SlideShare ist ein Scribd-Unternehmen logo
1 von 9
Sisteme de rezervare online




                        Editia 4
                        25 Ianuarie 2012
Definitie, caracteristici

IBE – internet booking engine
 ... is an application which helps the travel and tourism
industry support reservation through the Internet. It helps
consumers to book flights, hotels, holiday packages,
insurance and other services online. (Wikipedia)
 Caracteristici:
 • afisarea disponibilitatiilor si tarifelor in timp real
 • posibilitatea de a transmite o rezervare catre
 furnizorul serviciului turistic
 • confirmare/infirmare automata transmisa
 clientului
ePower – Amadeus Agency Internet Engine
               Servicii
               Bilete de avion
               Hoteluri
               Rent a car
               Integrare
               Solutie white label cu posibilitatea de
               personalizare.
               Avantaje
               Sistem stabil testat de-a lungul ultimilor ani de
               multe agentii din Romania – primul IBE de pe
               piata locala.
               Automatizare completa pentru emiterea
               documentelor de calatorie la plata online. Primul
               sistem care a permis emiterea automata a
               biletelor de avion.
               Foarte rapid si usor de instalat, posibilitatea de a
               alege scheme de design sau de a le personaliza.
ePower – Web services


                                              Posibilitatea de a
                                              personaliza 100%
                                              experienta de cumparare
                                              (interfata web) pastrand
                                              beneficiile sistemului de
                                              administrare ePower.




Posibilitatea de integrare cu alte sisteme (asigurari, transferuri,
hoteluri) pentru a crea un cos de cumparaturi complet. Tunelul
de cumparare se afla in intregime sub controlul agentiei pentru
personalizari si cross sell/upsell.
Worldspan XML PRO
     Servicii
     Bilete de avion

     Integrare
     Integrare XML , interfata de rezervare trebuie
     dezvoltata de catre agentia de turism.
     Avantaje
     Posibilitatea de customizare 100% a interfetei de
     rezervare.
     Posibilitatea de integrare cu terti furnizori
     (hoteluri, asigurari, transferuri) pentru cross sell,
     up sell etc
     Control complet asupra solutiei tehnice si
     implementarii in site-ul agentiei.
Sisteme de rezervare hoteluri
Modelul “merchant” vs “agency”
Modelul “merchant” presupune contractarea directa a camerelor de hotel, agentia
de turism este furnizor pentru clientul care rezerva un hotel.
Modelul “agency” presupune intermedierea rezervarilor, furnizorul clientului fiind
direct hotelul.
Integrare
Model “merchant” - solutii XML/API de integrare cu diversi consolidatori GTA, Go
Global, HotelsPro, Hotelbeds, Travco, Tourico etc.
Model “agency” – solutii white label/XML in special din partea Booking.com.
Avantaje
Pentru solutiile “merchant”: posibilitate de control asupra tarifelor si hotelurilor
afisate, control asupra interfetei de rezervare, integrare cu furnizori terti pentru
cross sell, upsell.
Pentru solutiile “agency “ : transfer de reputatie din partea furnizorului, integrare
rapida, costuri mici de dezvoltare.
Pachete turistice

Merlin X
Servicii: pachete turistice, hoteluri.
Integrare: iFrame
Avantaje: oferte de la o gama larga de turoperatori, integrare
rapida si cu costuri reduse.
Travon
Servicii : pachete turistice, hoteluri
Integrare: White label
Avantaje: posibilitatea de a introduce oferte proprii,
customizare a tunelului de cumparare, oferte de la mai multi
touroperatori, integrare cu back office .

Alte sisteme pentru pachete turistice?!?!?!??!?!
Concluzii
            • Biletele de avion sunt cel mai usor de vandut online in mod
              traditional datorita automatizarii si standardizarii sistemelor dar
              aduc si cele mai mici venituri.
            • Solutiile pentru rezervarea de hoteluri permit alegerea intre
              sistemul “merchant” sau “agency” in functie de gradul de control
 Tip de       pe care agentia il doreste.
            • Pachetele turistice in Romania nu se vand online in pricipal din
 servicii     cauza problemelor legate de complexitatea serviciului si de
              disponibilitatea la furnizor.


            • Integrarea prin iFrame este cea mai simpla ( se adauga codul
              in pagina agentiei) dar si cea care nu permite personalizari
              majore si control asupra tunelului de rezervare
            • Solutiile white label ofera posibilitatea de a personaliza in
              anumita masura interfata de rezervare si de a adauga
              informatii/servicii adiacente.
Integrare   • Solutiile de integrare XML/API ofera control total asupra
              interfetei web oferind rezultate mai bune dar necesita investitii
              mai mari in dezvoltare. Posibilitatea de a face cross sell, up
              sell, de a integra terti furnizori.
Multumesc !

