2. Contents What is B2B Technology Business? Channel Strategy – the dual approach Direct to End Users Sell Through Trade (Authorised Dealers) Creating the FUNNEL Communication Plan / Mix : An outline Product vs. Solutions Approach
3. 1.What is B2B Technology Business? Fulfilling needs of ‘customers’ not ‘consumers’ Providing solutions to solve business ‘issues’ Offer technical consulting to facilitate ‘business buying’ Consult->Design->Build->Deliver-> Train-> Commission ->Support the ‘customer’ Tender based buying process Long term engagement with the customer Understand the organisational culture of the customer – transfer of knowledge