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Solving the OSP
 Reporting Conundrum
Lynn Ward, Principal Systems Analyst
        Indiana University
Indiana University
• 7 Campuses                       • Stats
  • 2 large research                      •    > 1K degree programs
    campuses                              •    > 5K FT, 2K PT Faculty
    (Bloomington and                           > 11K staff
                                          •
    IUPUI)
                                          •    > 100K students
  • 5 smaller regional
    campuses (East, Fort
    Wayne, Kokomo,                 • Sakai is our only CMS/
    Northwest, South                 LMS
    Bend, Southeast)

    July 2009          10th Sakai Conference - Boston, MA, U.S.A.       2
ePortfolio Timeline @ IU
• 1998: IUPUI campus adopts a competency or
  ability-based approach to general education
• 2000: IUPUI campus initiates Eport project,
  partnering with Ali Jafari (Epsilen)
• 2003: IU and rSmart partnership on OSP 2.0 Mellon
  Grant; IUPUI abandons first homegrown tool
• 2004-05: early pilots with OSP
• 2006: moratorium on new portfolio projects
• 2007-present: growing interest and use on all
  campuses
     July 2009        10th Sakai Conference - Boston, MA, U.S.A.   3
OSP Use @IU
• > 20 active portfolio projects underway,
  many in professional schools
• Majority focus on outcomes assessment at
  the program level
• Highly individualized approach to
  assessment
• Individual differences accommodated via
  customized scaffoldings and forms
    July 2009      10th Sakai Conference - Boston, MA, U.S.A.   4
OSP Support @ IU
• .5 – 2 FTE developers
• .10-20 FTE designer
• .25 FTE combined consultant, analyst, tech
  writer, trainer, QA specialist
• Outsource some QA and development
  work
• Growing knowledge among consultants in
  campus teaching centers
    July 2009        10th Sakai Conference - Boston, MA, U.S.A.   5
The Conundrum
• Project coordinators need to aggregate,
  analyze, and summarize evaluation (and other
  types of) data
• Evaluation forms differ widely in terms of
  • # of rating fields
  • # rating scale
  • # labels assigned to each point on scale
• XML Programmer required to develop custom
  reports for each project – DOES NOT SCALE

    July 2009         10th Sakai Conference - Boston, MA, U.S.A.   6
Our Solution
• Define local form standards
  • Flexible
  • Predictable
• Publish and promote standards
• Define report definitions based on those
  standards
• Reports “discover” the XSD structure on
  the fly and render the results

    July 2009        10th Sakai Conference - Boston, MA, U.S.A.   7
Evaluation Form Standard
• Field name conventions:
  • Rating fields (rating, rating 1, rating2, rating3 …
    rating20)
  • Comments (comments)
• Rating fields must be represented as a selection
  field (drop-down menu)
• All rating fields in the form (except rating) must
  use the same rating scale.
• Enumeration values must be a number, “n/a”, or
  null
• Rating fields may not be repeatable
     July 2009            10th Sakai Conference - Boston, MA, U.S.A.   8
Customization Options
• Rating fields and comments fields may use any
  display name
• Rating scales may have any number of points
• The display label for each point on the scale
  may be any valid string
• Evaluation forms may have any valid name
• Each matrix cell may use a different evaluation
  form.

    July 2009           10th Sakai Conference - Boston, MA, U.S.A.   9
SAMPLE REPORTS




 July 2009   10th Sakai Conference - Boston, MA, U.S.A.   10
Rating Summary




 10th Sakai Conference - Boston, MA, U.S.A.   11
Rating Details




July 2009   10th Sakai Conference - Boston, MA, U.S.A.   12
Interactive Report – Main (Matrix) View



                     Click to see
                   summary report
                        for cell




July 2009    10th Sakai Conference - Boston, MA, U.S.A.   13
Interactive Report – Summary
                         View
                 Click to return to
                   main (matrix)
                        view.


                                                                          Click to see
                                                                       detailed report for
                                                                               cell




July 2009                 10th Sakai Conference - Boston, MA, U.S.A.                         14
Interactive Report – Details View
                     Click to return to
                    main (matrix) view.



                                                                              Click to return to
                                                                               summary view


            Click to open cell
            in new window.




July 2009                        10th Sakai Conference - Boston, MA, U.S.A.                        15
Matrix Cell Status Summary




July 2009          10th Sakai Conference - Boston, MA, U.S.A.   16
Matrix Cell Status Details




July 2009         10th Sakai Conference - Boston, MA, U.S.A.   17
Matrix Link Summary




July 2009       10th Sakai Conference - Boston, MA, U.S.A.   18
Next Steps
• Publish form templates and documentation
  on how to customize
• Refine and augment existing reports based on
  user feedback.
• Merge Reports tool enhancements to trunk
• Post report definitions to OSP library so other
  institutions can use them.


