2. Library Information:
• Did you know?
• Statistics
• How we compare to other NH Libraries by the numbers
• Value of your library card
Library Services:
• Materials- paper, audio, visual and digital
• Information/Research
• Instructional Assistance
• Children’s Services and Early Literacy
• Programming
• Community Outreach

3. • The library charter with the city dates back to
1854.
• Our mission: The Manchester City Library shall
strive to provide quality services and materials
to meet the cultural, educational and
informational needs of our diverse and changing
community.
• Our two locations are open a total of 83 hours a
week.
• Manchester is a founding member of the only
library consortium in the State.
• Our informational databases and eBooks are
accessible online 24 hours a day
• Our staff started the first electronic newsletter in
the city- MCL Notes in 2006.
• Library users can request an item from any of
the twelve libraries in our consortium and it will
be delivered for you to pick up at either the main
library or the branch
• We have over 230,000 volumes of materials in
numerous formats.
• We have access to thousands of
• eBooks online.
• We work with numerous community partners to
promote reading.
• Our meeting rooms can be rented at both library
buildings.
• We have over 50,000 library card carrying
members.
• Our branch has been operating for over 30
years!
• The Carpenter Memorial Building will be
celebrating its 100th Anniversary in 2014!

4. Main Library West Branch Total
Attendance 423,326 35,500 458,826
Items borrowed 476,856 47,046 523,902
New Patrons 4073 297 4,370
Library Programs
Programs/Meetings 1141 420 1,561
Attendance at Programs 24,667 2,695 27,362
Questions Answered 68,251 15,400 83,651
Website Usage 212,125 212,125
Internet Usage 70,121 7,905 78,026
Hours Open 3057 1224 4,281

5. Budget Salary & Other
Appropriation Benefits Materials Op. Costs Population Per Capita
Manchester* $2,707,863.00 $2,458,053.00 $54,960.00 $194,850.00 109,565 $24.72
Concord $1,553,869.00 $1,191,890.00 $178,910.00 $75,945.00 42,695 $36.40
Derry $1,150,914.00 $889,372.00 $75,885.00 $185,657.00 33,109 $34.77
Dover $1,060,000.00 $826,800.00 $95,400.00 $137,800.00 29,987 $35.35
Rochester $1,010,211.00 $826,072.00 $77,290.00 $106,849.00 29,752 $33.96
Salem $1,369,247.00 $1,043,025.00 $150,379.00 $175,843.00 28,776 $47.59
Hudson $985,629.00 $757,858.00 $77,200.00 $150,571.00 24,467 $40.28
Londonderry $1,200,197.00 $945,827.00 $80,000.00 $174,370.00 24,129 $49.74
Keene $1,480,570.00 $1,172,066.00 $141,550.00 $139,020.00 23,409 $63.25
Portsmouth $1,562,458.00 $1,134,003.00 $202,675.00 $225,780.00 21,233 $73.59
Bedford $1,037,224.00 $705,648.00 $107,500.00 $270,385.00 21,203 $48.92
Laconia $793,304.00 $484,225.00 $94,500.00 $214,579.00 15,951 $49.74
Hooksett $537,731.00 $415,143.00 $37,059.00 $85,529.00 13,451 $39.98
Amherst $816,434.00 $642,171.00 $83,188.00 $91,075.00 11,201 $72.89
*Manchester Benefits are estimated based on our current monthly expenditures in FY2013. A more complete chart
including hours of operation and staffing levels is included at the end of your packet.

6. A family of four using the Manchester City Library during the month of April:
Item Borrowed/Service Used Retail Value Savings with Library Card
Mom borrows 4 novels $25 each $200
Mom borrows 4 eBooks $15 each $60
Dad borrows 2 biographies $25 each $100
Son borrows 2 video games $50 each $100
Daughter borrows 10 picture books $20 each $200
Dad borrows 8 new DVD releases $25 $200
Family Attends a Library movie 4 tickets @$10 each $40
Family visits New England Aquarium
Using Museum Pass 2 Adult $22.95 $45.90
2 Children $15.95 $31.90
By using our library they saved: $977.80

7. • Books
• eBooks
• Movies
• Audio books (downloadable too!)
• Music
• Framed prints
• Magazines
• Online databases
• eReaders
• Microfilm
• Museum Passes

8. • Access to magazine articles,
business information, eBooks, and
genealogy resources 24 hours a day
from our website.
• State and Federal Documents
including tax forms.
• Extensive collection of New
Hampshire and Manchester history.
Including High School Yearbooks
and City Directories.
• Broad collection of microfilm
including historical Manchester
newspapers.
• Career Guidance Collection for job
searching, resumes and interview
preparation.
• Internet Access including wireless
for laptops, tablets and phones.
• Referrals to other community groups
for tax assistance, refugee
assistance, medical advice and
legal advice

9. • Technology assistance on all the new devices such as eReader instruction
• How to use our eBook services Overdrive and the 3M Cloud Library
• How to use our online resources such as our genealogy and business databases-
• Computer Classes including basic Internet searching, job searching, how to setup an e-mail
account, how to set up a password, how to complete a job application, and how to use
social media.
• Resume Writing
• Tours of the libraries
• Library orientation

10. • Story Times
• Art programs
• Musical Programs
• Materials for all ages
and reading levels
• Home school kits
• Parenting Collection
• Teacher’s Resource
Collection
• School orientations and
tours
• Summer Reading
Program
• Themed programs
• Annual Teddy Bear
Picnics
• Halloween Parades
• Museum Passes
• School vacation week
activities

11. • Book Discussions
• Family Fare Events
• Genealogy
• Computer Classes
• Crafts
• Big Truck Day
• Educational Lectures
• Musical performances
• Movies
• Book sales
• Silent Film Festival
with the Hippo Press
• All library programs
are on our online
calendar as well as
listed in our quarterly
newsletter MCL
Notes

12. •Story times in the
community- Currier
Museum of Art, Mall of
NH, schools and
daycare centers
•Day for Kids
•Taste of Downtown
•Homeless Continuum
of Care
•School Visits/Tours/
Open Houses
•Kindergarten
registrations
•Back to School- NH
Fisher Cats
•CHAD charity event-
create a story book
table
•Community Group
Tours
•Homebound Services

13. • If you have any questions about the
library’s budget or the services we
provide you can reach me at
dvanzant@manchesternh.gov or
Dee Santoso, Deputy Director at
dsantoso@manchesternh.gov or
by calling 624-6550.
• For more information please visit
the library’s blog at
www.manchesterlibrary.org or via
the city’s website.