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1. Volume 26, Number 3 March 2012
The Final (Office) Hours
By Gary R. Hafer, Lycoming College, PA, dents’ input. debate can linger on. One semester I had
Hafer@lycoming.edu Final conference attendance varies, a student and his father debating whether
and so do the reasons why students to appeal the final portfolio grade, which
he final portfolio of student work (be decide to drop by. Some want to chat, just for the student meant the final course
T it writings, drawings, or a collection
of different kinds of work) presents the
like they do with me before class starts.
Some others want to see what I liked,
grade; the e-mail discussions went back
and forth between the freshman dean and
instructor with a conundrum. As the cul- delighted that their final grade is higher the student’s parent, with me as the
mination of student work, it needs to be than they expected. Still others solicit bystander, supplying information and
submitted at the end of the course, but empathy; I listen to them reason through commentary along the way only to the
feedback opportunities then are severely their disappointment, which helps me to dean. It was a bizarre way to look at my
limited. Those of us who use portfolio understand the decisions they made—or own grading, defending it in the role of a
assignments do provide feedback at mul- did not make—in revision. They tell me third party. Since implementing the final
tiple points throughout the semester, but this time is comforting to them too. One hour, I’ve avoided such scenarios.
when the portfolio is completed, the student just wanted to tell me “how hard Although I’m responsible for the aca-
course has ended and this final version it was to even earn a D.” I find there are demic integrity of the course, I also
cannot be discussed with students. Worse learning opportunities during this last understand that I need to keep communi-
than that, for years, I cringed as I saw the conference as students and I make our cation open, even after students have fin-
graded portfolios accumulate outside my way through their portfolios and I share ished the course. Therefore, I’m not
office. Some were never picked up. my reactions to them. averse to changing a grade as a result of
Interested in a better alternative, I ini- The final conference also helps me. It the final conference. Yet, I never have and
tiated “the final hour,” an open office makes me a more careful final grader no student has asked me to do so.
hour for any student interested in con- because, whether a student attends the Instead, that final hour provides some-
versing about his/her graded portfolio. final office hour or not, I may have to face
PAGE 3
The procedure is straightforward. As him or her and defend my decision. That
with my previous practice, students have influence is not debilitating; rather, it is
until Monday noon during final examina-
tion week to submit their portfolios. I’ve
mightily persuasive in keeping me cen-
tered on making my evaluation “honest.”
In This Issue
seen the original and revised pieces in the As Peter Elbow notes in his book
Exploring the Impact of Institutional
portfolios throughout the semester and Everyone Can Write (p. 357), the high- Policies on Teaching . . . . . . . . . . . . . . . . . .2
during a “trial run” conference where I stakes response is a “critical” one that “is
Active Learning: Changed Attitudes and
give them a ballpark grade of where the more likely to misfire or do harm because
Improved Performance . . . . . . . . . . . . . . . .3
portfolio is presently situated. This of how it is received—even if it is
enables me to read the final product sound…” The final office hour gives me Assessing Critical Thinking Skills . . . . . . .4
quickly, usually finishing by Tuesday an opportunity to listen and to see how Cell Phones in Class: A Student Survey . .5
evening, after which I send out an e-mail that graded message is received—a rare
Too Much Focus on Facts? . . . . . . . . . . . .6
with a grade report. In the e-mail header, opportunity to hear a student’s side after
I announce first: “Questions? Discussion? the final portfolio is graded. The student What Classes and Small Groups Have in
Common . . . . . . . . . . . . . . . . . . . . . . . . . .6
Complaints? FINAL OPEN OFFICE controls the final hour with questions and
HOURS, Wednesday 10-12.” The e-mail complaints, all of which I respond to. I Online or In Class? . . . . . . . . . . . . . . . . . .7
note contains all the details and the final discover, however, that I do far more lis- Millennial Students: They Aren’t All the
grade, although I typically don’t submit tening than talking. Same . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
final grades to the registrar until after The final hour also provides a space
that conference time; I’m open to stu- for quick resolution. Without it, grade
A MAGNA PUBLICATION
3. 3
Active Learning: Changed Attitudes and Improved
Performance
oo often, active learning activities are instructor ended the period with another comparison group.” (p. 9)
T isolated events in a course. They hap-
pen every now and then but aren’t a regu-
short lecture summarizing the content
presented in the workbook activity.