July 2009       10th Sakai Conference - Boston, MA, U.S.A.   19
For More Information
• Contact…

       – Lynn Ward (leward@iupui.edu)
       – Chris Maurer (chmaurer@iupui.edu)
       – Bryan Holladay (bahollad@iupui.edu)




July 2009            10th Sakai Conference - Boston, MA, U.S.A.   20

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Solving The OSP Reporting Conundrum

  • 1. Solving the OSP Reporting Conundrum Lynn Ward, Principal Systems Analyst Indiana University
  • 2. Indiana University • 7 Campuses • Stats • 2 large research • > 1K degree programs campuses • > 5K FT, 2K PT Faculty (Bloomington and > 11K staff • IUPUI) • > 100K students • 5 smaller regional campuses (East, Fort Wayne, Kokomo, • Sakai is our only CMS/ Northwest, South LMS Bend, Southeast) July 2009 10th Sakai Conference - Boston, MA, U.S.A. 2
  • 3. ePortfolio Timeline @ IU • 1998: IUPUI campus adopts a competency or ability-based approach to general education • 2000: IUPUI campus initiates Eport project, partnering with Ali Jafari (Epsilen) • 2003: IU and rSmart partnership on OSP 2.0 Mellon Grant; IUPUI abandons first homegrown tool • 2004-05: early pilots with OSP • 2006: moratorium on new portfolio projects • 2007-present: growing interest and use on all campuses July 2009 10th Sakai Conference - Boston, MA, U.S.A. 3
  • 4. OSP Use @IU • > 20 active portfolio projects underway, many in professional schools • Majority focus on outcomes assessment at the program level • Highly individualized approach to assessment • Individual differences accommodated via customized scaffoldings and forms July 2009 10th Sakai Conference - Boston, MA, U.S.A. 4
  • 5. OSP Support @ IU • .5 – 2 FTE developers • .10-20 FTE designer • .25 FTE combined consultant, analyst, tech writer, trainer, QA specialist • Outsource some QA and development work • Growing knowledge among consultants in campus teaching centers July 2009 10th Sakai Conference - Boston, MA, U.S.A. 5
  • 6. The Conundrum • Project coordinators need to aggregate, analyze, and summarize evaluation (and other types of) data • Evaluation forms differ widely in terms of • # of rating fields • # rating scale • # labels assigned to each point on scale • XML Programmer required to develop custom reports for each project – DOES NOT SCALE July 2009 10th Sakai Conference - Boston, MA, U.S.A. 6
  • 7. Our Solution • Define local form standards • Flexible • Predictable • Publish and promote standards • Define report definitions based on those standards • Reports “discover” the XSD structure on the fly and render the results July 2009 10th Sakai Conference - Boston, MA, U.S.A. 7
  • 8. Evaluation Form Standard • Field name conventions: • Rating fields (rating, rating 1, rating2, rating3 … rating20) • Comments (comments) • Rating fields must be represented as a selection field (drop-down menu) • All rating fields in the form (except rating) must use the same rating scale. • Enumeration values must be a number, “n/a”, or null • Rating fields may not be repeatable July 2009 10th Sakai Conference - Boston, MA, U.S.A. 8
  • 9. Customization Options • Rating fields and comments fields may use any display name • Rating scales may have any number of points • The display label for each point on the scale may be any valid string • Evaluation forms may have any valid name • Each matrix cell may use a different evaluation form. July 2009 10th Sakai Conference - Boston, MA, U.S.A. 9
  • 10. SAMPLE REPORTS July 2009 10th Sakai Conference - Boston, MA, U.S.A. 10
  • 11. Rating Summary 10th Sakai Conference - Boston, MA, U.S.A. 11
  • 12. Rating Details July 2009 10th Sakai Conference - Boston, MA, U.S.A. 12
  • 13. Interactive Report – Main (Matrix) View Click to see summary report for cell July 2009 10th Sakai Conference - Boston, MA, U.S.A. 13
  • 14. Interactive Report – Summary View Click to return to main (matrix) view. Click to see detailed report for cell July 2009 10th Sakai Conference - Boston, MA, U.S.A. 14
  • 15. Interactive Report – Details View Click to return to main (matrix) view. Click to return to summary view Click to open cell in new window. July 2009 10th Sakai Conference - Boston, MA, U.S.A. 15
  • 16. Matrix Cell Status Summary July 2009 10th Sakai Conference - Boston, MA, U.S.A. 16
  • 17. Matrix Cell Status Details July 2009 10th Sakai Conference - Boston, MA, U.S.A. 17
  • 18. Matrix Link Summary July 2009 10th Sakai Conference - Boston, MA, U.S.A. 18
  • 19. Next Steps • Publish form templates and documentation on how to customize • Refine and augment existing reports based on user feedback. • Merge Reports tool enhancements to trunk • Post report definitions to OSP library so other institutions can use them. July 2009 10th Sakai Conference - Boston, MA, U.S.A. 19
  • 20. For More Information • Contact… – Lynn Ward (leward@iupui.edu) – Chris Maurer (chmaurer@iupui.edu) – Bryan Holladay (bahollad@iupui.edu) July 2009 10th Sakai Conference - Boston, MA, U.S.A. 20