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Providing Relevance
in
Content
&
Timing                © 2012 Deloitte The Netherlands
© 2012 Deloitte The Netherlands
© 2012 Deloitte The Netherlands
© 2012 Deloitte The Netherlands
© 2012 Deloitte The Netherlands
© 2012 Deloitte The Netherlands
© 2012 Deloitte The Netherlands
© 2012 Deloitte The Netherlands
© 2012 Deloitte The Netherlands
© 2012 Deloitte The Netherlands
© 2012 Deloitte The Netherlands
Cool stuff




             © 2012 Deloitte The Netherlands
© 2010 Deloitte Touche Tohmatsu
© 2012 Deloitte The Netherlands
© 2010 Deloitte Touche Tohmatsu
© 2012 Deloitte The Netherlands
© 2010 Deloitte Touche Tohmatsu
© 2012 Deloitte The Netherlands
© 2010 Deloitte Touche Tohmatsu
© 2012 Deloitte The Netherlands
© 2010 Deloitte Touche Tohmatsu
© 2012 Deloitte The Netherlands
© 2010 Deloitte Touche Tohmatsu
© 2012 Deloitte The Netherlands
© 2010 Deloitte Touche Tohmatsu
© 2012 Deloitte The Netherlands
© 2010 Deloitte Touche Tohmatsu
© 2012 Deloitte The Netherlands
© 2010 Deloitte Touche Tohmatsu
© 2012 Deloitte The Netherlands
© 2010 Deloitte Touche Tohmatsu
© 2012 Deloitte The Netherlands
© 2010 Deloitte Touche Tohmatsu
© 2012 Deloitte The Netherlands
© 2010 Deloitte Touche Tohmatsu
© 2012 Deloitte The Netherlands
© 2010 Deloitte Touche Tohmatsu
© 2012 Deloitte The Netherlands
© 2010 Deloitte Touche Tohmatsu
© 2012 Deloitte The Netherlands
Online Marketing?

    2 “products”:

                 Vacancy

                         Event
     © 2012 Deloitte The Netherlands
Recruitment = Marketing + Relationship MGMT




                                  © 2012 Deloitte The Netherlands
Strategy:

                          Find

Info processing

                  Return

                           Buy
   © 2012 Deloitte The Netherlands
Guiding principles:

                                        Data analysis

                           Great website usability

Social Media – no direct sourcing channel
                                 © 2012 Deloitte The Netherlands
Target Group Penetration:


Exposure: Social Content Sharing by Business (passive)


Hunting: Recruiter searches online networks Hiring Manager (active)




                                                    © 2012 Deloitte The Netherlands
31   © 2012 Deloitte The Netherlands
What is the ROI of your Social Strategy?


What is the ROI of 1 vacancy post on StepStone or Monster Denmark?


What is the ROI of an Ad in a Danish Newspaper?




                                                          © 2012 Deloitte The Netherlands
What is the ROI of your Social Strategy?

1. candidate experience
2. context (organisation culture, etc.)
3. onboarding process




                                          © 2012 Deloitte The Netherlands
© 2012 Deloitte The Netherlands
© 2012 Deloitte The Netherlands
© 2012 Deloitte The Netherlands
Content Marketing

       Online Marketing Team puts focus on 5 basic “needs”.

We need:
• website visitors
• them to come back
• them to be able to find a vacancy of their interest
• them to click on Apply Now
• them to finalize the online application procedure




  37                                                    © 2012 Deloitte The Netherlands
Content Marketing: How?
     In short:

     1.) Content Collection
     (vacancy
     text, photo, video, blog, newsarticle,etc.)

     2.) Content Publishing

     3.) Traffic Boosting
     with help of relevant Social Media
     channels

     4.) Measure
     results & conversions
     If necessary repeat steps 3 & 4
38                                                   © 2012 Deloitte The Netherlands
Results & team KPI’s
                                     Why?                 Minimum/               2010                2011
                                                          KPI
     Time on Site                    You want quality     00:02:00               00:03:20            0:02:56
                                     visits.
                                                          min                    min                 min
     Returning Visitors              Content might not    30%                    34.4%               30.3%
                                     be relevant NOW,
                                     but might be in
                                     near future.

