Alex Evans Reconnectus - Squawk presentation (28 Feb 2014)
1. With the power of technology, we’ll
reconnect us all.
Alex Evans
Chief Executive,
Reconnectus CIC
alex.evans@mungos.org
Tel: 020 3504 1400
2. • Interactive bulk voice
messaging and SMS for
client contact, via any
phone
• Overall goal is to improve
communication with
vulnerable clients, and
improve targeting of face
to face resources
• Highly simplified system
to make more accessible
• Current pilot partners:
– Crisis UK (www.crisis.org.uk)
– The Prince’s Trust
(www.princes-trust.org.uk)
– St Mungo’s
(www.mungo’s.org.uk)
– The Salvation Army
(www.salvationarmy.org.uk/)
3. Broadcast your recorded voice
or SMS message to give
information
Send your recorded ‘option
response’ call to check on
welfare
Send your recorded message with
the option for client to record
message in return
• Record or type your message
• Input names and numbers (CSV or cut and paste)
• Hit send and broadcast to the group
• Recipients receive a live phonecall playing your message
with optional ability to respond (or SMS).
• See a report of responses – export if required
What it Does
4.
5. Early feedback: Why Squawk?
• Friendly voice messages from people
clients recognise - continues
relationships
• No need for clients to use credit
• Increase and equalise inclusion – esp.
for digitally excluded or low literacy
• Improve follow-up care - help in a
more timely way
With the power of technology, we’ll reconnect us all.