“We suspect that most statistics
instructors would want their students to
lar part of the course. The intermittent use Workbook answers were not graded. report they like and understand statistics;
of active learning raises the question of Grades were based on the homework however, we also suspect that most
how much is needed to accrue gains in assignments, four exams, and a final. instructors are more concerned with their
learning outcomes, like higher exam Basically, every day in class was structured students’ actual ability to perform and
scores and course grades. this way. understand statistics.” (p. 9) And their
In reviewing the research on active To study the effects of students’ expo- results did show that those more positive
learning in statistics, the authors of the sure to this kind of active learning experi- attitudes were positively associated with
article cited below, who are statistics fac- ence, the faculty researchers looked at performance on the course’s comprehen-
ulty themselves, found some research in student attitudes toward statistics. They sive final.
which certain active learning experiences measured these with an already developed The instructors also felt their teaching
did not produce measurable gains on instrument, Survey of Attitudes Towards benefited from the approach. They were
exam performance. They “suspect the key Statistics (SATS), which contains 36 able to interact with individual students
components of successful active learning items and six subscales, including these more often. They found themselves using
approaches are using activities to explain three examples: one measuring student student names more often, answering
concepts and requiring students to feelings toward statistics (the affect sub- questions more frequently, and offering
demonstrate that they understand these scale), another measuring student beliefs more feedback to individual students.
concepts by having them answer very about their ability to understand statistics They did find some student questions
specific rather than general questions.” (p. (the cognitive competence subscale), and challenging. “Instructors must be com-
3) one measuring student beliefs about the fortable ‘thinking on their feet.’ For our
To that end, they designed an intro- usefulness of statistics in their lives (the part, we found the unpredictability of
ductory behavioral/social science statis- value subscale). The 59 students who students’ questions to be invigorating. We
tics course using what they describe as a experienced the workbook curriculum had become bored with teaching statistics
“workbook curriculum.” Students read a completed this survey before and at the but when we changed to the workbook
short chapter (five single-spaced pages) end of the course. The researchers also approach, we were again excited about
introducing a topic. After reading, stu- looked at the effects of this course design teaching the course.” (p. 13)
dents answered questions, completed a on exam scores and final course grades.
problem, and summarized the results of The attitudes and performance of stu- Reference: Carlson, K. A. and Winquist,
their computation. Then they submitted dents in the experimental group were J. R. (2011). Evaluating an active learning
this homework assignment online before compared with the attitudes and perfor- approach to teaching introductory statis-
class and got feedback on their work, also mance of 235 students in 20 other sec- tics: A classroom workbook approach.
before class. These homework assign- tions of courses similar to this one. All Journal of Statistics Education, 19 (1), 1-
ments counted for 17 percent of their were general education courses that ful- 22.
course grade. filled quantitative requirements. All
In class, the instructor began by enrolled 30 or fewer students and
answering questions about the homework required a prerequisite course in algebra. THE FINAL (OFFICE) HOURS
and followed that with a brief lecture dur- The results confirmed the value of FROM PAGE 1
ing which information in the reading was extensive active learning experiences in a
reviewed. Typically this consumed 15 to course. “Our sections reported liking sta- thing different: an exchange and a shared
20 minutes of the 75-minute period. tistics significantly more than the com- understanding that can come only after a
Then students completed a “workbook” parison group (i.e., more positive affect final piece of work is discussed. The worst
activity. “As students worked through scores). Our students also reported signif- that has ever come out of the final hour is
each subsection, they answered increas- icantly higher statistical cognitive compe- to have students agree to disagree, parting
ingly complex conceptual and/or compu- tence (i.e., confidence in their ability to without acrimony. The stack of
tational questions” (p. 6). They could understand and perform statistical proce- unclaimed portfolios outside my office is
access answers while they worked. The dures) than the comparison group. While significantly smaller now. That reason
instructor was also available to answer students in our sections thought statistics alone justifies the final hour opportunity.
