This article discusses several people news items in the M2M industry:
1) Wolfgang Kroh has replaced Ramez Younan as CEO of Orga Systems GmbH.
2) The Telecommunications Industry Association (TIA) has brought in Bill Conley of B&B Electronics to participate as a TIA delegate in the oneM2M standards organization to help develop global M2M communication standards.
3) ORBCOMM has hired Patrick Shay as its new Executive Vice President of Sales.
1. M2M Now: ISSN 2046-5882
MARCH 2013 PROFIT FROM A WORLD OF CONNECTED DEVICES
VOLUME 3 ISSUE 2 BILLING
FOR M2M
Time to look closely
at your billing system!
TALKING
HEADS M
M2M is shifting to a
new ‘battleground’,
says Wyless’ McDuffie
SMART CITY CASE STUDY
Portugal shows utilities
the way to sustainability
CONNECTED HEALTHCARE
GSMA leads the peloton to
tackle global diabetes threat
PREDICTIONS FOR 2013
What’s coming next in M2M
and Connected Devices?
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SUPPLEMENT
Our 16-page CEO Guide
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Congress 2013 ENVIRONMENTAL M
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M2M tracks trees
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ALSO INSIDE!
Telit’s CEO: How to benefit from LTE! • Jasper deploys Policy Server
• Dutch Super Grid Research Unit opens • Garmin expands Telematics
API platform • The Contract Hot List • Market, People, Product &
M2M News • Latest News & Videos at www.m2mnow.biz
5. MARKET NEWS
Strategic Research Unit for smart and
super grids to open at DNV KEMA HQ
DNV is to open a new
Strategic Research Unit
Bjørn
at DNV KEMA’s global
Haugland,
DNV: Need for headquarters in
modernisation Arnhem, the
of electricity Netherlands. It will
infrastructure focus on the further
development of smart
grids and super grids;
these are a prerequisite
to integrate large-scale
renewable energy in
the future energy
system.
Theo Bosma,
DNV Smart grids and super “There is a global need for extra capacity said Bjørn Haugland, chief technology
Research & grids are essential for and modernisation of electricity officer (CTO) of DNV and a member of
Innovation: the further development infrastructure to meet the growing the Supervisory Board of DNV KEMA.
DNV’s 2,300 of future energy electricity demand. By opening up a
energy experts
systems. In November strategic research unit for smart grids Theo Bosma, head of DNV Research &
2012, DNV KEMA and super grids in Arnhem, DNV is Innovation in Arnhem, said, “There are
announced a €70 million investment to preparing the practices and tools we 2,300 energy experts in DNV. As far as
create the world’s first laboratory in need to meet the growing demand as known, this is the only research centre in
extreme testing for the upcoming super well as facilitate the integration of large- the world that concentrates on smart
grids market. scale renewable energy to the grids,” grids and super grids exclusively.”
Global M2M market grows 14% on 2011 to reach €22bn in 2012
The DigiWorld Institute by IDATE has consumer electronics and utilities. opportunities beyond connectivity.
published its annual, global M2M market While they will theoretically drive the Despite low and declining ARPUs, M2M
report. Among the report’s principal market, some barriers could obstruct offers them attractive opportunities as
findings are: growth in automotive and utilities M2M. projects offer high lifetime value,
Some applications in these verticals are reduced churn and average deals for
The M2M market is growing quickly. recurrently delayed (as with the eCall thousands of SIM cards. Connectivity
In 2012, the cellular market is expected regulation in Europe, and high-scale alone should represent €8.2 billion in
to represent 140 million modules utility deployments) and have a potential 2015 worldwide (€3 billion in Europe)
worldwide for a total market of €22 impact on the traditional M2M market. and more than 5.7% of mobile data
billion – of which €5.1 billion is for Most smart meters will be connected to revenues for European telcos.
connectivity. M2M market growth was the cellular network through a
around 14% per annum in value and concentrator, and large utility players will MVNOs are being pushed out of the
36% in volume. try to drive down the unit price. market and so are repositioning
themselves as platform providers, while
Most revenues came from software and The embedded SIM (eSIM) has module providers are challenged to
IT services – around two-thirds of the animated the debate on M2M and break even amid falling unit prices.
total market value. beyond. eSIMs refer to SIM cards
welded into the modules at "The M2M market is growing very fast
The world M2M market should grow by manufacturing and the capacity for but its development is not spread out
30% in volume to represent almost 370 remote activation and provisioning over- homogeneously over the vertical markets,"
million modules in 2015. Asia-Pacific the-air (OTA). It offers the possibility of says Samuel Ropert, project manager and
should dominate Europe and North switching from one carrier to another senior consultant at IDATE. "We predict
America in volume only. The DigiWorld one. Some hurdles to eSIM an average growth rate (AGR) of 40%
Institute expects that Europe will still lead implementation exist in the M2M until 2016 (volume) for the automotive
in value, followed by North America. industry, but it could be a strong driver industry worldwide. Consumer Electronics
for market development. has an AGR of 15% and will represent
M2M market growth will be driven barely a third of the M2M volume for the
by three verticals: automotive, Telcos are still looking for automotive industry in 2016."
M2M Now March 2013 5
6. PEOPLE NEWS
TIA brings in B&B certification complexity struck a nerve
with the audience that spilled into the
Electronics’ Conley hallways after his TIA presentation.
for oneM2M standards “Conley’s wireless expertise and his
intuition of how carriers and
Wolfgang Kroh replaces organisation manufacturers can work together will
help oneM2M achieve global standards,”
Ramez Younan as Orga said Blum. “We are reaching out to bring
B&B Electronics’ cellular device product
Systems chief executive manager and wireless expert, Bill Conley, expertise from many M2M-related
has been called on by the market segments to the oneM2M
Wolfgang Kroh has Telecommunications Industry development table, and B&B can help us
been appointed as Association (TIA) to participate as a TIA in vertical markets such as telematics,
the new chief delegate to the newly formed oneM2M intelligent transportation, and industrial
executive of Orga (www.onem2m.org). This organisation of automation.” B&B Electronics has
Systems GmbH. global standards bodies, launched in July joined oneM2M, which now has over
Kroh succeeds Ramez 2012 by seven of the world’s leading 130 members.
