Hotel facilities worldwide are under mounting pressure to do more with less - to provide superior guest experience while controlling costs and eliminating waste. This document describes how Wipro EcoEnergy’s Managed Energy Services Program (MESP) for the hospitality sector addresses these challenges and continuously delivers sustained savings.

1. www.wiproecoenergy.com
Domain specific solutions for hotels to
monitor, manage & reduce energy consumption.
SWITCH TO RESULTS IN HOTELS
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Energy is one of the fastest growing operating
costs in the hospitality industry, accounting for up
to 6% of total running costs. Benefits from engaging
in energy efficiency program are not limited to
improving the business bottom line and increasing
competitiveness but also enabling hotels to
capitalize on their efforts to build reputation as a
green hotel.
Hotel facilities worldwide are under mounting
pressure to do more with less - to provide superior
guest experience while controlling costs and
eliminating waste. But with escalating energy prices,
increasing demand, and the expanding role of
power-dependent technology in the delivery of
care, the challenge grows each day.
By eliminating energy waste through improved
energy efficiency, margin improvement can be as
much as 25%. At the same time, energy efficiency
programs help improve guest experience, guest
safety, and increase hotel staff productivity.
However, energy efficiency programs in hotel
facilities are not easy to roll out. This is because
energy consumption pattern across the hotel
facilities differs very significantly from site to site
rendering benchmarking meaningless. Consumption
is also dependent on multiple factors viz.: type of
facility (luxury, semi-luxury, business, with laundry,
with swimming pool etc); type of electromechanical
system and their condition (age, maintenance,
technology, etc.); location - weather, layout, size,
orientation, operation pattern, controllability etc.
Further, continuous operations and focus on guest
experience require uninterrupted power supply.
There are multiple departments that need to come
together to make the program successful: Real
Estate, IT, Facilities Development, Strategic
Sourcing, and Human Resources.

3. A typical Service Windows illustration based on metered data of a leading hotel organization is depicted below:
Wipro EcoEnergy’s Managed Energy Services Program (MESP) for the hospitality sector is developed to address these challenges and
continuously deliver sustained savings during the engagement period – normally 5-7 years. MESP model generates savings primarily
through operational control - Policy and Control Strategies, Deviation Management, Benchmarking, Long Range Analytics etc. The
program is anchored on a deep domain understanding and constraints of a hotel like its 7 days per week operations, the need to cater to
individual comfort requirements of different guests (lighting, temperature levels, ventilation etc.) from the time of checking in to check-out,
running energy systems irrespective of demand etc. We also understand that success of an energy efficiency program is very much
dependent on close cooperation between all stakeholders and Wipro EcoEnergy brings its best practices in governance, program
management and delivery assurance to ensure seamless execution of the overall program.
Service Offering
Our MESP focuses on driving energy efficiency in hotel buildings by using a centralized Energy Operation Center (EOC) and real-time
control of infrastructure. As a part of this framework, we deliver energy monitoring & management by ensuring your major assets are run
as per the most optimized schedule and set-points, detecting and reducing energy leaks. This is done by integrating the Building
Management System (BMS), meters and sub-meters, and other business systems to collect site data on our Energy Management Platform.
The Platform is a centralized technology suite that receives, manages and mines the data received from the individual sites.
The Platform runs rules / algorithms to identify at multiple Service Consumption Areas (SCA) levels. Schedules and policies are defined
for every SCA as per building codes and operational demands based on the unique Service Window™ framework.
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4. The Service Window™ framework helps the platform identify deviations. These opportunities are broadly classified into:
The Platform provides standard as well as customized reports at property, group and corporate level on a near real-time basis. Reports are
classified as Engineering, Management & Enterprise level reports.
• Policy Management
• Service Window™ based management
• Deviation Management
• Long Range Analytics
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Figure 1: Snapshot of Wipro Energy Manager Application showing
a site’s consumption over 30 days
Wipro Energy Manager Snapshot
SITE 2
SITE 1
SITE 3
SITE 4
SITE 5
SITE 6
SITE 7
SITE 8