questions. Students were encouraged but was harder than the comparison group
not required to work with a partner. The they also liked statistics more than the
The Teaching Professor March 2012
4. 4
Assessing Critical Thinking Skills
he guidelines suggested below pro- general reasoning skills and some skills Glaser Critical Thinking Appraisal and
T pose how critical thinking skills can
be assessed “scientifically” in psychology
that are specific to the discipline. The
point is that if you want to assess learn-
the Cornell Critical Thinking Test are
the two examples referenced in this dis-
courses and programs. The authors ing outcomes associated with critical cussion) are “probably better measures
begin by noting something about psy- thinking, you cannot do that well with- of general CT skill.” (p. 9) In many
chology faculty that is true of faculty in out understanding how critical thinking cases, no standardized tests or measures
many other disciplines, which makes is defined in your discipline. assess the specific type of critical think-
this article relevant to a much larger Select important goals, objectives, ing or aspect of critical thinking being
audience. “The reluctance of psycholo- and outcomes for assessment—What developed in a particular course. In sit-
gists to assess the critical thinking (CT) critical thinking skills and knowledge uations like this, new instruments may
of their students seems particularly iron- should students be able to demonstrate need to be developed.
ic given that so many endorse CT as an as a result of being in a course or pro- Conduct assessments that are sen-
outcome…” (p. 5) Their goal then is to gram? Some faculty have learning goals sitive to changes over time—“Simply
offer “practical guidelines for collecting so general that they are all but impossi- testing seniors once in their capstone
high-quality LOA (learning outcome ble to assess. They need further specifi- courses is not sufficient to infer changes
assessment) data that can provide a sci- cation. If the assessment is to be scien- over time because the levels of skill and
entific basis for improving CT instruc- tific, then the goals, objectives, and out- knowledge of students entering the pro-
tion.” (p. 5) The guidelines are relevant comes must translated into specific gram are unknown.” (p. 9)
to individual courses as well as collec- hypotheses—ones that can be tested. Assess frequently, embedding
tions of courses that comprise degree Align assessment with instruction- assessment and feedback into instruc-
programs. Most are relevant to courses al focus—“Measures for assessing the tion—Students can be assessed too
or programs in many disciplines; others impact of instruction must be sensitive much, especially if the same instrument
are easily made so. to the changes instruction is intended is being used. They become sensitized
Understand critical thinking as a to produce.” (p. 7) If the measures are to those instruments. The authors rec-
multidimensional construct—In their sensitive, then classroom assessment ommend a formative approach that
discussion of critical thinking in psy- can be used to look at the techniques embeds assessment in instruction. In
chology, these authors propose that crit- being used, compare their effectiveness this case, the assessment provides the
ical thinking includes skills, disposi- with other techniques, and conclude instructor useful feedback and helps
tions, and metacognition. Critical which are better. students focus on their development of
thinking skills in psychology include Take an authentic task-oriented critical thinking. It offers them feed-
argument analysis and evaluation, approach to assessment—Taking an back that can be used to improve their
methodological reason, statistical rea- authentic task-oriented approach critical thinking skills.
soning, causal reasoning, and skills for means using a performance to assess Interpret assessment results cau-
focusing and clarifying questions. how well students are completing a tiously and apply the results appropri-
Dispositions refer to “the willingness to task. In psychology, tasks requiring crit- ately—The quality of the data collected
engage in effortful thinking and the ical thinking include evaluating the must be considered before decisions to
tendency to be open- and fair-minded quality of information from the change a course or a program are made.
in evaluating claims, yet remain skepti- Internet, analyzing and evaluating Not considering the quality of the data
cal of unsubstantiated claims.” (p. 6) research literature, using psychological and not carefully interpreting the results
Metacognition means being aware of theory to analyze and evaluate behavior, can result in changes that do not
one’s thinking and in control of it. and writing research and case reports, improve learning outcomes.