Younan who has left information and communications
the company to technology (ICT) Standards Development
pursue other Organisations (SDOs), aims to ensure
Wolfgang Kroh interests. The global functionality of machine-to-
Executive Board of machine (M2M) communication systems.
Orga Systems now oneM2M plans to develop the technical
ORBCOMM hires Patrick
consists of Kroh and and the company’s specifications that enable M2M devices Shay as EVP for Sales
chief financial officer (CFO), Johannes to communicate worldwide.
Nussbickel, who joined in 2011.
and Marketing
Conley’s TIA 2012
Kroh is an experienced executive from presentation on the ORBCOMM Inc., a global satellite data
the information technology and telecoms need to simplify the communications company based in Fort
industry and was formerly chief executive cellular network Lee, New Jersey and specialising in two-
of LHS Aktiengesellschaft. LHS was an certification process way machine-to-machine (M2M)
independent vendor of customer care prompted TIA to communications, has announced the
and billing solutions and Frankfurt Stock broaden its focus to appointment of Patrick Shay as executive
Exchange-listed company that was include issues such as vice president (EVP), Sales & Marketing.
acquired by Ericsson in 2007 and fully certification and
integrated into the Ericsson Group in Bill Conley deployment, and “We are pleased to bring Patrick on
2010. Kroh will bring broad general brought about his board,” said Marc Eisenberg, chief
management skills and his long-standing delegate nomination. executive officer of ORBCOMM. “With
international experiences in sales and Conley demonstrated the complexities his wealth of experience, we can
marketing into this new role. and inconsistencies that device makers anticipate a major contribution by him to
and developers encounter while our continued success. As we lead up to
Younan joined Orga Systems three years certifying M2M devices, and that users the launch of our next generation
ago from Oracle. Under Younan, Orga encounter while attaching and using satellites, we expect Pat to play a
Systems achieved financial growth, M2M devices on various carrier leading role.”
adding global customers and expanding networks. He then proposed a common
into new territories and industries. cellular network provisioning and Mr. Shay has 25 years of leadership
connectivity framework, including a experience in the GPS and wireless
central, industry-supported M2M markets. Most recently, he was vice
certification centre that would encourage president & general manager for
more collaboration between developers DeLorme. Prior to DeLorme, Mr. Shay
For all the latest and carriers. Mr. Conley’s TIA served as vice president & general
presentation is entitled: A Framework for manager of Data Services at Iridium
News go to: “Plug and Play” Industrial M2M Solutions. Communications. Mr. Shay has also
www.m2mnow.biz According to Cheryl Blum, TIA vice
previously held vice president positions at
Hughes Telematics, Sirius Satellite Radio
president, Mr. Conley’s ideas to eliminate and Rand McNally.
6 M2M Now March 2013
7. PRODUCT NEWS
IBM, STMicroelectronics and Shaspa enhance
IoT heat, light and security control at home
IBM (NYSE:IBM), STMicroelectronics connected on the home network by year- and time-based preset scenarios.
(NYSE:STM) and Shaspa are collaborating end 2015.1
to use cloud and mobile computing to The companies anticipate that this initiative
enable consumers to manage and interact The three companies recently could allow consumers to use any device
with their homes’ functions and demonstrated a TV linked to ST’s Home capable of running apps to manage a
entertainment systems. Together, the Gateway, running software from business variety of personal activities such as
companies are using multiple user partner Shaspa, and connected to the IBM viewing their home’s energy consumption;
interfaces such as voice recognition and cloud. Through sensors, the system can controlling security, heating and lighting
physical gestures to “create a smarter monitor home parameters such as systems; activating home appliances such
home”. temperature, carbon dioxide level through as washing machines; monitoring health
a wireless or ‘batteryless’ IPv6 network. It and assisted living conditions; or engaging
A ‘smart home’ brings networking can also monitor human motion within in e-commerce. For example, a person with
functions together, developing a gateway the home. limited mobility could gesture to the TV to
that connects a television, computer or unlock the front door, turn up the heat or
mobile device with smart meters, lights, The data can then be communicated to a check vital signs. This project represents the
appliances, plugs and sensors within the smartphone or tablet via a wireless router, future of electronics technology, as sensing
home as well as services from outside. so that the home owner can offload much devices and equipment respond seamlessly
Analysts Parks Associates forecast that of the home management to the cloud, to user needs and requests, emulating the
more than 8 billion devices will be and interact with the system using event way humans sense their environment.
Reference: 1 http://www.parksassociates.com/whitepapers/parks-serviceproviders-wp2011
For the full article, go to: www.m2mnow.biz
New Qualcomm-based modules expand
Telit’s 3G HSPA and HSPA+ offerings
Raleigh, North Carolina- V2 is based on Qualcomm Technologies’ UE910 V2 and HE910 V2 modules enable
based Telit Wireless QSC6270 chipset and delivers a top the Telit xE910 family to enhance cross-
Dominikus Solutions, a global 3.6Mbps downlink data rate. The HE910 technology compatibility with its other
Hierl, CMO vendor of M2M modules V2 is based on Qualcomm Technologies’ global air-interface technologies.
at Telit
and value-added services, MDM6200 chipset and delivers up to
Wireless
has introduced the UE910 14.4Mbps downlink and 5.76Mbps uplink These are Telit’s new 3G products “launched
Solutions
V2 HSDPA and HE910 V2 data rates. in response to increasing demand for dual-
HSPA+ modules based band HSDPA, and HSPA+ modules,” said
on Qualcomm Technologies, Inc. chipsets. The new products are said to be fully Dominikus Hierl (pictured), chief marketing
Each module is to be banded for European compatible with Telit’s xE910 family and officer at Telit Wireless Solutions. “They
and North American markets. can be easily dropped into existing or come to address the need from application
planned designs for xE910 modules areas and regions requiring easy
Both machine-to-machine (M2M) products requiring no additional rework. Positioned interchangeability between CDMA or
feature dual-band 3G and GSM/GPRS/ at entry-level and mid-range respectively, UMTS lines of air interface technology,
EDGE support. The entry-level 3G UE910 the new Qualcomm Technologies-based particularly in the US, and Europe.”
NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF
Garmin expands its navigation device designed specifically for Greenvity’s Hybrii® system-on-chips (SoCs)
Telematics API platform the fleet service provider in mind, the fleet that integrate HomePlug Green PHY
590 integrates a black box, cable and powerline communications and ZigBee®
Garmin International, a unit of Garmin, a antenna with Garmin’s user-interface. wireless technologies into a single chip.
global leader in satellite navigation, has
expanded its Telematics API platform and The two companies will collaborate in the
the integration of the fleet 590. This is Mitsumi and Greenvity to development of Mitsumi’s DRT-A600 and
the company’s first portable, connected develop ‘robust’ energy DRT-A520 modules, as well as systems
fleet management GPS. management systems and software, “enabling robust and
intelligent connectivity for a variety of
With vital fleet-tracking abilities and Greenvity Communications is partnering home and building energy management
driver-enabled capabilities, the fleet with Mitsumi Electric to provide modules and electric vehicle applications,” said a
590 delivers an integrated tracking and systems for electric vehicles, plug-in spokesman. The DRT-A600 and DRT-A520
and dispatch fleet system for hybrids, battery-charging systems, smart modules will be powered by Greenvity’s
business owners and their meters and smart energy management Hybrii-XL GV7011 and Hybrii-PLC GV7012
drivers. As a Telematics systems. The products will leverage single-chip solutions, respectively.
M2M Now March 2013 7
8. CONNECTED DEVICES
CONNECTED EUROPE EVENT, BRUSSELS:
GSMA says partnerships are key to
maximising the ‘mobile opportunity’
The GSMA recently
hosted an event in
Brussels, Belgium
called Connected
Europe: Supporting
Growth with Mobile.
The event highlighted
the need for
European industry
Anne Bouverot,
GSMA: We are now
and governments to
seeing the third work together to
wave with mobile encourage mobile
networks communications to
delivering
connectivity to drive growth, increase
devices ranging employment,
from health stimulate innovation
monitors and
smart meters to
and improve
connected cars sustainability.
Connected Europe Europe’s GSM success – connected innovation will be vital for building a
also explored how people on the move. The second wave Connected Europe, with partnerships
mobile-enabled brought mobile broadband at ever- between industry sectors and between
services can increasing speeds to hundreds of millions industry and government. However, EU
revolutionise core of Europe’s citizens and businesses. We institutions can enable accelerated
European sectors are now seeing the third wave with development of a Connected Europe by
including transport, mobile networks delivering connectivity taking a supportive policy and regulatory
healthcare and to devices ranging from health monitors approach that addresses key demands
utilities. (For more on and smart meters to connected cars, from the European mobile industry:
Thibaut Kleiner, EC: the GSMA’s work in transforming the face of industry and the
Described the healthcare, see pages lives of individuals.” • Connectivity – encourage investment
digital contribution S8-9 in M2M Now’s in mobile broadband networks and
to smart, reduce obstacles to their deployment
sustainable and Mobile World Europe has the highest mobile
inclusive growth in Congress penetration rate in the world, with total • Content and services – enable
Europe supplement.) Despite connections equalling 135% of the development of innovative content,
recent setbacks for continent’s population in 2012 (versus services and business models
the European mobile 87% in Asia and 108% in North • Confidence – help build consumer
industry with decreasing revenues that America). This is predicted to rise to trust in new services and encourage
will impact future investment, mobile 152% by 2017. their take-up.
communication is still a key European Bouverot continued: “Europe has been
industry, comparable in size to aerospace Across Europe, it is forecast there will be an innovator and leader from the
and larger than pharmaceuticals, with 2.1 billion mobile connections by the end inception of mobile communications,
total revenues amounting to around of this decade, an increase of more than although this leadership position has
€174 billion. 60% from 1.3 billion today. Advanced weakened in recent years. The third wave
mobile broadband networks are of mobile and the delivery of connected
Speakers included Anne Bouverot, delivering faster data rates, low latency services present a new and substantial
director general, GSMA; Thibaut Kleiner, and expanding coverage, with currently opportunity for future growth.”
member of the Cabinet of Vice-President 326 million mobile broadband
Neelie Kroes, European Commission; connections in Europe alone.
Karsten Ottenberg, CEO, Giesecke & Sector Euros
Devrient; and Morten Karlsen Sørby, EVP Mobile connected devices in Europe are Healthcare 23 billion
and Head of Strategy and Regulatory predicted to soar to almost 1 billion by 2020, Smart Cities & Utilities 46 billion
Affairs, Telenor Group. with the total number of connected
devices estimated to reach almost 6 billion. Automotive & Transport 48 billion
“Europe is experiencing successive waves
of mobile connectivity,” said Anne Table 1. Total revenues per year forecast for
How to connect Europe key industries in Europe through mobile
Bouverot of the GSMA. “The first wave – Private investment, enterprise and connectivity by 2020
8 M2M Now March 2013
9.
10. TALKING HEADS
A connected set of new products are being
offered by Wyless in 2013. These end-to-end
solutions are called Wyless Gears.
(Photos: Courtesy of Sue Welch)
Changing the M2M
battleground in 2013
Dan McDuffie’s career spans more than 20 years in the telecom, internet and
wireless industries. Wyless’ CEO began by working in the long distance
communications industry with Comtel Group and served as senior vice president of
Interoute, the pan-European fibre network operator. In 2006 he was Wyless’ first
North American employee, becoming Group CEO in 2011. In his spare time he is a
stand-in drummer for several over-the-hill ’80s cover bands (his words, not ours),
and says he likes to think he can surf. Here, Jeremy Cowan, the editor of M2M Now,
asks him to explain Wyless’ belief that M2M is shifting to a new “battleground”.