5. The Platform is completely scalable in terms of number of facilities and generates site-level and enterprise-level reports for MIS and
analytics. Further, the Platform is tightly integrated with the EOC which aids in dynamic real-time interventions to deliver energy
efficiency. The EOC helps sustain the identified savings and commission new saving strategies remotely by following interventions:
• Providing centralized energy service desk services
• Acting on control malfunctioning alerts
• Analyzing energy consumption patterns and performance data
• Identifying improvements in control logic
• Applying policies and monitoring across deployed sites
Our MESP is developed with intent to continuously deliver sustained savings during the engagement period which is over 5-7 years.
Some of the key differentiators are:
• An end-to-end multi-year approach to ensure savings sustenance
• Advanced, analytics-driven Energy Management Platform
• Centralized Energy Operations Center (EOC)
• Prioritizing type of saving strategies (operational, retrofits, capital asset replacements) based on hotel budget and resources
Based on the innovative analytics-led approach to energy management in the hospitality sector, Wipro EcoEnergy has been approached by
‘Cornell Center for Hospitality Research’, a unit of the Cornell School of Hotel Administration to enter into a partnership. The Center for
Hospitality Research (CHR) sponsors research designed to improve managerial and operational practices in the hospitality industry. The objective
of the partnership is to work on driving research directed towards sustainability for the hospitality industry and other businesses. Also, Wipro
EcoEnergy has been selected to work with US Department of Energy to develop standards and benchmarks for different industries.
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Figure 2: Snapshot of Wipro Energy Manager Application showing
temperature policy compliance for food safety
EUI (Mar, 2015): x.xx kWh/
sqft/month
Total Sites: xxx
Total Assets: xxxx
Total SQFT: xxxxxx
Total Cities: xx
COUNTRY
North
South
West
Central
State 1
State 2
State 3
State 4

6. • Site walk-throughs & validations
• Interaction with the facility teams
• System and sub-system level study
• Load profiling & data validation
• Controls assessment & integration
feasibility
• Asset validation & assessment
• Metering infrastructure assessment
• Identification of energy conservation
measures (ECMs) candidates
• Systems integration (BMS, EMS,
automated room management,
chiller system)
• Metering integration / deployment
• Controls implementation
• Energy management platform setup
• Energy Operations Center
(EOC) setup
• Analytics-driven approach to
energy savings
• Management decision support through
benchmarking and trend analysis
• Continuous commissioning of controls
• EOC implementation & deviation
reporting
• Ongoing savings strategies
identification
Energy Assessment Technology Deployment
Managed Services
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7. Engagement Benefits
Visibility
Comparative analysis
reports
Model based analysis
Design & capacity
optimization
Energy efficiency rules
Design & capacity
optimization
Service &
Asset Management
Workflow
Management
Supply side
optimization
Demand analysis
• Benchmarking &
Baselining
• Dashboards,
single version
of truth
• Demand vs capacity
matching
• Scenario planning
• Correct control logic,
configuration,
parameter tuning,
process improvement,
dynamic correction
• Track end-to-end
resolution
• Demand
management
• Contract demand
optimization
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8. Wipro EcoEnergy is the energy services business division of Wipro Limited that provides intelligent, sustainable solutions for energy
consumption and management. Utilizing leading edge analytical tools we deliver energy-efficient solutions to our clients that help
reduce their carbon footprint, energy usage and recover avoidable energy losses.
Our Managed Energy Services holistically address the entire spectrum of energy and sustainability, providing sustained energy savings.
We have created a strong local ecosystem of partners in North America, Europe and APAC, and have deployed our Energy
Management Services for a number of companies around the world. Our clients have realized substantial energy savings and cost
reduction during the course of their engagement with us.
For more information please visit www.wiproecoenergy.com or write to ecoenergy.info@wipro.com
About Wipro EcoEnergy
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