     Total Visitors                  Most vital           300,000                337,251             347,335
                                     condition.
                                     Content can easily   10% of total
     Visitors via Google Organic                          visitors
                                                                                 49,008              55,765
                                     be found, plus                              (14.5% of total     (16.1% of total
     Search                          search engine                               visitors)           visitors)
                                     optimized also
                                     means a pleasant
                                     website
                                     experience.
                                     Social Media is      3% of total visitors
     Visitors via Social Media                                                   12,964              23,476
                                     the traffic driver                          (3.8% of total      (6.8% of total
                                     & conversion                                visitors)           visitors)
                                     booster for our
                                     content
                                     marketing.


39                                                                                                 © 2012 Deloitte The Netherlands
Total             2010                           2011
     Confirmed
     Applications      4,752 (100%)                   4,136 (100%)
     Sources leading   Werkenbijdeloitte/referral:    Deloitte.com/referral:
     to most           1,008 (21.2%)                  1,399 (33.8%)
     applications
                       Deloitte.com/referral:         Direct:
                       528 (11.1%)                    724 (17.5%)
                       Paid Job boards:               Werkenbijdeloitte/referral:
                       486 (10.6%)                    601 (14.5%)
                       Direct:                        Google/Organic:
                       458 (9.6%)                     599 (14.5%)
                       Google/Organic:                Non-paid vertical job board:
                       250 (5.3%)                     207 (5%)
                       Non-paid vertical job board:   Google/Search Engine Advertising:
                       80 (1.7%)                      119 (2.8%)
                       Social Media:                  Social Media:
                       56 (1.2%)                      108 (2.6%)


40                                                                              © 2012 Deloitte The Netherlands
@LennartSloof

http://nl.linkedin.com/in/lennartsloof




                           © 2010 Deloitte Touche Tohmatsu
                         © 2012 Deloitte The Netherlands