A recent article in The Teaching among others. Many of those tasks can
Professor highlighted the variation in be used to evaluate critical thinking in a Reference: Bensley, D. A. and
definitions for critical thinking. These variety of fields. Murtagh, M. P. (2012). Guidelines for a
authors point out that critical thinking Use the best and most appropriate scientific approach to critical thinking
is either thought of generically or as measures—Because critical thinking assessment. Teaching of Psychology, 39
being discipline-specific. They cite has multiple dimensions, multiple mea- (1), 5-16.
research that critical thinking is proba- sures should be used to assess it. The
bly a combination of both. As a multi- authors point out that standardized
dimensional construct, it contains some tests of critical thinking (the Watson-
March 2012 The Teaching Professor
5. 5
Cell Phones in Class: A Student Survey
ell phones in the classroom—it’s a instructor being aware.” (p. 4) One sur- text in a class if the professor had no
C topic that generates much conster-
nation among faculty. Are policies that
vey question asked students to complete
this statement: “If college instructors
policy against cell phones or appeared
to be laid-back and relaxed about their
prohibit their use enforceable? Are stu- only knew _______ about text messag- use.
dents texting in class? If so, how many? ing in the classroom, they would be When asked about cell phone poli-
If a student is texting, does that distract shocked.” The most common student cies that work, students didn’t offer
other students? Are students using their response, offered by 54 percent of the much in the way of concrete suggestions
phones to cheat? Are there any ways cell students, was that teachers would be beyond being able to use them as long
phones can be used to promote learning? shocked if they knew how much texting as they didn’t disturb others. Faculty
The questions are many and the answers was occurring in class. Obviously, class policies described in the article include
still a long way from definitive. size influences the extent of texting or confiscating any phone that rings or
Most faculty have opinions about at least student perceptions of how easy phones that are being used for texting.
how much cell phone use is occurring in it is to text without the teacher know- Some professors answer phones that
their classrooms, but those individual ing. ring in class. If a student is observed
answers need a larger context and inde- Did students in this survey report texting, some professors count that stu-
pendent verification. A recent survey of that they were using their cell phones to dent as absent for the day.
269 college students representing 21 cheat? Ten percent did indicate that Given the pervasiveness of cell
majors from 36 different courses, and they had sent or received a text message phones and the acceptability of their use
equally distributed between first-year during an exam, with 9 percent saying it almost anywhere these days, it’s difficult
students, sophomores, juniors, and was easy to text during exams. to imagine successfully enforcing
seniors standing, offers this kind of Interestingly, 33 percent of students in almost any policy in the classroom and
benchmarking data. This student the sample chose not to answer this still having time left to teach. This arti-
cohort answered 26 questions that question. The authors note, “Failure to cle includes an appendix that contains
inquired as to their use of cell phones as answer could be seen as a reflection of the questions used in the survey. The
well as their observations regarding the the respondents’ desire to either not risk use of cell phones and texting in your
cell phone use of their peers. self-incrimination, or to not reveal to classes could be sensibly addressed by
Virtually all the students (99 per- faculty that texting during an exam is a asking your students to respond to these
cent) reported that they had cell possibility.” (p. 4) questions. That way, you’d know for sure
phones, and 97 percent said that they Students in this cohort didn’t feel how much texting is happening and
used their phones for text messaging. that texting caused serious problems in you’d have something concrete on the
Another significant majority (95 per- the classroom. They did understand topic to discuss with students. The arti-
cent) said they brought their phones to that the person texting is being distract- cle also contains references to several
class every day, and 91 percent reported ed and maybe distracts a few students studies documenting how texting inter-
that they set their phones to vibrate. sitting nearby, but these students were feres with and compromises learning.
Only 9 percent said that they turned reluctant to support a policy that forbids
their phones off. As for their use of cell the use of cell phones. More than 64 Reference: Tindell, D. R. and
phones, 97 percent said they send or percent believe students should be Bohlander, R. W. (2012). The use and
received text messages while waiting for allowed to keep their cell phones on as abuse of cell phones and text messaging
class to begin, and 92 percent admitted long as they are placed on vibrate. Less in the classroom: A survey of college
that they had sent or received a text than 1 percent said that cell phones students. College Teaching, 60 (1), 1-9.
message during class. Thirty percent should not be permitted in the class-
reported that they send and receive room under any circumstances. About
messages every day in class. Virtually all one-third reported that it was easier to
these students (97 percent) indicated
that they had seen texting being done
by other students in the classroom. The Teaching Professor
However, these students do not feel 2011 Index now available online at:
that their instructors know that they are
texting. Almost half of them “indicated www.magnapubs.com/files/2011tpindex.pdf
that it is easy to text in class without the
The Teaching Professor March 2012
6. 6
Too Much Focus on Facts?
