CULTURESATWORK.COM Tuesday, 15 October 2013 1
  • 28. ABOVE THE LINE CULTURE MICHAEL HENDERSON BUILD CULTURAL CURRENCY WAGES / INCOME WWW.CULTURESATWORK.COM Tuesday, 15 October 2013 = VALUE 1
  • 29. ABOVE THE LINE CULTURE MICHAEL HENDERSON BUILD CULTURAL CURRENCY WAGES / INCOME = COST OF EARNING STRESS FRIENDSHIP TIME BELONGING ENERGY ENJOYMENT CHALLENGE HEALTH SELF WORTH PURPOSE WWW.CULTURESATWORK.COM Tuesday, 15 October 2013 VALUE 1
  • 30. ABOVE THE LINE CULTURE MICHAEL HENDERSON LEARN A LIVING Bob Martin Yee ACHIEVEMENT PROFILE LEVELS; 1 2 3 2 2 1 2 3 3 1 1 3 3 3 2 2 2 CORE SERVICES BADGES WWW.CULTURESATWORK.COM Tuesday, 15 October 2013 1 INDUSTRY EXPERIENCE 2 LEADERSHIP EXPERIENCE 3 ©Copyright Qual IT 2012
  • 31. ABOVE THE LINE CULTURE MICHAEL HENDERSON BUILD CULTURE NOT TEAMS WWW.CULTURESATWORK.COM Tuesday, 15 October 2013 3
  • 32. ABOVE THE LINE CULTURE MICHAEL HENDERSON Thank you. To continue the conversation, WWW.CULTURESATWORK.COM Tuesday, 15 October 2013