M2M Now: Dan, the obvious question is; Why do the horizontal value stack. We have a managed
you feel that the M2M battleground needs changing network, a software platform, a support infrastructure
in 2013 and what is Wyless doing about it? and an ecosystem of partners. Most important is that
we have experience… nearly 10 years of experience in
Dan McDuffie: You know, Jeremy, the other day I working with partners who are deploying M2M
took a look back at the interview that we did way projects of all kinds, of every scale, all around the
back in September of 2011, my famous ‘SIM Card / world. All of these assets and experiences can be
Deck of Cards’ Cover shot and then at Steve Priestley’s leveraged into a modular range of services that are
interview last year, and in both pieces we spoke a lot designed to address the needs of our partners and to
about the evolution of the M2M business, about deliver solutions to our customers.
becoming more end-to-end, morphing from MVNO to
MSP, et cetera. During 2012 we put a lot of the building Today most of our peer group continue to push
blocks of our evolving business model into place. managed connectivity, and layer it with support.
Many are really good at it, some maybe not so good,
In my mind it’s all about leveraging our assets and at but we won’t name names! Tomorrow is all about
the same time building more and more services along solutions. So, that’s what we’re doing to change the
10 M2M Now March 2013
11. battleground, we are delivering solutions to the you see a limit to the number of MNOs
market, and this year we are bringing them all that you can partner with successfully?
together into a coherent set of products.
Dan: That’s a tricky question because realistically the
We are calling these end-to-end solutions Wyless answer is, that you can’t have a strategic relationship
Gears. It’s a modular set of products and services that with everyone. But, that said, if we don’t have a
starts at infrastructure and basic connectivity and connection to a particular operator, we are doing “Without a solid
moves across the entire value chain to hardware, ourselves, our customers and that operator a
engineering, software, support, billing, branding and disservice. That’s three parties losing out. relationship-
even the physical installation of end devices. Our goal building strategy
is to listen to what our customers and partners need I mean, you have to draw the line somewhere, we’re
and then provide it. If we can’t provide it, we not going to necessarily need two mobile operators in … you are sunk.
guarantee that we have a partner who can, and we Latvia (sorry in advance to the operators in Latvia!),
will make that solution available as a true partner. but at the same time we have this philosophy that if a It’s ‘Business 101’.”
customer really needs a connection to a mobile Dan McDuffie
It’s an extension of the same basic multi-carrier operator somewhere then we’re just going to do it, it
philosophy that has been the cornerstone of our just becomes a time vs. money ROI discussion between
business for the past 10 years… we have moved from ourselves, our customer and the operator and we
National operators to Global operators to what I call a really truly look at it that way.
Multi-Domestic strategy. It means that, no matter
where you go, you need access to a blend of carriers I don’t think anybody else is crazy enough to say they
in order to effectively deploy a global project with will connect to any cellular carrier, anywhere, given the
more scope and less risk. The same actually applies to right set of circumstances, but we’ve backed it up with
many other aspects of the M2M Value chain… an results, so please don’t challenge me; my Project
open and agnostic service layer. It’s critical. Managers will hate you for it!
So, we believe that this is the only way forward in an So, during 2012 we connected to many more carriers,
increasingly complex and ever-evolving market. ending the year with over 15 separate MNO
Customers are demanding a full end-to-end solutions connections, and in some cases up to five or six
partner and we intend on delivering that promise to managed connections into each of them. At any given
the market. If I’m right, and that’s the new time we are working on three to four more
battleground, then my goal is to be the first guy on it. connections, sometimes new managed APNs or MPNs
In fact, we’re already swarming the castle, I can assure into operators we already have infrastructure with, for
you! a new project, and sometimes to entirely new MNOs.
I have no doubt that we’ll be connected to 20
M2M Now: So what is the full range of services separate cellular operators by the end of this year.
that a Managed Services Provider needs to offer
their customers and partners? That to me is part of the new battleground as well
because, let’s be frank, the more places we are with
Dan: We have grown our products to include our multi-domestic strategy, the more projects we will
Engineering, Professional Services, which includes get involved with. And when you go beyond just
Project Management, Hardware and Embedded selling and fighting in the connectivity layer to
Software Engineering, Software Design and Value delivering real solutions, then the more projects you
Added Services where we have a whole new range of have and the higher value you are creating, not just
services including handling billing and customer for your company, but for your customers and your
support on behalf of our customers. We have added partners along the value chain and this includes the
network design and configuration as well as many MNOs. They’ve all invested billions in their
elements of the supply chain, including hardware infrastructure and we owe them a lot for building the
selection through warehousing and installation superhighways that all of our innovative solutions
services. Then, on top of that, we continue to expand travel over. I want to give them my business and at
the feature set of our Porthos platform, offering not the same time, provide solutions for them to drive
just a service delivery, but an entire ‘MSP in a box’. more business on their networks.
As we move into 2013 you will hear more and more M2M Now: Do you see any particular vertical
from Wyless about our Gears strategy, putting more markets and solutions that will get more focus in
emphasis on the key elements that are required to 2013 and beyond?
provide a complete global end-to-end solution with a
true modular and consultative approach to our Dan: That’s a difficult question Jeremy, because all of
partner’s requirements. We are moving from a the verticals are just booming, we’re literally seeing it
transactional to a project-oriented business model. come from everywhere. Of particular focus and
interest to Wyless are ‘green projects,’ driver
M2M Now: Picking up on some of the points that behaviour, and telemedicine. But we’re seeing new
you have mentioned, the multi-carrier strategy innovations in security and also working on lots of
comes through very clearly as one of the key new high bandwidth applications including into the
plays in ‘changing the M2M battleground’, do enterprise mobility space, which blurs the lines
M2M Now March 2013 11
12. TALKING HEADS
between M2M and VPs heading to Panama, another one is booking a trip
traditional mobile to Jakarta, a group of Project Managers just back from
services. We’ve Tokyo, a partner just back from South Africa with a
talked about new project in hand, a key partner with a parking
many of meter installation in Israel, a green energy project in a
these in the new Smart Building in Singapore, and the list goes on
past, of and on.
course.