he content of many courses is too portive of the criticism existed. Here are and private institutions. The teaching
T focused on the facts—those details
that students memorize, use to answer
the three research questions they aimed
to answer: 1) “What is the mean cogni-
experience of the faculty cohort ranged
from three to 36 years, and the size of the
test questions, and then promptly forget. tive level faculty routinely target in intro- classes they taught ranged from 14 stu-
That criticism has been levied against ductory undergraduate biology, as evi- dents to almost 500 students, with a
many introductory college-level courses, denced on course syllabi and assess- mean class size of 192.
especially by those of us who think facul- ments?” 2) “Did faculty align their course They looked at goals stated on the syl-
ty are too focused on covering content. goals and assessments to determine the labi and categorized them using the
But is it a fair criticism? Do introductory degree to which students achieved the Bloom taxonomy. They also analyzed
courses ignore the higher- level thinking stated goals?” and 3) “What factors— what they called “high-stakes course
skills, like those identified on the Bloom class size, institution type, or articulating assessments,” meaning quizzes and
taxonomy? Is the evidence empirical or objectives on the course syllabus—pre- exams that accounted for 60–80 percent
anecdotal? dict the cognitive level of assessment of the course grade. “These data provide
There isn’t much empirical evi- items used on exams?” (p. 436) evidence of what faculty consider impor-
dence—that’s what a group of They collected sample syllabi from 50 tant in the course. Goals stated in syllabi
researchers discovered in their review of faculty who taught 77 different introduc- reflect faculty priorities about what they
the literature. They decided to undertake tory biology courses, about half of which expect students to know and be able to
an analysis of introductory biology cours- were general biology courses. They
es to see whether or not evidence sup- taught at a wide range of different public PAGE 7
What Classes and Small Groups Have in Common?
’ve been collecting good articles on discusses 15—four are highlighted here. sorial role, has a profound effect on how
I teaching and learning since the early
’80s. In the process of looking for a par-
Principle 1: Every participant in a
group is responsible for the outcome of
students enact their role.” (p. 147)
Principle 13: A group will set its own
ticular article, I regularly stumble onto the group interaction. Billson acknowl- norms of behavior and will expect con-
others whose contents I remember when edges that the major responsibility does formity to them. The same policies and
I see them but have otherwise forgotten. belong to the professor, but she main- procedures can be used and yet classes
I ran into just such an article recently. tains that students share a “significant respond to them differently. Professors
It’s old, published in 1986, but it was the responsibility” as well. (p. 144) She rec- need to be aware of these norms and if
first article I remember reading where ommends discussing that responsibility they work against course goals, they
the content of the discipline was used to with students and explores the possibili- should be discussed openly with stu-
explain certain instructional dynamics. ty of letting students plan certain seg- dents.
Billson applies the principles of small ments of the course. Although “small group” isn’t a label
group dynamics as they are studied and Principle 4: When people feel psy- that feels like it fits classes with more
understood in sociology to what happens chologically safe in a group, their partic- than 100 students, even large classes
in the classroom. And she does so for this ipation levels will increase. Students can exhibit many features typical of groups.
reason: “Deeper awareness of small group be made to feel safer when they are Applying these principles can result in
processes can enhance the teaching known by names, when their first classroom climates where learning is a
effectiveness of college faculty through attempts to contribute garner positive more likely outcome.
improving their ability to raise student feedback, and when the professor avoids
participation levels, increase individual sarcasm and ridicule. Reference: Billson, J. (1986). The college
and group motivation, stimulate enthusi- Principle 8: The leader of any group classroom as a small group: Some impli-
asm, and facilitate communication in the serves as a model for that group. “The cations for teaching and learning.
classroom.” (p. 143) So what principles way in which professors play their role, Teaching Sociology, 14 ( July), 143-151.
of small group dynamics might help us including how they present expectations
better understand what’s happening in of students, carry out responsibilities, and
our classrooms? Billson identifies and handle privileges implicit in the profes-
March 2012 The Teaching Professor
7. 7
Online or In Class?