 Marius Negre
 Telefon: 0740 04 04 81
 Email: marius@travelvision.ro
 Web: www.travelvision.ro
 Blog: www.blogturism.ro

Weitere ähnliche Inhalte

Empfohlen

AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfAI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork
 
PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024Neil Kimberley
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)contently
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024Albert Qian
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsKurio // The Social Media Age(ncy)
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summarySpeakerHub
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next Tessa Mero
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentLily Ray
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best PracticesVit Horky
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project managementMindGenius
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...RachelPearson36
 
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Applitools
 
12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at Work12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at WorkGetSmarter
 

Empfohlen (20)

AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfAI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
 
Skeleton Culture Code
Skeleton Culture CodeSkeleton Culture Code
Skeleton Culture Code
 
PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search Intent
 
How to have difficult conversations
How to have difficult conversations How to have difficult conversations
How to have difficult conversations
 
Introduction to Data Science
Introduction to Data ScienceIntroduction to Data Science
Introduction to Data Science
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best Practices
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project management
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
 
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
 
12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at Work12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at Work
 
ChatGPT webinar slides
ChatGPT webinar slidesChatGPT webinar slides
ChatGPT webinar slides
 
More than Just Lines on a Map: Best Practices for U.S Bike Routes
More than Just Lines on a Map: Best Practices for U.S Bike RoutesMore than Just Lines on a Map: Best Practices for U.S Bike Routes
More than Just Lines on a Map: Best Practices for U.S Bike Routes
 

Sisteme de rezervare online seminariile travel vision editia iv-a

  • 1. Sisteme de rezervare online Editia 4 25 Ianuarie 2012
  • 2. Definitie, caracteristici IBE – internet booking engine ... is an application which helps the travel and tourism industry support reservation through the Internet. It helps consumers to book flights, hotels, holiday packages, insurance and other services online. (Wikipedia) Caracteristici: • afisarea disponibilitatiilor si tarifelor in timp real • posibilitatea de a transmite o rezervare catre furnizorul serviciului turistic • confirmare/infirmare automata transmisa clientului
  • 3. ePower – Amadeus Agency Internet Engine Servicii Bilete de avion Hoteluri Rent a car Integrare Solutie white label cu posibilitatea de personalizare. Avantaje Sistem stabil testat de-a lungul ultimilor ani de multe agentii din Romania – primul IBE de pe piata locala. Automatizare completa pentru emiterea documentelor de calatorie la plata online. Primul sistem care a permis emiterea automata a biletelor de avion. Foarte rapid si usor de instalat, posibilitatea de a alege scheme de design sau de a le personaliza.
  • 4. ePower – Web services Posibilitatea de a personaliza 100% experienta de cumparare (interfata web) pastrand beneficiile sistemului de administrare ePower. Posibilitatea de integrare cu alte sisteme (asigurari, transferuri, hoteluri) pentru a crea un cos de cumparaturi complet. Tunelul de cumparare se afla in intregime sub controlul agentiei pentru personalizari si cross sell/upsell.
  • 5. Worldspan XML PRO Servicii Bilete de avion Integrare Integrare XML , interfata de rezervare trebuie dezvoltata de catre agentia de turism. Avantaje Posibilitatea de customizare 100% a interfetei de rezervare. Posibilitatea de integrare cu terti furnizori (hoteluri, asigurari, transferuri) pentru cross sell, up sell etc Control complet asupra solutiei tehnice si implementarii in site-ul agentiei.
  • 6. Sisteme de rezervare hoteluri Modelul “merchant” vs “agency” Modelul “merchant” presupune contractarea directa a camerelor de hotel, agentia de turism este furnizor pentru clientul care rezerva un hotel. Modelul “agency” presupune intermedierea rezervarilor, furnizorul clientului fiind direct hotelul. Integrare Model “merchant” - solutii XML/API de integrare cu diversi consolidatori GTA, Go Global, HotelsPro, Hotelbeds, Travco, Tourico etc. Model “agency” – solutii white label/XML in special din partea Booking.com. Avantaje Pentru solutiile “merchant”: posibilitate de control asupra tarifelor si hotelurilor afisate, control asupra interfetei de rezervare, integrare cu furnizori terti pentru cross sell, upsell. Pentru solutiile “agency “ : transfer de reputatie din partea furnizorului, integrare rapida, costuri mici de dezvoltare.
  • 7. Pachete turistice Merlin X Servicii: pachete turistice, hoteluri. Integrare: iFrame Avantaje: oferte de la o gama larga de turoperatori, integrare rapida si cu costuri reduse. Travon Servicii : pachete turistice, hoteluri Integrare: White label Avantaje: posibilitatea de a introduce oferte proprii, customizare a tunelului de cumparare, oferte de la mai multi touroperatori, integrare cu back office . Alte sisteme pentru pachete turistice?!?!?!??!?!
  • 8. Concluzii • Biletele de avion sunt cel mai usor de vandut online in mod traditional datorita automatizarii si standardizarii sistemelor dar aduc si cele mai mici venituri. • Solutiile pentru rezervarea de hoteluri permit alegerea intre sistemul “merchant” sau “agency” in functie de gradul de control Tip de pe care agentia il doreste. • Pachetele turistice in Romania nu se vand online in pricipal din servicii cauza problemelor legate de complexitatea serviciului si de disponibilitatea la furnizor. • Integrarea prin iFrame este cea mai simpla ( se adauga codul in pagina agentiei) dar si cea care nu permite personalizari majore si control asupra tunelului de rezervare • Solutiile white label ofera posibilitatea de a personaliza in anumita masura interfata de rezervare si de a adauga informatii/servicii adiacente. Integrare • Solutiile de integrare XML/API ofera control total asupra interfetei web oferind rezultate mai bune dar necesita investitii mai mari in dezvoltare. Posibilitatea de a face cross sell, up sell, de a integra terti furnizori.
  • 9. Multumesc ! Marius Negre Telefon: 0740 04 04 81 Email: marius@travelvision.ro Web: www.travelvision.ro Blog: www.blogturism.ro