8. Conditions that Affect the Possibility of Decision Failure Exhibit 9.1 0 Organizational Problem Problem Solution Low High Possibility of Failure Certainty Risk Uncertainty Ambiguity Programmed Decisions Nonprogrammed Decisions
16. Six Steps in the Managerial Decision Making Process Exhibit 9.3 0
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29. New Decision Approaches for Turbulent Times Learn, Don’t Punish Know When to Bail Practice the Five Whys Engage in Rigorous Debate Brainstorming New Decision Approaches for Turbulent Times 0