nline course offerings continue to completed online coursework would have tions of online education.” (p. 246) They
O grow. In 2006, experts (cited in the
article referenced below) were estimating
the same job opportunities as students
who didn’t.
call for more research to understand the
bases for these negative attitudes and
that some 2,000 major universities and “Data analyses revealed that for the perceptions.
colleges were offering online/Web-based most part, the students did not hold Online courses are clearly part of
courses, enrolling more than 5 million polarized opinions regarding the online higher education’s future. With the expe-
students. And that was 2006. As experi- courses they had completed.” (p. 243) rience of offering them accumulating, it’s
ence with online education grows, the Mean responses for the first seven items time to explore questions like these and
opportunity for learning from that expe- on the questionnaire ranged from 3.05 to others, for example: Which courses
rience grows as well. Highlighted below 3.51, “indicating relatively neutral overall should be offered online? What’s an
are findings from a study that examined attitudes toward the online course expe- appropriate balance between online
business student perceptions of college- riences.” (p. 243) The second part of the course and in-class courses, or does it
level online courses. questionnaire identified some different matter? Who benefits most and least
Using a five-point Likert-type scale, perceptions between students who had from taking online courses? Should some
this 800-student cohort indicated and had not taken an online course. For students (maybe beginning students in
whether online courses were more or less example, students who hadn’t taken an various at-risk categories) be advised
difficult than regular classes, whether online course thought it would be easier against taking online courses? Are all fac-
online courses provided poor or good to cheat in online courses than students ulty “good” online teachers?
learning experiences, and whether they who had taken one (3.19 mean for those
were happy or unhappy that they had not taking an online course versus 2.75 Reference: Bristow, D., Shepherd, C.
taken an online course, among other for those who had taken one). D., Humphreys, M., and Ziebell, M.
items. On a second portion of the ques- Researchers were concerned about (2011). To be or not to be: That isn’t the
tionnaire, they compared learning in tra- one finding. “What is rather disquieting question! An empirical look at online
ditional classrooms to the amount of is the fact that approximately one-third versus traditional brick-and-mortar
learning in online courses, whether it was of the students who had completed at courses at the university level. Marketing
easier to cheat in online courses, and least one online course expressed nega- Education Review, 21 (3), 241-250.
whether they thought students who tive attitudes toward or negative percep-
was being assessed in virtually all these students should begin practicing the
FOCUS ON FACTS
courses. skills of connecting, transferring, and
FROM PAGE 6
Some may be tempted to argue that modeling scientific concepts at the start,
do; assessments reflect how faculty evalu- students must begin to understand a dis- not the end, of their degree programs.”
ate students’ achievement of those learn- cipline by acquiring these basic facts— This analysis focused on introductory
ing goals.” (p. 436) that it is knowledge of these facts that biology courses. Every discipline offers
The findings are breathtaking—at enables students to do higher-level introductory course work, and the norm
least they took away this editor’s breath. thinking tasks. “Evidence to supports is to packed those courses with content.
“Of the 9,713 assessment items submit- such claims ... is lacking.” (p. 439) These Does that content focus too much on the
ted to this study by 50 faculty teaching researchers argue that high-level think- factual details? That’s a question every
introductory biology, 93% were rated ing skills must be developed right along discipline ought to be exploring, and this
Bloom’s level 1 or 2—knowledge and with a knowledge base, and they contend study provides a great model of how that
comprehension. Of the remaining items, that those kinds of thinking skills only analysis can be undertaken.
6.7% rated level 3 with less than 1% rated develop when there is opportunity to
level 4 or above.” (p. 437) And the news practice them. Reference: Momsen, J. L., Long, T.
about course goals wasn’t much better. Of “We do not have a prescription for the L., Wyse, S. A., and Ebert-May, D.
the 250 that were pulled from course syl- ‘right’ cognitive level of goals and assess- (2010). Just the facts? Introductory
labi, 69 percent were at levels 1 and 2 on ments in an introductory course.” (p. undergraduate biology course focus on
the Bloom taxonomy. The level of assess- 439) However, their findings would cer- low-level cognitive skills. Cell Biology
ments was not affected by class size or by tainly indicate that in terms of fostering Education—Life Sciences Education, 9
institutional type. Students’ knowledge higher-order thinking skills, the current (Winter), 435-440.
