1. Nature of Technical Communication
Meenakshi Gupta

2. Objectives
Understanding the concept of communication
The communication process
The channels of communication
Nature of technical communication
Skills

3. Communication
Communication is the transfer of information
and understanding from one person to
another person. It is the way of reaching
others with facts, ideas, thoughts and values.
-Keith Davis

4. Communication- Meaning
Derived from the Latin word communicare (to
share, to impart, or to commune)
A dynamic interactive process
Exchange of meaning and understanding
Is symbolic

5. The Communication Process
Source Encoding Channel Decoding
Receiver
Feedback

6. Channels of Communication
Downward
Upward
Horizontal
Diagonal

7. Communication Networks
Chain Wheel All Channels

8. Nature of Technical Communication
Is a transmission of technical and
professional information from one individual
to another
Three important requirements of effective
technical communication are:
1. Subject competence
2. Linguistic competence
3. Organizational competence

9. Forms of Technical Communication
Oral Vs. Written

10. Technical Communication Skills
Listening
Speaking
Wrting

11. Barriers to Effective Communication
Improper encoding
Bypassing
Frame of reference
Physical distractions
Psychological and emotional interference
Intercultural Differences