Certificate IV Frontline Management Powerpoint overview from Management Consultancy International (Australia). This PPT slide pack provides all the information that you need to know about our Certificate IV Frontline Management Training programme (in Australia)

1. Denise Meyerson Management Consultancy International Briefing Certificate 4 in Frontline Management

2. Introducing Management Consultancy International

5. BSB40807 4 core units BSBMGT401A Show leadership in the workplace BSBMGT402A Implement operational plan BSBOHS407A Monitor a safe workplace BSBWOR402A Promote team effectiveness + A choice of 6 Electives

6. Select 6 Electives 3 of the elective units must be selected from the elective units listed OR from the BSB07 Business Services Training Package OR from any other currently endorsed national Training Package

12. Customise the content

13. Structure of Sessions Theory Video content – Discussion – Debate - Activity How does this apply to you in your role?

14. Example: Influencing Skills

15. ROBERT CIALDINI

21. Example 2 The new world of work

22. Video – Daniel Pink A whole new Mind

24. How would you apply this principle in the following situations? Write a script for the conversation

25. THE FIVE DYSFUNCTIONS OF A TEAM

26. 3. Why include LEGO ® Serious Play ™ in the Frontline Management program ?

28. 915,103,763

29. Lead by asking questions Not by issuing instructions Constructionism vs Instructionism

30. The Duck Challenge

31. Plan – plan – plan Plan – do – plan - do

32. The Johari Quadrants via LEGO Serious Play

33. Funding arrangements New South Wales  Queensland  TAS and ACT  Victoria and NT X SA and WA ?

34. The figures

35. Up-side and down-side Benefits Disadvantages Extended budget Staff motivation Retention Win - win Paperwork

36. Return on Investment

38. Questions and comments

40. Why use Management Consultancy International Customised to ensure ROI Award-winning program - improved! Up to date content Portfolio builder The power of LEGO Serious Play

41. “ Leadership, like swimming, cannot be learnt by reading about it” Henry Mintzberg

42. 1300 768 550 www.mci.edu.au Email us for: White paper CCH – HR Bulletin Copy of slides