E Discovery Changes Everything
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A presentation from Open Text Content World 2010. The basic premise is that eDiscovery is changing the way we look at ECM. eDiscovery is now the most significant driver towards information governance that the industry has ever seen. UPDATE: Recording of the presentation on YouTube
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E Discovery Changes Everything
- 1. Stephen Ludlow Program Manager, eDiscovery and Information Governance Solutions eDiscovery Changes Everything November 10, 2010 Copyright © Open Text Corporation. All rights reserved. Rev2.0 01102010
- 2. Copyright © Open Text Corporation. All rights reserved. Slide 2 Conservation
- 3. Copyright © Open Text Corporation. All rights reserved. Slide 3
- 4. Copyright © Open Text Corporation. All rights reserved. Slide 4
- 5. Copyright © Open Text Corporation. All rights reserved. Slide 5
- 6. Copyright © Open Text Corporation. All rights reserved. Slide 6
- 7. Copyright © Open Text Corporation. All rights reserved. Slide 7 Information Governance
- 8. Copyright © Open Text Corporation. All rights reserved. Slide 8 eDiscovery
- 9. Copyright © Open Text Corporation. All rights reserved. Slide 9 1:25 MinuteeDiscovery Primer
- 10. Copyright © Open Text Corporation. All rights reserved. Slide 10 Litigation is unavoidable no matter what the external economic conditions Reduce the Cost and Risk of E-Discovery in 2009 Gartner:Debra Logan, John Bace 9 January 2009
- 11. Copyright © 2008 Open Text Corporation. All rights reserved. Slide 11 The disclosure of facts, documents, electronically stored information and tangible objects by an adverse party Discovery
- 12. Copyright © 2008 Open Text Corporation. All rights reserved. Slide 12 Legal Review Identify Responsive documents to produce Privileged documents to withhold associated to litigation or a regulatory investigation
- 13. Copyright © 2008 Open Text Corporation. All rights reserved. Slide 13 1 GB Email = 9000 Emails+ 3000 Attachments
- 14. Copyright © Open Text Corporation. All rights reserved. Slide 14 Legal Review
- 15. Copyright © Open Text Corporation. All rights reserved. Slide 15 “It costs about 20 cents to buy 1 GB of storage, however... it costs around $3500 to review 1 GB of storage.” AIIM International Email Management ROI Calculator
- 16. Copyright © Open Text Corporation. All rights reserved. Slide 16 eDiscovery Changes Everything
- 17. Copyright © Open Text Corporation. All rights reserved. Slide 17 eDiscovery is about: All the information in the Enterprise Not just the Records
- 18. Copyright © Open Text Corporation. All rights reserved. Slide 18 eDiscovery is about: Retention Mgmt Not just Records Management Classification
- 19. Copyright © Open Text Corporation. All rights reserved. Slide 19 eDiscovery is about: Email Cost, Volume and Risk
- 20. Copyright © Open Text Corporation. All rights reserved. Slide 20 eDiscovery is about: Legal Litigation Holds - Early Case Assessment
- 21. Copyright © Open Text Corporation. All rights reserved. Slide 21 eDiscovery is about: Export Chain of custody - Deduplication
- 22. Copyright © Open Text Corporation. All rights reserved. Slide 22 BIG eDiscovery is about: Really Import - Export - Speed - Autoclass Data
- 23. Copyright © Open Text Corporation. All rights reserved. Slide 23 eDiscovery is: A content problem A business problem A cost problem An Opportunity
- 24. Copyright © Open Text Corporation. All rights reserved. Slide 24 eDiscovery will be: Information Governance A business process A cost of doing business ECM
Hinweis der Redaktion
- I know the name of my presentation is eDiscovery Changes Everything, but I want to talk about Conservation for a couple of seconds.
- Conservation is something that we can all probably agree is a good idea
- The problem is, very often, our day to day lives get in the way of our best laid plans.
- We needed a kick start.
- Something needed to hit us in the wallet for us to really begin to take action and change our behaviour.
- When it comes to Information Governance, the activity of managing the retention and disposition of your organizations information - it is something we feel we should be doing, certainly from a Records Management perspective, it is often something that is neglected in organizations or has been difficult to justify, particularly when the old “storage is cheap” argument is used. The parallels to conservation are obvious
- When it comes to information governance, eDiscovery is that impetus, that huge hit in the wallet that has caused organizations to consider Information Governance Programs.
- Let’s see if I can give you a primer of eDiscovery in 1 minute and twenty five seconds
- If your organization is in the US, has significant operations in the US, or increasingly is in Canada, the UK, Hong Kong and Australia, litigation, and the requirement for eDiscovery is becoming increasingly unavoidable - and commonplace
- Discovery is the disclosure and production of documents, including electronically stored information and evidence by an adverse party in litigation.
- The issue with discovery is that these documents need to be reviewed by lawyers to determine if the documents are relevant, if they are considered privileged communication, and of course, to determine what the case strategy will be in defending the matter.
- In order to do this, lawyers use review platforms to search for, code and redact documents. The problem is, with electronic content, there are simply massive volumes of content that needs to be reviewed.
- That volume drives up the cost of review, thereby driving up the cost of discovery, and the cost
- The most fundamental change eDiscovery has brought to the world of information management is to make ALL the content in the organization potentially relevant. That means, more content = more risk and more costIt means that we also need to look at all sorts of other datasources outside of the ECM system - desktops, fileshares, SharePoint etc
- If we are dealing with all the content in the organization, not just the records, and getting rid of content makes sense - and in order to do that, we need to classify content - and in order to do that, we need multiple classification methods that span from drag and drop, default, process driven and automated based on content
- Not only is it the most costly, volumous and frequently risky content, but is also the most personal. Users are really attached to their email and they are really attached to the way the work.eDiscovery is particularly changing the way that we archive email. Increasingly we see organizations wanting 100% capture prior to end-user interaction.So retention management, and information governance in general start with managing email
- We need to be able to place content on litigation hold - and that is all of the information. We also need to be able to assess the information to determine the risk and prepare it for review
- There is a reasoin we are storing this infromation - to produce ti when somebodyt ask! And we need to doi it in formats that can be easily ingfested by review application - and also redcetrhe requirement for processsing - at $500 - $100 per GB