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Malaysia Etiquette
1. ETIQUETTE
IN MALAYSIA
JAVANESE VS. HAN HOKKIEN CHINESE
IN KUALA LUMPUR
ETIQUETTE
IN MALAYSIA
JAVANESE VS. HAN HOKKIEN CHINESE
IN KUALA LUMPUR
BY MARCO DE GROEN
BY MARCO DE GROEN
2. WHY? CONTENT
There are many etiquette in Asia. To keep things clear I decided to focus
on one country. In this case that country is Malaysia, this because they
JAVANESE HOKKIEN BOTH
are a country with many different inhabitants. I chose to light out Kuala
Lumpur because the capital is populated with more then 20 different
ethnicities. The 2 biggest groups are Javanese and HAN Hokkien 1 GREETING SOMEONE
Chinese. Both groups are also still very religious which make theme hang PAGE 1 - 8
on their etiquette even more. The difference in religion, ethnic, culture and
etiquette makes theme both very interesting to light out.
2 EXCHANGING
PAGE 9 - 12
KUALA LUMPUR
1.6 MILLION CITIZENS
243 KM2 3 ENTERING SOMEONEâS HOUSE
PAGE 13 - 14
KUALA LUMPUR DEMOGRAPHICS 4 HAVING A MEAL TOGETHER
PAGE 15 - 20
50% 48%
5 NORMAL MANNERS
HAN HOKKIEN JAVANESE PAGE 21 - 24
CHRISTIAN MUSLIM
560.000 CITIZENS 550.000 CITIZENS
6 CONVERSATION HABITS
2% OTHER PAGE 25 - 30
490.000 CITIZENS
4. WARM GREETINGS
âNI HAOâ HOW TO SAY HELLO?
Bow to say hello and goodbye say âni haoâ, and
1 to be super polite ask if they have already eaten. 2
If they havenât invite theme for a meal and you will
make a great impression.Shake hands and bow
both can. Bowing in general is a sigh of respect
and humbleness. Many older Chinese lower their
eyes during the greeting as a sign of respect.
âHAVE YOU EAT ALREADY?â
5. âI GREET YOU
FROM MY
HEARTâ
3 âSALAMâ 4
LETS START SHAKING!
HOW TO SHAKE HANDS?
The traditional Javanese/Malay greeting or
âsalamâresembles a handshake, but with both
hands outstretched and without the grasp. The
man/woman offers both hands, lightly touches his
friendâs hands, and then brings his hands back to
his chest to mean, âI greet you from my heartâ.
6. YOU CANâT TOUCH THIS!
TOUCHING SOMEONES SHOULDER?
Do not tap people on the shoulder, also donât
touch theme in other way.This strongly applies
to all Chinese in general, it is a big NO-NO to
tap/touch someone on the shoulder. It is said that
5 by touch/tapping oneâs shoulder, you would put 6
âONE OF THE out one of the 3 holy flames in the body. This will
cause a lot of bad luck to that particular person.
BIGGEST NO NO
FOR CHINESEâ
âPUTTING OUT
THE FLAMES
WILL BRING
BAD LUCKâ
7. Never touch Javanese/Malay on their body or
kiss theme in the face.The head is considered
to be the home of the human soul.Only shake
hands if they reach out for you to shake hands.
The face is considered to be their proud part an
cannot be touched or smudged by kissing theme.
7
âDO NOT 8
TOUCH MY
PRIDEâ
NOT MY HUMAN SOUL!
THE FACE, A HOLY TEMPLE
9. âJAVANESE/MALAY WILL âBUSINESS CARDS ARE GIVEN
GIVE THEIR CARD WITH WITH BOTH HANDS AND THUMBS
UP, DO NOT DIRECTLY HIDE IT
THEIR RIGHT HANDâ
AWAY, THIS IS RUDEâ
9 10
DO IT RIGHT THUMBS UP
EXCHANGING BUSINESS CARD EXCHANGING BUSINESS CARD
10. 11 12
âACCEPT THINGS WITH BOTH
HANDS, THIS TO SHOW YOU
ARE FULLY INTERESTED AND
DEDICATEDâ
DO YOU REALLY WANT IT?