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Content Marketing

  • 1. Providing Relevance in Content & Timing © 2012 Deloitte The Netherlands
  • 2. © 2012 Deloitte The Netherlands
  • 3. © 2012 Deloitte The Netherlands
  • 4. © 2012 Deloitte The Netherlands
  • 5. © 2012 Deloitte The Netherlands
  • 6. © 2012 Deloitte The Netherlands
  • 7. © 2012 Deloitte The Netherlands
  • 8. © 2012 Deloitte The Netherlands
  • 9. © 2012 Deloitte The Netherlands
  • 10. © 2012 Deloitte The Netherlands
  • 11. © 2012 Deloitte The Netherlands
  • 12. Cool stuff © 2012 Deloitte The Netherlands
  • 13. © 2010 Deloitte Touche Tohmatsu © 2012 Deloitte The Netherlands
  • 14. © 2010 Deloitte Touche Tohmatsu © 2012 Deloitte The Netherlands
  • 15. © 2010 Deloitte Touche Tohmatsu © 2012 Deloitte The Netherlands
  • 16. © 2010 Deloitte Touche Tohmatsu © 2012 Deloitte The Netherlands
  • 17. © 2010 Deloitte Touche Tohmatsu © 2012 Deloitte The Netherlands
  • 18. © 2010 Deloitte Touche Tohmatsu © 2012 Deloitte The Netherlands
  • 19. © 2010 Deloitte Touche Tohmatsu © 2012 Deloitte The Netherlands
  • 20. © 2010 Deloitte Touche Tohmatsu © 2012 Deloitte The Netherlands
  • 21. © 2010 Deloitte Touche Tohmatsu © 2012 Deloitte The Netherlands
  • 22. © 2010 Deloitte Touche Tohmatsu © 2012 Deloitte The Netherlands
  • 23. © 2010 Deloitte Touche Tohmatsu © 2012 Deloitte The Netherlands
  • 24. © 2010 Deloitte Touche Tohmatsu © 2012 Deloitte The Netherlands
  • 25. © 2010 Deloitte Touche Tohmatsu © 2012 Deloitte The Netherlands
  • 26. © 2010 Deloitte Touche Tohmatsu © 2012 Deloitte The Netherlands
  • 27. Online Marketing? 2 “products”: Vacancy Event © 2012 Deloitte The Netherlands
  • 28. Recruitment = Marketing + Relationship MGMT © 2012 Deloitte The Netherlands
  • 29. Strategy: Find Info processing Return Buy © 2012 Deloitte The Netherlands
  • 30. Guiding principles: Data analysis Great website usability Social Media – no direct sourcing channel © 2012 Deloitte The Netherlands
  • 31. Target Group Penetration: Exposure: Social Content Sharing by Business (passive) Hunting: Recruiter searches online networks Hiring Manager (active) © 2012 Deloitte The Netherlands
  • 32. 31 © 2012 Deloitte The Netherlands
  • 33. What is the ROI of your Social Strategy? What is the ROI of 1 vacancy post on StepStone or Monster Denmark? What is the ROI of an Ad in a Danish Newspaper? © 2012 Deloitte The Netherlands
  • 34. What is the ROI of your Social Strategy? 1. candidate experience 2. context (organisation culture, etc.) 3. onboarding process © 2012 Deloitte The Netherlands
  • 35. © 2012 Deloitte The Netherlands
  • 36. © 2012 Deloitte The Netherlands
  • 37. © 2012 Deloitte The Netherlands
  • 38. Content Marketing Online Marketing Team puts focus on 5 basic “needs”. We need: • website visitors • them to come back • them to be able to find a vacancy of their interest • them to click on Apply Now • them to finalize the online application procedure 37 © 2012 Deloitte The Netherlands
  • 39. Content Marketing: How? In short: 1.) Content Collection (vacancy text, photo, video, blog, newsarticle,etc.) 2.) Content Publishing 3.) Traffic Boosting with help of relevant Social Media channels 4.) Measure results & conversions If necessary repeat steps 3 & 4 38 © 2012 Deloitte The Netherlands
  • 40. Results & team KPI’s Why? Minimum/ 2010 2011 KPI Time on Site You want quality 00:02:00 00:03:20 0:02:56 visits. min min min Returning Visitors Content might not 30% 34.4% 30.3% be relevant NOW, but might be in near future. Total Visitors Most vital 300,000 337,251 347,335 condition. Content can easily 10% of total Visitors via Google Organic visitors 49,008 55,765 be found, plus (14.5% of total (16.1% of total Search search engine visitors) visitors) optimized also means a pleasant website experience. Social Media is 3% of total visitors Visitors via Social Media 12,964 23,476 the traffic driver (3.8% of total (6.8% of total & conversion visitors) visitors) booster for our content marketing. 39 © 2012 Deloitte The Netherlands
  • 41. Total 2010 2011 Confirmed Applications 4,752 (100%) 4,136 (100%) Sources leading Werkenbijdeloitte/referral: Deloitte.com/referral: to most 1,008 (21.2%) 1,399 (33.8%) applications Deloitte.com/referral: Direct: 528 (11.1%) 724 (17.5%) Paid Job boards: Werkenbijdeloitte/referral: 486 (10.6%) 601 (14.5%) Direct: Google/Organic: 458 (9.6%) 599 (14.5%) Google/Organic: Non-paid vertical job board: 250 (5.3%) 207 (5%) Non-paid vertical job board: Google/Search Engine Advertising: 80 (1.7%) 119 (2.8%) Social Media: Social Media: 56 (1.2%) 108 (2.6%) 40 © 2012 Deloitte The Netherlands
  • 42. @LennartSloof http://nl.linkedin.com/in/lennartsloof © 2010 Deloitte Touche Tohmatsu © 2012 Deloitte The Netherlands