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How to Become

Twitter Literate
Marissa Wasseluk
New Media Associate
@marissapaige
Today’s GOALS
• Understand the anatomy of a Tweet and basic
functions of Twitter
• How to create Twitter lists that are useful and
focused

• Crafting effective messages with twitter
• How to easily add twitter to your daily workflow
• Tips to help you listen and monitor online
conversations about your organization, program
or issue.
What is Twitter?
• Micro-blogging platform
– Links to items on the internet
– Collects comments in real time
– Answers the question,
“What are you doing right now?”

???
Twitter is like…
WHY Twitter?
• Tweet speaks to all

• Immediate, wide reach
• Listen & monitor audience

• Find new conversations
WHY Twitter?
• Reach out to influencers & build relationships

• Creates online interactions around real world events
• A well-maintained Twitter presence can frame your
organization and its leaders as major players
Getting Started
•
•
•
•

SIGN UP!
Add an avatar picture
Add your bio
TWEET!
Getting Started
• SIGN UP!
• Add an avatar picture
Getting Started
• Search
• Save a search
• Follow people who have conversations you
want to listen to
Twitter To Do’s
• Have a good profile picture
• Add your location
Twitter To Do’s
• Choose a memorable, screen name
– Choose your name if you can!
– Use as few characters as possible

• Have an interesting bio
– Make sure it accurately represents your brand or
what you’re currently doing.
Retweet/
Modified tweet

Hashtags

Screen names

Shortened
URL
What’s a HASHTAG?
How does it work?
There’s a difference
• @hashtag

• #hashtag
Hashtags
• A hashtag is a keyword preceded by #
– Makes it a hotlink so you can follow
every conversation that about that topic
HOW TO TWEET

THE T.W.E.E.T.
METHOD
T.W.E.E.T.
TARGET
Target
• What is your goal?
– Informational
– Personal
– Fundraising
T.W.E.E.T.
WRITE
Twitter To Do’s
• Talk to people!
• Add commentary to shares
• Retweet + respond
An Effective Tweet
• Link to updates & resources from your blog or
website
• Call to action

• Open questions
• Spell out important items
An Effective Tweet
• Spell things correctly
• Be grammatically correct!
T.W.E.E.T.
ENGAGE
Retweet/
Modified tweet

Hashtags

Screen names

Shortened
URL
There’s a difference
• @screenname

• #screenname
Screen Names
• @screenname
– Talk to a specific user – filter through
the noise
– Direct message
• You have to “follow” each other
HOW TO: Make a List
T.W.E.E.T.
EXPLORE
Explore
• Perform a Search
– Interests, influencers
Explore
Explore
Explore
T.W.E.E.T.
TRACK
Track
Twitter To Do’s
• Talk to people!
• Add commentary to shares
• Retweet + respond
Twitter To Don’ts
• Don’t Sell too much
• Don’t Be too repetitive
• Don’t mass-follow looking for follow-backs
indiscriminately
The Magic & Power of RT
The Magic & Power of RT
• A “RT” expands your reach!
• Don’t be afraid to ask for a RT
• MT = modified tweet
HOW TO: Make Tweeting Easier
• Link your Facebook & Linkedin Accounts
• Use a third-party client to streamline your
workflow

• Make Tweeting a part of your daily routine!
RECAP
What you should be
doing on Twitter
1. Create a personable avatar and profile
2. Use hashtags but make them short

3. Search, Listen & Follow
4. Retweet relevant tweets to your followers

5. Always reply to tweets directed to you

6. Create lists
Think Before You Tweet!
• Are you posting from the right screen name?
• Is everything spelled correctly?
• What’s the main idea of this tweet?

• Ask yourself, “Is this useful? Would I click on
it?”
Q&A
Marissa Wasseluk
New Media Associate
@marissapaige

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Twitter Literacy - October 2013

Editor's Notes

  1. A tool that connects users through short, real-time updatesThrough twitter site, but also text messaging, smart phone apps, browser add-ons and other softwareUpdates in 140 characters or lessReferrer to your site
  2. Listening to conversations on public transitLet’s take a look at the Twitter interface on npcommunicatorDECONSTRUCT A lot of conversation happening – twitter is built for that. Don’t get confused by knowing what to listen for & how to listen
  3. Actually an important part of advocacyFind people who wouldn’t otherwise know your organization get to know those peopleTwitter updates happen in REAL-Time – pros & cons of that
  4. Tweets are the new press release A well-maintained Twitter presence can help frame your organization and its leaders as major players Watch video from New News
  5. Your pic & your bio are what make you seem crediblePics are 73 px squareDon’t be afraid to Tweet!
  6. Profile photos
  7. We call these people influencersIf you want to become an influencer, align yourself with already established influencers.Perform a search and save it
  8. These are what make you seem credible to your audience – first impressions are key to collecting followers
  9. The key things to remember are to keep it to the point, outline your absolute key interests/hobbies and try to add in some personality too. Make it sound a bit fun or different instead of using a lot of boring key words like #SEO #socialmedia #websites etc.
  10. Hashtags are keywords that become hotlinks
  11. Use hashtags for events & conversations#commfri#mmc2013
  12. Social media is SOCIALScroll through your timeline – what are people buzzing about? How can you join that conversation?- Live view of Trending topics
  13. Engage your audience
  14. 1. Their staff will be notified you’re talking about them2. Makes searches easier3. URLs & embeds make them Easier to share
  15. Lists help monitor your audience & filter out the noise
  16. Social media is SOCIALScroll through your timeline – what are people buzzing about? How can you join that conversation?- Live view of Trending topics
  17. It is OK to do both these things, but NOT OK to do too much of it.
  18. Play telephone
  19. Lists help monitor your audience & filter out the noise
  20. Real-time examples – 1. check your settings in both accounts. They will ask you if you want to link2. hootsuite, sprout social3. Worksheet
  21. Hashtags will help you follow conversationsLists will help you listen to key conversationalists *** EXERCISE *** Find a conversationalist with a hashtagWhat topics are important to your cause? Do a search in Twitter for that topic
  22. Red Cross mix up anecdote