Our target expansion markets this year are Latin
In the eHealth America and Asia, and later this year we are going to
vertical we have a start making a concerted effort to push into Africa and
perfect storm finally the Middle East. I’m not sure what’ll be left after that,
Wyless has moved to a coming together… an ageing population and maybe some Pacific Islands!
Multi-Domestic strategy, continuing cost pressure on in-hospital care, so that
remote homecare, self-diagnosing kiosks in M2M Now: So, what you’ve outlined here, Dan is
offering an open and
pharmacies, and healthcare apps will become the an extremely broad strategy. How do you keep
agnostic service layer
norm. I think Sam Lucero of IHS up with it all?
(www.imsresearch.com) puts the case for remote
healthcare services very clearly with a CAGR of 80.7% Dan: It’s pretty stressful, Jeremy, I can assure you! I do
for M2M connectivity services revenue over the next get accused of throwing more and more in the mix
few years. It’s clearly a market that cannot be ignored, just to keep people on their toes, and not a week goes
and Wyless has long been partnered with some of the by without one of my senior managers rolling their
leading healthcare companies in delivering these next eyes and saying, ‘So now we’re doing that?’.
generation services and we will continue to do so.
Actually, for me it comes down to two things; good
In the green agriculture segment, we have an article in people and good partners. Without a solid
your January 2013 edition of M2M Now that really relationship-building strategy that comes from within
sheds some light on that growing mark; irrigation and emanates without, you are sunk. It’s ‘Business
control, water savings, all that fun and innovative 101’ but it’s amazing to me how many companies in
stuff. But I have to say, Jeremy, that I truly love this the industry don’t get it, they are all about me, me, me.
business of M2M that we’re in, and the promise of
every vertical that is in it, because of the immense and In this new era of ever-increasing cycles spinning faster
innovative changes that they bring across virtually and faster, without constant evolution and an ever-
every industry. expanding partner strategy, you are tomorrow’s
M2M Now dinosaur. I’d like to say that we have chosen our
Jargon Buster So, we are really horizontal across all the verticals, and partners carefully, but truly they have chosen us, and
continuing to try to expand at least as quickly as the together we’ve built a relationship based on trust,
APN = Adaptive Private
market is expanding around us. I’m at the point where council, and an open, strategic plan that is a
Network
if I see someone doing something new and innovative win/win/win. Customer, Supplier, Partner. The lines
CAGR = Compound in the space and we are not involved in either that between those three are getting fuzzy here at Wyless,
Annual Growth Rate project or something similar I get really upset! and that’s when you know you’re doing something right.
MNO = Mobile Network
It’s also pretty rewarding seeing the MNOs now run What keeps me up at night is the tremendous
Operator these M2M-focused Ads during Sunday Football in responsibility that our customers, suppliers and
MPN = Mobile Private America, where they’re lauding the power of wireless partners have given us. I’m terrified at letting them
Network networks to change the world. I like the fact that down, and it’s what keeps us going here at Wyless
when you lift up the covers on a lot of that business, and what I hope continues to drive us outside of our
MSP = Managed Service
you find Wyless inside. comfort zone. I want to take on more and more of
Provider that responsibility, embrace the discomfort, and truly
PR = Public Relations M2M Now: Traditionally you have focused on add immense value to our ecosystem.
Europe and the USA. What can you tell us about
ROI = Return on
your global expansion plans? You all know who you are, you are on our web site, in
Investment
our PR, in our offices and we are in yours and we
SIM = Subscriber Identity Dan: Well, let’s just say that the global strategy is thank you for your trust, your council and your
Module currently in full play. As I write this I have one of my business. It’s good to be well connected.
12 M2M Now March 2013
13. CONTRACT NEWS
Jasper Wireless deploys Tekelec’s Policy Server
to enable global machine-to-machine services
Jasper Wireless, a leading capacity over 3G and LTE networks. It can billing and usage reports, to ensure
connected devices apply different qualities of service to customers benefit from an enhanced
platform for M2M and different machines and implement flexible user experience.”
consumer electronics, is service plans based on transactions,
Doug Suriano: deploying Tekelec’s Policy connections, time of day, location, “Jasper’s services are helping mobile
Tekelec’s Server (PCRF) to provide applications, or data usage. operators capitalise on an M2M revenue
Policy Server
the scalability and opportunity that will grow to nearly US$1.2
will ensure
flexibility M2M services “Our operator partners rely on us for best- trillion by 2020 according to the GSMA,”
that Jasper
require. in-class solutions and that’s a big reason said Doug Suriano, CTO of Tekelec.
can quickly
scale its why we selected Tekelec," said Jasper “Tekelec’s Policy Server will ensure that
deployment Tekelec’s PCRF sets rules Wireless' CTO, Daniel Collins. "Our highly Jasper can scale its deployment of
of connected governing when devices configurable solution offers automation of connected devices and services quickly
devices transmit information in operational processes, including custom and profitably.”
order to minimise device provisioning, instant activation,
congestion and maximise real-time diagnostic tools and detailed
MobileHelp® can deliver
MobileHelp® medical alert utilises personalised medical
data to an emergency
u-blox GPS and 2G/3G capabilities response centre
u-blox, the Swiss positioning and wireless people are choosing to remain independent
chip and module company, has been for as long as possible,” said Robert Flippo,
chosen for global positioning and president of MobileHelp. “With the help of
embedded 2G/3G wireless technologies by u-blox’ reliable, low-power positioning and
MobileHelp, a provider of M-PERS (Mobile- wireless technologies, our MobileHelp
Personal Emergency Response System) medical alert systems are giving a whole
technology in America. Based on u-blox’ generation of people the freedom to live in
LISA 2G/3G wireless modem and MAX GPS their homes and travel independently,
modules, the comprehensive system knowing that simple and fast emergency The system is integrated with nationwide
includes compact, portable alert devices assistance is just a push button away.” wireless voice, data and satellite GPS
that function in and around the home, and technology to provide real-time medical
while travelling. MobileHelp devices deliver instant monitoring services, location tracking, and
positional information to an emergency instant voice contact with trained
“As the population ages, more and more response centre at the touch of a button. emergency response operators.
NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF I NEWS IN BRIEF
Vodafone approves global use “Customers are (now) in a position to Installation manager, Brian Hansen,
of M2M smart services kit deploy our M2M Smart Services from Østjysk Energi explained: “In
Developer Kit globally. We continue to the selection process we were
Kontron’s M2M Smart Services Developer offer wider deployment options for our interested in usability as well as
Kit has passed the extensive 2G and 3G customers with cellular connectivity on system performance and
tests carried out by the Vodafone Test & various Tier 1 carriers worldwide.” security aspects. Especially data
Innovation Centre and is now approved to security must be weighted
operate globally on Vodafone cellular when implementing a future-
networks. OEMs can use this application- First order for new smart grid proof smart metering
ready machine-to-machine (M2M) technology signed in Denmark system. Our main focus,
platform to connect their distributed though, has been on the
systems via GSM-based 2G/3G networks The energy supplier, Østjysk Energi (DK),
functions that will give us
to the Internet-of-Things (IoT) and to has signed a contract on a complete
an advantage in terms
embedded cloud applications. wireless smart metering system, including
of grid optimisation
30,000 smart meters. This makes Østjysk
Kevin Rhoads, vice president, Embedded and improved
Energi the first utility to order the new
Products Business Unit at Kontron, said, maintenance work.”
smart grid-platform, OMNIA from Kamstrup.
M2M Now March 2013 13
14. THE CONTRACT HOT LIST
M2M Now March 2013
It's free to be included in The Contract Hot List (below), which shows the companies announcing recent contract wins or product
deployments. If your contract is not listed here just email the details to us now marked "Hot List" <j.cowan@m2mnow.biz>
Vendor/Partners Client, Country Product/Service (Duration & Value) Awarded
All Stop Vending USA Technologies, USA To use ePort® for cashless payment and telemetry hardware platforms 12.2012
Axiros Vision Net, USA Contract to bring remote device manager service to Tier-3 markets 12.2012
Efacec ACS (Smart Grids) City of Griffin, Georgia, USA To provide PRISM™ Real-time Outage Management System (OMS) 1.2013
Eurotech ThingWorx, USA Pre-integration partnership to simplify and cut costs of M2M deployments 12.2012
Gemalto Svyaznoy Bank, Russia Deploying the first large scale prepaid card offer for customers in Russia 12.2012
Gemalto Yokosuka, FUJITSU TEN, ERTICO, Japan Launch eCall testing facility to help auto makers meet EU eCall standards 1.2013
Gemalto Cargo Tracck™, Brazil Wireless connectivity in a programme to thwart illegal Amazonian logging 1.2013
Giesecke & Devrient CIBC, Canada Chosen as TSM for CIBC's NFC credit card payment services offering 12.2012
Harris Utilities SmartWorks Braintree Electric Light Dept, USA Deploys MeterSense to turn smart meter data into business intelligence 1.2013
IBM Shaspa and STMicroelectronics, USA Collaborate to enhance IoT control of home heating, lighting and security 1.2013
Kamstrup Østjysk Energi, Denmark First order for new smart grid technology signed in Denmark 1.2013
Kontron Vodafone Group, International M2M Smart Services developer kit approved for use on Vodafone networks 1.2013
Kordia O3b Networks, New Zealand Installation of a Tier-1 satcomms terminal for Telecom Cook Islands (TCI) 1.2013
Mitsumi Greenvity, USA Partner to provide 'robust' energy management systems 1.2013
Sony InterDigital, USA JV to combine consumer electronics expertise and wireless M2M research 1.2013
Telit Wireless Solutions Digicom SpA, Italy Modules to optimise T-LOG, a meter reading device for gas, LPG & water 12.2012
u-blox MobileHelp, USA GPS and wireless enabled instant assistance during medical emergencies 12.2012
Key: Kontron's Smart Services
CIBC = Canadian Imperial Bank of Commerce JV = Joint Venture developer kit has been
eCall = Emergency response for drivers NFC = Near Field Communications approved for global use
EU = European Union TSM = Trusted Service Manager on Vodafone networks
More information on all these and other News stories can be found at www.m2mnow.biz
DIARY
Event Diary Don't forget to add the following events to your organiser. As M2M Now is Official
Media Partner for many of these events we look forward to seeing you there.
V2X for Auto Safety and Embedded World 2013 M2M Forum 2013
Mobility Europe 2013 February 26-28, 2013 May 14, 2013
February 20-21, 2013 Nürnberg, Germany Milan, Italy
Le Meridien, Park Hotel, www.embedded-world.eu www.m2mforum.it/eng
Frankfurt, Germany
www.telematicsupdate.com/vehicle- Smart Utilities Scandinavia CommunicAsia 2013
to-vehicle-conference- 2013 June 18-21, 2013
europe/index.php April 17-18, 2013 Marina Bay Sands, Singapore
Stockholm, Sweden www.communicasia.com
www.smartutilitiesscandinavia.com
M2M Telematics: Fleet
Smart Utilities
Management & Usage Based MVNOs World Congress
Scandinavia 2013 will be
Insurance April 22-24, 2013
Rome, Italy held in Stockholm
February, 20-21, 2013
Copthorne Tara Hotel, London, UK www.mvnosworldcongress.com
www.smi-online.co.uk/m2m28.asps
M2M for the Security
Industry
Mobile World Congress 2013 May 8-9, 2013
February 25-28, 2013 Copthorne Tara Hotel, London, UK
Barcelona, Spain www.smi-online.co.uk/m2m-
www.mobileworldcongress.com security1.asp
14 M2M Now March 2013
15. C-LEVEL VIEW
Oozi Cats is CEO of
Telit Communications PLC
Telit’s strategy evolves as
the M2M market matures
It’s been a busy year for Telit Communications PLC, with the integration of several
businesses acquired in 2011 plus the launch of m2mAIR, its managed service. So,
when M2M Now caught up with Oozi Cats, the company’s CEO there was no
shortage of things to discuss.
M2M Now: It’s now six months since Telit to expand their relationships with their valued
launched m2mAIR. What reaction have you had customers.
from the market as a whole, and how do your
clients view it? M2M Now: Has anything about m2mAIR changed
since it was launched?
