The document outlines an e-communications workshop hosted by Maria Diaz of the Charity Technology Trust (CTT) on July 2, 2008. The workshop consisted of two sessions, with the first session led by Maria Diaz covering why e-communications are important for charities and best practices, and the second being a question and answer session. E-communications are defined as paper-free written communications delivered electronically to multiple recipients, and the workshop highlighted how they are cost-effective, immediate, flexible, personal, interactive, responsive, measurable, versatile, easy to share, environmentally friendly, and can be a source of income for charities.