About me

1. Maialen
Zumeta
About myself

2. Index
› About me
› My studies
› Where I worked
› My interests
› My values
› My desired job

3. › Name: Maialen Zumeta
› Age: 21
› Born: Zarautz (Basque Country)
› Languages: Basque, Spanish, English,
French

4. › School: La Salle à Zarautz
› High School: Lizardi à Social Sciences à
Zarautz
› University: University of Deusto à Tourism
Studies à San Sebastian
› Actual: Hoge Hotelschool Maastricht

5. › Gelateria Arrivati:
• June de 2011 – October de 2011
• June de 2009 – October de 2009
• Experience acquired:
Ø Customer service
Ø Hospitality for customers
Ø Problem solving
Ø Respect for others
Ø Being patient
Ø Friendly outlook

6. › History
› Social medias
› Facebook
› Design › Twitter
› Architecture › LinkedIn
› Art › Photography
› Reading › Microsoft Office
› Martial Arts › Travelling
› Painting › Knowing people
› Languages
› Playing the flute
› Astronomy
› Music
› New technologies
› Cooking
› Smartphones
› Computers › Archaeology
› Different cultures › Body Art

7. › AirportManagement
› Ground crew
› Tourism Offices
› Events and Congress management
› Yield Management
› Catering companies
› Protocol
› Networking
› Working internationally
› Hospitality Management
› Hotel Management

8. › Nice and patient with customers
› Helpful
› Good appearance
› Fast and efficient in the work
› Polite
› Smiling
› Enthusiast
› Hard working
› Open to learn new things
› Good listener
› Obedient
› I create a good ambience to work
› Understanding people’s feelings
› Creative
› “Innovator”
› Imaginative

9. › I would like to work in/as:
• Airport:
• Ground crew
• Information point
• Airport police/translator
• Search officer
• Catering companies
• Event management
• Protocol manager
• Tourism Office
• Designer
• Hotel manager