Oozi Cats: Very positive – m2mAIR is being very well
received as we expected. We continue on track, OC: Indeed – we have further enhanced our service
helping more and more of our customer base to proposition with several new and value-rich features
engage us with m2mAIR services. When you look at and our module management topping the list. One of
some of the causes for slower than expected adoption the features allows our customers to locate their
of M2M, you start seeing that a great number of the application in the field even without GPS. These are all
really innovative M2M applications come from small solutions that provide our customers with real-time,
companies with minimal resources to address the business-critical information on where their devices
demanding relationships in the M2M value chain. are, their network coverage, and diagnostics. Plus they
can quickly troubleshoot the most common issues.
The m2mAIR value proposition was designed with They can use this information plus their business
these customers in mind. It helps them get all the operating parameters to set alerts and limits to contain
M2M value added services they require for their overages and eliminate unwelcome surprises from
applications, including pricing that is competitive with data run-away devices – for total cost control. Really
those reserved for very large customers; getting them designed to streamlined logistics, operations, and
started with the very best at very low administrative troubleshooting.
cost since it is all coming from us. Our channel
partners like it as well, because most of these Telit One of the key components we have added to
customers are buying modules and other services and m2mAIR to achieve this level of control is called
products from them, so this gives them an opportunity Intelligent Performance Analyzer or IPA. It is an
M2M Now March 2013 15
17. innovative service that allows customers to set specific more cellular-based residential broadband internet “… that takes care
deployment wide performance indicators enabling connection boxes and gateway products.
monitoring of behaviour of an entire M2M of the 2G issue –
deployment with individual real-time alerts designed M2M Now: What is the strategy behind this if it is an issue.”
to identify problems even before they start to affect launch?
that customer. Oozi Cats, Telit
OC: Until recently, a large network equipment provider
And we recently announced the acquisition of and chip set provider had over 50% market share of
CrossBridge, a US-based telecommunications services the data cards used in Mobile Computing products,
provider focused on the M2M space which in the primarily using the Mini PCIe data card format.
coming months we will be fully integrating into the However, this supplier has exited the market and that
m2mAIR business unit effort. Having already acquired represents a potentially disruptive development in the
GlobalConect, the acquisition of CrossBridge Solutions supply chain, which requires confidence in long-term,
is consistent with our philosophy of providing high-volume supply as well as a strong global and
additional products and services to our target local support structure.
customers as described above, in a manner that helps
them reduce their time to market and better manage So, since we are the industry’s only pure-play M2M
their technical risks. module supplier, we have licensed the new M.2 LTE
and HSPA+ reference designs in a move to meet the
CrossBridge Solutions has a long history of providing demands from notebooks, Ultrabooks™, tablets,
M2M services dating back to private radio days and routers, cameras, gateways and other electronic
the Ardis® network. Because of this rich history, the OEMs, in addition to the industrial and commercial
CrossBridge Solutions team is the best in industry markets we started serving last year with the mPCIe
experience which will allow us now to offer more form factor. The 30x42mm M.2 data cards support
comprehensive coverage in M2M solutions to m2mAIR GNSS, are certified for Windows™7 & 8 and include
customers. remote firmware update switching. To accelerate time
to market for the PC OEMS Intel has validated these
The key success factor for m2mAIR is its market M.2 cards for use with the Intel Tablet and
positioning. We are completely aware of this Ultrabook™ reference designs.
requirement and now have some of the best minds in
the industry helping us execute a market plan with M2M Now: Since these are used in mobile
exacting accuracy. computing is Telit moving towards 3G or 4G, or
are you still content to use 2nd Generation (2G)
M2M Now: In the mobile computing arena Telit mobile communications?
recently launched the PCIe form factor and now
the NGFF. Can you describe these products and OC: 2G is still doing well everyplace else other than
their significance for our readers? the US. In the rest of the global markets we don’t hear
of short-term plans to sunset 2G. We have, in fact,
OC: As cellular data speeds approach DSL’s and other upgraded our top-selling 2G modules with brand new
wired Wide-Area-Network (WAN) technologies, the chipsets and technology which will guarantee supply
industrial and commercial PC markets start to warm for the long term. These new generations of modules
up to the adoption of cellular as a replacement are very energy efficient which, coupled with their very
connection for their hardware. It is, after all, a lot small physical dimensions, are now enabling some
simpler to connect a PC to the internet by just very exciting emerging application areas such as
plugging it into power than having to run wires from wearable technology.
patch panels or access points, securing approvals from
IT managers and other issues. In the US we are seeing strong demand for our xE910
form factor which supports 2G/3G, CDMA/HSPA. And
Couple high-speed with competitive data rate plans we are seeing many customers now coming to market
and all adoption barriers disappear. That is why we with 3G solutions based on the 910 form factor, like
have expanded our relationship with Intel on the the recently launched HE910 HSPA+ or the UE910 V2
development of these industry standard data card for HSDPA.
form factors, and why we plan to continue adding to
both the mPCIe and NGFF M.2 product families in the M2M Now: How will M2M users and service
years ahead. Particularly as LTE deployments become providers benefit from Long-Term Evolution to
more prevalent and the IT industry moves to supply 4G (LTE)?