and understanding of facts were what balance is not “right.” “We believe that
The Teaching Professor March 2012
8. 8
Millennial Students: They Aren’t All the Same
A disservice is done to any student tent. The authors cite multiple studies is to make big gains quickly and with
“ cohort when they are globally defined
by a single set of character traits. Within
documenting “that a spectrum for both
the desire and ability to use digital learn-
minimal effort, which has conditioned
them to select the first or most easily
any generation, there is diversity and in ing tools exists.” (p. 216) Based on their available information source.” (p. 218)
the Millennial Generation, there is con- review of this literature, they conclude, That has eroded their critical thinking
siderable diversity in background, per- “More careful evaluation of the purpose skills.
sonality and learning style.” (p. 223) So of technology in learning with regard to More worrisome is the fact that stu-
concludes a lengthy and detailed article actual student needs, desires, and profes- dents don’t appear to be developing high
that seeks, among other goals, to “demys- sional applications should be undertaken levels of thinking skills in college. These
tify” the characteristics commonly attrib- before additional time, money and authors reference a 2006 survey of 400
uted to students belonging to this gener- employers nationwide. Only 24 percent
ation. “Analysis of research data suggests of that group felt that college students
that these students may not be as differ- had “excellent” preparation for the work-
ent from other generations in the funda-
“Educators should encourage place. Sixty-five percent said their
mental process of learning as is regularly curricular change that will preparation was adequate. Specifically
proposed.” (p. 215) These authors believe on critical thinking and problem-solving
that’s important because “it is crucial to positively impact the learning skills, only 28 percent of the employers
accurately assess which specific ‘stable felt students had “excellent” preparation,
characteristics’ truly impact the learning process in a way that will be and 63 percent said preparation on those
process and should be targeted for con- skills was “adequate.”
sideration in instructional design.” (p. meaningful not just for a The admonition to respond thought-
215) fully and critically to sweeping general-
They are critical of much of the evi- single generation but will have izations made about any generational
dence being used to support both posi- cohort of students is appropriate.
tive and negative characteristics associ-
fundamental application for a Generalizations about Millennial stu-
ated with Millennial learners. “Over the broad spectrum of learners.” dents can become stereotypes that rein-
last decade, as the literature on the force erroneous assumptions about indi-
Millennial student has proliferated, it viduals and groups of them in courses.
has proven that opinions beget opinions. As these authors note, “Educators
A scrutiny of the references of a majori- resources are invested in more extensive should encourage curricular change that
ty of publications and presentations technologies.” (p. 216) will positively impact the learning
indicates that the ideas being espoused Millennial students are thought to be process in a way that will be meaningful
are fundamentally opinions based on multitaskers. They may be, but only a not just for a single generation but will
observation and perception as well as on small percentage perform multiple tasks have fundamental application for a
student personal satisfaction and prefer- with no loss in efficiency. One study broad spectrum of learners.” (p. 223)
ence surveys rather than on evidence- cited identifies a population of “super-
based research methodologies.” (pp. taskers” who were able to multitask, but Reference: DiLullo, C., McGee, P., and
215-216) they were only a bit more than 2 percent Kriebel, R. M. (2011). Demystifying the
They point out that many of the sur- of the population studied. The other 97 millennial student: A reassessment in
veys documenting a set of Millennial percent were less efficient at one or both measures of character and engagement
student characteristics have been done at of the tasks they attempted to perform in professional education. Anatomical
one or two institutions with populations simultaneously. Sciences Education, ( July/August), 214-
not always representative of the larger Some characteristics associated with 226.
student population. The Millennial Millennial learners are verified by
cohort includes students from various empirical research. Critical thinking
races, religions, ethnicities, and socioe- skills are a good example. “Millennials
conomic backgrounds. have grown up with astonishing expo-
Among the Millennial student char- sure to unvetted internet resources
acteristics challenged by these authors is exemplified by Wikipedia and YouTube.
their need for the digital delivery of con- The predilection for Millennial students
March 2012 The Teaching Professor