HOW TO ACCEPT OBJECTS
12. âWHEN ENTERING
SOMEONEâS HOUSE,YOU
MUST TAKE THEM OFFâ
âDO NOT WEAR
BLACKâ
13 14
Some colors have different meanings for
Chinese, the most obvious being red which
symbolizes prosperity/luck.This is important to
take into account when publishing or design-
SHOES OFF
ing products. Black is a big taboo color. Donât
wear black especially full black during days like
Chinese New Year, Birthdays and Weddings.
PUT OFF YOU SHOES?
COLOR MATCH
WHAT COLOUR SHOULD YOU WEAR?
14. CHOPSTICK RULES
Use the chopsticks well, donât use theme as fork,
and donât stick both chopsticks in the meal!
Chinese believe in the after life and by putting
the chopsticks in the meal it will be like inviting
the ghosts to eat your meal.
HOW TO USE THEM?
15 16
âA RITUAL OF INCENSE
BURNING THAT
SYMBOLIZES FEEDING THE
DEAD AND DEATH IN
GENERALâ
Never place your chopsticks straight up in your
bowl. By placing your sticks upright in your bowl
âGHOST WILL EAT your will remind your host of joint sticks which is
YOUR FOOD!â connected with death.
15. DONâT PAY THIS BILL!
WHY NOT SHARE BILLS?
17 18
âIT IS A SIGN OF RESPECT TO
LET SOMEONE PAY THE BILLâ
Never ever share the bill while eating together, its
a sign of respect to let someone pay the bill as
long as you do it yourself the next time you have
a meal. Chinese still practices this especially if
you are going out for a meal with your boss or
someone important.
16. FINISHED YOU MEAL?
WHY LEAVE SOME FOOD?
19 20
Cleaning your plate is fine but donât clean the
plate where the dishes are being serve on.
Still it is a bit rude to finish everything. Leave a bit
to show modesty. Also on certain day like
Chinese New Year leaving a bit behind means you
have extra to spare through out the year too.
âIT IS OK TO LEAVE SOME
FOOD BEHINDâ
18. âNEVER PASS THINGS OVER âAVOID SAYING NO, IT IS
THE HEAD OF PEOPLE IN RUDE AND SHOWS YOU ARE
ASIA, IT IS REALLY RUDE NOT WILLINGâ
AND BRINGS BAD
LUCKâ
21 22
NO,NO,NO!
PASS IT AVOID SAYING NO
NEVER PASS OVER THE HEAD
19. RED LUCK
âNEVER SHOW PEOPLE
THE BOTTOM OF YOU
FEET, IT IS AN INSULTING
GESTUREâ
RED WRITING BAD LUCK?
23 24
âNEVER WRITE A CHINESE
PERSONS NAME IN RED
COLOR,THIS WILL BRING BAD
LUCK TO THE PERSONâ
BARE SOLES
THE BOTTOM OF YOU FEET
21. âASIANS WILL SMILE âDO NOT USE LARGE HAND
WHEN EMBARRASSED. MOVEMENTS. CHINESE DO NOT SPEAK
SMILE EMBARRASSMENT WITH THEIR HANDS. LARGE MOVEMENTS
AWAY THEY SAYâ COULD MEAN YOUR ANGRY OR
PROVOCATING SOMEONEâ
25 26
SMILE! BIG MOVES
EMBARRASSED? THEN SMILE! DONâT WAVE LIKE A HELICOPTER
22. âDO NOT USE YOUR FINGER âPOINT WITH YOU THUMB
INDEX TO POINT SOMEWHERE. AND FINGERS CLOSED TO
IT IS CONSIDERED VERY RUDEâ FORM A FIST.â
27 28
DONâT POINT LIKE THAT
HOW TO USE YOUR HANDS WHILE TALKING?
23. âHANDS IN YOUR âA LONG SILENCE IS ACCEPTABLEâ
POCKETS WHILE HAVING
A TALK MEANS YOUR
ANGRYâ
29 30
ANGRY?
HANDS IN YOUR POCKETS Periods of silence are considered acceptable and
are to be expected, especially after a question is
asked. Avoid interrupting, showing displeasure
through facial or eye movements and talking over
someone. Be patient.
SILENCE....
THINK FIRST, IT IS NORMAL