M2M Now March 2013 17
18. C-LEVEL VIEW
“For those OC: For most M2M applications, 3G speeds are more risk dimensions pertaining to cellular generational
than enough and with coverage now beginning to transition issues.
adopters that match historical 2G coverage in the US we believe 3G
have not yet will take on the role 2G once had of being the Take a device freshly designed for 2G, based on the
standard fall back for less densely populated and rural GE910 or CE910. When the adopter feels it is time
started to look at areas. The US has been a leader in deploying LTE and we and conditions with rate plans and coverage hit the
see the highest level of interest for LTE in that market. necessary points, all they have to do is drop in the
short range, this HE910 or LE910: whichever and whenever it makes
is probably a Other than automotive applications which take three sense. And that takes care of the 2G issue – if it is an
to four years to develop and mobile computing where issue.
great time to demands are at the cutting edge, we don’t see LTE
volumes for M2M growing until 2014/15. Most We believe M2M adopters should really at this point
start.” customers are choosing HSPA and CDMA 1xRTT for be taking more time to understand other dimensions
Oozi Cats, Telit new designs as coverage is ubiquitous, costs are related to M2M integration. One is the rising play that
reduced and applications requiring voice are well short range wireless will continue to have as markets
served. LTE will enjoy a healthy boost as silicon prices demand more things connected and fewer wires to
begin to become more competitive and the connect them with: sensors, actuators, readers, and
requirement to provide legacy 3G connectivity ceases. so on. So, for those adopters that have not yet
started to look at short range, this is probably a
LTE will be, for the vast majority of global cellular great time to start.
infrastructure deployments, an urban and
metropolitan proposition for a good time to come. Similarly, it is time to develop a more thorough
However, the higher data rates, faster latency, understanding of location awareness for devices. We
lowering prices points and the improved processing are at a crossroads where positioning and GPS are no
power available in such M2M designs will inevitably longer synonyms. Technology providers like Telit are
mature the M2M landscape. This is in much the same redoubling efforts to bring about this revolution that
way as how the voice and SMS cell phone has been decouples satellite location from positioning. Soon it
eclipsed by the ever increasing use cases consumers will not be enough to be only satellite location-aware.
and businesses find daily for the smartphone. Satellite fixes cannot be reliably obtained in garages
and inside buildings.
M2M Now: Who are the early adopters of LTE
in M2M? Additionally, satellite-only positioning devices can be
disrupted by jammers. So, whereas satellite will
OC: Automotive OEMs have to start designing in continue being an important component of
technology now for model years many years out. So positioning, it will quickly be replaced by much
you see many of them adopting LTE now in response smarter technology that can look at a group of
to the need to support internet-based infotainment different sources to give devices an accurate and
and intelligent navigation systems. So we should reliable fix no matter what.
expect to see higher end vehicles equipped with LTE
connectivity from 2014 onwards. And finally, I would definitely start looking at the
services necessary to support adopters through all this.
We expect that IP TV, streaming video content will be This is a good time to question the make-up of the
a rich space for LTE but it is unclear how it becomes an services that I can get, and what will I get from my
M2M play. Mobile computing, of course, will continue M2M services and connectivity providers in the years
to demand ever quicker and faster connectivity. Fixed to come. This is perhaps the area where most changes
Internet Home Gateways are likely to surface strongly will happen and where adopters need to spend a great
soon to replace and compete with DSL and Cable- deal of time looking for answers to questions about
delivered internet services. the progress of the services structure they either
already use or plan to be using going forward.
M2M Now: How long will 2G remain relevant as
a service technology? Would you still recommend M2M Now: Will M2M lead automatically to the
a design on 2G? Internet of Things (IoT)? When will we see this
happen?
OC: In the US, the movement in M2M from 2G to 3G
is already under way, and in 2013 we will ship a lot of OC: Yes, we believe it will. The blog by Steve Hilton,
3G modules in the US and elsewhere. Generation analyst for Analysys Mason‘s carried by M2M Now on
transition should definitely NOT take centre stage for December 18th last, is for us spot on. I believe we are
product evolution plans for M2M adopters. This is on the very verge of its start. The convergence with
understandably a concern particularly in the US but Cloud technology and Big Data will definitely have a
with our family concept, customers are protected in all lot to do with when and how fast this happens.
18 M2M Now March 2013
19. The ideal
footprint
No.
LIS
LISA-U2
IS
SA-U2
SA U2
Industry’s
Industr ’s
Industry’s
nd try
dus
sm lle t
smallest
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6-band H PA +
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oddule
20. C ASE STUDY
Cargo Tracck and
Gemalto protect Brazil’s
Amazon rainforest with
M2M technology
The Amazon rainforest in Brazil is vital to stabilising the earth’s environment,
producing oxygen, absorbing greenhouse gases and providing natural habitat
for 30% of the world’s plant and animal species. However, strong global
demand for rainforest wood combined with the enormous profitability of illegal
logging operations is fuelling decimation of this precious global resource at an
alarming rate.
Ten of the The Challenge on Sustainable Development, Cargo Tracck and
More than 4,000 square miles of Brazilian rainforest Gemalto devised and executed a successful pilot
devices were programme and sting operation that demonstrated
has been destroyed in the last two years alone,
with 224,000 square miles decimated since record how powerful machine-to-machine (M2M)
covertly
keeping began in 1980. technology can be used to catch thieves in action
installed in and stop deforestation.
With current lumber prices at an eight year high,
remote active Designed by Cargo Tracck, the discreet tracking
lumber gangs unlawfully felling trees for profit have
become increasingly pervasive – and with solution uses Gemalto’s Cinterion® BGS2 M2M
harvesting module that is said to be tiny and powerful, to
devastating environmental consequences.
areas deep in enable cellular communications between trees and
Traditionally, satellite and radio monitoring were law enforcement. New Radiation Data Exchange
the jungle (RED) technology boosts the range of wireless
effective at policing the massive Amazon rainforest,
which is roughly the size of the United States. But communications extending the reach to extremely
as sophisticated thieves abandoned clear-cutting for remote areas that lack mobile network coverage.
stealthy new logging strategies that target small Smaller than a deck of cards, the tiny tracking
tracts of the most prized trees, new monitoring device is camouflaged in a resin case made to blend
methods and strengthened protection were in with the tree trunks.
needed. So, IBAMA, Brazil’s environmental
Ten of the devices were covertly installed in remote
protection agency, enlisted the help of Cargo
active harvesting areas deep in the jungle. In
Tracck to develop new technology to help locate
addition, specialised night-vision cameras were
and identify thieves and bring them to justice.
installed in nearby trees to capture visual evidence
of illegal logging activities.
Successful ‘sting’ operation
In June 2012, with international attention tuned to The sophisticated power management system of
Brazil and the United Nations’ Rio+20 Conference the Cinterion module enhanced power efficiency,
20 M2M Now March 2013